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  Casas Primeiro / Housing First
            in Lisbon
                              José Ornelas
                        ISPA – University Institute


                                  European Research Conference
                          Access to Housing for Homeless People in Europe
                                    York, 21st September 2012
Casas Primeiro (Homes First)
   Immediate access to individualized and permanent
    housing.
   People are not required to participate in psychiatric
    treatment or attain a period of sobriety in order to obtain
    housing.
   Scatter site apartments in mainstream neighborhoods in
    Lisbon. Apartments are not in the same building or street.
   Rental subsidy. Tenants pay 30% of their monthly income
    towards rent.
   Provides – off site – services (7-24 on call) to help consumers
    keep housing, facilitate recovery and community integration.

                        European Research Conference
                Access to Housing for Homeless People in Europe
                          York, 21st September 2012
Participants
Criteria of priority:

   People with mental illness

   People who are living on
    the street

   People who are the
    longest in the situation of
    homeless


                         European Research Conference
                 Access to Housing for Homeless People in Europe
                           York, 21st September 2012
Participants




             Sex



                                                                     Age
• 91,6% have Portuguese nationality
• All participants were unemployed or inactive
• Only 28 participants had some source of income

                           European Research Conference
                   Access to Housing for Homeless People in Europe
                             York, 21st September 2012
Participants

                                                                 Addictions


                                                     11,1%

                                                                                     Alcohol
                                             15,3%
                                                                                     Drugs
                                                                                     Alcohol and drugs
                                     2,8%
    Diagnosis                                                                        Not applicable
                                                                 70,8%




                               29.2% also present a co-occurring substance abuse disorder




                    European Research Conference
            Access to Housing for Homeless People in Europe
                      York, 21st September 2012
Length of homelessness
        60%




        40%




        20%




         0%
                < 2 years                3-5                    > 6 years
                                         years
50% of the participants were homeless for more than six years, and 6,9%
for more than 16 years.



                      European Research Conference
              Access to Housing for Homeless People in Europe
                        York, 21st September 2012
Support services
•   Team (6 staff – ratio 1 staff to 10 participants)
•   Home visits at least 6 times per month per participant. All
    tenants must agree to regular home visit.
•   Support services are provided in the community (access
    to community resources and services)
•   Team use a recovery focus and assist with community
    integration. Participants can beneficiate from others
    AEIPS programs (e.g. supported employment)



                       European Research Conference
               Access to Housing for Homeless People in Europe
                         York, 21st September 2012
Ecological approach




               European Research Conference
       Access to Housing for Homeless People in Europe
                 York, 21st September 2012
Housing Stability

                              16,7%


                                                                 Yes

                                                                 No


                                                83,3%




Of the 60 participants that are still housed by the program, 58.3% remained
in housing for one year or more


                       European Research Conference
               Access to Housing for Homeless People in Europe
                         York, 21st September 2012
Changes in income
                                    Income
         80



         60



         40



         20



          0
                          Before                     After


   The number of participants that had a monthly income increased
   substantially from 28 to 70 (social benefits and salary).


                      European Research Conference
              Access to Housing for Homeless People in Europe
                        York, 21st September 2012
Changes of quality of life




The impacts of housing in participants’ perceived quality of life are clearly significant,
in terms of personal safety, nutrition, level of stress, sleeping habits, social life health and mental health.




                                   European Research Conference
                           Access to Housing for Homeless People in Europe
                                     York, 21st September 2012
Changes in emergency service use

                                                       Before             After


           Called 112                                    46%              6%


           Admitted in psychiatric hospital              58%              6%


           Spent one night on police squad               20%                -




The number of participants reporting having to use 112 emergency service decrease 87%.
The number of admissions in psychiatric hospitals decreased by 90%.
No one reported having spent the night on a police squad after move into housing.




                                European Research Conference
                        Access to Housing for Homeless People in Europe
                                  York, 21st September 2012
Individual projects
                             1
                                                                  Job site training
                    3
                                                                  School
               1                            9
                                                                  Workshops

                2                                                 Community center

                                                                  Computer training

                                                                  University
                         6



 22 participants involved became involved in school, training, employment
 or other activities



                        European Research Conference
                Access to Housing for Homeless People in Europe
                          York, 21st September 2012
Satisfaction with housing
         100%


          80%


          60%


          40%


          20%


           0%
                            Satisfaction                   Satisfaction
                      with the neigbourhood               with the house


 Satisfaction with neighbourhoods: the resources nearby and the relationship with neighbours.
 Satisfaction with the house: privacy, tranquillity, comfort and sense of control over the space .



                           European Research Conference
                   Access to Housing for Homeless People in Europe
                             York, 21st September 2012
Program satisfaction
All participants were satisfied
with the program, pointing out
as important aspects
 the speediness of the
process
 the support of the team in:
       solving immediate problems
       managing the house
       facilitating access to existent
        neighborhood services.




