The document provides details about various social welfare projects funded by the Chennai Willingdon Corporate Foundation (CWCF) over 10 years. It outlines projects focused on glaucoma research, upgrading slum infrastructure, addiction rehabilitation, cancer research, blood bank equipment, suicide prevention services, artificial limbs for the handicapped, and diabetes prevention education. CWCF has disbursed over 13 crore rupees to support over 70 organizations working in areas like healthcare, education and community development. The document serves to showcase the diverse initiatives supported by CWCF to benefit the people of Chennai.

1. 2009
Scriptwriting Projects
APPLE CURRY STUDIOS
INTERN – PRODUCTION ASSISTANT

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Table of Contents
FILM ON CHENNAI WILLINGDON CORPORATE FOUNDATION (CWCF) ....................2
LEATHER FACTORY OUTLET, CHROMPET..........................................................................9
RESIDENCY TOWERS – INTERNAL EMPLOYEE TRAINING...........................................11

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Film on Chennai Willingdon Corporate Foundation (CWCF)
- Treatment Note

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Kindly use the following storyline as the rough basis for the film. In many sections, I’ve
indicated the rough dialogue that will be mouthed by whoever says it. For a natural feel,
feel free to request the interviewee to be as impromptu as possible…
Open film with blank screen.
Strains of Lata Mangeshkar’s ‘Vasihanava Janato’ song can be heard in the background.
We just use the first two lines: Vasihanava Janato tene kahiye je…peed paraayi na jaane
re…
A quote from Gandhi fills the screen:
"I do not believe in the doctrine of the greatest good of the greatest number.
The only real, dignified, human doctrine is the greatest good of all."
THE GREATEST COMMON GOOD title fills the screen…
The Story of Chennai Willingdon Corporate Foundation appears next as a sub-title.
Dissolve to a little slum boy (perhaps an inmate of Udavum Karangal) beaming. Camera
pulls back. You notice, he’s holding a placard with THE BEGINNING written on it.
Shot 1

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Dissolve to an eightyish old man seated in a chair. He’s talking to the camera passionately.
Super appears: Mr. Narayanan, Founder Manager – CWCF.
“What do you do when people give you large sums of money? What do you do when they
want that money to be used for the greatest common good of Chennai? Well, you’ll start an
organization that helps organizations help people. That’s what we did…when we set up the
Chennai Willingdon Corporate Foundation.”
Cut to shot of CWCF office façade.
Mr. Narayan’s voice can be heard recounting: Established in 1998, the Chennai Willingdon
Corporate Foundation is a Non-profit organization created with the help of 52 corporate
bodies.
Dissolve to a series of sepia tinted photographs of Willingdon Hospital in Old Madras,
Willingdon Hospital in 1996, Sankar Netralaya image, shot of laying of the foundation
stone of CWCF and the current shot of the CWCF office.
One can hear Mr. Narayan’s voice in the background: Our charitable trust was instituted
from the proceeds of the sale of the 90-year old Willingdon Hospital to Shankar Netralaya.
From Day 1, our mandate has been clear: To utilize the interest earned from our corpus to
fund worthy causes championed by deserving institutions in the domains of social welfare
and public service…
Dissolve to a little girl in school uniform smiling. Pull back. She’s holding a placard with
the message: OUR INITIATIVES
Dissolve to Mr. Balasubramanyam speaking to the camera: Let’s get one thing straight –
Chennai Willingdon Corporate Foundation is not an NGO. We don’t raise funds for
causes. We don’t seek money from the public. We don’t have an army of volunteers serving
people directly. We are just a charitable trust with a corpus of funds. Our role is to find a
worthy cause. And then to fund the worthy cause. In the 10 years of our existence, we’ve
supported over 70 remarkable organizations by disbursing 13.64 crores of rupees… And I
can tell you, every rupee we’ve given has changed a life somewhere…
Dissolve to face of old man wearing dark glasses. He says: Enakku Glaucoma…enna
Willingdon eppidi help panraanga theriyuma?
Camera pulls back. He smiles. And points to the placard with GLAUCOMA RESEARCH
written on it.
Dissolve to camera entering Sankar Netralaya Glaucoma Research Center. Shots of patients
being examined. Put through the test. And doctor’s counseling patients…
Doctor’s voice describes: Glaucoma is a potentially blinding disease that affects 66 million
persons worldwide. It is the second leading cause of blindness worldwide. Early diagnosis

