The document is a letter from R. Kannan Nandhakumar, Managing Director of Sathyam Houses, thanking Quadra Software Solutions for conducting a successful ERP software training and implementation from November 7th to December 4th, 2013. The trainer, Mr. Manash Kanti Ghosh, delivered the training in a professional and efficient manner despite a language gap, through in-depth product knowledge and understanding the trainees' level. His positive attitude and excellent interaction with trainees helped accomplish the task. His insights and guidance were extremely useful for the company to move forward with the new system.