ROBBY S. SMITH
robbysteph3710@gmail.com
450 Massachusetts Ave NW, Apt 910
Washington, D.C. 20001
KEY QUALIFICATIONS
Analytical, solutions-oriented, and enthusiastic public policy professional with experience analyzing
human trafficking trends and facilitating anti-human trafficking programs, public policy decision-
making, and evaluating ways to improve governance by better prioritizing policy objectives; Proven
ability to meet standard and crisis communication needs for various entities, organize diverse groups,
and lead direct action as a self-motivated individual with a team spirit; Resourceful problem-solver;
Research-oriented and data-driven critical thinker looking for non-partisan policy opportunities.
WORK EXPERIENCE
Office of Senator Mike Lee (UT) (February, 2016 – Present)
Legislative Correspondent for Defense and Foreign Relations – Washington, D.C.
• Conduct background research on a weekly basis on previous and pending legislation,
agency programs, GAO and CBO reports, news articles, and staff briefings, advising on
possible policy action relating to prioritization of US Government program funding and
program performance
• Provide analysis of data including excel spreadsheets, budget tables, and statistics used for
budget justifications, performance measurement, and foreign assistance program evaluation
• Managed the National Defense Authorization Act process for FY2017, tracking, analyzing,
and writing amendment vote recommendations for over 600 amendments
• Heavily involved with and knowledgeable of the authorization and appropriations processes
for State and Foreign Operations and Defense authorizations, assessing the interplay of the
authorizations and appropriations in regard to objectives and effectiveness
• Assist in overall development of legislation and policy ideas, working with senior staff and
the Senate office of legislative counsel to draft bills for introduction or for utilization in
negotiations on other bills
• Responsible for creating outgoing correspondence pertaining to veterans issues, defense,
foreign relations, and related topics; keeping interns and other staffers briefed and updated
on messaging and key issues related to these topics
• Prepare memorandums and other briefing materials for both oral and written briefings on
various topics pertaining to the issues under the jurisdiction of the Senate Armed Services
Committee and Senate Foreign Relations Committee for the Senator and senior staff
• Draft remarks and hearing questions for the Senator in preparation for full and
subcommittee hearings of the Senate Armed Services Committee
• Prepare the Senator for meetings by giving oral and written briefings and analysis, and also
individually taking individual meetings with various stakeholders
Office of Congressman Jeb Hensarling (TX-5) (January, 2015 – February 2016)
Legislative Correspondent – Washington, D.C.
• Managed all mail and correspondence using Fireside21 customer relationship management
software, sorting mail daily, assigning responses as necessary, and managing outbound
production. Sorted approximately 700 inbounds per week
• Supervised a team of interns who assist with mail management.
• Developed content for, produced, and sent proactive outreach materials, including: e-mail
newsletters, postcards, and other constituent communications pieces.
