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Sample written plan for bed bug prevention and control;
http://www.sfdph.org/dph/EH/housing/BedBugs.asp)
1/7
Rule Section
Owner Implementation
1. General Responsibilities for Prevention
Owner 1.1
Organize training to ensure that all employees responsible for
property operation and maintenance or contracted professional
property managers understand and comply with the Director’s
Rules.
nd
Director’s Rules as noted on the following dates:
Owner 1.2
Ensure that employees receive a bed bug training consistent
with the minimum content standard established by the DPH
Bed Bug Building Employee Training Curriculum (reference:
http://www.sfdph.org/dph/EH/Housing/BedBugs.asp), which
includes, but not limited to, bed bug prevention techniques,
use and placement of monitoring devices such as interceptors,
inspection methods for identifying the presence of bed bugs,
housekeeping and building maintenance procedures,
complaint reporting and response protocols for the building,
referral mechanism for helping tenants who cannot prepare
their unit for treatment on their own, as well as all effective
bed bug treatment and control options.
following content:
Owner 1.4
Units leased on a short-term basis (i.e., daily, weekly or
less than 30 days) must:
bed bugs at least monthly.
employees trained to identify bed bugs.
-term leases is
the following (name locations, frequency, devices used):
http://www.sfdph.org/dph/EH/Housing/BedBugs.asp
Neal, Jonathan J.
Sample written plan for bed bug prevention and control;
http://www.sfdph.org/dph/EH/housing/BedBugs.asp)
2/7
Owner 1.6
ded all cracks and crevices
between adjacent dwelling units to prevent the harborage
and migration of bed bugs.
prevent bed bug harborage and migration between
adjacent units is the following:
Owner 1.7
Units furnished with mattresses or box springs must:
-in, durable bed bug-proof breathable
encasement covers designed for bed bug control that
enclose 100% of the provided mattresses and box springs.
e those encasements that have not proven durable
due to normal wear and tear.
-proof encasements as follows:
Owner 1.8 and 1.9
bug infestation to all tenants and lessees, including but not
limited to bed bug identification, prevention, and control,
for example, the DPH Tenant Bed Bug Control Guidelines
(reference: DPH-provided Trilingual Guidelines at
http://www.sfdph.org/dph/EH/Housing/BedBugs.asp)
rovide tenants with the DPH San Francisco Bed Bug
Complaint Report Form
(http://www.sfdph.org/dph/EH/Housing/BedBugs.asp), as
well as a written instruction for reporting a suspected bed
bug occurrence at the property.
and lessees with bed bug
prevention education and the DPH San Francisco Bed
Bug Complaint Report Form on this date:
1.10 San Francisco Bed Bug Complaint Response Log
http://www.sfdph.org/dph/EH/Housing/BedBugs.asp) to
track ongoing responses to the bed bug report (i.e.
verification inspection and inspection of adjacent units,
notice to tenants, unit preparation inspections, treatment
type, location and dates, follow-up inspections.
Francisco Bed Bug Complaint Response Logs are
kept by _______________________________________at
this location____________________________________
http://www.sfdph.org/dph/EH/Housing/BedBugs.asp
http://www.sfdph.org/dph/EH/Housing/BedBugs.asp
http://www.sfdph.org/dph/EH/Housing/BedBugs.asp
Sample written plan for bed bug prevention and control;
http://www.sfdph.org/dph/EH/housing/BedBugs.asp)
3/7
verify that required inspections and treatments have
occurred and to document the ongoing efforts to eradicate
the infestation.
2. Actions Subsequent to Tenant Report of Bed Bugs
Owner 2.1 and 2.2
Upon receiving tenant’s report of bed bugs:
working days upon
receiving a tenant’s complaint of bed bugs, a copy of the
documented complaint and the DPH Standard instructions
for Unit Preparation Prior to Treatment (trilingual
template at
http://www.sfdph.org/dph/EH/Housing/BedBugs.asp).
ongoing response to the tenant’s complaint using
the San Francisco Bed Bug Complaint Response Log.
who the tenant gives the complaint to, who responds, who
gives out standard instructions for unit preparation, etc.)
Owner 2.4, 2.5 and 2.6
two working days of receiving the tenant’s Bed
Bug Complaint Report, enter a contract with a PCO to
investigate the tenant’s complaint. The inspection must be
conducted by a PCO. Contracted investigation services
will be provided in a timely manner.
