This document reviews studies related to job satisfaction. It begins by outlining three sections for the literature review: 1) studies related to job satisfaction, 2) studies related to organizational commitment, and 3) studies related to the relationship between job satisfaction and organizational commitment. The first section then summarizes over 30 studies conducted between 1946-2009 on factors that influence job satisfaction, such as marital status, tenure, occupational level, job characteristics, self-concept, education level, and industry sector.
Relationship of Demographic Variables and Job Satisfaction among Married WomenIJLT EMAS
The purpose of this study was to study the relationship
between job satisfaction and demographic variables among
married women who are working in academics. The research
was descriptive and survey study. In this study, women working
in technical educational Institutes, from Indore were studied. for
this 300 working women(N=300) were chosen as per their work
in the Institutes, teaching or Non-teaching. A socio- demographic
questionnaire were used for the purpose. The findings revealed
that on the basis of the age and qualification , there is no relation
between factors studied (work environment, job security, roles &
responsibility etc.) and job satisfaction and on the basis of
designation, income and experience, researcher found the
relation between factors studied (work environment, job
security, roles & responsibility etc.) and job satisfaction.
This document summarizes several studies on employee satisfaction and related concepts. It discusses factors that influence employee satisfaction such as job security, compensation, benefits, promotion opportunities, and work environment. It also examines the relationship between employee satisfaction and outcomes like motivation, performance and loyalty. Several models and frameworks for understanding job satisfaction are reviewed. Measures of job satisfaction, such as the Job Descriptive Index and Minnesota Satisfaction Questionnaire, are also summarized.
This document is a literature review on job satisfaction that discusses definitions of job satisfaction, its importance, and factors that influence it. The review examines definitions from various authors that describe job satisfaction as an internal feeling or attitude toward one's work. It discusses the importance of job satisfaction for employee motivation, productivity and company performance. The review also analyzes several models of job satisfaction and identifies factors that can influence satisfaction, such as the nature of work, salary, opportunities for advancement, management, working conditions and social relationships.
1. The study compared levels of role stress, job anxiety, job involvement, and job satisfaction among three groups (top managers, middle managers, and workers) at a private organization in India.
2. Questionnaire data was collected from 50 individuals in each group and analyzed using factor analysis and discriminant function analysis.
3. The factor analysis identified three important factors: job stress emerged as most important for top managers, while job anxiety was most prominent for middle managers and workers.
ble, accommodation of cultural differences personality, the
use of sound
This article discusses three major gaps be- in employee attitudes and job satisfaction selection
tween HR practice and scientific research on will help organizations enhance employee methods and a
employee attitudes and job satisfaction: (1) attitudes and performance. good match
the causes of employee attitudes, (2) the re- between
sults of positive or negative job satisfaction, Gap 2—The Results of Positive or employees and
and (3) how to measure and influence em- jobs will ensure
Negative Job Satisfaction people are
ployee attitudes. The causes of employee at- selected and
This study examines the relationships between organizational culture, leadership behaviors, organizational commitment, job satisfaction, and job performance in small and medium Taiwanese firms. Surveys were distributed to 1,451 employees across 84 firms, with 749 valid responses. Significant findings include: (1) transformational leadership was positively related to organizational commitment in innovative cultures, (2) organizational commitment mediated the relationship between transformational leadership and job satisfaction across all cultures, and (3) organizational commitment mediated the relationship between transformational leadership and job performance in supportive and bureaucratic cultures.
Organizational Justice and Job Satisfaction of Health Workers in Example of P...inventionjournals
This document summarizes a study that examined the relationship between organizational justice and job satisfaction among health workers at a public hospital in Turkey. 377 health workers completed surveys measuring their perceptions of organizational justice (including distributive, procedural, and interactional justice) and job satisfaction. The results found moderate relationships between all three dimensions of organizational justice and job satisfaction. Interactional justice and procedural justice were found to have a stronger influence on employees' job satisfaction levels. The study provides context on organizational justice and job satisfaction and reports the main findings of the research conducted at the Turkish public hospital.