• Managed a large contact database with constituent coalition groups and information
• Communicated with over 200,000 constituents on behalf of the Member, Chairman of the
House Financial Services Committee, through email, postcards, and letters - both proactive
and reactively
• Responsible for outgoing correspondence – emails, newsletters, postcards, phone calls, and
letters, writing, researching, and editing all materials; Created a new targeted messaging
system for rural counties to receive postcards; Expanding and increasing precision on
targeted messaging for urban counties; Approximately 500 outgoing correspondences and
998 postcards per week
• Redeveloped performance management system for weekly, monthly, and quarterly metrics
for reports, optimizing and cleaning data, creating new target outreach groups and
audiences, and proactively growing these groups by new tagging methods; Manage a large
constituent contact database of 200,000 people
Office of Congressman Jeb Hensarling (TX-5)
Staff Assistant – Washington, D.C. (August, 2014 – January, 2015)
• Managed constituent services, scheduling 25 trips to Washington, DC per month with multiple
tours per group; processing weekly flag requests and accounting for payments; assigning
constituent casework to district staff daily; and managing the office’s incoming telephone
and mail communications
• Managed intern program, training 3 interns on constituent request management software,
phone etiquette, tour procedures, mail processes, and basic office maintenance and
operations; interview and evaluate intern candidates 3 times annually
• Tracked and measured performance data for quarterly and annual reports focusing on press
metrics, collecting data on press releases, hits, and media coverage; Track voting record
using congressional databases such as the Legislative Information System (LIS) and
Cognress.gov; Gather data on legislation co-sponsorships, maintaining records and tracking
trends over the legislative session
• Maintained front office by executing daily staff schedule, hosting guests, and preparing for
meetings
Office of Congressman William Flores (TX-17)
Intern - Washington, D.C. (July, 2014 – June, 2014)
• Assisted staff with correspondence and requests, drafting letters; making multiple phone
calls daily to constituents to provide policy information and answer legislative questions;
screened incoming mail and assigned issue codes to incoming e-mails and hard copy mail
• Attended committee hearings for Foreign Affairs and Homeland Security committees and
wrote memos for legislative assistants and staff on key points 2-3 times per week
• Attended intern lectures and events on international relations and related issues, as well as
events on behalf of the Office and Congressman, networking with key interest groups,
taking notes in meetings, and reporting back to legislative staff on events of concern
U.S. Department of State
Virtual Student Foreign Service, e-Intern (September, 2013 – June, 2014)
• Researched policy and relevant materials regarding trafficking in persons around the world
to then write summaries on current trends in trafficking and its effects on policy both
domestically and abroad, focusing on the policy and market implications of legalizing
prostitution and also on trends in prostitution and trafficking surrounding international
sporting events
• Assist publications manager with projects supporting the annual Trafficking in Persons
Report
Bush School, Texas A&M
Graduate Assistant Researcher (August, 2013 – June, 2014)
• Assisted the office of communications and external relations with annual publications such
as semi-annual online and print newsletters; recruitment and program-related brochures;
event flyers, posters, and programs; and department documents such as strategic plans and
award submissions
• Wrote news articles for web and print on distinguished guests and special events at the
Bush School on a weekly basis, interviewing such personalities as Gen. Brent Scowcroft,
the Afghani Ambassador to Australia, and the CEO of Southwest Airlines.
• Wrote comprehensive program plans for media strategy and measured key performance
indicators for communications department to report based on metrics obtained through
various data sources
• Assisted the office of career and student services with planning and hosting career events
for students
• Maintained online student portal by entering data, pulling reports, and generating weekly
newsletter for 300 students
• Researched employment statistics of past classes of students
• Provided proposals for website and web content as well as developed new web articles and
resources
International Justice Mission (IJM)
Govt. Relations Intern – Washington, D.C. (June, 2013 – August, 2013)
• Created 3-5 year strategic plan for the International Justice Mission government relations
team with the goal of the US Government at-large establishing a comprehensive slavery
eradication program (CSEP) by developing a program logic model providing evidence for
the success and impact of IJM projects worldwide in reducing the number of trafficked
persons and convincing federal agencies to replicate IJM’s model, laying the foundation for
pushing for the legislation that has become the End Modern Slavery Initiative
• Developed program logic model of International Justice Mission’s 4-part collaborative
casework model and capacity building program to show how their methods achieve a
reduction in violence and trafficking in persons over time
• Studied possible performance indicators and measures for impact evaluation and the above-
mentioned program logic model – indicators that would convince others that IJM’s model is
replicable at different levels studying past evaluations; prevalence studies; and case studies
of IJM and other NGO’s
• Planned and executed advocacy initiatives, managing grassroots constituency across the
nation via social media and postcard campaigns involving hundreds of participants