(i.e. above, below, next to and across from) to the initially
reported dwelling unit. Adjacent units found to have bed
bug infestation will be incorporated into all of the same
abatement actions as those required for the initial dwelling
unit, and may be tracked on the same Complaint Response
Log.
investigated
receive notice of the PCO findings relevant to their unit
is as follows, including my instruction to contracted PCO:
http://www.sfdph.org/dph/EH/Housing/BedBugs.asp
Sample written plan for bed bug prevention and control;
http://www.sfdph.org/dph/EH/housing/BedBugs.asp)
4/7
within one working day of receiving the PCO inspection
report. For findings in common areas, ensure that all
tenants receive notice of the PCO findings.
3. Preparation for Treatment Subsequent to
Confirmation of Infestation
Owner 3.1
days of complaint verification (treatment will occur after
unit preparation and upon PCO availability).
and their eggs in all units where the presence of bed bugs
was verified, including all common sitting areas, garbage
storage rooms, hallways and laundry rooms, within two
working days of receiving a report confirming a bed bug
infestation in a dwelling unit(s) or common area.
allowing adequate time for tenant unit preparation.
ices, baseboards,
window sills, bed frames, mattresses, box springs,
furniture and closets, or other identified harborage
locations.
treatment:
Owner 3.2
written notice to all
affected tenants indicating the tenant’s responsibility for
unit preparation prior to a specific treatment date, and the
PCO-provided unit preparation checklist. The Notice
includes the information that bed bug infested personal
belongings or furnishings designated for disposal will not
be removed prior to the unit treatment by the PCO, with
their unit for treatment includes the following:
Sample written plan for bed bug prevention and control;
http://www.sfdph.org/dph/EH/housing/BedBugs.asp)
5/7
the exception of bagged clothing to be laundered and
items that the PCO has ordered bagged and removed for
offsite treatment.
Owner 3.3
enants with:
- durable, sealable and clean plastic bags to be used
for separate bagging of pr- and post- laundered
clothing (laundered clothing placed in a new clean
plastic sealed bag will prevent re-infestation of the
items),
- (optional) water dissolvable laundry bags for
transporting infested items to the laundry room.
bags for as long as practical during the multiple treatment
period.
list of publicly-
supported and low-cost resources that can potentially
assist them with unit preparation and laundry services
accommodations (e.g. assistance with room preparation,
alternative pest treatments) to tenants with medically –
documented disabilities, to the extent required by
applicable City and County, State and Federal law.
regarding their responsibility to launder their clothing,
and list of resources for those who may need assistance:
Owner 3.4
units before treatment, to prevent transmitting bed bugs to
other areas within the premises, with the exception of
bagged clothing to be laundered and items that PCO has
ordered bagged and removed for offsite treatment.
from their unit prior to treatment as follows:
Sample written plan for bed bug prevention and control;
http://www.sfdph.org/dph/EH/housing/BedBugs.asp)
6/7
4. Coordination of Tenant and PCO Actions for
Treatment:
Owner 4.1
treatment of the specific date and time treatment will
occur, the treatment method that will be used, and the
length of time that the tenant must be absent form their
unit.
tenants:
Owner 4.3
remaining entry points in walls, ceilings and
floors after the PCO treatment is completed, to prevent
infestation reoccurrence.
PCO treatment (name building employees, materials
used):
5. Coordination of Post-Treatment Disposal of
Infested Materials:
Owner 5.2
disposal, such as heavily infested mattresses, furnishings
and tenant personal belongings, have first been treated by
the PCO according to the U.S. EPA pesticide label
instructions (i.e. the required number of treatments), then
double-bagged and labeled as bed bug infested prior to
disposal, to discourage these materials from being picked
up from the sidewalk or dumpster for reuse.
must not be recycled or resold.
be utilized for bagging of infested personal items
designated for disposal.
items designated by the PCO for disposal are properly
treated, double-bagged and labeled:
Sample written plan for bed bug prevention and control;
http://www.sfdph.org/dph/EH/housing/BedBugs.asp)
7/7
6. Verification and Communication of Abatement of
Bed Bug Infestation:
Owner 6.1 and 6.2
weeks to confirm effective treatment.
d employee or a PCO to place the
monitoring devices.
either a trained employee or PCO.
to record the periodic inspection of the monitoring
devices.
tenants for review upon request.
