Disruptive technologies are transforming the travel industry in three key ways: 1) Companies like Uber, Facebook, Alibaba, and Airbnb have disrupted traditional business models in transportation, media, retail, and accommodations by owning few or no assets but providing innovative services. 2) Millennial travelers increasingly use smartphones and sharing platforms to socially experience and book travel in new ways. 3) The rise of the sharing economy has created economic opportunities for many individuals through entrepreneurship on platforms like Airbnb.

1. DisruptiveTechnology
in theTravel Economy
Matt Kiessling
Director of Grassroots and Coalitions, The Travel Technology Association
Executive Director, The Short Term Rental Advocacy Center

2. @TomFGoodwin |Tech Crunch | March 3, 2015
“Uber, the world’s largest taxi company,
owns no vehicles. Facebook, the world’s
most popular media owner, creates no
content. Alibaba, the most valuable
retailer, has no inventory. And Airbnb,
the world’s largest accommodation
provider, owns no real estate.
Something interesting is happening.”

4. “They consume travel in the same way as
they live and for them travel is a social
experience that has to be shared in order
to connect to the “tribe” that they
belong to. No matter what platform the
future brings, travel search has to be
made easy and the travel experience has
to be the only objective.”
Allister Hann, CTO of @Skyscanner on the Millennial traveler

5. STRS
via @Phocuswright: 60% of
millennials use smartphones to
search hotels when planning
business travel, and 43% use
them to book.

6. “People providing these services
in many ways are entrepreneurs
or micro-entrepreneurs. They’re
more independent, more
liberated, more economically
empowered.”
Airbnb cofounder Brian Chesky

8. AllThis Leads to Challenges
Lack of Knowledge
Understanding the Opportunity
Demand
Entrenched Interests
***Hotel Industry Stat***
NewTechnologies

9. Nashville, TNPortland, OR

10. What’sThe Solution
Understanding the tenants of smart STR policies
Promoting innovation rather than stifling it
Travelers seeking experiences are the losers when
government fails — so is the community

12. Learn more at TravelTech.org
MKiessling@TravelTech.org
(202) 503-1421
@MKiessling