The document is a presentation from Royal Doctors, a company that offers medical benefits to membership programs. It outlines Royal Doctors' service of providing members with a second opinion from a world-class specialist and consultation with that specialist at one of their 250 global medical facilities, with no waiting lists. The process involves a member sending their medical file to Royal Doctors if unsure about their initial diagnosis. The presentation argues this benefit lifts membership packages above typical discounts and offers real value at a cost lower than other common expenses. It invites the reader to offer this service to their own members.