L'actualité dans cette newsletter :
>> CodeX devient Codendi
>> La nouvelle version de Codendi sortira fin Juin
>> L’équipe Codendi s’agrandit
>> Comment Codendi permet l’implémentation de CMMi
>> Evénement : Séminaire co-organisé avec Objet Direct
Communiqué de presse : COCLICO : le projet de fédération de forges open-source auquel participe Xerox-Codendi est labellisé par les Pôles Systématic et Minalogic
Codendi est la solution collaborative open-source de gestion du cycle de vie des applications (ALM) proposée par Xerox. Elle rassemble à partir d'une même interface, les outils nécessaires aux équipes de développement logiciel : tracker de tâches, de bugs, de risques, d'exigences..., gestion et versions du code source (Subversion, CVS, Git), gestion des documents, reporting (graphique de Gantt, barres...), wiki, chat, listes de distribution, etc.
L'intérêt de la solution est d'organiser les processus de projets logiciel, optimiser la gestion des délais, améliorer la qualité des logiciels livrés et faciliter la collaboration des équipes de projet. Directions technique ou qualité, chefs de projet, et développeurs peuvent travailler sur un outil commun.
Pour être assuré de la stabilité de la plateforme et de son développement, Xerox propose une offre de services autour de Codendi délivré en open-source.
> Découvrir Codendi
Since the invention of Xerography 75 years ago, the people of Xerox have helped business simplify the way work gets done. Andy Jones, VP of Workflow Automation at Xerox, describes Xerox’s services journey over the last 20 years and its transformation into a leader in business process and document management.
Benchmarking involves comparing business processes to industry best practices in order to improve performance. Xerox used benchmarking against Japanese competitors and found its processes were less efficient, with higher costs and more defects. Xerox implemented benchmarking across supplier management, inventory control, manufacturing, marketing and quality. This led to significant improvements such as reducing defects by 78 per 100 machines, cutting inventory costs by two-thirds, and making Xerox a leader in its market. Benchmarking proved highly beneficial for transforming Xerox's operations and performance.
This document summarizes a customer service delivery event held by the Engage Business Network. The event featured presentations on customer service and branding from Marks & Spencer, generational marketing trends from Henley Business School, and the future of customer experience from BT. Several new members also joined the network and updates were provided on key initiatives to understand senior customers and foster inclusive design.
L’Agilité est plus stratégique que jamais : elle augmente la souplesse, la réactivité et la mobilisation des organisations.
Découvrez comment la gouvernance peut utiliser l’Agilité pour améliorer de manière systémique une organisation, de la gestion de portefeuilles jusqu’aux opérations en passant par la réalisation de projets.
L'actualité dans cette newsletter :
>> CodeX devient Codendi
>> La nouvelle version de Codendi sortira fin Juin
>> L’équipe Codendi s’agrandit
>> Comment Codendi permet l’implémentation de CMMi
>> Evénement : Séminaire co-organisé avec Objet Direct
Communiqué de presse : COCLICO : le projet de fédération de forges open-source auquel participe Xerox-Codendi est labellisé par les Pôles Systématic et Minalogic
Codendi est la solution collaborative open-source de gestion du cycle de vie des applications (ALM) proposée par Xerox. Elle rassemble à partir d'une même interface, les outils nécessaires aux équipes de développement logiciel : tracker de tâches, de bugs, de risques, d'exigences..., gestion et versions du code source (Subversion, CVS, Git), gestion des documents, reporting (graphique de Gantt, barres...), wiki, chat, listes de distribution, etc.
L'intérêt de la solution est d'organiser les processus de projets logiciel, optimiser la gestion des délais, améliorer la qualité des logiciels livrés et faciliter la collaboration des équipes de projet. Directions technique ou qualité, chefs de projet, et développeurs peuvent travailler sur un outil commun.
Pour être assuré de la stabilité de la plateforme et de son développement, Xerox propose une offre de services autour de Codendi délivré en open-source.
> Découvrir Codendi
Since the invention of Xerography 75 years ago, the people of Xerox have helped business simplify the way work gets done. Andy Jones, VP of Workflow Automation at Xerox, describes Xerox’s services journey over the last 20 years and its transformation into a leader in business process and document management.