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is critical to avoid potential loss of vision. Now to develop strategies for early diagnosis
and treatment of this disease we require data on the prevalence, distribution and pattern of
Glaucoma. There is a severe paucity of such data from India. If this data were available it
would be possible to identify persons at risk of developing the disease….This is where
Chennai Willingdon Corporate Foundation helped us. They’ve provided us 2.9 crores of
rupees for the Chennai Glaucoma Study. They’ve helped us create a special facility with all
the necessary equipment and tools to examine 7800 persons aged over 40 from all parts of
Tamil Nadu. The 4.2 million invaluable data points we’ve gathered was distributed free of
cost to 400 glaucoma specialists in India and 8000 specialists worldwide.
Dissolve to tight shot of middle aged slum woman speaking: Enga arealai…oru
kaalathala…saakadai illai, toilet illai, thanni illai…onnumey illai…aana ippo
ellamay…irukku…adhuku moola karanam yaaru theriyuma…
Camera pulls back she holds a placard with WILLINGDON written on it…
Cut to CWCF volunteer taking a walk in Annai Sathya Nagar and explaining hot
Willingdon helped a slum of 500 people get piped water supply, toilet in each home, daily
garbage clearance, underground sewers, concrete roads, good healthcare including TB
treatment and Alcohol de-addiction, a community hall, a re-built temple, adult education,
employment opportunities, concrete roofs and counseling sessions for better living.
Dissolve to tight shot of former alcoholic talking: Enna ellaarum kudi kaaran kudi kaaranu
thalli odhukinappo…enna TTK Hospital help pannanga…TTK hopsitala Willingdon help
pannanga…eppidi theriyuma?
Pull back he’s holding a placard saying WILLINGDON’S RELAPSE PROJECT
TTK hospital doctor explaining while walking down a ward: The Willingdon Foundation
helped us build a 6000 sq. ft. wing to rehabilitate those relapsing into alcoholism and drug
addiction. The wing can accommodate 22 patients. It also has a separate area to
accommodate family members of the patients. The wing equips patients with the essential
skills to tackle the addiction.
Dissolve to tight shot of a Dr. Shantha talking: The Adyar Cancer Institute has been able to
do some fantastic work on Breast Cancer only because of Willingdon Foundation. They’ve
not only given us 98 lakhs of rupees to study the role of hereditary transmission in Breast
and Ovarian Cancer. They’ve also helped us with this….
She holds a placard on which is written TUMOUR BANK.
As a doctor provides a walk through of the Adyar cancer institute, we can hear Dr. Shantha
say: Thanks to Willingdon, we have managed to set up India’s first tumour bank with
specialised storage facility for collecting and archiving tumour tissue samples for use in
education, training and research.

