This letter provides a reference for Loc Nguyen from his former manager Mike Fronk. It summarizes that Loc worked at Toshiba for 12 years as a senior service engineer, where he demonstrated outstanding technical knowledge and a thorough, detail-oriented approach to problem solving and managing projects. The letter also states that Loc is committed to high quality work and can be trusted to fully cover any issues within the scope of his assignments. Fronk recommends Loc as a strong asset to a technical team and provides his contact information to answer any appropriate questions about Loc within the limits of a personal reference.