This document provides an annual report from RR Donnelley for 2004. It discusses how RR Donnelley works together with customers, suppliers, and employees to meet print and print-related needs around the world. It highlights the acquisition of Moore Wallace to expand capabilities and growth in publishing/retail and financial printing segments. Employees are recognized for their efforts in integrating operations and focusing on customers, quality, and cost management.
Mike Reynolds, IT Director at Top Heavy, knew exactly what he was looking for in a
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He needed to streamline the JCPenney TMS process, improve order and
UCC128 label processing, and improve customer service levels.
He chose Dicentral over GSX and EDIsoft.
Helping IT leaders realize lasting improvements and performance, our Business Partner Channel Advisement and Education Services are relevant to Business Model Transformation, Financial Management and Services Sales
Microsoft Power Point Ignition Value Proposition NewEllyn Winters
Ignition, a full service marketing consultancy specializing in the technology sector, shares its philosophy, approach to market, and client success stories
Mike Reynolds, IT Director at Top Heavy, knew exactly what he was looking for in a
solution.
He needed to streamline the JCPenney TMS process, improve order and
UCC128 label processing, and improve customer service levels.
He chose Dicentral over GSX and EDIsoft.
Helping IT leaders realize lasting improvements and performance, our Business Partner Channel Advisement and Education Services are relevant to Business Model Transformation, Financial Management and Services Sales
Microsoft Power Point Ignition Value Proposition NewEllyn Winters
Ignition, a full service marketing consultancy specializing in the technology sector, shares its philosophy, approach to market, and client success stories
La collaboration est absolument essentielle pour optimiser la productivité et la
performance financière dans le contexte des marchés ultra-concurrentiels
d'aujourd'hui. Communiquer plus facilement avec ses clients, ses fournisseurs et
ses employés permet aux entreprises de tirer parti des capacités jusque-là
inexploitées pour relever les défis actuels et repérer de nouvelles opportunités. Les
réseaux d'entreprises ont ouvert la porte à cette nouvelle façon de collaborer et
peut-être l'élément qui différencie la concurrence moderne de la concurrence du
passé. Apprenez comment Ariba, principal réseau mondial de commerce
interentreprises, aide les entreprises à mieux acheter, à vendre plus rapidement et
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mieux gérer leurs paiements et leurs créances de manière plus stratégique.
Alex Saric, EMEA Marketing Director – Ariba
2013 Ariba Commerce Summit Paris
The secret way to sell pi coins effortlessly.DOT TECH
Well as we all know pi isn't launched yet. But you can still sell your pi coins effortlessly because some whales in China are interested in holding massive pi coins. And they are willing to pay good money for it. If you are interested in selling I will leave a contact for you. Just telegram this number below. I sold about 3000 pi coins to him and he paid me immediately.
Telegram: @Pi_vendor_247
Financial Assets: Debit vs Equity Securities.pptxWrito-Finance
financial assets represent claim for future benefit or cash. Financial assets are formed by establishing contracts between participants. These financial assets are used for collection of huge amounts of money for business purposes.
Two major Types: Debt Securities and Equity Securities.
Debt Securities are Also known as fixed-income securities or instruments. The type of assets is formed by establishing contracts between investor and issuer of the asset.
• The first type of Debit securities is BONDS. Bonds are issued by corporations and government (both local and national government).
• The second important type of Debit security is NOTES. Apart from similarities associated with notes and bonds, notes have shorter term maturity.
• The 3rd important type of Debit security is TRESURY BILLS. These securities have short-term ranging from three months, six months, and one year. Issuer of such securities are governments.
• Above discussed debit securities are mostly issued by governments and corporations. CERTIFICATE OF DEPOSITS CDs are issued by Banks and Financial Institutions. Risk factor associated with CDs gets reduced when issued by reputable institutions or Banks.
Following are the risk attached with debt securities: Credit risk, interest rate risk and currency risk
There are no fixed maturity dates in such securities, and asset’s value is determined by company’s performance. There are two major types of equity securities: common stock and preferred stock.
Common Stock: These are simple equity securities and bear no complexities which the preferred stock bears. Holders of such securities or instrument have the voting rights when it comes to select the company’s board of director or the business decisions to be made.
Preferred Stock: Preferred stocks are sometime referred to as hybrid securities, because it contains elements of both debit security and equity security. Preferred stock confers ownership rights to security holder that is why it is equity instrument
<a href="https://www.writofinance.com/equity-securities-features-types-risk/" >Equity securities </a> as a whole is used for capital funding for companies. Companies have multiple expenses to cover. Potential growth of company is required in competitive market. So, these securities are used for capital generation, and then uses it for company’s growth.