• Facilitated advocacy summit for 240 constituents in Washington, DC and 300 constituents
for an in-district campaign as part of a cumulative, nation-wide lobbying effort for anti-
trafficking legislation
EDUCATION
The Bush School of Government and Public Service
Texas A&M University, College Station, TX May 2014
Master of Public Service and Administration, 3.75 GPA
Texas A&M University, College Station, TX May 2014
Bachelor of Arts in Political Science (5-year dual degree program)
SKILLS & EXPERIENCES
Specialized Knowledge
• Microsoft Office Suite - Expert
• Fireside21 – CRM: correspondence management system: Extensive
• STATA – Statistical Analysis Software: Extensive
• ProQuest and JSTOR – Research Databases
Special Projects and Professional Experiences
• Congressional Representation – Represented the United States Senate and my boss on a staff delegation to the
nation of Israel, meeting with diplomats, ministers, and leaders in regard to missile defense cooperation and other
bilateral initiatives in the region such as countering extremism, economic growth, and regional security
• Democracy Analysis – Evaluated current status of democracy development in Ukraine, assessing past and current
U.S. aid strategies and the impact on overall progress toward democratic governance
• Management Consulting Capstone – Developed a balanced scorecard performance measurement system for the
Conquer Cancer Foundation of the American Society of Clinical Oncology to be able to measure donor
satisfaction through a series of lead and lag measures in five different areas of the organization; Applied academic
research to the creation of a nationwide donor survey, data analysis, and the balanced scorecard; Served as team
communication manager
• Program Evaluation – Performed a program effectiveness assessment for International Justice Mission, creating a
causal map, logic model, and case study on human trafficking and the impact of IJM
• National Security Negotiations – Assessed national security issues and negotiated settlements between disputing
nations over nuclear materials, borders, and ethnic minorities, for Amb. Napper
• Program Development – Evaluated needs of citizens of Houston, Texas, finding citizen driven data for their
greatest public safety concern and developing a program to mitigate the issue
ACTIVITIES
Current
• Secretary, the Bush School Former Student Network (responsible for communications plan)
• Volunteer, Waterfront Church DC (children’s ministry)
Former
• Managing Editor, the Public Servant, the Bush School
• Class Representative, Master of Public Administration Program, the Bush School
• Project Lead, the Salvation Army Red Kettle Campaign, the Bush School Public Service Organization
• Grants Program Volunteer, Courtney’s House
• Danube Summer Institute, University of Passau
REFERENCES
Available Upon Request

ROBBY STEPHANY SMITH

  • 1.
    ROBBY S. SMITH robbysteph3710@gmail.com 450Massachusetts Ave NW, Apt 910 Washington, D.C. 20001 KEY QUALIFICATIONS Analytical, solutions-oriented, and enthusiastic public policy professional with experience analyzing human trafficking trends and facilitating anti-human trafficking programs, public policy decision- making, and evaluating ways to improve governance by better prioritizing policy objectives; Proven ability to meet standard and crisis communication needs for various entities, organize diverse groups, and lead direct action as a self-motivated individual with a team spirit; Resourceful problem-solver; Research-oriented and data-driven critical thinker looking for non-partisan policy opportunities. WORK EXPERIENCE Office of Senator Mike Lee (UT) (February, 2016 – Present) Legislative Correspondent for Defense and Foreign Relations – Washington, D.C. • Conduct background research on a weekly basis on previous and pending legislation, agency programs, GAO and CBO reports, news articles, and staff briefings, advising on possible policy action relating to prioritization of US Government program funding and program performance • Provide analysis of data including excel spreadsheets, budget tables, and statistics used for budget justifications, performance measurement, and foreign assistance program evaluation • Managed the National Defense Authorization Act process for FY2017, tracking, analyzing, and writing amendment vote recommendations for over 600 amendments • Heavily involved with and knowledgeable of the authorization and appropriations processes for State and Foreign Operations and Defense authorizations, assessing the interplay of the authorizations and appropriations in regard to objectives and effectiveness • Assist in overall development of legislation and policy ideas, working with senior staff and the Senate office of legislative counsel to draft bills for introduction or for utilization in negotiations on other bills • Responsible for creating outgoing correspondence pertaining to veterans issues, defense, foreign relations, and related topics; keeping interns and other staffers briefed and updated on messaging and key issues related to these topics • Prepare memorandums and other briefing materials for both oral and written briefings on various topics pertaining to the issues under the jurisdiction of the Senate Armed Services Committee and Senate Foreign Relations Committee for the Senator and senior staff • Draft remarks and hearing questions for the Senator in preparation for full and subcommittee hearings of the Senate Armed Services Committee • Prepare the Senator for meetings by giving oral and written briefings and analysis, and also individually taking individual meetings with various stakeholders Office of Congressman Jeb Hensarling (TX-5) (January, 2015 – February 2016) Legislative Correspondent – Washington, D.C. • Managed all mail and correspondence using Fireside21 customer relationship management software, sorting mail daily, assigning responses as necessary, and managing outbound production. Sorted approximately 700 inbounds per week
  • 2.
