Shahira Shaikh has over 20 years of experience in various roles such as customer relationship executive, agent, team leader, group leader, data entry operator, and typist. She has worked for companies in logistics, BPO, insurance, transportation, and legal fields. She has a bachelor's degree from Pune University and professional qualifications in computer applications and typing in English, Marathi, and Hindi.

1. RESUME
SHAHIRA R. SHAIKH
C/o NathuChinchwade chawl, OppSBIATM,
Sai Colony, Walhekarwadi Road,
Chinchwadnagar,Chinchwad,Pune –411 033
shahirarshaikh@gmail.com
Mob. 9766513581
Career History
Experience invariousfieldslikeLogisticscompany, Non-voiceBPOs,Transport Company,Advocate’s
firm,LIC etc.and jobroleslike CustomerrelationshipExecutive, Agent,Teamleader,GroupLeader,
Data entryoperator,Typist-cum-clerk,Typist.
Firm Name – Avinash Cargo Pvt. Ltd.,- Duration– 17th
August2015 to till date
JobRole – CustomerrelationshipExecutive
Responsibilities –
 To get businessusedbytele marketingskill
 To give bestservice
 Become bridge betweenclientandcompany
Firm Name – LIC of India, - Doingas Agent/Consultantfrom Aug2009 to till date
 To sale policies
Firm Name – Vital linkOutsourcing - Duration– 28th
Oct 2013 to 19th
Nov2013
JobRole – TeamLeaderProduction
Responsibilities –
 Buildcommitmentandconfidence ingroupmember
 Focuson both developmentand performance.
Firm Name - Agogue TechnologiesPvt. Ltd.,- Duration- 1st
December2007 to 22nd
Oct 2013
JobRole – TeamLeader - Sr. TeamLeader
Responsibilities -
 Define the goal.
 A teamneedstoknowwhat tofocus on.
 DevelopaSense of Urgencyand Be Enthusiastic- to meetTAT (TurnAroundTime)
 Make teamworkthe normfor all actions.
 Wordedon researchprocesstoget business
Firm Name - Vital linkOutsourcing - Duration- September2006 to30th November2007
JobRole - Group Leader
Responsibilities -
 Buildcommitmentandconfidence ingroupmember
 To get productivityandbetterqualityfollowedbySLA (Service Level Agreement).
 Checkperceptionsof the group.
 Focuson both developmentandperformance.
Firm Name - Vital linkOutsourcing - Duration-23rd December2003 to September2006
JobRole – Data entryoperator
Responsibilities -
 Data keyedfromimage withgiveninstructions.
 Graph Draw.

2. Firm Name – Kesar Road linesPvt.Ltd.,- Duration– 1st July2000 to 9th December2003
JobRole – Typist-cum-clerk
Responsibilities -
 To maintaininward&outward.
 LetterwritingInMs Word& sendingbycourierorPost.
 Attendclientphone calls.
 Checkmails.
 ForwardFax to client.
 TypedChecks& any agreement&bondpaperof clients.
 Maintainedfiles.
 MaintainedLorryReportsinExcel.
 To maintaindailystationaryreportof staff &own branches.
Firm Name – GhodegaonPolice station - Duration– 1st October1996 to31st May 1999
JobRole – Typist
Responsibilities –
 Typedall documentsinEnglish&Marathi overtype writer.
 Typedalsodaily& weeklydairyof SubInspector.
 Typedany passor any no objectioncertificates.
Firm Name – Adv. Sanjay D Arvikar (Part time) - Duration– 1st January1998 to 31st May 1999
JobRole – Typist
Responsibilities –
 Typedall type of letterinMarathi overtype writer.
 Typedall type of bondsrelatedtojudicial mater.
Personal Details:
 Date of Birth:21st January 1977.
 Marital Status:Married.
 Nationality:Indian
Educational Qualification:
 B. A. fromPune University(March1999) with55%.
 H.S.C.from Maharashtra Board (March 1995) with41%.
 S.S.C.fromMaharashtra Board (March 1993) with43%.
Professional Qualification:
 DOA (ComputerDiplomainOffice Automation - year’scourse) fromC-DAC(Year1997).
 Typing - English30 and 40 w.p.m.
- Marathi 30 and 40 w.p.m.
- Hindi 30 w.p.m.
 Drawing- ElementaryExamfromPune Universitywith‘A’Grade.
- IntermediateExamfromPune University.
Thanks & Regards,
ShahiraShaikh