Concluding remarks
Both are employed in business. Businesses are often established through debit securities, then what is the need for equity securities. Companies have to cover multiple expenses and expansion of business. They can also use equity instruments for repayment of debits. So, there are multiple uses for securities. As an investor, you need tools for analysis. Investment decisions are made by carefully analyzing the market. For better analysis of the stock market, investors often employ financial analysis of companies.
how to sell pi coins at high rate quickly.DOT TECH
Where can I sell my pi coins at a high rate.
Pi is not launched yet on any exchange. But one can easily sell his or her pi coins to investors who want to hold pi till mainnet launch.
This means crypto whales want to hold pi. And you can get a good rate for selling pi to them. I will leave the telegram contact of my personal pi vendor below.
A vendor is someone who buys from a miner and resell it to a holder or crypto whale.
Here is the telegram contact of my vendor:
@Pi_vendor_247
The Evolution of Non-Banking Financial Companies (NBFCs) in India: Challenges...beulahfernandes8
Role in Financial System
NBFCs are critical in bridging the financial inclusion gap.
They provide specialized financial services that cater to segments often neglected by traditional banks.
Economic Impact
NBFCs contribute significantly to India's GDP.
They support sectors like micro, small, and medium enterprises (MSMEs), housing finance, and personal loans.
What price will pi network be listed on exchangesDOT TECH
The rate at which pi will be listed is practically unknown. But due to speculations surrounding it the predicted rate is tends to be from 30$ — 50$.
So if you are interested in selling your pi network coins at a high rate tho. Or you can't wait till the mainnet launch in 2026. You can easily trade your pi coins with a merchant.
A merchant is someone who buys pi coins from miners and resell them to Investors looking forward to hold massive quantities till mainnet launch.
I will leave the telegram contact of my personal pi vendor to trade with.
@Pi_vendor_247
where can I find a legit pi merchant onlineDOT TECH
Yes. This is very easy what you need is a recommendation from someone who has successfully traded pi coins before with a merchant.
Who is a pi merchant?
A pi merchant is someone who buys pi network coins and resell them to Investors looking forward to hold thousands of pi coins before the open mainnet.
I will leave the telegram contact of my personal pi merchant to trade with
@Pi_vendor_247
Empowering the Unbanked: The Vital Role of NBFCs in Promoting Financial Inclu...Vighnesh Shashtri
In India, financial inclusion remains a critical challenge, with a significant portion of the population still unbanked. Non-Banking Financial Companies (NBFCs) have emerged as key players in bridging this gap by providing financial services to those often overlooked by traditional banking institutions. This article delves into how NBFCs are fostering financial inclusion and empowering the unbanked.
Currently pi network is not tradable on binance or any other exchange because we are still in the enclosed mainnet.
Right now the only way to sell pi coins is by trading with a verified merchant.
What is a pi merchant?
A pi merchant is someone verified by pi network team and allowed to barter pi coins for goods and services.
Since pi network is not doing any pre-sale The only way exchanges like binance/huobi or crypto whales can get pi is by buying from miners. And a merchant stands in between the exchanges and the miners.
I will leave the telegram contact of my personal pi merchant. I and my friends has traded more than 6000pi coins successfully
Tele-gram
@Pi_vendor_247
how can I sell pi coins after successfully completing KYCDOT TECH
Pi coins is not launched yet in any exchange 💱 this means it's not swappable, the current pi displaying on coin market cap is the iou version of pi. And you can learn all about that on my previous post.
RIGHT NOW THE ONLY WAY you can sell pi coins is through verified pi merchants. A pi merchant is someone who buys pi coins and resell them to exchanges and crypto whales. Looking forward to hold massive quantities of pi coins before the mainnet launch.
This is because pi network is not doing any pre-sale or ico offerings, the only way to get my coins is from buying from miners. So a merchant facilitates the transactions between the miners and these exchanges holding pi.
I and my friends has sold more than 6000 pi coins successfully with this method. I will be happy to share the contact of my personal pi merchant. The one i trade with, if you have your own merchant you can trade with them. For those who are new.
Message: @Pi_vendor_247 on telegram.
I wouldn't advise you selling all percentage of the pi coins. Leave at least a before so its a win win during open mainnet. Have a nice day pioneers ♥️
#kyc #mainnet #picoins #pi #sellpi #piwallet
#pinetwork
BYD SWOT Analysis and In-Depth Insights 2024.pptxmikemetalprod
Indepth analysis of the BYD 2024
BYD (Build Your Dreams) is a Chinese automaker and battery manufacturer that has snowballed over the past two decades to become a significant player in electric vehicles and global clean energy technology.