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Dissolve to tight shot of young dude talking: The only thing that was holding me from
donating blood was the equipment in some blood banks. When I heard Jeevan Blood Bank
has the latest equipment, I started giving blood regularly. And I must thank Willingdon for
it. Do you know what they did?
He points to a placard with FREE NAT EQUIPMENT on it…
Cut to Jeevan Blood Bank walkthrough with Dr. Sreenivasan explaining: Jeevan is the first
100% component blood bank in India and we are the only centre in South India complying
with ISO standards. Over the past 11 years, we have collected over 63000 blood donations
and made available over one lakh units of safe blood and blood components to the
community. Willingdon donated the NAT(Nucleic Acid Testing) equipment for detecting
Hepatitis B, Hepatitis C and HIV. The current practice is to test blood by ELISA method
for antigen and antibodies. Less than 5% of donors who test positive for Hepatitis B
marker are capable of transmitting the disease and currently all blood testing positive is
discarded leading to an annual cash loss of nearly Rs.12 lakhs and also preventing close to
1000 voluntary donors from donating in the future. The NAT method increases blood safety
by reducing the window period of transfusion transmissible diseases and also help to
reduce blood discard by over 95%. This facility will also be provided at a nominal fee to
smaller blood banks thus providing a revenue stream for Jeevan. The NAT unit can also be
utilised to collect umbilical cord blood stem cells currently being discarded at child birth.
This would provide a ray of hope for patients with Leukemia and 70 other diseases.
Dissolve to tight shot of Sneha volunteer speaking: We are Sneha. We save many lives
everyday by dissuading the young and the old from committing suicide. When we needed a
new home, we just turned to one big donor…and she points to a placard with CWCF
written on it…
Dissolve to tight shot of a man speaking: We are Mukti. We help the handicapped with
artificial limbs. Do you know how Willingdon helped us? He points to a placard with
OFFSET PRINTING PRESS written on it.
As the man provides a walk through of the Mukti facility, he explains: Mukti has been
helping over 2 lakh people live with dignity. Our volunteers have been provided them free
artificial limbs for over 20 years. But how do we take care of our volunteers? Willingdon
solved this problem by funding an offset printing press in our premises. The income earned
from this press, provides for my volunteers’ expenses…
Dissolve to young exec: You know Chennai is probably the Diabetes capital of India. And
yet 25% of people are not even aware of this deadly disease. And even among those who
know, not many are aware that prevention is the best form of cure. I am grateful to
Willingdon for addressing this issue…I thank them for the…
Young exec points to placard: PACE PROJECT
Cut to Dr. Mohan doing a walkthrough of Madras Diabetes Research Foundation and
explaining the PACE project: The Prevention, Awareness Counselling and Evaluation or

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PACE is a study funded by the Willingdon Foundation. It is perhaps one of the biggest
studies done on diabetes in the country. PACE covered a sample size of about 26,000
people spread over Chennai. The primary objectives of the study are to explore the
prevalence of diabetes, hypertension and attendant complications in the population. The
sample covers all income groups. A critical finding of the study is the low awareness level
of diabetes in the sample population. About 25 per cent of the sample population was
unaware of the existence of diabetes. About 78 per cent of the sample did not know that
diabetes is preventable. About 22.3 per cent of the sample population was termed obese by
the study's findings. There is a three-fold increase in the prevalence of diabetes as one
moves from being lean to obese said Prof. Mohan. CWCF donated Rs 99 lakhs towards the
study. Willingdon followed this up by providing 50 lakhs for another study called the
CURES study. Over 62 research papers have been published from the findings of these
studies. The new Indian Diabetes Risk Score (IDRS) evolved from CURES is now used all
over India and in South East Asia to screen for Diabetes.
Dissolve to tight shot of woman talking: Naan, moonu masathila amma aaga
porane…mudhalla endha aaspathriki povomo nu bayamma irunduchu…Aana ippo
Willingdon naala…andha bayamay pochu…eppidi theriyuma?
Camera pulls back she’s holding a placard bearing NURSING HOME CERTIFICATION
written on it.
Cut to doctor in Child Trust hospital explaining: Maternal mortality is a big problem with
private nursing homes. Another issue is babies born with birth defects. A study says that if
nursing homes had the proper equipment, 50-70% of birth defects can be averted. But does
your nursing home have this equipment? How does one find out? Willingdon Foundation
came up with a smart idea. They funded a study by ICRA to certify maternity clinics in
accordance with international standards. Thanks to this study 34 nursing homes in
Chennai have been certified. If someone admits themselves into these 34 nursing homes
there’s always a higher chance of safe delivery.
Dissolve to man standing in University of Madras building: Guess who helped the
renovation and restoration of the 150-year old beautiful and unique Senate House of the
Madras University?
Dissolve to man in Ramakrishna Mission speaking to the camera: Guess who helped us in
constructing a new school in earthquake hit Gujarat?
Dissolve to man from HOPE: Guess who provided us computers to impart new skills to
poor women seeking jobs?
Dissolve to woman: We are from Kalaiselvi Karunalaya. We help discarded kids find new
parents. Guess who adopted us when we needed funds?
Dissolve to doctor near mobile van: Guess who provided Durgabhai Deshmukh Hospital a
mobile treatment van for providing medicare for poor old people near their homes?

