Saddam Patel is seeking a job in the IT industry to apply his computer science and software testing skills. He has a Bachelor's degree in computer science and certifications in SAP security, Quality Center, Selenium, and software testing. His technical skills include SAP authorization, QTP, manual testing, SQL, and programming fundamentals in Java, C++ and C. He currently works as a desktop support engineer handling hardware, software, and networking issues for Aircel Limited.

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SADDAM M. PATEL Bachelor of Engineering- Computer Science
Email: patel.saddam301@gmail.com
Address: Crystal Park, Pune 411017.
Mobile: +91 7798428303
Career Objective
To seek a working opportunity in IT Industry to apply my knowledge with dedication & hard
work being loyal to the organization. Looking for quality and productive environment where
my knowledge can be shared and enriched.
TECHNICAL SKILL-SET
 SAP ERP Security & Authorization trained and hands on experience.
 QTP (Quick Test Professional)
 Manual Testing
 QC (Quality Center)
 Selenium IDE/WebDriver
 Rational Functional Tester (RFT)
 Rational Quality Manager (RQM)
 SQL Queries
 Fundamentals in C/C++/JAVA accompanied with basic Data Structures.
EDUCATIONAL QUALIFICATION
Exam Passed Board/University Month & Year Of
passing
% Of Marks
B.E. Computer
Science
Maharashtra Board May, 2014 65.40
H.S.C. Maharashtra Board March, 2010 61.17
S.S.C. Maharashtra Board March, 2008 81.07
TECHNICAL WORKSHOP
 SAP ERP Security & Authorization training
 Diploma in Software Testing from MindScript with Grade A+.
 Microsoft Technology Associate (MTA) Certification in Software Development Fundamentals.
(Fundamentals of .NET Framework & C#)
 C Workshop offered by Spoken Tutorial Project, IIT Bombay.
 PHP & MYSQL Workshop offered by Spoken Tutorial Project, IIT Bombay.
 AMCAT Certification by Aspiring Minds.

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SAP SKILLS
 SAP Basics and general
o SAP products (like ECC, BW,APO, SolMan, GRC etc)
o SAP three system Landscape architecture (DEV,QA,PROD)
o SAP Transport mechanism
o SAP Kernel architecture (dispatcher & work process)
o Basics of SAP Basis administration
o Creation of SAP Gui Scripts
 SAP User administration
o Create, change ,Lock/unlock etc (SU01)
o Mass user administration (SU10)
o User group maintenance (SUGR)
o Analyzing users Tables (USR*)
o User buffer administration
o User Information system (SUIM)
o SAP License maintenance
 SAP Role Administration
o Create, change, delete all role types (Single, Master ,Derived ,Composite)
o Follow SAP best practice method for role administration
o Maintain objects in SU24
o Role transport
o Analyzing Critical authorizations (t-code, object, program)
o Analyzing role Tables (AGR*)
o Maintaining authorization group to protect tables (S_TABU_DIS)
 SAP Authorization trace
o User based trace (ST01)
o Application server based trace (STAUTHTRACE)
o Analyzing authorization issues (SU53,SU56)
o Security Audit System(SM19,SM20)
Company Designation Client Period
Magna InfoTech Desktop Support
Engineer L1
Aircel Limited 23 Nov to Till Date
 Handling Service calls with the help of HP Service Manager Tool.
 Handling hardware and software related issues.
 Troubleshooting Level 1 problem in Networking.
 Installing and troubleshooting new software or applications like CRM, CITRIX, and FileZilla, SAP
application etc.
 Configuring printer, scanner and network printer.
 Data backups of File server. (NTBACKUP).
 Handling Wi-Fi related issue.
 Mails Configuration on Mobile Devices.
 Maintaining system security by updating of antivirus on weekly basis.
WORK EXPERIENCE

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PERSONAL DETAILS
Name : Saddam M Patel
Nationality : Indian
Gender : Male
Date of Birth : May 20, 1992.
Languages Known : English, Hindi, Marathi.
Marital Status : Single
Extra-curricular : State Level Volley ball player
Activities
PASSPORT DETAILS
Name as on passport Relationship Passport
Number
Date of
Issue
Expiry Date Place of Issue
Saddam M Patel Myself M5393876 09-01-2015 08-01-2025 Pune
Date:
Place: Saddam Patel