This SWOT analysis examines BYD's strengths, weaknesses, opportunities, and threats as it competes in the fast-changing automotive and energy storage industries.
Founded in 1995 and headquartered in Shenzhen, BYD started as a battery company before expanding into automobiles in the early 2000s.
Initially manufacturing gasoline-powered vehicles, BYD focused on plug-in hybrid and fully electric vehicles, leveraging its expertise in battery technology.
Today, BYD is the world’s largest electric vehicle manufacturer, delivering over 1.2 million electric cars globally. The company also produces electric buses, trucks, forklifts, and rail transit.
On the energy side, BYD is a major supplier of rechargeable batteries for cell phones, laptops, electric vehicles, and energy storage systems.
2. WORKING TOGETHER
Founded more than 140 years ago, RR Donnelley
is the world’s premier full-service print provider,
serving customers in publishing, healthcare,
advertising, retail, telecommunications, technology,
financial services, and many other industries by
providing solutions in commercial printing, direct
mail, financial printing, print fulfillment, business
communication outsourcing, forms and labels,
logistics, online services, digital photography, color
services, and content and database management.
By working together – with our customers, with
our suppliers, and with each other – the people of
RR Donnelley are able to meet the print and print-
related needs of virtually any organization of any
size anywhere in the world.
Contents
To Our Shareholders 2
Chairman’s Message 3
About the cover: RR Donnelley employees
Prepare 5
around the world – including (l to r) Patsy
Produce 6
Walker, Dan Ziemke and Alex Vazquez – work
Deliver 7
together to meet customer needs, build
Board of Directors 8
shareholder value, and make RR Donnelley a
Additional Information Inside Back Cover
valued member of our communities.
3. Produce
RR Donnelley’s value-
added, end-to-end Long- & Short-Run
PREPARE solutions help Commercial Printing
customers achieve Financial Printing
PRODUCE their goals throughout Digital Printing
the supply chain. Direct Mail Printing,
DELIVER Imaging & Fulfillment
HTML Conversion
Label Printing
Prepare Forms Production
Color Services & SEC EDGAR Filings
Prepress Signage
Composition TOPS® Branded
Content Conversion Office Products
for the Web
Deliver
Creative Services
Digital Asset Compliance
Management Management
Digital Workflow Expedited Services
Solutions Fulfillment
Direct Marketing International Mail
C U S TO M E R
Campaigns Inventory Management
Facilities Management Outsourcing
Packaging Design Print Distribution
Photography Print Systems
Soft-Proofing & Integration
Collaboration Third Party Logistics
Translation Services Management
Tracking and
Measurement
USPS Drop Shipping
RR Donnelley net
REVENUES sales totaled
$7.2 billion in 2004.
Segment results are
shown below.
Integrated Print
Communications &
Global Solutions
40.2 %
Publishing & Retail
Services
39.3 %
Forms & Labels
20.5 %
1
4. D E A R F E L LO W S H A R E H O L D E R S
In 2004 RR Donnelley redefined the printing industry. Latin American, and logistics operations and
With the acquisition of Moore Wallace, RR made them profitable.
Donnelley positioned itself uniquely to address When we brought RR Donnelley and Moore
customers’ needs for printed products and print- Wallace together, we stated several priorities –
related services. I am pleased that our operating to integrate quickly, reduce costs, cross-sell, and
results and marketplace victories reflect our operate with integrity. We have moved aggressively
employees’ exceptional efforts to implement to deliver on each front – identifying best practices
our strategy. and making them our standard, building financial
In fiscal 2004, net sales increased 71% over discipline into every aspect of our business, listen-
the prior year due to the acquisition of Moore ing carefully to our customers in order to craft
Wallace and strong performances in our publishing integrated solutions for them, and treating each of
and retail services segment and financial print, our customers, shareholders, suppliers, commu-
book, and international businesses. Excluding nities, and employees fairly, ethically, and honestly.
restructuring, impairment, and integration charges,
Working Together To Deliver For Customers
operating margins and earnings per share from
continuing operations improved handsomely year- Even as our employees have worked swiftly to
over-year. We generated cash flow from continuing integrate internal operations, they continued to
operations of nearly $760 million, which enabled us focus on working more closely with our customers.
to fund capital expenditures, dividends, share repur- For example, every day many of RR Donnelley’s
chases, and other initiatives. Our strong balance talented employees report to work, not in our
sheet and enhanced liquidity position help assure own facilities, but on-site at our customers’ loca-
that your company is in excellent financial condition. tions. There they manage customers’ digital asset
In less than a year, we realized important syner- libraries, provide print-management consultation,
gies; combined operations to enhance efficiency, and shepherd critical projects to completion.