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Dissolve to blind man: Enakku velai vaangi kodutha Nethrodayava yaaru help pannanga
theriyuma?
Fast cuts of facilities provided with Willingdon logo.
Last section with Mr. Balasubramaniam: We’ve funded research in Diabetes, Glaucoma,
Breast Cancer and Birth Disorders. We’ve provided a helping hand to organizations like
Udavum Karangal, SCARF, Banyan, Sivaskathi, Mukti, Sneha, Spastic Society, Mithra,
Gyana Deepam, Karna Prayag and scores of other organsations. We’ve disbursed 13.64
crores of rupees in the last 10 years helping the blind see, the lame walk, the unlettered
write and the unemployed, employed. We are willing to help a lot more organizations
provided they meet the following criteria: a) The Trust must have been running for
minimum 3 years b) The trust should have a valid 80 G exemption certificate c) Give us 3
years of audited accounts, copy of the Trust deed, list of Trustees and their donor list.
That’s it. If the cause is worthy, we’ll fund it for the greater common good.
Freeze.
Dissolve to smiling kid holding a thank you placard.
Strains of Vaishnava Jana toh can be heard once again…

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LEATHER FACTORY OUTLET, CHROMPET
- Voice Over

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Situated in Chromepet, Contemporary Leather has a state of the art leather processing unit
and a reputation of manufacturing quality products while adhering to strict quality
compliance procedures. The facility houses a tannery as well as a modern leather
processing factory with cutting edge equipment, eco friendly methods of manufacturing
and proper methods of effluent disposal.
Most of the leather is processed using environment friendly methods. Tanning using
vegetable tanning agents is a popular procedure. Vegetable tanning consists of stringing
hides on large frames, inside large vats, and exposing them to tannin. Tannin is a natural
product found in tree barks, wood, leaves and fruits of chestnut, oak and hemlock trees.
Hides are transferred to many different bins during this step, each containing a stronger
solution. Vegetable tanning is a day long process and produces a quality end product is free
from decay and shrinkage. These hides produce flexible leathers which are used in
manufacturing luggage, furniture, leashes, belts, hats, car upholstery, harnesses and a
variety of such products.
Post the tanning procedure the leather undergoes dying which involves adding moisture
back into the skin. Hides which have been vegetable tanned are bleached and soaked with
oils, soaps, greases and waxes. The skins then made firm by passing it through a machine.
This is known as rolling. After this the leathers are stretched and dried out in a heat
controlled room. The final step involves polishing the skin. The grain surface is covered
with a chemical compound and then brushed. Light leathers are buffed and sandpapered to
cover imperfections. Waxes, pigments, dyes, glazes and oils are used to give the leather the
final touch.

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RESIDENCY TOWERS – INTERNAL EMPLOYEE TRAINING
- SCRIPT

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SHOT 13 - TIME 8 AM
Dialogue only
Phone Rings
D- HK Attendant : Housekeeping – Good morning Mr. Kumar - May I help you.
D- Mr.Kumar : Yes- I need an adaptor
D- HK Attendant : Certainly Mr.Kumar, I’ll have it sent to your room –immediately.
D –Guest : Thank you
D- HK Attendant : My pleasure Sir - have a nice day
SHOT – 12
Laundry Valet arrives at Room No. 1100
Time approx 7.30 am
The guest is in his robe
Valet rings the bell and announces
D- Laundry services
Guest – Opens the door
Valet Dialogue – Good morning Mr. Khan - I have come to collect your clothes for ironing.