Relationship of Demographic Variables and Job Satisfaction among Married WomenIJLT EMAS
The purpose of this study was to study the relationship
between job satisfaction and demographic variables among
married women who are working in academics. The research
was descriptive and survey study. In this study, women working
in technical educational Institutes, from Indore were studied. for
this 300 working women(N=300) were chosen as per their work
in the Institutes, teaching or Non-teaching. A socio- demographic
questionnaire were used for the purpose. The findings revealed
that on the basis of the age and qualification , there is no relation
between factors studied (work environment, job security, roles &
responsibility etc.) and job satisfaction and on the basis of
designation, income and experience, researcher found the
relation between factors studied (work environment, job
security, roles & responsibility etc.) and job satisfaction.
This document summarizes several studies on employee satisfaction and related concepts. It discusses factors that influence employee satisfaction such as job security, compensation, benefits, promotion opportunities, and work environment. It also examines the relationship between employee satisfaction and outcomes like motivation, performance and loyalty. Several models and frameworks for understanding job satisfaction are reviewed. Measures of job satisfaction, such as the Job Descriptive Index and Minnesota Satisfaction Questionnaire, are also summarized.
This document is a literature review on job satisfaction that discusses definitions of job satisfaction, its importance, and factors that influence it. The review examines definitions from various authors that describe job satisfaction as an internal feeling or attitude toward one's work. It discusses the importance of job satisfaction for employee motivation, productivity and company performance. The review also analyzes several models of job satisfaction and identifies factors that can influence satisfaction, such as the nature of work, salary, opportunities for advancement, management, working conditions and social relationships.
1. The study compared levels of role stress, job anxiety, job involvement, and job satisfaction among three groups (top managers, middle managers, and workers) at a private organization in India.
2. Questionnaire data was collected from 50 individuals in each group and analyzed using factor analysis and discriminant function analysis.
3. The factor analysis identified three important factors: job stress emerged as most important for top managers, while job anxiety was most prominent for middle managers and workers.
ble, accommodation of cultural differences personality, the
use of sound
This article discusses three major gaps be- in employee attitudes and job satisfaction selection
tween HR practice and scientific research on will help organizations enhance employee methods and a
employee attitudes and job satisfaction: (1) attitudes and performance. good match
the causes of employee attitudes, (2) the re- between
sults of positive or negative job satisfaction, Gap 2—The Results of Positive or employees and
and (3) how to measure and influence em- jobs will ensure
Negative Job Satisfaction people are
ployee attitudes. The causes of employee at- selected and
This study examines the relationships between organizational culture, leadership behaviors, organizational commitment, job satisfaction, and job performance in small and medium Taiwanese firms. Surveys were distributed to 1,451 employees across 84 firms, with 749 valid responses. Significant findings include: (1) transformational leadership was positively related to organizational commitment in innovative cultures, (2) organizational commitment mediated the relationship between transformational leadership and job satisfaction across all cultures, and (3) organizational commitment mediated the relationship between transformational leadership and job performance in supportive and bureaucratic cultures.
Organizational Justice and Job Satisfaction of Health Workers in Example of P...inventionjournals
This document summarizes a study that examined the relationship between organizational justice and job satisfaction among health workers at a public hospital in Turkey. 377 health workers completed surveys measuring their perceptions of organizational justice (including distributive, procedural, and interactional justice) and job satisfaction. The results found moderate relationships between all three dimensions of organizational justice and job satisfaction. Interactional justice and procedural justice were found to have a stronger influence on employees' job satisfaction levels. The study provides context on organizational justice and job satisfaction and reports the main findings of the research conducted at the Turkish public hospital.
1) The study examined job satisfaction and organizational commitment among 721 employees across 56 small businesses.
2) It found that older workers reported higher levels of overall job satisfaction, commitment to their organization, and satisfaction with management compared to younger workers.
3) Additionally, satisfaction with the work itself increased with age, but satisfaction with pay and promotions declined slightly for those aged 41-50 before rising again.