scale, and customer service; sold or discontinued Our Premedia Technologies group manages more
businesses that did not fit with our long-term plans; than 2 million digital assets for our customers.
and, in the process, took unprofitable direct mail,
CEO Mark A. Angelson with
representative team members
from across the company,
including (front row, left to
right) Patsy Walker, commercial
printing; Beth Boyd, premedia;
Mr. Angelson; Maria Esparza,
communications services;
Chris Harcar, directories; Terry
Iadarola, direct mail; (middle row)
Dan Ziemke, commercial printing;
Marty Abernathy, catalog and
retail inserts; Alex Vazquez,
corporate sales; Bobby Chang,
Asia; (back row) Manny Marquez,
magazine; Judy Eierman, capital
markets; Jeff Dillner, logistics;
Allen Haayer, forms and labels;
Mike O’Mary, corporate; and
Tim Nall, book.
2
5. A Message from the Chairman
Dear Fellow Shareholders, the highest standards of conduct consistent
with clearly defined expectations as to behavior
On behalf of your Board of Directors, I am
and practices.
pleased to report that RR Donnelley continues
The members of your Board of Directors
its long tradition of excellence. As we complete
are actively engaged in pursuing their oversight,
2004 and move into 2005, we do so with a clear
audit, counsel, and advisory roles, all consistent
focus on our three all-important constituencies –
with the interest of you – our shareholders.
shareholders, customers, and employees.
We join with RR Donnelley’s management in
RR Donnelley directors, officers, and
assuring that RR Donnelley continues to build
employees follow clearly defined Principles of
on its unmatched reputation.
Ethical Business Conduct to ensure that your
company’s business is conducted with integrity Sincerely yours,
and transparency in compliance with both the
letter and spirit of the law. Everyone associated
with RR Donnelley, from your Board of Directors, Stephen M. Wolf
our officers, and our employees, is held to Chairman of the Board of Directors
March 30, 2005
Each day our customers access a broad array cycle time goals, build their brands, improve their
of RR Donnelley’s Internet-based toolsets to track processes, and comply with complex regulations.
their projects through our production cycles, to Throughout 2004, customers responded
order more printed materials, to launch direct favorably to our consultative approach, selecting
response mailings, and more. Our market-leading, RR Donnelley to produce their marquee projects,
web-enabled tools are woven deeply into our extend long-term contractual relationships, and
customers’ own processes. For example, at the rate initiate new contracts for a broad mix of products
of more than a million times a year, our customers and services. Our marketplace momentum provides
log-in to proprietary RR Donnelley websites to a clear indication that RR Donnelley’s unique
release orders from our warehouses, initiate print- ability to prepare, produce, and deliver complex
on-demand projects, track their orders through print-related products and services – virtually
the production-to-delivery cycle, and even create anywhere in the world – resonates with our diverse
custom materials that speak with a one-to-one voice. blue-chip customer base.
As customers enact their own just-in-time
Working Together To Deliver For Each Other
strategies, enabled increasingly by radio-frequency
labels that we provide, they turn to RR Donnelley Over the past year we asked much of our employ-
for logistics solutions that bring print into their ees. In every way, they gave their best to help
facilities as needed – to restock shelves, keep produc- RR Donnelley reach demanding goals. Ours is an
tion lines running, or meet crucial mailing dates. extremely talented workforce, which daily demon-
The RR Donnelley model is not just built around strates craftsmanship, creativity, dedication, and
waiting for customers to ask us to bid on a project’s professionalism.
predetermined specifications. Ours is a proactive Their remarkable work delivers exceptional
approach, in which our well-trained sales profes- quality to our customers. In 2004, RR Donnelley
sionals and customer service specialists offer ideas received industry recognition for excellence in
about ways to enhance a project’s design, workflow, printing, including more Gold Ink Awards than any
logistics, material components, and more. other printer. These awards were won for work
We work together with our customers to do from across our platform: for hard cover fiction
more than deliver award-winning printed products. and nonfiction books and textbooks, magazines
Customers draw on RR Donnelley’s expertise and and catalogs, brochures, direct mail materials,
unmatched global production platform to increase media kits, posters, newsletters, packaging, and
their revenues, reduce their costs, achieve their point-of-purchase displays.
3
6. RR Donnelley was also recognized for its focus • Capitalize on our momentum to continue expanding
on environmental stewardship and workplace safety. relationships and to win new customer relationships.