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Guest – “ come In” – Hands over the trousers which are in the black suitcase.
Valet Dialogue – Checks the pockets – Sir would you like the trouser on a hanger or folded ?
Guest - On a hanger please..
Valet Dialogue - Certainly Sir, I will be back in 30 minutes
Take few steps back and closes the door gently.
Note : Camera must not show the tea tray or dirty ashtray which will be cleaned
When the housekeeping comes in the next shot.
SHOT – 11
Dialogue
Phone rings – 7am
D- HK Attendant : House keeping – Good morning Mr.Khan – May I help you.
D- Mr.Khan – I would like my pant ironed
D- HK Attendant - Certainly Mr.Khan- I shall send the valet to your room. Have a nice day.
OVER
Shot – 10
Scene No.4
Arrival of the Room Service staff to serve tea - Room No. 1203 – 6 AM
Action : The room service staff rings the bell and announces……..

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Dialogue : “ Room Service”
Action : The guest is in his dressing gown and has just woken up – The guest
Opens the door and then the steward - smiles, makes eye contact & wishes
Dialogue : Good Morning Mr.Khan may I come in ( with broad smile)
Action : The steward enters the room, places the tray on the coffee table and
then opens the heavy curtain only leaving the sheer curtain as it is.
: Mr.Khan is now seated on the chair reading the papers
Dialogue : May I serve your tea Sir ?
Action : Actual service of tea
Dialogu : Could I have your signature ( hotel pen to be presented / bill in bill folder)
Action : Receives the bill folder and then says ……….
Dialogue : Thank you Sir…..Kindly call Room Service for tray clearance
Action : The Steward takes two steps backward and then says…….
Dialogue : Have a nice Day ( with a broad smile)
Action : The steward leaves the room closing door gently.
Stewards: Mahesh or Bharathi
Shot - 9 – NO VISUALS
Dialogue
Phone rings
1. LADY OPERATOR- Operator,Good Evening Mr.Khan – May I
help you.
Guest : Can I have a wake up call for 6 am
Tel.Operator Certainly Sir, would you like to have coffee or
tea along with your wake up call ?

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Guest Yes I would like to have a pot of tea.
Tel.Operator Most definitely Mr.Khan. We confirm your wake
call for 6am with a pot of tea- Thank You & Good
night Sir ?
NEXT SEQUENCE –
Phone rings……
D- Answered by Guest – Hello
D- Telephone operator : Good Morning Mr.Khan – The time is 6am
and this is your wake up call.
SHOT OVER
Shot – 8
AT THE TRAVEL DESK
Note : The desk must be clean of all registers and papers. They should only be a scribbling pad
and hotel pen on the table.
Mr.Khan walks down the steps and towards the desk- Travel desk attendant stands up makes eye
contact, smiles and wishes.
D- Travel desk attd _ Good afternoon Sir- May I help U.
D- Mr.Khan – Yes I am from Room no.1203 and I requested for a car at 2pm.
D- Travel desk attn: - Certainly Mr.Khan – your car is ready and the driver has
Been briefed to take you to the U.S.consulate. This way please….
Shot ends with the travel desk attendant – showing the way and walking towards
The main entrance with Mr.Khan – following……

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SHOT -7
Dialogue – ( no visual )
Mr. Khan in conversation with the travel desk.
Phone rings – Picked up in 2 rings.
D- Travel desk attd – Travel Desk – Good afternoon – Mr.Khan May I help you?
D- Mr.Khan – Yes I need a car at 2pm to go to the US.Embassy.
D- Travel Desk attd – Certainly Sir, and for how many hours would you require
The car.
D- Mr. Khan – About 2 hours
D- Travel Desk Attn – Mr.Khan the rate for 2 hours is Rs.700/- with a
complimentary mileage of 20 kms .
D- Mr.Khan - That is fine
D- Travel Desk Attn- Thank you Sir,Have a nice day.
SHOT OVER
Shot - 6
In room No. 1203- Bell boy places the bag on the luggage rack of the room.
Mr.Khan has meanwhile walked towards the window & is admiring the view
D- Bell Boy - “may I take a moment Sir, and explain on the in-room facilities.
Guest : Yes
Dialogue :

