The document summarizes crisis management efforts and changes being implemented by an organization over the past year. It shows that: 1) Most incidents reported over the last year were illnesses. Illnesses accounted for 75% of all incidents. 2) To better focus health and safety plans, the organization has divided its HASP (Health and Safety Plan) into two parts - one focused on travel safety and another on construction safety. 3) A new 24/7 emergency response partner, ISOS, is being implemented to ensure members receive prompt medical care when needed during trips. Insurance policies are also being updated to provide improved coverage for members traveling with the organization.

1. While you travel
Crises Management

2. What happened in the last year?
1 1 1 1 1
6
1
3
1 2
5
1
11 10
15
11
6
55
13
31
4
15
30
3
Number of Incidents and Trips by Country
Incidents by Country January 2014 - August 2015 Trips by Country January 2014 - August 2015

3. What happened in the last year?
11
1 1 1 3 1
6
107
6
19
6
69
15
54
January February March April May June August
Number of Incidents and Trips by Month
Incidents by Month January - August 2015 Trips by Month January - August 2015

4. What happened in the last year?
75%
5
1
Number of Incidents by Type
Illness Theft/Assault Vehicular (Injury) Construction (Injury)
The most common type of incidents reported are illnesses. Illness has been defined as
anything requiring doctor visit or evacuation, medical attention at a local clinic or hospital,
an injury that interrupts the project schedule, or the result of being assigned a lighter task
or lost work/school day. There has been no vehicular injuries report in 2014 or thus far in
2015.

5. What happened in the last year?
75%
5
1
Number of Incidents by Type
Illness Theft/Assault Vehicular (Injury) Construction (Injury)
The most common type of incidents reported are illnesses. Illness has been defined as
anything requiring doctor visit or evacuation, medical attention at a local clinic or hospital,
an injury that interrupts the project schedule, or the result of being assigned a lighter task
or lost work/school day. There has been no vehicular injuries report in 2014 or thus far in
2015.

6. Lessons Learned?

7. Moving Forward
Crises Management

8. Objective
• To focus our Health & Safety plans where
focus is needed.
Major Changes
• HASP has been divided into 2 parts.
• Part I is Travel Safety, required for all trips
• Part II is Construction Safety, required for all
trips which have construction components
• Will be completed by December 1, and
required to use by January 1
Resources
• Assignment of a Health & Safety Reviewer
prior to preparation so the HASP can be
done well and one.
New Health & Safety Forms

9. Objective
• Ensure our members get the care that they
need as soon as possible.
What are we changing?
• ISOS is now the 24/7 response for EWB-USA
• EWB-USA will hold the blanket insurance
policy, Seven Corners will no longer be
necessary
• Effective Jan. 1 or prior, stay tuned to the
eblast
• Interim solution – Cost will be added to trip
allocation ($500/$1000,$500) until trip
allocation changes.
New Insurance

10. INTERNATIONAL SOS.
Getting ready for an EWB-USA
trip?
EWB-USA members have access
to in-depth travel information by
country, such as: health
information, security risks, travel
safety tips, and much more
through EWB-USA’s International
SOS (ISOS) membership.
See the website.
BENEFITS OF International SOS
24 / 7 Response

11. Stronger Together
Crises Management