    • Supervised ateam of interns who assist with mail management. • Developed content for, produced, and sent proactive outreach materials, including: e-mail newsletters, postcards, and other constituent communications pieces. • Managed a large contact database with constituent coalition groups and information • Communicated with over 200,000 constituents on behalf of the Member, Chairman of the House Financial Services Committee, through email, postcards, and letters - both proactive and reactively • Responsible for outgoing correspondence – emails, newsletters, postcards, phone calls, and letters, writing, researching, and editing all materials; Created a new targeted messaging system for rural counties to receive postcards; Expanding and increasing precision on targeted messaging for urban counties; Approximately 500 outgoing correspondences and 998 postcards per week • Redeveloped performance management system for weekly, monthly, and quarterly metrics for reports, optimizing and cleaning data, creating new target outreach groups and audiences, and proactively growing these groups by new tagging methods; Manage a large constituent contact database of 200,000 people Office of Congressman Jeb Hensarling (TX-5) Staff Assistant – Washington, D.C. (August, 2014 – January, 2015) • Managed constituent services, scheduling 25 trips to Washington, DC per month with multiple tours per group; processing weekly flag requests and accounting for payments; assigning constituent casework to district staff daily; and managing the office’s incoming telephone and mail communications • Managed intern program, training 3 interns on constituent request management software, phone etiquette, tour procedures, mail processes, and basic office maintenance and operations; interview and evaluate intern candidates 3 times annually • Tracked and measured performance data for quarterly and annual reports focusing on press metrics, collecting data on press releases, hits, and media coverage; Track voting record using congressional databases such as the Legislative Information System (LIS) and Cognress.gov; Gather data on legislation co-sponsorships, maintaining records and tracking trends over the legislative session • Maintained front office by executing daily staff schedule, hosting guests, and preparing for meetings Office of Congressman William Flores (TX-17) Intern - Washington, D.C. (July, 2014 – June, 2014) • Assisted staff with correspondence and requests, drafting letters; making multiple phone calls daily to constituents to provide policy information and answer legislative questions; screened incoming mail and assigned issue codes to incoming e-mails and hard copy mail • Attended committee hearings for Foreign Affairs and Homeland Security committees and wrote memos for legislative assistants and staff on key points 2-3 times per week • Attended intern lectures and events on international relations and related issues, as well as events on behalf of the Office and Congressman, networking with key interest groups, taking notes in meetings, and reporting back to legislative staff on events of concern U.S. Department of State Virtual Student Foreign Service, e-Intern (September, 2013 – June, 2014)
  • 3.
