1. Summary
Highlights
Accomplishments
Experience
ROBERT PRESLAR
1010 Ellerwood Dr, Salisbury, NC 28146 | H: 704-209-3109 | C: 704-640-9157 | bobvf171@yahoo.com
Hardworking Electrical Assembler with 5 years experience in the electrical field. Highly
efficient and capable of handling multiple tasks in a fast-paced environment.
Experienced electronic Technician with proven ability to work independently and maintain
high levels of productivity.
5e lucent switch technician with 12 years in technical and customer support roles. Effectively
identifies problems using advanced troubleshooting skills.
Troubleshooting proficiency
Exceptional telephone etiquette
Patient and diligent
Meticulous attention to detail
Results-oriented
Self-directed
Excellent communication skills
Resourceful
Critical thinker
Responsible and reliable
Mechanically-inclined
Proficient in electrical repair
Initiative to work independently
Interpretation of blueprints, wiring
diagrams and drawings
Familiarity with electrical systems
Drilling and tapping skills
Accomplished in sheet metal cutting
Test equipment operation
Diagnostic testing
Electronic test tools
Proficient multi-taskerProficient in
electrical repair
Dexterous with hand tools
Fabrication
Problem Diagnosis
Used operational knowledge of systems, parts and components to solve problems that
arose during assembly.
Commended for attention to detail and accuracy
.Successfully completed the company's rigorous employee development program
Inspected electronic parts for proper location and orientation
Quality Assurance
Ensured quality of cnc punch presses and final accuracy
Jul 1998 to Currentelectronic technician
at&t － Charlotte, NC
provide tier 1 technical support for 5e lucent telephone switching technology,receive
incoming calls from outside techs, analyze trouble being reported, troubleshoot using
complex wiring and block diagrams, maintain phone etiquette, communicate repair
instructions effectively , interface with management (and next level of support when
necessary) ,document all interactions, work from alarm list, issue trouble tickets with
accurate concise repair information,
Aug 1993 to Jul 1998electrical/mechanical assembler/ test technician
murata wiedemann － Charlotte, NC
cnc punch press electrical wiring and mechanical assembly,fork lift and pallet jack
operation,wire termination and splicing,expert schematic wiring reading,blueprint
2. Education
reading,sub assembly ,metal fabrication, machine prep for shipping. prompted to test
tech/quality assurance in 2 years ,down load initial software ,initial start up and troubleshoot
and repaired manufacturing defects set specifications, using digital calipers. and electronic
measuring devices,as per industry standards for accuracy,did final assessment for
authorization to ship to customer. Promoted 1 year later to technical support for field repair,
took incoming calls concerning machine trouble,calmed irate customers, assessed
situation,advised repair instructions, authorized field service calls
Aug 1988 to Jul 1993electrican
USI / reach equipment － Charlotte, nc
utility truck electrical wiring ,hydraulic equipment plumbing, make hoses, mount
components ,metal fabrication, steel and aluminum mig welding, use of hand tools, band
saw,drill press,grinders, plasma cutter, blow torch,for lift driver,final testing and quality
assurance of finished product
1979High School Diploma, general
A. L. brown high school － Kannapolis, NC
took 2 years of basic electricity and electronics
