Daniel is a surveyor who needs hardware and software to efficiently manage his work away from the office. He uses time management software to organize his schedule and meetings. This allows him to see his availability and avoid double booking. He benefits from online banking as it saves him time by eliminating trips to the bank and allows him to bank anywhere at any time.

1. Oct/Nov 2010 Scenario 4Boyd And Alex

2. Scenario 4Daniel is a surveyor. His job includes the accurate measuring of the dimensions of buildings in order to calculate the area of land being used. He also needs to be able to access information about each property very quickly in addition to writing reports. As he is frequently away from his office, time management software is an important tool he must use to organise his day. While he is out of the office, he must remain in contact with his colleagues in order to receive or give instructions about particular jobs. Owing to work commitments Daniel has little time for visiting banks and so uses online banking.

3. Question 6aOther than time management software, describe, with examples of their use, the hardware and software that Daniel needs when he is away from the office.

4. Answers 6aFive from:A laptop/PDA to access information about properties/remotely using VPNA laptop/PDA to organise appointments/run time management softwareMobile Phone/Laptop/PDA (with internet connection) to access internet/access or sendemailsA laptop/PDA to store contact numbersDatabase to store information about each propertySpread sheet to calculate dimensionsWord processor to type up reportsA laptop/PDA to type up reportsEmail software to send/receive instructions

5. Answers 6a (cont)Email software to send in reportsMobile phone/laptop/PDA to send/receive instructions/keep in contact with theoffice/managerMobile phone/laptop/PDA with internet connection to send in reportsMobile phone/laptop/PDA to contact customersLaser measuring device to measure dimensions of rooms buildingsVideo conferencing software to communicate with colleagues in the officeWebcam, headset/speakers and microphone to participate in a video conferenceWeb browser to access emailsWeb browser to access details of a propertyRemote access service software to access office computer remotelyDongle to ensure security when using computer remotelyDigital camera to input photos of houses

6. Examiners ReportCandidates managed to make at least one or two points. The main issue with candidates’ answers was the lack of specific use of the hardware and software with a number of answers lacking the detail required. For example, many wrote about email software being needed to send emails but not for what purpose.

7. Question 6bDescribe how Daniel would use time management software to help him organise meeting times.

8. Answer 6bThree from:Calendar function keeps a record of appointments and meeting timesPublic calendar allows many workers in an office to have access to it over a networkCan see when he is free/ when others are freePublic calendar is separate to his own calendarAdvises of any meetings which are scheduled for the same time and date/avoidsclashesSetting the alarm for start of meeting

9. Examiners ReportCandidates were unable to score highly on this part of the question mainly for reasons given above. (lack of specific use of the hardware and software with a number of answers lacking the detail required)

10. Question 6cDescribe the benefits to Daniel of using online banking.

11. Answer 6cFour from:There is no need to spend money on transport going to and from the local branchSaves time going to the bank/queuingCan bank at any time of day or nightYou can bank anywhere in the world providing you have internet accessAsk for a loan over the Internet without being embarrassedInterest rates on savings accounts tend to be higherDoesn’t have to worry about whether the mail will get their bill payments to companieson time.There is less likelihood of robbery and no likelihood of violence

12. Examiners ReportThis part of the question was well answered with many candidates doing well with most candidates gaining at least one mark.