This document is a service agreement between a customer and Power Great Lakes, Inc. for maintenance services on a Perkins unit. It outlines: 1) The service provider will perform 4 visits annually to conduct inspections and maintenance including fuel, lubrication, cooling, exhaust, air intake, and engine systems. 2) The term of the agreement and payment amount are not disclosed. Additional fees will be discussed prior to work being performed. 3) The service provider will also provide unscheduled services and repairs upon notification of issues that could impact operations.

1. 1465 HamiltonPkwy
Itasca, IL 60143
Phone:630-787-5343
Service
Agreement
This service contract has been agreed upon by _______________________________________________
__________________________________________________________ (Customer’sName andAddress)
Start date ___ /____ Complete Date ___ /_____ Contractedby PowerGreatLakes,Inc.
The service providerhasagreedtoprovide _____ visitsat_________ intervals(typicallyfourvisitsatsix‐
monthintervals) toperformoperationandmaintenance servicesforthe owner’s Perkinsunit. The
service activitieswill be providedandcompletedinaccordance withthe termsandconditionsattached
to thisagreement.
Specificactivitiesare listedinthe ‘Maintenance Checklist’formand alsoinclude the following:
 Fuel System Inspection*
 Lubricating System Inspection*
 Coolant System Inspection*
 Exhaust System Inspection*
 Air Intake System Inspection*
 Engine Control System Inspection*
*Services if applicable
Thisagreementshall lastforthe termof _______________________________
The fee for the service providedunderthisagreementshallbe $_____________ Paymentshall be made
uponthe signingof thisagreement.
Additional feesforanyservice,installation,orreplacementpartsshall be discussedandagreed upon
before itisperformed.
The service providershall provide additional unscheduledservicesandmaterialsuponnotificationof
any conditionthatthe service providerbelievescanadversely affectthe operationsof the PGL.
The undersignedowneracknowledgesand agreesthatthe informationabove iscorrectand
complete. The owneralsoagreestopayall charges underthe agreementwhendone.
________________________________ _________________________________
Service Provider PrintedName
________________________________ _________________________________
SystemOwner Printedname
 Starting System Inspection*
 Charging System Inspection*
 Electrical System Inspection*
 Transfer Switch Inspection*
 Engine Ignition System Inspection*
 Generator System Inspection*

2. (These may be altered by Power Great Lakes)
1.) Provisionsof Services‐ The ownerandservice providerhave agreedthatthe servicesare
providedonanas neededbasistofulfill the owner’sresponsibilitytooperate andmaintainthe system
inaccordance withthe Illinois Department of Financial and Professional Regulation (IDFPR). The parties
acknowledge thatregulationscanchange andthere maybe an increase inthe level of service whichwas
initiallyagreedupon.
2.) Owner’sObligationfor System Maintenance‐ The ownermustpromptlynotifythe service
providerof anyknowndefects,problems,orcomplaints.
3.) UnscheduledVisits‐ Uponnotice bythe owneror The Illinois Department of Financial and
Professional Regulation (IDFPR), the service providershall be requiredtoperformemergencyservices,
whichmay include repairsandreplacements. These will correctconditionswhichcanpose orare likely
to pose a riskto the PGL, publichealth,publicsafety,orthe environment. The ownerwillbe responsible
for payingthe service providerforadditionalservicesandproducts.
4.) Access‐ The ownerwill grantthe service provideraccesstothe unit for service includedinthe
agreement.
5.) Natural and Man‐Made EventsExcluded‐ The service providerwill have noliabilityor
obligationsinconnectionwithanydamage resultingfromelectrical outage,storms,flooding,lightening,
earthquakes,oranyact of nature. The ownerwill thenbe responsible forall costsincurred in
connectionwithsuchevents.
6.) Delays‐ The service providershall notbe liable fordelaysinperformanceornon‐ performance
causedby circumstancesbeyondcontrol. Sucheventsincludebutare not limitedtostorms,flooding,
fires,governmentactions,laborstrikes,laborshortage,orthe inabilitytoobtainmaterials,equipment
or transportation.
7.) Fees‐ The service feesare listedbelow. The service providermustprovide atleast30 days
notice of rate changes.
• Labor $$120.00/hr
• Non‐businesshours $$160.00/hr
• Travel Time $$120.00/hr
• Consumables+ Environmental 10% of Labor

3. 8.) Payment‐ The ownershall payforthe servicesprovidedinaccordance withthe paymentterms
listedoninvoicessubmittedbythe service provider. Unpaidbalancesremainingafter_____ days from
the date of the invoice shall accrue interestata rate of _____% per month. The ownerisalso
responsible forpayingall attorneyfeesandexpenses,courtcosts,andany othercosts incurredbythe
service providertocollectanyoverdue balancesandinterest.
9.) Termination‐ Failure topaymay resultinthe service providerterminatingthe agreement
withoutnotice andshall have nofurtherobligationsif anyamountremainsunpaidafter_____ days
fromthe date of the invoice.
10.) Service ProviderLiability‐ The service provider’sliabilityunderthisagreementforanydefector
failure islimitedtoanexchange of the productand/or a returnof the amountspaidfor
service/materials. Noclaimshall exceedthe total paidforthe service/materialsforwhichdamagesare
claimed. The service providerisnotliable forlostprofitsorincidentaldamages.
11.) Non‐waiver‐ Noactionor inactiononthe part of the service providershall be deemedawaiver
of rights,remedies,breaches,orsubsequentdefaultsbythe ownerinthe performance of orcompliance
withthe termsof thisagreement.
12.) Transferability‐ Thisagreementcannotbe transferred,delegated,orotherwise assignedtoany
party withoutthe priorwrittenconsentof the service provider. Thisagreementandthe rightsand
obligationsmaybe assignedbythe service providerwithoutthe consentof the owner,provided such
assignmentistoanotherPGL Inc. certifiedservice provider.
13.) Severability‐ If anytermor provisionof thisagreementisdeemedtobe invalidor
unenforceable,suchadeterminationwill notaffectanyof the remainingtermsandprovisions. All such
remainingtermsandprovisionswill remaininfull force andeffect.
14.) RequiredMediation‐ All partieswill agree thatanydisputes,includingthe constructionor
applicationof thisagreement,shall be submittedtomediationbetweenthe service providerand
owner. All itemsmustbe fullydocumented. If the mediationdoesnotresultinamutual settlement
withinone yearfromthe date submitted,eachpartyhasthe rightto enforce obligationsinacourt of
law. All reasonable attorneyfees,courtcosts,andexpensesincurredbythe prevailingpartyare to be
paidin full bythe otherparty,as allowedbythe applicable law.
15.) Modifications‐ The termsof thisagreementcanonlybe modifiedif all involvedpartieshave
givena writtenagreement.