Benchmarking involves comparing business processes to industry best practices in order to improve performance. Xerox used benchmarking against Japanese competitors and found its processes were less efficient, with higher costs and more defects. Xerox implemented benchmarking across supplier management, inventory control, manufacturing, marketing and quality. This led to significant improvements such as reducing defects by 78 per 100 machines, cutting inventory costs by two-thirds, and making Xerox a leader in its market. Benchmarking proved highly beneficial for transforming Xerox's operations and performance.
This document summarizes a customer service delivery event held by the Engage Business Network. The event featured presentations on customer service and branding from Marks & Spencer, generational marketing trends from Henley Business School, and the future of customer experience from BT. Several new members also joined the network and updates were provided on key initiatives to understand senior customers and foster inclusive design.
L’Agilité est plus stratégique que jamais : elle augmente la souplesse, la réactivité et la mobilisation des organisations.
Découvrez comment la gouvernance peut utiliser l’Agilité pour améliorer de manière systémique une organisation, de la gestion de portefeuilles jusqu’aux opérations en passant par la réalisation de projets.
IDC provides an overview of the key issues in sales enablement and sales productivity. While sales enablement is a key cornerstone of sales productivity in this challenging economy, IDC finds that most organizations still do not understand the basics of sales enablement or the operational issues that deliver good sales enablement.
Delivery governance provides a framework for managing service delivery through defined processes, roles, and responsibilities. It aims to balance customer needs with optimizing costs for the delivery organization. The Service Delivery Manager acts as the single point of accountability and manages the client relationship and delivery teams. Effective delivery governance relies on clear accountabilities, metrics and reporting to continuously improve service quality and deliver value to customers.
La version 2015 de la conférence sur la chefferie de projet présentée aux étudiants de l'Université Lyon1.
La présentation met l'accent sur la communication, l'anticipation et l'identification des risques quelque soit la méthodologie utilisée, cycle en V ou agile.
A Starter Guide to IT Managed ServicesDavid Castro
Making the switch to MSP is worth the time and effort because MSPs are approximately 200-400% more profitable than non-MSPs. And MSPs are 3x to 10x more valuable than traditional VARs. This 21-page guide will help you: --Develop and execute on a solid business strategy for running a managed services company --Choose the right IT systems management solution to help enable your vision --Price your managed services fairly, competitively, and profitably --Understand MSP pricing and profit scenarios including cost, profit, and MRR/project/breakfix calculations and analysis --Avoid some common pitfalls --Understand the benefits that come with implementing managed services correctly --Understand how an IT service provider successfully rolled out managed services for its customers and transformed into one of the largest MSPs in the country. December 2012.
This document discusses core competencies and how they are essential for competitive advantage. It defines core competencies as skills, assets, and capabilities that differentiate a company and fuel innovation. Core competencies determine a company's strategic architecture and should be developed into core products that significantly contribute to customer benefits. The document provides examples of companies like Honda and Canon that structure their organizations around core competencies and continuously develop new products using these competencies. It stresses that companies should focus on building and improving their core competencies for long-term success.
Techs R Us provides 24/7 IT monitoring and support services to small and mid-sized businesses. Their services include 24/7 monitoring of clients' IT networks, immediate alerting for any issues, and monthly reporting on network health and security. They also conduct regular asset tracking and inventory to help clients plan budgets and reduce technology costs over the long run.
Final year project on Remote Infrastructure Managementjairaman
The document discusses remote IT infrastructure management (RIM), which allows enterprises to manage their IT infrastructure remotely through offshore management centers. Key points:
1) RIM services have evolved due to the maturity of offshore delivery models and improvements in remote monitoring tools that allow over 85% of infrastructure to be managed remotely.
2) Common RIM services include helpdesk support, system administration, monitoring, maintenance and more.
3) Drivers for RIM include lower costs, 24/7 support, and utilizing skilled resources in low-cost countries like India. The market for RIM is growing and expected to surpass $1B delivered from India to US companies.
- Xerox was founded in 1906 and is headquartered in Norwalk, Connecticut. It has faced continuing problems under previous CEO Peter McColough, who failed to commercialize new technology and had misguided priorities.
- To succeed in the future, Xerox needs to focus on business process management, asset sales and cost cutting, following outside advisor recommendations, and clearly articulating its future plans and path to obtaining returns.
- Xerox can also improve by better integrating its marketing plan through defining its mission, setting objectives, developing strategy, and monitoring results. With the right changes, Xerox has the opportunity to address its weaknesses and challenges.