-week
monitoring protocol as follows:
Owner 6.3
the
completion of the four-week monitoring period that
abatement has been achieved, if monitoring shows no
more presence of bed bugs.
for treatment will be renewed as indicated in Section
Owner 3.1 of Director’s Rules, if monitoring reveals the
continued presence of bed bugs.
completion of the 4-week monitoring period:
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Scanned by CamScannerSample written plan for bed bug.docx

  • 1. Scanned by CamScanner Sample written plan for bed bug prevention and control; http://www.sfdph.org/dph/EH/housing/BedBugs.asp) 1/7 Rule Section Owner Implementation 1. General Responsibilities for Prevention Owner 1.1 Organize training to ensure that all employees responsible for property operation and maintenance or contracted professional property managers understand and comply with the Director’s Rules. nd Director’s Rules as noted on the following dates: Owner 1.2 Ensure that employees receive a bed bug training consistent
  • 2. with the minimum content standard established by the DPH Bed Bug Building Employee Training Curriculum (reference: http://www.sfdph.org/dph/EH/Housing/BedBugs.asp), which includes, but not limited to, bed bug prevention techniques, use and placement of monitoring devices such as interceptors, inspection methods for identifying the presence of bed bugs, housekeeping and building maintenance procedures, complaint reporting and response protocols for the building, referral mechanism for helping tenants who cannot prepare their unit for treatment on their own, as well as all effective bed bug treatment and control options. following content: Owner 1.4 Units leased on a short-term basis (i.e., daily, weekly or less than 30 days) must: bed bugs at least monthly. employees trained to identify bed bugs. -term leases is the following (name locations, frequency, devices used): http://www.sfdph.org/dph/EH/Housing/BedBugs.asp Neal, Jonathan J.
  • 3. Sample written plan for bed bug prevention and control; http://www.sfdph.org/dph/EH/housing/BedBugs.asp) 2/7 Owner 1.6 ded all cracks and crevices between adjacent dwelling units to prevent the harborage and migration of bed bugs. prevent bed bug harborage and migration between adjacent units is the following: Owner 1.7 Units furnished with mattresses or box springs must: -in, durable bed bug-proof breathable encasement covers designed for bed bug control that enclose 100% of the provided mattresses and box springs. e those encasements that have not proven durable due to normal wear and tear. -proof encasements as follows: Owner 1.8 and 1.9 bug infestation to all tenants and lessees, including but not limited to bed bug identification, prevention, and control,
  • 4. for example, the DPH Tenant Bed Bug Control Guidelines (reference: DPH-provided Trilingual Guidelines at http://www.sfdph.org/dph/EH/Housing/BedBugs.asp) rovide tenants with the DPH San Francisco Bed Bug Complaint Report Form (http://www.sfdph.org/dph/EH/Housing/BedBugs.asp), as well as a written instruction for reporting a suspected bed bug occurrence at the property. and lessees with bed bug prevention education and the DPH San Francisco Bed Bug Complaint Report Form on this date: 1.10 San Francisco Bed Bug Complaint Response Log http://www.sfdph.org/dph/EH/Housing/BedBugs.asp) to track ongoing responses to the bed bug report (i.e. verification inspection and inspection of adjacent units, notice to tenants, unit preparation inspections, treatment type, location and dates, follow-up inspections. Francisco Bed Bug Complaint Response Logs are kept by _______________________________________at this location____________________________________ http://www.sfdph.org/dph/EH/Housing/BedBugs.asp http://www.sfdph.org/dph/EH/Housing/BedBugs.asp http://www.sfdph.org/dph/EH/Housing/BedBugs.asp Sample written plan for bed bug prevention and control; http://www.sfdph.org/dph/EH/housing/BedBugs.asp)
  • 5. 3/7 verify that required inspections and treatments have occurred and to document the ongoing efforts to eradicate the infestation. 2. Actions Subsequent to Tenant Report of Bed Bugs Owner 2.1 and 2.2 Upon receiving tenant’s report of bed bugs: working days upon receiving a tenant’s complaint of bed bugs, a copy of the documented complaint and the DPH Standard instructions for Unit Preparation Prior to Treatment (trilingual template at http://www.sfdph.org/dph/EH/Housing/BedBugs.asp). ongoing response to the tenant’s complaint using the San Francisco Bed Bug Complaint Response Log. who the tenant gives the complaint to, who responds, who gives out standard instructions for unit preparation, etc.) Owner 2.4, 2.5 and 2.6 two working days of receiving the tenant’s Bed
