2. Roofing company striving
for perfection when
something goes wrong

3. What do we do then? Well,
the best thing we can do is
ensure ourselves it does
NOT happen again.

4. Our goal? Make sure our
mistakes happen only once.

5. **Thanks for your
responsiveness with all my
questions and promptness
in taking care of a couple
small glitches.

6. Impressive follow-through
by everyone involved.
~Springer Hunt, Seattle,
8/3/08

7. **Our gable vents were not closed
off… Munched shingles needed to
be repaired later so a check list
needs to be made to make sure all
is completed correctly before you
leave.

8. You have worked with us to
get it all completed thanks
to Leslie being the middle
person.

9. ~Suzanne Campbell,
Everett, 10/16/08

10. ^^Pro Roofing’s response:
This was a good suggestion
one that we have since
implemented.

11. Not only do we now have a
check list but our roofers
will communicate with each
homeowner every day
before we leave.

12. We’ll even do a walk
around with you to make
sure we’re catching things
and answering questions as
things arise.

13. You can expect to be
perfectly informed and
have everything done to
your satisfaction when we
leave.

14. Roofing company striving
for perfection when
something goes wrong

15. **Our only concern now is
that there are numerous roof
tiles that are disfigured /bent.
I assume they will flatten our
when the weather warms up…

16. ~Susan Epps, Mill Creek,
12/21/09

17. ^^ Pro Roofing’s response:
Exactly correct. The roof
shingles come in bundles that
sometimes get bent and stay
that way until the weather
warms up.

18. They definitely lay down flat
and glue together when the
temperature gets about 60
degrees, and that is precisely
what happened in this case.

19. About a week later the
Owens Corning Woodmoor
shingles were laid flat
together and glued tight.

20. It’s the best looking roof in
the neighborhood!

21. For more information,
call us today at
1-866-228-4999
Or visit us online at
ProRoofingNW.com