We were named Environmental Company of the The depth and breadth of our product and service
Year in the United Kingdom by PrintWeek magazine, portfolio as well as our global reach enable RR
and two of our U.S. magazine and catalog facilities Donnelley to increase sales to our existing customers
received important Forest Stewardship Council by introducing new categories into accounts with
Chain-of-Custody certification, which is essential which we already have strong relationships.
to the many customers who want to assure that • Make targeted acquisitions to expand our product,
raw materials for their publications are drawn from service, and geographic reach. Your management
sustainable forest resources. In addition, our Reno, team draws on a proven history of helping acquired
Nevada, plant became the first gravure-printing organizations integrate quickly, significantly reduce
facility in the United States to receive Voluntary costs, streamline processes, and enhance
Protection Program Star certification from the profitability.
Occupational Safety and Health Administration,
• Continue to manage and invest our shareholders’
followed shortly by our Lynchburg, Virginia facility,
capital with a goal of maximizing returns over
which is the largest gravure plant to earn this
the long term through a combination of share repur-
important certification. These two facilities joined
chases, dividends, acquisitions, and capital invest-
our operations in Senatobia, Mississippi and
ments. Our platform is the broadest in the industry
Roanoke, Virginia in achieving Star status.
and each of our business units faces unique oppor-
Our employees’ efforts were further recognized by
tunities and challenges. We will increase productivity
respondents from a variety of leading organizations
and throughput by implementing new workflow
who in FORTUNE Magazine named RR Donnelley as
systems, employing new technologies, and installing
one of America’s Most Admired Companies. RR
selected production units. This will, for example,
Donnelley finished first in the printing industry, and
enable RR Donnelley to capture share in expanding
swept each category the survey measured.
markets such as those for magazines, catalogs
During 2004 we also redesigned our compensa-
and retail inserts.
tion systems better to align our employees’ goals
with our shareholders’ interests. The RR Donnelley In creating the new RR Donnelley we will continue
team competes with a special will-to-win, and is to draw the best lessons from our 140-year heritage
rewarded for achieving challenging, measurable goals. and blend them with a reinvigorated approach to the
Our employees work actively to improve service, opportunities afforded by our fast-changing markets.
reduce waste, contain costs, and delight customers. We extend thanks to our shareholders for their
confidence, to our customers for selecting us to help
Working Together For Long-Term Performance them achieve their print-related goals, and to our
employees for the enthusiasm with which they have
The strategy we began implementing in 2004 to
embraced and implemented our strategy.
build the new RR Donnelley continues. Our leader-
ship, drawn from the very best of our combined
Very truly yours,
entities and complemented by exceptional outside
talent, is working as a seamless team which is
focused on increasing value. In 2005 we intend to:
• Focus on the tight financial discipline that holds Mark A. Angelson
each employee, facility, operation, and business Chief Executive Officer
March 30, 2005
unit accountable for achieving their results. Our goal
is to foster a high performance culture in which
employees routinely find challenge and reward and
customers regard as standard exceptional quality
and remarkable cycle times.
4
7. “QUALITY PRINTING BEGINS LONG BEFORE
A PROJECT GOES ON PRESS, SO OUR
PROGRAMMING, PREFLIGHT, AND PREPRESS
PROFESSIONALS WORK WITH OUR CUSTOMERS
TO ENSURE THAT WHAT WE SEND TO
THE PRESSROOM ACCURATELY MATCHES
THEIR EXPECTATIONS.”
PATSY WALKER, PREPRESS MANAGER,
HILLSIDE PRINTING, AN RR DONNELLEY COMPANY
“WITH RR DONNELLEY’S MEDIACOMPASSTM SUITE OF ONLINE
COLLABORATIVE WORKFLOW AND DIGITAL ASSET MANAGE-
MENT TOOLS, WE’RE ABLE TO HELP CUSTOMERS GAIN
GREATER CONTROL OVER THEIR MARKETING, ADVERTISING
AND PUBLISHING EFFORTS.”
BETH BOYD, CUSTOMER SERVICE REPRESENTATIVE/QUALITY
ANALYST, RR DONNELLEY PREMEDIA TECHNOLOGIES
“WHEN WE HAVE LONGER-TERM CONTRACT RELATIONSHIPS WITH
CUSTOMERS, WE MEET WITH THEM QUARTERLY TO REVIEW OUR
PERFORMANCE AGAINST THEIR OBJECTIVES FOR COST REDUCTIONS,
PREPARE
QUALITY, AND SERVICE. OUR GOAL IS ALWAYS TO WORK WITH OUR
CUSTOMERS TO DELIVER THE VALUE WE PROMISE.”