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Mr.Khan, the safety deposit locker is placed inside this cupboard and here we have the mini
bar.
The internet cable is provided on the writing table should you require the
Wi-fi connection –kindly contact the lobby manager. The Electrical point
Here can be used for charging your mobile phone and the A/C control switch is next to the
bed –
Guest – OK
Bell Boy – “May I be of any further assistance”
Guest – “No – Thank you”
Bell Boy – “Thank you Mr.Khan have a pleasant stay”
Bell boy moves two steps backward and gently closes the door
SHOT OVER
SHOT -5
Elevator door opens on level 12
LMGR steps out, hold the door and indicates with the palm,.
D-LMGR “ This way Sir “
Escorts Mr.Khan to room No.1106- Bell Boy Gabriel
Is standing outside the door with the bags and greets
The Guest- Welcome Sir -LMGR opens room No.1106
with his master key – steps aside.
Dialogue “ May I have your key card. “
Mr.Khan hands over his key card and LMGR inserts into
the slot.
Dialogue LMGR - Gabriel will familiarize you with the room facilities
- Have a pleasant stay Mr.Khan.
SHOT OVER

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PAGE -5
As the elevator doors opens Bell Boy 2 bows and keeps the button pressed till Mr.Khan and the
LMGR enter the elevator.
Background conversation in the elevator between Mr.Khan & LMGR.
LMGR – Mr.Khan it is a pleasure to have you at the hotel. Is this your first visit ?
Mr.Khan – Yes it is and I am glad to be here – Tell me about the facilities.
LMGR – “ Mr.Khan, we have 3 restaurants – The Main Street in the lobby which offers all
day dining.
The Southern Aromas – Also in the lobby which serves South Indian cuisine and the
Crown on level 20. This restaurant is open only for dinner and specialises in Indo western
cuisine.
In addition we have Bike & Barrel- the resto bar on level-1 and the fitness centre and
Business centre on Level 2 & 3.”
SHOT -4
Guest turns and Gabriel is standing 3 feet behind, maintaining eye contact.
Dialogue – Bell Boy – “The black suitcase Sir” pointing to a black
Suitcase near the bell desk.
Guest - “ Yes”
Bell Boy – Shows direction to the elevator, smiles, makes eye contact.
Dialogue – “Mr.Khan your bags will be in the room very shortly.”
Guest starts walking towards the elevator. LMGR Balaji is positioned
near the sofa – makes eye contact & smiles
D – Mr.Khan – welcome to The Residency Towers – I shall escort you to
your room.
As the LMGR and Mr.Khan start climbing the stairs- Bell Boy No.2 shifts position from the top of
the staircase and walks to the elevator and presses the button

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As Mr.Khan is signing the registration card, the LM moves from the
LM’s desk and walks to the reception – He remains behind the guest
during the check in process. Bell Boy Gabriel is also behind the guest – maintains respectable
distance.
NOTE : The registration card is presented in the leather folder which has
a hotel pen placed inside.
Guest signs the form and hands over his business card to FOA.
Dialogue : FOA – Thank you Mr.Khan – How would you be settling your bills Sir ?
Guest - “By cash”
FOA – May I kindly have your date and time of departure ?
Guest – Tomorrow at 9am
FOA - “Thank you Mr.Khan – your room is on level -12 and hands over the keycard in pouch.
He then points to the Bell Boy and says “Gabriel will assist with your baggage - Do have a
pleasant stay.
Shot – 2
Bell Boy comes to the portico to assist the guest to download the baggage.
Make eye contact, smiles and greets the guest.
Bell Boy – Good Morning – sir – Welcome to “The Residency Towers”
Guest walks towards the doorman
Doorman opens the door makes eye contact, bows, smile and greets.
Dialogue- Door man- Good morning – Sir
Guest acknowledges with a nod and walks into the lobby.
SHOT – 3 CHECKIN AT RECEPTION COUNTER –
Dialogue –
FOA – Makes eye contact, smiles and wishes.
Good morning- Sir, May I help you ?
Guest - I have a reservation – my name is Khan
FOA - Just a moment Mr.Khan
FOA check the computer
FOA - Yes Sir, we are holding your reservation
Quickly selects regarding card and places in the folder
FOA - May I kindly have your business card Sir ? – Receives the card