A well-designed IT Service Delivery Model is critical to achieving success in IT management and operations. Many IT organizations focus on optimizing their technology assets -- the infrastructure and applications. However, in our experience, business value is achieved most effectively when technology assets and the IT service delivery model are integrated and work together seamlessly.
Subscribe - IT Infrastructural - Jobs Letter - Architects - SDMs - PMOs.
If you are IT Infrastructural - Architect - SDM - PMO.
Subscribe Weekly subscription letter by:
Marking me an email with Subject: Subscribe
@ Tarunraj.c@HCL.com
Opinion expressed are solely mine and doesn't represent view or opinion of any entity, Company, my employer.
Regards,
Tarun Raj Chhibber
If you are IT Infrastructural - Architect - SDM - PMO.
Subscribe Weekly subscription letter by:
Marking me an email with Subject: Subscribe
@ Tarunraj.c@HCL.com
Opinion expressed are solely mine and doesn't represent view or opinion of any entity, Company, my employer.
Regards,
Tarun Raj Chhibber
The job posting is seeking a Service Delivery Manager with over 7 years of experience in IT Infrastructure to be based in either Noida or Chennai, India. Candidates are asked to share their profile by emailing tarunraj.c@hcl.com.
There are only 24 hours remaining for some important event or deadline. The exact context is not provided, but the message indicates that time is running out, as only one day is left until whatever the event or deadline is will occur or pass. Whoever receives this message needs to take action or prepare within the next day to meet some obligation or opportunity.
The candidate should have expert knowledge of Microsoft SQL Database, Active Directory Design, and System Center. They should have knowledge of virtualization and awareness of networking, storage, backup, archival, and compute. As an Architect SQL at Noida, their responsibilities would include maintaining a skill matrix, facilitating movements between teams, managing a Center of Excellence lab, defining and executing a skill building strategy, and more.
Virtualization Architect with over 10 years of total experience and 6 years of relevant experience. Responsibilities include architecting virtualization solutions using technologies like VMware, Hyper-V, and understanding Windows and Linux operating systems. Additionally, responsibilities involve managing a Center of Excellence lab, conducting interviews, defining capability strategies, and working with various teams to ensure successful project transitions.
This document describes the responsibilities of a BCP/DR professional located in Noida, India with 5 years of total experience and 3 years of relevant experience. The key responsibilities include scheduling, planning, and documenting disaster recovery exercises; coordinating technical resources to participate in meetings and execute exercises; ensuring recovery plans are executable and objectives can be met; and coordinating the development of technical recovery guides.
Virtualization Architect with over 10 years of total experience and 6 years of relevant experience in architecting virtualization solutions using technologies like VMware, Hyper-V, and understanding of Windows and Linux operating systems. Responsibilities include managing a Center of Excellence lab, conducting interviews, defining capability building strategies, and architecting compute solutions using technologies like Solaris, HP-UX, and AIX.
IDC provides an overview of the key issues in sales enablement and sales productivity. While sales enablement is a key cornerstone of sales productivity in this challenging economy, IDC finds that most organizations still do not understand the basics of sales enablement or the operational issues that deliver good sales enablement.
Delivery governance provides a framework for managing service delivery through defined processes, roles, and responsibilities. It aims to balance customer needs with optimizing costs for the delivery organization. The Service Delivery Manager acts as the single point of accountability and manages the client relationship and delivery teams. Effective delivery governance relies on clear accountabilities, metrics and reporting to continuously improve service quality and deliver value to customers.
La version 2015 de la conférence sur la chefferie de projet présentée aux étudiants de l'Université Lyon1.
La présentation met l'accent sur la communication, l'anticipation et l'identification des risques quelque soit la méthodologie utilisée, cycle en V ou agile.
A Starter Guide to IT Managed ServicesDavid Castro
Making the switch to MSP is worth the time and effort because MSPs are approximately 200-400% more profitable than non-MSPs. And MSPs are 3x to 10x more valuable than traditional VARs. This 21-page guide will help you: --Develop and execute on a solid business strategy for running a managed services company --Choose the right IT systems management solution to help enable your vision --Price your managed services fairly, competitively, and profitably --Understand MSP pricing and profit scenarios including cost, profit, and MRR/project/breakfix calculations and analysis --Avoid some common pitfalls --Understand the benefits that come with implementing managed services correctly --Understand how an IT service provider successfully rolled out managed services for its customers and transformed into one of the largest MSPs in the country. December 2012.