ALEX VAZQUEZ, VICE PRESIDENT – CORPORATE SALES
Customers increasingly require that their
production processes position them to
prepare content simultaneously for both print
and web-based venues. By linking a fully
digital workflow – from digital photography to
digital asset management to color profiling
to on-line approval of content – RR Donnelley
is helping our customers collaborate globally,
manage their digital assets efficiently, print
in multiple locations simultaneously, integrate
with web-based efforts, and maintain their
brands' consistency to help them win in
the marketplace.
5
8. “WE UNDERSTAND THAT WE’RE HELPING OUR
MAGAZINE CUSTOMERS ATTRACT READERS. SO
OUR FOCUS IS ON GETTING THE JOB DONE RIGHT...
RIGHT FOR YOU, YOUR BUDGET, YOUR TIMELINE,
AND YOUR AUDIENCE.”
MANNY MARQUEZ, TACTICAL PLANNER,
MENDOTA, IL
“WE LEVERAGE OUR GEO-
GRAPHIC PRESENCE AROUND
THE WORLD TO HELP OUR
GLOBAL CUSTOMERS USE THE
MOST COST-EFFECTIVE
PLATFORM TO MEET THEIR
CYCLE TIME AND DELIVERY
REQUIREMENTS.”
BOBBY CHANG,
SALES DEVELOPMENT LEADER/
CHIEF REPRESENTATIVE,
RR DONNELLEY ASIA
“OUR SKILLED CRAFTSPEOPLE WORK HARD TO
UNDERSTAND EACH CUSTOMER’S CREATIVE VISION,
AND TO BRING IT TO LIFE ON PAPER. OUR CATALOG
AND RETAIL INSERT CUSTOMERS TRUST US TO
PRODUCE DELIVER QUALITY THAT WILL DRAW READERS TO
THEIR OFFERS.”
MARTY ABERNATHY, PRESS TECHNICIAN,
WARSAW, IN
It’s almost impossible to spend a day
without encountering material printed by
RR Donnelley. Browse a magazine rack. We
print a majority of the top magazine titles.
Pick up your mail. We print, personalize,
and mail more than 2 billion pieces of direct
mail annually and produce 10 of the top
15 consumer catalogs. Go shopping. You
might be armed with a coupon you clipped
from an insert we produced for your news-
paper, enticed by vivid signage we printed,
or helped by an associate who was trained
with materials we manufactured. From tele-
phone directories, to books, to the forms
and labels that enable commerce, to the
financial printing used in capital markets,
RR Donnelley produces materials across
the world’s most powerful platform. And we
will continue to enhance our ability to satisfy
customers’ needs for exceptional quality,
superb cycle time, and cost-effectiveness.
6
9. RR Donnelley delivers in a variety of ways.
We help our customers maximize postal
discounts and minimize distribution costs on
the 20 billion pieces of mail we deliver for
them into the U.S. postal system – an amount
that accounts for 40% of all standard mail in
the United States. We work to create first-to-
market advantages for our customers, with
innovative logistics solutions that put our
customers’ printed materials to work faster,
to help them increase mind- and market-
share. We also deliver results through higher
response rates in direct mail campaigns,
more cost-effective outsourced business
communications programs, and more effi-
cient e-commerce solutions – including our
powerful @winXS print management system,
which lets individual users access and
order pre-printed, digitally produced, and
customized documents for quick-response
distribution.
“WE HELP OUR CUSTOMERS DEVELOP TEST,
,
AND ROLL-OUT AWARD-WINNING DIRECT
MAIL PROGRAMS THAT MEASURABLY IMPROVE
THEIR RETURN ON INVESTMENT.”
TERRY IADAROLA, SENIOR ACCOUNT DIRECTOR,
MOORE WALLACE RESPONSE MARKETING SERVICES,
AN RR DONNELLEY COMPANY
“OUR ABILITY TO DELIVER PRINTED MATERIALS
MORE PREDICTABLY AND COST-EFFECTIVELY IS ONE
OF THE MOST IMPORTANT WAYS WE PROVIDE
VALUE TO OUR CUSTOMERS.”
JEFF DILLNER, NATIONAL PLANNING SUPERVISOR,
RR DONNELLEY LOGISTICS
“WHEN ONE OF OUR CUSTOMER’S TITLES WAS
NOMINATED FOR A NATIONAL BOOK AWARD IN 2004,
THE NOMINATION EVEN NOTED THE AMAZINGLY SHORT
TIME IN WHICH WE PRINTED AND DELIVERED THE
DELIVER
BOOK. EVERYONE AT RR DONNELLEY IS PROUD TO
CONTRIBUTE TO OUR CUSTOMERS’ SUCCESS.”