                         European Research Conference
                 Access to Housing for Homeless People in Europe
                           York, 21st September 2012
Support needs changed over time
            70%

            60%

            50%

            40%

            30%

            20%

            10%

             0%
                    Increase      Staying the      Decrease         Don't know
                                     same


60% of participants considered that in the short term, there will be no major changes
32% consider that their needs for support will decrease over time
and only 4% considered they will need greater support from the team


                          European Research Conference
                  Access to Housing for Homeless People in Europe
                            York, 21st September 2012
Overall changes
                               2%




                                                         Life overall improvement

                                                         Don’t know




                               98%




 On the referred improvements participants highlight the gains in a large sentiment
 of freedom and hope, a wide range of study opportunities, getting a job,
 fulfilling personal projects and the development of social connections


                        European Research Conference
                Access to Housing for Homeless People in Europe
                          York, 21st September 2012
Costs
•   Casas Primeiro – 16,40 euros per client per day
    (€498,83 per month)

•   Night Shelters – 18,60 euros per client per night

•   Hostels rooms – 30,77 euros per client per day

•   Psychiatric hospitalization in acute wards have a one
    time cost of €2500 per client


                       European Research Conference
               Access to Housing for Homeless People in Europe
                         York, 21st September 2012
Research
   Community integration & Recovery
       qualitative narrative interviews
       interviews with quantitative measures
               community integration
               recovery
               choice
               satisfaction with housing and support services


   Social change
       key informant interviews
       landlords interviews



                    European Research Conference
            Access to Housing for Homeless People in Europe
                      York, 21st September 2012

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Casas Primeiro / Housing First in Lisbon

  • 1. Insert your logo here Casas Primeiro / Housing First in Lisbon José Ornelas ISPA – University Institute European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 2. Casas Primeiro (Homes First)  Immediate access to individualized and permanent housing.  People are not required to participate in psychiatric treatment or attain a period of sobriety in order to obtain housing.  Scatter site apartments in mainstream neighborhoods in Lisbon. Apartments are not in the same building or street.  Rental subsidy. Tenants pay 30% of their monthly income towards rent.  Provides – off site – services (7-24 on call) to help consumers keep housing, facilitate recovery and community integration. European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 3. Participants Criteria of priority:  People with mental illness  People who are living on the street  People who are the longest in the situation of homeless European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 4. Participants Sex Age • 91,6% have Portuguese nationality • All participants were unemployed or inactive • Only 28 participants had some source of income European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 5. Participants Addictions 11,1% Alcohol 15,3% Drugs Alcohol and drugs 2,8% Diagnosis Not applicable 70,8% 29.2% also present a co-occurring substance abuse disorder European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 6. Length of homelessness 60% 40% 20% 0% < 2 years 3-5 > 6 years years 50% of the participants were homeless for more than six years, and 6,9% for more than 16 years. European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 7. Support services • Team (6 staff – ratio 1 staff to 10 participants) • Home visits at least 6 times per month per participant. All tenants must agree to regular home visit. • Support services are provided in the community (access to community resources and services) • Team use a recovery focus and assist with community integration. Participants can beneficiate from others AEIPS programs (e.g. supported employment) European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 8. Ecological approach European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 9. Housing Stability 16,7% Yes No 83,3% Of the 60 participants that are still housed by the program, 58.3% remained in housing for one year or more European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 10. Changes in income Income 80 60 40 20 0 Before After The number of participants that had a monthly income increased substantially from 28 to 70 (social benefits and salary). European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 11. Changes of quality of life The impacts of housing in participants’ perceived quality of life are clearly significant, in terms of personal safety, nutrition, level of stress, sleeping habits, social life health and mental health. European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 12. Changes in emergency service use Before After Called 112 46% 6% Admitted in psychiatric hospital 58% 6% Spent one night on police squad 20% - The number of participants reporting having to use 112 emergency service decrease 87%. The number of admissions in psychiatric hospitals decreased by 90%. No one reported having spent the night on a police squad after move into housing. European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 13. Individual projects 1 Job site training 3 School 1 9 Workshops 2 Community center Computer training University 6 22 participants involved became involved in school, training, employment or other activities European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 14. Satisfaction with housing 100% 80% 60% 40% 20% 0% Satisfaction Satisfaction with the neigbourhood with the house Satisfaction with neighbourhoods: the resources nearby and the relationship with neighbours. Satisfaction with the house: privacy, tranquillity, comfort and sense of control over the space . European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 15. Program satisfaction All participants were satisfied with the program, pointing out as important aspects  the speediness of the process  the support of the team in:  solving immediate problems  managing the house  facilitating access to existent neighborhood services. European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 16. Support needs changed over time 70% 60% 50% 40% 30% 20% 10% 0% Increase Staying the Decrease Don't know same 60% of participants considered that in the short term, there will be no major changes 32% consider that their needs for support will decrease over time and only 4% considered they will need greater support from the team European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 17. Overall changes 2% Life overall improvement Don’t know 98% On the referred improvements participants highlight the gains in a large sentiment of freedom and hope, a wide range of study opportunities, getting a job, fulfilling personal projects and the development of social connections European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 18. Costs • Casas Primeiro – 16,40 euros per client per day (€498,83 per month) • Night Shelters – 18,60 euros per client per night • Hostels rooms – 30,77 euros per client per day • Psychiatric hospitalization in acute wards have a one time cost of €2500 per client European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012
  • 19. Research  Community integration & Recovery  qualitative narrative interviews  interviews with quantitative measures  community integration  recovery  choice  satisfaction with housing and support services  Social change  key informant interviews  landlords interviews European Research Conference Access to Housing for Homeless People in Europe York, 21st September 2012