This document discusses core competencies and how they are essential for competitive advantage. It defines core competencies as skills, assets, and capabilities that differentiate a company and fuel innovation. Core competencies determine a company's strategic architecture and should be developed into core products that significantly contribute to customer benefits. The document provides examples of companies like Honda and Canon that structure their organizations around core competencies and continuously develop new products using these competencies. It stresses that companies should focus on building and improving their core competencies for long-term success.
Techs R Us provides 24/7 IT monitoring and support services to small and mid-sized businesses. Their services include 24/7 monitoring of clients' IT networks, immediate alerting for any issues, and monthly reporting on network health and security. They also conduct regular asset tracking and inventory to help clients plan budgets and reduce technology costs over the long run.
Final year project on Remote Infrastructure Managementjairaman
The document discusses remote IT infrastructure management (RIM), which allows enterprises to manage their IT infrastructure remotely through offshore management centers. Key points:
1) RIM services have evolved due to the maturity of offshore delivery models and improvements in remote monitoring tools that allow over 85% of infrastructure to be managed remotely.
2) Common RIM services include helpdesk support, system administration, monitoring, maintenance and more.
3) Drivers for RIM include lower costs, 24/7 support, and utilizing skilled resources in low-cost countries like India. The market for RIM is growing and expected to surpass $1B delivered from India to US companies.
- Xerox was founded in 1906 and is headquartered in Norwalk, Connecticut. It has faced continuing problems under previous CEO Peter McColough, who failed to commercialize new technology and had misguided priorities.
- To succeed in the future, Xerox needs to focus on business process management, asset sales and cost cutting, following outside advisor recommendations, and clearly articulating its future plans and path to obtaining returns.
- Xerox can also improve by better integrating its marketing plan through defining its mission, setting objectives, developing strategy, and monitoring results. With the right changes, Xerox has the opportunity to address its weaknesses and challenges.
A well-designed IT Service Delivery Model is critical to achieving success in IT management and operations. Many IT organizations focus on optimizing their technology assets -- the infrastructure and applications. However, in our experience, business value is achieved most effectively when technology assets and the IT service delivery model are integrated and work together seamlessly.
Subscribe - IT Infrastructural - Jobs Letter - Architects - SDMs - PMOs.
If you are IT Infrastructural - Architect - SDM - PMO.
Subscribe Weekly subscription letter by:
Marking me an email with Subject: Subscribe
@ Tarunraj.c@HCL.com
Opinion expressed are solely mine and doesn't represent view or opinion of any entity, Company, my employer.
Regards,
Tarun Raj Chhibber
If you are IT Infrastructural - Architect - SDM - PMO.
Subscribe Weekly subscription letter by:
Marking me an email with Subject: Subscribe
@ Tarunraj.c@HCL.com
Opinion expressed are solely mine and doesn't represent view or opinion of any entity, Company, my employer.
Regards,
Tarun Raj Chhibber
The job posting is seeking a Service Delivery Manager with over 7 years of experience in IT Infrastructure to be based in either Noida or Chennai, India. Candidates are asked to share their profile by emailing tarunraj.c@hcl.com.
There are only 24 hours remaining for some important event or deadline. The exact context is not provided, but the message indicates that time is running out, as only one day is left until whatever the event or deadline is will occur or pass. Whoever receives this message needs to take action or prepare within the next day to meet some obligation or opportunity.
The candidate should have expert knowledge of Microsoft SQL Database, Active Directory Design, and System Center. They should have knowledge of virtualization and awareness of networking, storage, backup, archival, and compute. As an Architect SQL at Noida, their responsibilities would include maintaining a skill matrix, facilitating movements between teams, managing a Center of Excellence lab, defining and executing a skill building strategy, and more.
Virtualization Architect with over 10 years of total experience and 6 years of relevant experience. Responsibilities include architecting virtualization solutions using technologies like VMware, Hyper-V, and understanding Windows and Linux operating systems. Additionally, responsibilities involve managing a Center of Excellence lab, conducting interviews, defining capability strategies, and working with various teams to ensure successful project transitions.