    • Researched policyand relevant materials regarding trafficking in persons around the world to then write summaries on current trends in trafficking and its effects on policy both domestically and abroad, focusing on the policy and market implications of legalizing prostitution and also on trends in prostitution and trafficking surrounding international sporting events • Assist publications manager with projects supporting the annual Trafficking in Persons Report Bush School, Texas A&M Graduate Assistant Researcher (August, 2013 – June, 2014) • Assisted the office of communications and external relations with annual publications such as semi-annual online and print newsletters; recruitment and program-related brochures; event flyers, posters, and programs; and department documents such as strategic plans and award submissions • Wrote news articles for web and print on distinguished guests and special events at the Bush School on a weekly basis, interviewing such personalities as Gen. Brent Scowcroft, the Afghani Ambassador to Australia, and the CEO of Southwest Airlines. • Wrote comprehensive program plans for media strategy and measured key performance indicators for communications department to report based on metrics obtained through various data sources • Assisted the office of career and student services with planning and hosting career events for students • Maintained online student portal by entering data, pulling reports, and generating weekly newsletter for 300 students • Researched employment statistics of past classes of students • Provided proposals for website and web content as well as developed new web articles and resources International Justice Mission (IJM) Govt. Relations Intern – Washington, D.C. (June, 2013 – August, 2013) • Created 3-5 year strategic plan for the International Justice Mission government relations team with the goal of the US Government at-large establishing a comprehensive slavery eradication program (CSEP) by developing a program logic model providing evidence for the success and impact of IJM projects worldwide in reducing the number of trafficked persons and convincing federal agencies to replicate IJM’s model, laying the foundation for pushing for the legislation that has become the End Modern Slavery Initiative • Developed program logic model of International Justice Mission’s 4-part collaborative casework model and capacity building program to show how their methods achieve a reduction in violence and trafficking in persons over time • Studied possible performance indicators and measures for impact evaluation and the above- mentioned program logic model – indicators that would convince others that IJM’s model is replicable at different levels studying past evaluations; prevalence studies; and case studies of IJM and other NGO’s • Planned and executed advocacy initiatives, managing grassroots constituency across the nation via social media and postcard campaigns involving hundreds of participants
  • 4.
    • Facilitated advocacysummit for 240 constituents in Washington, DC and 300 constituents for an in-district campaign as part of a cumulative, nation-wide lobbying effort for anti- trafficking legislation EDUCATION The Bush School of Government and Public Service Texas A&M University, College Station, TX May 2014 Master of Public Service and Administration, 3.75 GPA Texas A&M University, College Station, TX May 2014 Bachelor of Arts in Political Science (5-year dual degree program) SKILLS & EXPERIENCES Specialized Knowledge • Microsoft Office Suite - Expert • Fireside21 – CRM: correspondence management system: Extensive • STATA – Statistical Analysis Software: Extensive • ProQuest and JSTOR – Research Databases Special Projects and Professional Experiences • Congressional Representation – Represented the United States Senate and my boss on a staff delegation to the nation of Israel, meeting with diplomats, ministers, and leaders in regard to missile defense cooperation and other bilateral initiatives in the region such as countering extremism, economic growth, and regional security • Democracy Analysis – Evaluated current status of democracy development in Ukraine, assessing past and current U.S. aid strategies and the impact on overall progress toward democratic governance • Management Consulting Capstone – Developed a balanced scorecard performance measurement system for the Conquer Cancer Foundation of the American Society of Clinical Oncology to be able to measure donor satisfaction through a series of lead and lag measures in five different areas of the organization; Applied academic research to the creation of a nationwide donor survey, data analysis, and the balanced scorecard; Served as team communication manager • Program Evaluation – Performed a program effectiveness assessment for International Justice Mission, creating a causal map, logic model, and case study on human trafficking and the impact of IJM • National Security Negotiations – Assessed national security issues and negotiated settlements between disputing nations over nuclear materials, borders, and ethnic minorities, for Amb. Napper • Program Development – Evaluated needs of citizens of Houston, Texas, finding citizen driven data for their greatest public safety concern and developing a program to mitigate the issue ACTIVITIES Current • Secretary, the Bush School Former Student Network (responsible for communications plan) • Volunteer, Waterfront Church DC (children’s ministry) Former • Managing Editor, the Public Servant, the Bush School • Class Representative, Master of Public Administration Program, the Bush School • Project Lead, the Salvation Army Red Kettle Campaign, the Bush School Public Service Organization • Grants Program Volunteer, Courtney’s House • Danube Summer Institute, University of Passau REFERENCES Available Upon Request