11.a two factor model of organizational citizenship behaviour in organizationsAlexander Decker
The document discusses a theoretical framework for examining organizational citizenship behavior (OCB) using Herzberg's two-factor theory of motivation. It proposes that motivation factors positively impact OCB while their absence negatively impacts OCB. It also proposes that the presence of sufficient hygiene factors reduces job dissatisfaction, which could indirectly influence OCB. The framework aims to provide additional insights into understanding what motivates individuals' OCB.
14 the relationship between job burnout, organizational citizenship behavior,...INFOGAIN PUBLICATION
This document discusses a study that examines the relationship between job burnout, organizational citizenship behavior, and staff performance in a state tax organization. It provides background on key concepts like job burnout (including its components of emotional exhaustion, depersonalization, and reduced personal efficacy), organizational citizenship behavior (including its dimensions of civil behavior, conscientiousness, philanthropy, courtesy, and sportsmanship), and staff performance. The study aims to evaluate how job burnout and organizational citizenship behavior impact staff performance. It hypothesizes negative and positive relationships respectively and surveys 311 employees in a state tax organization to analyze the relationships.
This document summarizes factors that influence employee job satisfaction and models of job satisfaction. It discusses dimensions of job satisfaction such as working conditions, wages/salaries, opportunities for advancement, and social relationships. Models explained include affect theory, dispositional theory, opponent process theory, equity theory, and Herzberg's two-factor theory. The document concludes that job satisfaction is important for employee motivation and a positive work environment enhances satisfaction.
Organizational commitment was measured longitudinally over five months in 129 nursing employees across four hospitals. The study aimed to establish causal relationships between commitment and its presumed antecedents using multivariate analyses. Specifically, it tested whether commitment causes subsequent job satisfaction rather than vice versa, as most prior research assumed. It also examined how environmental factors, leadership behaviors, and job characteristics related to commitment over time. The results provide insights into commitment's antecedents and address limitations of prior cross-sectional research.
A comparative study of job satisfaction among physical delhiImtiyaz Hussain Kawa
This document summarizes a study that compares job satisfaction among physical education teachers in government and private schools in India. It finds that government school teachers reported higher job satisfaction than private school teachers. It also finds that female teachers reported higher job satisfaction than male teachers. However, it did not find a significant difference in job satisfaction between rural and urban teachers. The study was based on a survey of 40 physical education teachers using the Minnesota Satisfaction Questionnaire to measure job satisfaction.
Demographic Factors and Job Satisfaction: A Case of Teachers in Public Primar...Reuben Chirchir
Abstract
The success of any school depends among others on the social capital including teachers, students, parents and
other stakeholders who support the business of imparting knowledge. Satisfied and committed teachers impacts
both on individual student performance and general academic standards of the school. The study explored job
satisfaction among primary school teachers in relation to certain demographic variables. The objective of this
study was therefore to examine the influence of demographic factors on job satisfaction of teachers in public
primary schools in Bomet County, Kenya. This was done by conducting a survey using a self-administered
questionnaire. A total of 848 teachers in 129 primary schools participated in the study. Descriptive and
Inferential statistics were used to analyze the data. The overall finding was that teachers were ambivalent on job
satisfaction, meaning that they were not sure whether they are satisfied with their jobs. However, teachers were
satisfied with their colleague co-teachers and happy when assigned administrative duties. Teachers were more
satisfied when authority is delegated to them. It is evident that school leadership need to improve on in ways of
supervision, systems of reward, ways of communication and working conditions. It was further established that
there was significant differences in the level satisfaction of male and female teachers for satisfaction with
administrative duties (t = 2.645) and satisfaction with teaching (t= 2.448). It was also found that male teachers
are more satisfied with administrative duties (m=3.2; s.d. = 1.05) than female teachers (m=2.91; s.d.= 1.18).
Similarly, male teaches are more satisfied with teaching (m= 2.6; s.d.= 0.70) than female teachers (m= 2.5; s.d. =
0.79). This implies that female teachers are not keen on taking up additional administrative duties in the school.
Overall, there was no significant difference between the levels of job satisfaction between male and female
teachers. On the other hand, it was found that job satisfaction was positively correlated with the ‘age of
respondent’ (r= 0.092; p<0.01)><0.05).
