Shamekh R. D. Al-Ruwaily is seeking a management or coordinating position involving information or helpdesk management. He has over 20 years of experience working in IT roles for the Royal Saudi Air Force, including as a helpdesk manager. He holds a Bachelor's degree in Computer Science from the University of Maryland as well as professional certificates in areas such as quality management, public relations, and computer programming.

1. Home:
Mobile: 0505400651
Email: shamekh1@hotmail.com
1
Shamekh R. D. Al-Ruwaily
Position Objective
A management or coordinating position in Information or Helpdesk Management where my
skills and experiences, together with my technical knowledge, leadership and professional
attributes can be used to enhance the efficiency, success, and competitiveness of your
company.
Certificate Achievements
*- Ninth technical level at Royal Saudi Air Force RSAF 2009
*- Computer Sciences, University of Maryland, USA, 1995
Personal Data
Citizenship: Saudi Arabian.
Gender: Male.
Marital Status: Married with Children.
Date & Place of Birth: 1385h. 1966 Turaif, Saudi Arabia
Courses, Conferences And Seminars:
Date Description Location
March 2014 The Art of managing Human Resources University of Hull,
UK
June/ 2012 Diploma in Total Quality management Luton
International
College, England
June/ 2012 Diploma in public relations management
and strategic planning
Luton
International
College, England
May/20th – June 7th
1989 HP3000 Operation Training HP-Riyadh
July/20th – Aug. 7th
1989 HP3000 System administration &
Management
HP-Riyadh
May/5th 1985 Computer Programmer(511X1) KAAB-Dhahran
April – July 1994 UNIX,C, Structured Programming &
Personal productivity Tools
USA, Maryland
Sept/7 - Nov/29 1994 Windows USA, Maryland
Oct/6 - Nov/29 1994 Paradox for Windows USA, Maryland
Sept/9 - Nov/29 1994 PowerPoint for Windows USA, Maryland

2. Home:
Mobile: 0505400651
Email: shamekh1@hotmail.com
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Shamekh R. D. Al-Ruwaily
Sept/12 - Nov/29 1994 Excel for Windows USA, Maryland
Sept/6 - Nov/29 1994 Intro DOS USA, Maryland
Sept/19 - Nov/29 1994 Word for Windows USA, Maryland
Sept/14 - Nov/29 1994 Harvard Graphics for Windows USA, Maryland
Sept/21 - Nov/29 1994 FoxPro for Windows USA, Maryland
Sept/26 - Nov/29 1994 Intr. LAN/Novell USA, Maryland
Oct/3 - Nov/29 1994 Lotus 123 USA, Maryland
3-14212 h Training Honorable Riyadh
5-14212 h Preparation Honorable Riyadh
1-14202 h Essential Practice the Individual Riyadh
4-1409 h Role Institutional for the Tech. Fifth Level
Artistic 28150
Riyadh
2-1402 – 11-1403 h English Language Course No.41 KAAB-Dhahran
28 Nov 1994 Moving fro, MPEV to MPE/iX: System
Management
HP-Riyadh
4-8 May 1996 31117S Moving fro, MPEV to MPE/iX:
System Operator
HP-Riyadh
18 Oct 1994 MPEV Sys. Operation & Management
Review
HP-Riyadh
April 1994- march 1995 Academic Program USA, Maryland
1995 Overview of MPE V: System Operations USA, Maryland
1995 HP Turbo IMAGE USA, Maryland
1995 Moving fro, MPEV to MPE/iX: System
Management
USA, Maryland
1995 MPE/Ix networking Fundamentals USA, Maryland
1995 Information technology Training program HUGHES Aircraft
USA
17.11.2007 – 21.11.2007 Total Quality Management SAC Training
Center, Riyadh
09.02.2008 – 03.03.2008 Management Course Riyadh Air Base
29.6.2008 -- 13.8.2008 Reading and Writing Course Riyadh Air Base

3. Home:
Mobile: 0505400651
Email: shamekh1@hotmail.com
3
Shamekh R. D. Al-Ruwaily
Experiences:
Royal Saudi Air force RSAF:
 HP Operator Mainframe, Planning and Standards Section, Directorate of Electronic
Communications & Computers.
 Prepares recommendations to management on studies and
evaluations for IT projects.
 Provides technical expertise to insure current technology is
used in the Royal Saudi Air Force (RSAF) Directorate of
Electronic Communications and Computing.
 Participates in the Directorate of Electronic Communications &
Computers information technology planning process.
 Reviews and evaluates software and hardware maintenance
agreements, including vendor proposals.
 Assists the Royal Saudi Air Force (RSAF) in developing a
quality and cost-effective contractual strategy to include
milestones and negotiation objectives for the purchase of
major IT systems.
 Participates in IT special project committees, providing technical
guidance, solutions, and recommendations for computer
assisted solutions including project leadership.
 Interview and evaluate IT applicants for the Directorate of
Electronic Communications & Computers.
 Carry out other duties as assigned.
 Six years as a Help Desk Manager In (RSAF) .
 Six months as a senior account manager in The Arab Advanced
Systems company.
Achievements:
 Successfully proposed and designed Internet services for the
Royal Saudi Air force (RSAF) and its airbases.
 Successfully Managed and coordinated Helpdesk training
courses.
 Provided guidance in development and use of training aids,
training curriculum and other instructional materials for the
RSAF employees.
 Modified and updated Internet and other IT standards.
 Participated in numerous IT studies and projects.
 Participated in internal IT training courses.

4. Home:
Mobile: 0505400651
Email: shamekh1@hotmail.com
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Shamekh R. D. Al-Ruwaily
 P
articipated in writing and updating job descriptions.
 Successfully wrote, managed, and coordinated exhibitions
reports such as E-commerce and GITEX.
 Provided general computer support to the required directorate.
 Participated in appropriate meetings seminars and conferences as may be required
in support of the IT function.
 Provided guidance in development of IT sections.
 Interviewed and evaluated IT applicants for the Directorate of
Computers.
 Carried out other duties as assigned.
 Modified and updated reports and other IT documents.
 Participated in writing and updating several job descriptions.
 Successfully managed helpdesk -training courses.
 Reviewed specifications and other appropriate documents for
PC contracts.
 Successfully reviewed and evaluated software, hardware, and
PC contract agreements with vendors.
 Left the company to complete a Bachelor of Sciences and a
Master of Sciences degree in Computer and Information
Systems, for a career change into Information Technology.
References: Available upon request.