This document describes the responsibilities of a BCP/DR professional located in Noida, India with 5 years of total experience and 3 years of relevant experience. The key responsibilities include scheduling, planning, and documenting disaster recovery exercises; coordinating technical resources to participate in meetings and execute exercises; ensuring recovery plans are executable and objectives can be met; and coordinating the development of technical recovery guides.
Virtualization Architect with over 10 years of total experience and 6 years of relevant experience in architecting virtualization solutions using technologies like VMware, Hyper-V, and understanding of Windows and Linux operating systems. Responsibilities include managing a Center of Excellence lab, conducting interviews, defining capability building strategies, and architecting compute solutions using technologies like Solaris, HP-UX, and AIX.
This job description is for an IT Infrastructure Project Manager. The ideal candidate should have independently managed large projects and programs, handled client management and led project migrations. They should have experience managing teams of project managers and analyzing risks. The role requires knowledge of project management tools like MS Project and Excel as well as experience delivering technology projects involving implementation, tools, or system integration. Key responsibilities include planning, supervising, and controlling multiple large-scale projects while managing expectations and issues.
This job description is for a senior IT infrastructure management position requiring 7+ years of relevant experience. The role will involve managing a large enterprise IT infrastructure, leading and managing large cross-functional teams, and being responsible for budgets, SLAs, audits, employee development and overall customer satisfaction. Key responsibilities include infrastructure service delivery, technology landscape understanding, project opportunities, cost optimization, and operational efficiencies.
Why you need to recognize your employees? (15 reasons + tips)Vantage Circle
Discover the top reasons for employee recognition. Learn practical tips for creating an effective recognition program that benefits employees, managers, and the entire organization.
The Rules Do Apply: Navigating HR ComplianceAggregage
https://www.humanresourcestoday.com/frs/26903483/the-rules-do-apply--navigating-hr-compliance
HR Compliance is like a giant game of whack-a-mole. Once you think your company is compliant with all policies and procedures documented and in place, there’s a new or amended law, regulation, or final rule that pops up landing you back at ‘start.’ There are shifts, interpretations, and balancing acts to understanding compliance changes. Keeping up is not easy and it’s very time consuming.
This is a particular pain point for small HR departments, or HR departments of 1, that lack compliance teams and in-house labor attorneys. So, what do you do?
The goal of this webinar is to make you smarter in knowing what you should be focused on and the questions you should be asking. It will also provide you with resources for making compliance more manageable.
Objectives:
• Understand the regulatory landscape, including labor laws at the local, state, and federal levels
• Best practices for developing, implementing, and maintaining effective compliance programs
• Resources and strategies for staying informed about changes to labor laws, regulations, and compliance requirements
HRMantra is a cutting-edge HR technology solution that harnesses artificial intelligence for digital transformation of HR operations. It streamlines processes like attendance management, performance evaluations, project progress tracking, employee database management, and payroll processing with automated income tax & benefit plans calculations. Unlock productivity, compliance automation, and data-driven insights with this innovative HR cloud platform for the future of work.
2. Location: Noida/Chennai/Bangalore/Hyderabad
Experience: 7+ Years -12+ Years
Relevant Experience: 6+ Years
Job Description
• The SDM profile will be a senior profile will need to manage end to end IT infrastructure service delivery.
• Complex IT Infrastructure for a large enterprise.
• Strong Leadership & customer relationship skills and drive to push things within and outside the system.
• Lead and Manage large teams across various towers .
• Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications
• SLA Measurement, Reporting & Adherence - 5 Nines etc.
• Budgeting & P&L Experience – Managing Capex & Opex.
• Overall Strong Technology Landscape Understanding & Experience of Managing IT Infra with some amount of App
support experience will be preferred.
• P&L responsibility
• Expansion of services to fill all gamut’s of infrastructure-increase breadth.
• Focus on project opportunities and transformation initiatives
• Utilization, Billing, Management reporting, Conduct regular in depth service and process audits.
• Employee retention, motivation and training
• Focus on grooming people from L1 to L2, L2 to L3 within select timelines .
• Value add to customer-YOY by working closely with the Transformation and Consulting group for:
• Architecture gap assessment studies
• Implementation of new technologies
• Consolidation/virtualization opportunities
• Cost savings through better solutions
• Enhance operational efficiencies
• Overall SLA management – Operation interaction with technologies Lead / Service Owner
• Overall Customer and Employee Satisfaction.