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FOA - Thank you sir- May I request you to sign the card (points to the
card )
FOA - Thank you Mr.Khan
CONVERSATION WITH THE GUEST –
SHOT -1
Arrival at the Portico
Hotel Skoda Car
Valet Driver : Opens the car door right side ( rear door of the car )
bows and wishes the guest.
Dialogue
“ Good Morning Sir”
Travels Driver steps out of the car offers trip sheet for signature in a
Folder – Hotel pen
Bell Boy : Gabriel starts walking from Bell Desk to portico
Driver : Christopher- May I please have your signature ?
Guest : Sign the trip sheet
Driver - Smiles, Makes eye contact “Thank you Sir:

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SHOT – 14
Time – 8 am- approx
Housekeeping staff arrives with an adaptor on a small tray
Rings the door and announces
Dialogue : Housekeeping
Guest : Opens the door
D-Houseman : Good morning Sir ( display the adaptor – May I fix the
Adaptor.
Guest : Please come in
Houseman enters the room and walks towards the plug point on the executive writing desk.
Camera shows the tea tray and ash tray with
3-4 cigarettes stubs. Houseman fixes the adaptor turns, see the tray and ashtray and says
………
Houseman – I’ll clear the tray and return with a fresh ashtray- Sir
Guest - Yes, that will be fine
Houseman – Collects the tray and ashtray and moves out of the room
Thank you Sir ?
SHOT OVER

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SHOT -15 time 8.30am
Enhance of Main Street
Mr.Khan is two feet from the hostess desk – The captain makes
Eye contact, smiles & greets
Dialogue : Good morning Sir ?? ….Welcome to Main Street ….May I
Have your room Number please ( with a broad smile)
Guest : Room – 1203
Capt : This way Sir !
Action : The captain leads the guest to a table and gets him seated.
After breakfast the guest leaves the restaurant.
As Mr.Khan walks towards the Main Door the same captain makes
Eye contact, smiles & wishes.
Thank you Sir, Have a nice day !!!

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SHOT- 16 Time 9Am
Scene : Check out at Reception
Guest : Approaches the reception.
Receptionist : Smiles, makes eye contact, Good morning Sir ? May I
help you ..
Mr.Khan : Yes I would like to check out
Receptionist : Certainly Sir, May I kindly have your room number …
Mr.Khan : It is 1104
Receptionist : Mr.Khan did you use the mini bar
Mr.Khan : No
Receptionist : Presents the bill in the black folder with a hotel pen
Mr.Khan : Signs the bills and closes the folder
Receptionist : I do hope your stay was comfortable. “May I kindly have
your feedback on our services”- offer the GCF in the
required folder with a hotel pen – Guest fills the form.
Receptionist : Thank you Mr.Khan - Have a pleasant day.
Guest turns and starts walking towards the Main Door
Lobby Manager comes around from his desk, makes eye contact,
Smiles and wishes…
LMGR – “ Good morning Mr.Khan- It was a pleasure having you at the Residency Towers
and we look forward to your return.
Contd..
Mr.Khan – Yes of course
At the entrance door, stops, smiles and……..
LMGR : Have a safe journey – Sir !
Guest walks out of the main door…..

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Doorman : Makes eye contact, smiles & wishes “ Good morning Sir
Guest walks towards the Skoda at the portico.
Bell Boy – Makes eye contact, smiles - Sir we have loaded 2 pcs of baggage
Guest : Thank you
Bell Boy - Bows, and says “ Have a safe journey Sir !
SHOT OVER

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Points to note : Section –A
 Portico to be clean, no bird droppings
 SKODA car to be in good condition.
 Uniforms for all staff to be in good condition.
 Good flower arrangement in the lobby
 Atleast 2 seating enclosures in the lobby to have 3 people
in conversation.
 Reception counter – clean of stationary, files etc.
 Room No 1203 – from the Main door to interiors – mint condition
 Room No.1203 - Gr. 3 Amenities
 Newspapers + 2 business magazines
 Travel Desk : Chairs to be shampooed
 1 Large suitcase + 1 Laptop required for the shoot ( left luggage
or L & F)
 2 Flower arrangements
 6 employees – required for the shoot