  • 6. Bug Complaint Report, enter a contract with a PCO to investigate the tenant’s complaint. The inspection must be conducted by a PCO. Contracted investigation services will be provided in a timely manner. (i.e. above, below, next to and across from) to the initially reported dwelling unit. Adjacent units found to have bed bug infestation will be incorporated into all of the same abatement actions as those required for the initial dwelling unit, and may be tracked on the same Complaint Response Log. investigated receive notice of the PCO findings relevant to their unit is as follows, including my instruction to contracted PCO: http://www.sfdph.org/dph/EH/Housing/BedBugs.asp Sample written plan for bed bug prevention and control; http://www.sfdph.org/dph/EH/housing/BedBugs.asp) 4/7 within one working day of receiving the PCO inspection report. For findings in common areas, ensure that all tenants receive notice of the PCO findings. 3. Preparation for Treatment Subsequent to Confirmation of Infestation
  • 7. Owner 3.1 days of complaint verification (treatment will occur after unit preparation and upon PCO availability). and their eggs in all units where the presence of bed bugs was verified, including all common sitting areas, garbage storage rooms, hallways and laundry rooms, within two working days of receiving a report confirming a bed bug infestation in a dwelling unit(s) or common area. allowing adequate time for tenant unit preparation. ices, baseboards, window sills, bed frames, mattresses, box springs, furniture and closets, or other identified harborage locations. treatment: Owner 3.2 written notice to all affected tenants indicating the tenant’s responsibility for unit preparation prior to a specific treatment date, and the PCO-provided unit preparation checklist. The Notice includes the information that bed bug infested personal belongings or furnishings designated for disposal will not be removed prior to the unit treatment by the PCO, with
  • 8. their unit for treatment includes the following: Sample written plan for bed bug prevention and control; http://www.sfdph.org/dph/EH/housing/BedBugs.asp) 5/7 the exception of bagged clothing to be laundered and items that the PCO has ordered bagged and removed for offsite treatment. Owner 3.3 enants with: - durable, sealable and clean plastic bags to be used for separate bagging of pr- and post- laundered clothing (laundered clothing placed in a new clean plastic sealed bag will prevent re-infestation of the items), - (optional) water dissolvable laundry bags for transporting infested items to the laundry room. bags for as long as practical during the multiple treatment period. list of publicly- supported and low-cost resources that can potentially
  • 9. assist them with unit preparation and laundry services accommodations (e.g. assistance with room preparation, alternative pest treatments) to tenants with medically – documented disabilities, to the extent required by applicable City and County, State and Federal law. regarding their responsibility to launder their clothing, and list of resources for those who may need assistance: Owner 3.4 units before treatment, to prevent transmitting bed bugs to other areas within the premises, with the exception of bagged clothing to be laundered and items that PCO has ordered bagged and removed for offsite treatment. from their unit prior to treatment as follows: Sample written plan for bed bug prevention and control; http://www.sfdph.org/dph/EH/housing/BedBugs.asp) 6/7 4. Coordination of Tenant and PCO Actions for Treatment:
  • 10. Owner 4.1 treatment of the specific date and time treatment will occur, the treatment method that will be used, and the length of time that the tenant must be absent form their unit. tenants: Owner 4.3 remaining entry points in walls, ceilings and floors after the PCO treatment is completed, to prevent infestation reoccurrence. PCO treatment (name building employees, materials used): 5. Coordination of Post-Treatment Disposal of Infested Materials: Owner 5.2 disposal, such as heavily infested mattresses, furnishings and tenant personal belongings, have first been treated by
  • 11. the PCO according to the U.S. EPA pesticide label instructions (i.e. the required number of treatments), then double-bagged and labeled as bed bug infested prior to disposal, to discourage these materials from being picked up from the sidewalk or dumpster for reuse. must not be recycled or resold. be utilized for bagging of infested personal items designated for disposal. items designated by the PCO for disposal are properly treated, double-bagged and labeled: Sample written plan for bed bug prevention and control; http://www.sfdph.org/dph/EH/housing/BedBugs.asp) 7/7 6. Verification and Communication of Abatement of Bed Bug Infestation: Owner 6.1 and 6.2 weeks to confirm effective treatment. d employee or a PCO to place the
  • 12. monitoring devices. either a trained employee or PCO. to record the periodic inspection of the monitoring devices. tenants for review upon request. -week monitoring protocol as follows: Owner 6.3 the completion of the four-week monitoring period that abatement has been achieved, if monitoring shows no more presence of bed bugs. for treatment will be renewed as indicated in Section Owner 3.1 of Director’s Rules, if monitoring reveals the continued presence of bed bugs. completion of the 4-week monitoring period:
  • 13. Scanned by CamScanner Scanned by CamScanner Scanned by CamScanner Scanned by CamScanner Scanned by CamScanner Scanned by CamScanner Scanned by CamScanner