Empowering Women: An Empirical Analysis of the Determinants of ‘Work-Family B...harpreetdusanjh
This study makes an attempt to analyse the determinants of ‘work-family’ balance related factor for Women Corporate Governance professionals in India. ‘Maslow Pyramid’ was utilized to assess the motivation of women joining Corporate Governance profession in India. The job satisfaction of the respondents and its association with ‘Family domain’ and ‘Work domain’ related variables was also assessed. The sample of the study was collected through a structured questionnaire from 200 women professionals having membership of Institute of Company Secretaries of India during the period November, 2017 – January, 2018. An empirical analysis was made on the data using statistical techniques of the Friedman Rank Test and Kendall's Tau Coefficient. The findings of the study reveal that need for ‘Achievement’ and ‘Affiliation’ are the key determinants for choosing Corporate Governance profession by women Company Secretaries in India. Furthermore, the level of job satisfaction was found associated with ‘family domain’ related and ‘work domain’ related variables. The study finds its relevance as this is ‘one of its kind’ study for exploring motivational factors of women Corporate Governance professionals in India and forms the base for further research in the area.
This study investigated the impact of job satisfaction and demographic factors on organizational commitment among teachers at Girls' College in Pune, India. A survey was conducted of 52 teaching staff. The study revealed:
1) There was a significant positive relationship between job satisfaction and organizational commitment. Teachers who were more satisfied in their jobs showed higher levels of commitment to the organization.
2) There was a significant positive relationship between age and organizational commitment. Older teachers tended to be more committed to the organization.
3) There was a significant negative relationship between education level and organizational commitment. Teachers with higher levels of education tended to be less committed to the organization.
The study recommends improving teachers' salaries and working conditions to increase job
American Journal of Multidisciplinary Research and Development is indexed, refereed and peer-reviewed journal, which is designed to publish research articles.
Integrative Approach to Work Psychology and The Integration of Multi Criteria...H.Tezcan Uysal
Abstract
The purpose of this study is analysing the work psychology through a holistic view, so
determining the right choice to designate a strategic management move through multi criteria
decision making method, by performing positive and negative work psychology analysis. In the
study, 221 the positive and negative work psychologies perception oriented to employees were
determined through survey method. The data were processed through correlation and regression
methods and a new set of information was obtained for ELECTRE analysis, a multi criteria
decision making method. Thus, the cycle of ELECTRE analysis was provided by using positive
work psychology outputs as alternative, and negative psychology outputs as criteria. In the result
of the analyses related to the work psychologies of employees, a reasonably significant relation
was determined between the outputs of positive and negative work psychologies. However, this
could not set forth which was the action plan to be implemented by managers. This problem was
solved through ELECTRE analysis. In the result of the ELECTRE analysis performed, it was
determined that, among the outputs of positive work psychology, “job satisfaction” was the most
dominant output to enhance the work psychology.
Asif razzaq final Business Research Methods on Employees satisfactionAsif Razzaq
Workplace spirituality may positively impact organizational commitment and job satisfaction. The study examined these relationships among employees of Toyota dealerships in Islamabad and Rawalpindi, Pakistan. A survey was administered to 111 employees. Results showed workplace spirituality significantly influences both organizational commitment and job satisfaction. Prior research also linked these concepts, with spiritual workplaces enhancing motivation, commitment, and adaptability among employees. The study aimed to analyze these effects at Toyota and investigate how job satisfaction relates to organizational commitment.
Role Stress Sources (Role Perceptions)'s Effect on Intention to Leave the Wor...inventionjournals
Role ambiguity and role conflict as role stress sources and turnover intention have been studied with various variables such as job satisfaction, organizational commitment, or organizational culture by some researchers. Then in this study we tried introduce the effect of role stress sources on intention to leave the work. Research of the study is applied at a State University in Ankara/Turkey. Role stress sources or role perceptions are held as role ambiguity and role conflict. The sample is consisted of 297 research assistants of the university from different departments. Role conflict and role ambiguity questionnaires applied to the research assistants. The results of the study demonstrated that multiple linear regression analysis is performed to determine effects of role conflict and role ambiguity on intention to leave work of research assistants. The results of multiple regression analysis are statistically significant (F (2,294) = 38,378, p <, 001). The adjusted R square value is 0,20. This result shows that 20 percent of the intention to leave the work is explained by role conflict and role ambiguity. According to the multiple regressions analysis performed, while the role ambiguity affects intention to leave the work significantly and negatively, the role conflict effects intention to leave the work significantly and positively.
