Shannon Hall is seeking a position with a technical organization where she can share ideas and advance her skills. She has experience as a sales associate at Best Buy Mobile, where she provided customer service and support for mobile devices. She also interned at a YMCA doing web design and maintenance. Her technical skills include web design, programming languages like HTML and CSS, and troubleshooting software and hardware. She is studying information technology at the University of Missouri-Columbia and will graduate in May 2016.

1.
Shannon Hall
1121 Ashland Rd
Columbia, MO 65021
T: 816 876 6507
E: skhhdc@mail.missouri.edu
SH
Objective To secure a position with a well established technical organization with an
environment where I can share ideas, contribute knowledge and advance
my skills.
Experience Sales Associate, Best Buy Mobile
Columbia, MO — March 2015 ­ Current
● Provide personalized service and exceptional expertise for customers
● Troubleshoot any problems customers may be having with their new or
existing mobile or nonmobile device
● Develop, maintain and communicate strong, up­to­date knowledge of wireless
products, accessories, pricing plans and service features
Web Design Intern, University YMCA
Columbia, MO — May 2015 ­ August 2015
● Design, maintain, and troubleshoot design and content elements on website
● Maintains professional and technical knowledge by attending educational
workshops
Technical Skills ● Specialty​: Web Design, A/V Media (Adobe Products), Troubleshooting
software/hardware (Windows, OSX, Linux, iOS, Android), Front End
programming (HTML, CSS, C, JavaScript)
● Confident​ ​in​: Software Engineering (Git), Backend programming (PHP),
Database Management (SQL), Object Oriented Programming (Java)
Education University of Missouri­Columbia
Bachelor of Science — May 2016
Major: Information Technology
Minor: Business
GPA: 3.1/4.0