Salesforce CRM for Smart Manufacturing

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Experience Cloud allows companies to integrate Salesforce with other systems, customize online experiences, and organize large data volumes while maintaining a mobile-friendly experience. It can be used to build customer service portals, self-service accounts, and partner management. Experience Cloud features include building sites and portals quickly, self-service capabilities for customers, and personalized customer touchpoints. Extending Commerce Cloud with Experience Cloud enables businesses to provide new purchasing options to customers through an integrated digital experience.

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Sales teams embracing AI are seeing an expansion in leads and arrangements of over half, cost decreases of 40%–60%, and call time decreases of 60%–70%, as per the Harvard Business Review. Artificial Intelligence (AI) demonstrates the possibility to lessen the most tedious, manual errands that keep the sales team from investing more energy with clients. Salesforce utilizes CRM and Configure, Price and Quote (CPQ) to proceed to create and tweak their digital-assistants, which are explicitly intended to enable the sales team to get the most incentive from AI.

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