“Exploring the Relationship between Personality and Job Performance” "New App...inventionjournals
This document explores the relationship between personality and job performance. It begins by reviewing previous studies that have investigated this relationship. Conscientiousness and extraversion are generally found to be positively correlated with job performance factors like productivity, while neuroticism and agreeableness are negatively correlated with leadership capabilities. The document then outlines the objectives and methodology of the study. The study aims to identify the meaning of personality and its relationship to job performance, discuss the Big Five personality theory, and investigate problems organizations face with personality testing. It reviews literature on the Big Five personality traits of neuroticism, extraversion, openness, agreeableness, and conscientiousness and their relationships with job performance dimensions like task performance and contextual performance.
This document summarizes a study that examined the relationship between job characteristics, perceived organizational support, job satisfaction, and turnover intentions among nonprofit employees. The study found that perceived organizational support was the strongest predictor of job satisfaction and turnover intentions. Autonomy was also found to directly predict job satisfaction and indirectly predict turnover intentions through job satisfaction. However, the other job characteristics did not significantly predict the outcomes when controlling for perceived organizational support. The results suggest nonprofit employees care more about their relationship with their organization than how their work is structured.
This document provides an introduction and background to a study on the relationship between flexible work arrangements, specifically telecommuting, and employee job involvement. It discusses previous research that identified individual and organizational determinants of job involvement. While some studies have looked at how factors like gender and tenure influence job involvement, little research has examined the impact of work arrangements. The objective of this study is to determine whether telecommuting affects employee job involvement levels and whether tenure, age or gender influence job involvement. It aims to address gaps in understanding how work arrangements may impact an important work attitude.
This document summarizes a dissertation that tests models of how organizational perceptions relate to job attitudes, effort, performance, and organizational citizenship behaviors. The dissertation integrated aspects of two previous models and hypothesized that Perceived Organizational Support and Perceived Opportunity for Reward would impact job satisfaction, organizational commitment, and job involvement, which would in turn influence effort and subsequently impact performance and citizenship behaviors. Employee-supervisor surveys were administered to test the hypothesized model and alternatives using structural equation modeling. Results provided support for the hypothesized model and indicated how organizational perceptions can impact attitudes, effort, and behaviors through social exchange relationships.
“Study of relationship between employees’ commitment, job satisfaction, job safety, job autonomy and employees’ turnover intention in a Construction Industry”
The document summarizes research on the relationship between emotional intelligence and job satisfaction, performance, and engagement. It first reviews literature showing emotional intelligence is linked to these employment factors. It then describes the study's methodology, hypotheses that emotional intelligence positively influences the three job variables, and data collection from 150 Pakistani telecom employees. Finally, descriptive analysis of the data is provided, showing the measures have acceptable reliability and normality. The study aims to understand if emotional intelligence impacts job attitudes in the Pakistani telecom sector.
Workplace Environment Characteristics as Antecedents of Affective Well-being ...Waqas Tariq
Workplace environment characteristics may positively or negatively evoke an individual’s affective experiences, and these experiences can influence affective experiences of others. This study investigates the relations between employees’ affective experiences and workplace environment characteristics. A questionnaire-based investigation was conducted with employees in Thai companies. Participants were asked to evaluate various aspects of their own workplace environments and their affective well-being at work. A factor analysis revealed eight workplace environment factors that contribute to the overall affective experiences of employees. These eight factors were confirmed to significantly correlate with overall affective well-being and its five sub-dimensions. With t-test analysis, this study also found gender differences in the perceptions of affective well-being at work and workplace environment characteristics. Finally, regression analyses showed that seven workplace environment factors, job goodness, less conflict, autonomy, camaraderie, authentic leadership, fitness, role clarity, as well as positive and negative personality traits are significant predictors of affective well-being in the workplace.