TIM NALL, CUSTOMER SERVICE REPRESENTATIVE,
WILLARD OH
7
10. C U R R E N T M E M B E R S O F T H E B OA R D O F D I R E C TO R S
Mark A. Angelson Thomas S. Johnson (4) Bide L. Thomas (1)
54, Chief Executive Officer, RR 64, Retired Chairman and CEO, 69, Retired President, Commonwealth
Donnelley, Chicago. Director GreenPoint Financial Corp. and North Edison Company, Chicago. Director
since 2001. Background: Print Fork Bancorporation, Inc., New York. since 1987. Background: Production
manufacturing, mergers and Director since 1990. Background: and sale of electric energy.
acquisitions, law. Banking and financial services.
Norman H. Wesley (3,4)
Directorships: Alleghany Corporation;
Gregory Q. Brown (1) 55, Chairman and CEO, Fortune
North Fork Bancorporation, Inc.;
44, Executive Vice President, Brands, Inc., Lincolnshire, Illinois.
The Phoenix Companies, Inc.;
Motorola, Inc., Schaumburg, Illinois. Director since 2001. Background:
Federal Home Loan Mortgage Corp.
Director since 2001. Background: Consumer products. Directorships:
(Freddie Mac).
Information technology and Fortune Brands, Inc.; Pactiv
Joan D. Manley (1)
telecommunications. Corporation.
72, Retired Group Vice President,
Robert F. Cummings, Jr. (2,4) Stephen M. Wolf
Time Incorporated, New York.
55, Retired from the Goldman Sachs 63, Chairman of the Board of
Director since 2002. Background:
Group, Inc., New York, and Managing Directors, RR Donnelley, Chicago;
Publishing. Directorships: Sara Lee
Director, GSC Partners, Florham Managing Partner, Alpilles, LLC,
Corporation; Dreyfus Founders Funds.
Park, New Jersey. Director since The Plains, Virginia. Director since
John C. Pope (1)
2003. Background: Financial advisory 1995. Background: Airline industry.
services. Directorships: ATSI 56, Chairman, PFI Group, LLC, Directorship: Altria Group, Inc.
Holdings, Inc.; Precision Partners, Lake Forest, Illinois, and Waste
Inc.; Viasystems Corporation. Management, Inc., Houston, Texas.
1 Audit, 2 Corporate Responsibility
Director since 1996. Background:
James R. Donnelley (3) & Governance, 3 Finance, 4 Human
Airline and railroad equipment
69, Partner, Stet & Query Limited Resources
industries. Directorships: CNF Inc.;
,
Partnership, Chicago. Director since Director service includes services
Dollar Thrifty Automotive Group, Inc.;
1976. Background: Print manufac- as a director of Moore Wallace
Federal-Mogul Corporation; Kraft
turing. Directorships: PMP Limited; Incorporated, Moore Incorporated and
Foods, Inc.; Waste Management, Inc.
Sierra Pacific Resources Corp. Wallace Computer Services, Inc.
Michael T. Riordan (2,3)
Alfred C. Eckert III
54, Former Chairman, President and
54, Chairman and CEO, GSCP (NJ),
Chief Executive Officer, Paragon Trade
Inc., Florham Park, New Jersey.
Brands, Inc., Norcross, Georgia.
Director since 2000. Background:
Director since 1999. Background:
Private investor. Directorships:
Paper industry. Directorships:
Regal Entertainment Group.
Potlatch, Inc.
Judith H. Hamilton (2)
Lionel H. Schipper, C.M. (3,4)
60, Retired President and CEO,
72, President, Schipper Enterprises
Classroom Connect Inc., division of
Inc., Toronto, Canada, and Chairman,
Harcourt Inc./Reed Elsevier PLC,
Fallbrook Holdings Ltd., Toronto,
Foster City, California. Director since
Canada. Director since 2001.
1995. Background: Information tech-
Background: Law. Directorships:
nology. Directorships: Artistic Media
Clairvest Group Inc.; Four Seasons
Partners, Inc.; Ex’pression University
Hotels and Resorts Inc.; H.O.
for New Media.
Financial Ltd.
Oliver R. Sockwell (2)
61, Retired President and CEO,
Construction Loan Insurance
Corporation (Connie Lee) and
subsidiary, Connie Lee Insurance
Company. Director since 1997.
Background: Financial services,
insurance, education, government.
Directorships: Liz Claiborne, Inc.
