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Rohita has experience with several types of training projects including compliance, product, process, and customer service training. Sample goals included providing guidelines for an EHR vendor selection process, orienting users to new VoIP telephones and a call management system through video demonstrations, training on cleaning medical devices to prevent disease spread, and using scenario-based learning to help customers internalize customer service skills.
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Rohita'sSample
- 1. Quick Snapshot of Rohita’s Training Projects Types of Training Compliance Training Product Training Process Training Customer Service Training
- 2. Compliance Training Sample Goal: This training module is designed to provide specific guidelines to the judges in the process of EHR Vendor selection process
- 3. Product Training Sample Goal: Orient end users in using new VoIP telephones (Computer Based Training Program with video demonstrations)
- 4. Product Training Sample Goal: Train personnel within the patient care centers to access and use using Call Management System to improve patient satisfaction
- 5. Process Training Sample Goal: Orient end users in cleaning and disinfecting Motorola MC55 to prevent spread of infectious agents (Computer Based Training Program with video demonstrations)
- 6. Customer Service Training Sample Goal: Scenario Based Learning to help customers to internalize the content in a realistic scenario. The training material emulate the situations users encounter in realistic settings.)