8
11. A D D I T I O N A L I N F O R M AT I O N
Corporate Headquarters Forms 10-K & 10-Q Shareholders may request additional
(Until June 1, 2005) A copy of our Annual Report on information about the Dividend
RR Donnelley Form 10-K for fiscal 2004 is included Reinvestment Plan and direct deposit
77 West Wacker Drive with this document and available at of dividends by writing or calling the
Chicago, Illinois 60601-1696 our website. Additional copies of Stock Transfer Agent.
312-326-8000 our Report on Form 10-K or interim
Information Contacts
www.rrdonnelley.com financial reports filed with the SEC
EquiServe Trust Company N.A.
may be obtained by contacting our
Corporate Headquarters Automated Telephone Response
Investor Relations Department at
(After June 1, 2005) Center may be reached 24 hours a
866-425-8272.
RR Donnelley day at 800-446-2617. Personnel in the
Environmental, Health and
111 S. Wacker Drive center are available from 8:30 a.m.
Safety Reports
Chicago, Illinois 60606-4301 to 7:00 p.m., Eastern Standard Time,
312-326-8000 Copies of RR Donnelley’s Monday through Friday, and will per-
www.rrdonnelley.com Environmental, Health and Safety form the following functions over the
Reports may be obtained without telephone when a shareholder identi-
Annual Meeting of Shareholders
charge upon request to: fies his or her account by providing a
The 2005 meeting will be held at
Environmental, Health and Safety, taxpayer identification number, regis-
10:00 a.m. on Thursday, May 26,
at the company’s address. tration of the securities and the
2005, at the Renaissance Chicago
The reports also are available address of record:
O’Hare Hotel, 8500 W. Bryn Mawr
• information regarding stock transfer
online or by sending an email to:
Avenue, Chicago, Illinois.
requirements
enterprise_CEHS@rrd.com
Stock Exchange Listings • address changes
Stock Transfer Agent and Registrar
New York Stock Exchange, Toronto • replacement of dividend checks
EquiServe Trust Company, N.A.
Stock Exchange, Chicago Stock • duplicate 1099 forms and W-9 tax
P Box 43069
.O.
Exchange, Pacific Exchange. certification forms
Providence RI 02940-3069
Symbol: RRD • transcripts of shareholder accounts
Telephone: • duplicate reinvestment statements
Investor Relations
Inside the United States: • requests for dividend reinvestment
Shareholders, securities analysts,
800-446-2617 brochures and authorization cards
portfolio managers and representa-
Outside the United States: • information regarding the direct deposit
tives of financial institutions seeking
(781) 575-2723 of dividends.
information about the company
TDD/TTY for hearing impaired: Requests for information on topics not
should contact Investor Relations
(800) 952-9245. Operators are covered here should be sent in writing,
at the company’s address, by calling
available Monday-Friday, 9:00 a.m. to with reference to the company, to the
866-425-8272 or emailing
5:00 p.m., Eastern Standard Time. address noted above for the Stock
investor.info@rrd.com.
An interactive automated system is Transfer Agent and Registrar.
Ordering Additional Annual Reports available around the clock every day.
Safe Harbor Statement
RR Donnelley’s 2004 Annual Report
Internet: www.equiserve.com This document includes forward-looking
may be obtained without charge by
statements. We have based these for-
Reinvestment and Direct Deposit
completing and submitting the form
ward-looking statements on our current
of Dividends
at our website, by writing to Investor
expectations and projections about
Relations at the company’s address RR Donnelley shareholders have the
future results. When we use
or by calling 312-326-8018 during opportunity to increase their holdings
words such as “anticipates,” “believes,”
business hours. through a Dividend Reinvestment Plan,
“expects,” “estimates,” “intends,”
which permits either dividend reinvest-
“plans” and similar expressions, we
ment, voluntary cash investments
do so to identify forward-looking state-
or both, without incurring brokerage
ments. Our actual results may differ
commissions or other administrative
materially from those anticipated in
costs. Also, RR Donnelley shareholders
these forward-looking statements,
may elect to have their dividends
which involve assumptions, risks and
directly deposited electronically in
uncertainties.
a checking or savings account.
Production Notes
Photography by Omega Elgin Photography, RR Donnelley Premedia Technologies. 10-K printed in the United States by Hillside Printing,
an RR Donnelley Company. Cover and body printed by Bruce Offset, an RR Donnelley Company. The 8-page body and 4-page cover were
printed using 4-color process plus two PMS colors, an overall gloss aqueous coat and spot dull varnish.
12. RR DONNELLEY
Chicago, Illinois
312-326-8000
www.rrdonnelley.com
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