This document summarizes a study that investigated differences in job satisfaction between male and female secondary school teachers, and between teachers in urban versus rural schools. The study used a questionnaire to collect data from 785 teachers across 192 public high schools in one district. It found that female teachers reported higher job satisfaction than male teachers. It also found no significant difference in job satisfaction between urban and rural teachers. The document provides background on factors that can influence job satisfaction, such as gender, age, education level, and work environment. It reviews other research that has found both differences and no differences in job satisfaction based on these factors.
This study examined job satisfaction among senior male and female executives in Bangladesh. It surveyed 40 male and 40 female executives across various sectors. The study found that while there are some motivators for job satisfaction like feeling their work is recognized and understanding organizational goals, there are few strong motivators present overall. Both male and female executives reported similar levels of job satisfaction and liking their coworkers and jobs, indicating little gender difference. However, females reported slightly higher satisfaction with benefits while males preferred better communication in the workplace. The study concluded that while intrinsic motivators like work itself provide some satisfaction, there are limited other motivators to satisfy executives in their roles.
1) The study examined job satisfaction and organizational commitment among 721 employees across 56 small businesses.
2) It found that older workers reported higher levels of overall job satisfaction, commitment to their organization, and satisfaction with management compared to younger workers.
3) Additionally, satisfaction with the work itself increased with age, but satisfaction with pay and promotions declined slightly for those aged 41-50 before rising again.
11.a two factor model of organizational citizenship behaviour in organizationsAlexander Decker
The document discusses a theoretical framework for examining organizational citizenship behavior (OCB) using Herzberg's two-factor theory of motivation. It proposes that motivation factors positively impact OCB while their absence negatively impacts OCB. It also proposes that the presence of sufficient hygiene factors reduces job dissatisfaction, which could indirectly influence OCB. The framework aims to provide additional insights into understanding what motivates individuals' OCB.
14 the relationship between job burnout, organizational citizenship behavior,...INFOGAIN PUBLICATION
This document discusses a study that examines the relationship between job burnout, organizational citizenship behavior, and staff performance in a state tax organization. It provides background on key concepts like job burnout (including its components of emotional exhaustion, depersonalization, and reduced personal efficacy), organizational citizenship behavior (including its dimensions of civil behavior, conscientiousness, philanthropy, courtesy, and sportsmanship), and staff performance. The study aims to evaluate how job burnout and organizational citizenship behavior impact staff performance. It hypothesizes negative and positive relationships respectively and surveys 311 employees in a state tax organization to analyze the relationships.
This document summarizes factors that influence employee job satisfaction and models of job satisfaction. It discusses dimensions of job satisfaction such as working conditions, wages/salaries, opportunities for advancement, and social relationships. Models explained include affect theory, dispositional theory, opponent process theory, equity theory, and Herzberg's two-factor theory. The document concludes that job satisfaction is important for employee motivation and a positive work environment enhances satisfaction.
Organizational commitment was measured longitudinally over five months in 129 nursing employees across four hospitals. The study aimed to establish causal relationships between commitment and its presumed antecedents using multivariate analyses. Specifically, it tested whether commitment causes subsequent job satisfaction rather than vice versa, as most prior research assumed. It also examined how environmental factors, leadership behaviors, and job characteristics related to commitment over time. The results provide insights into commitment's antecedents and address limitations of prior cross-sectional research.
A comparative study of job satisfaction among physical delhiImtiyaz Hussain Kawa
This document summarizes a study that compares job satisfaction among physical education teachers in government and private schools in India. It finds that government school teachers reported higher job satisfaction than private school teachers. It also finds that female teachers reported higher job satisfaction than male teachers. However, it did not find a significant difference in job satisfaction between rural and urban teachers. The study was based on a survey of 40 physical education teachers using the Minnesota Satisfaction Questionnaire to measure job satisfaction.
Demographic Factors and Job Satisfaction: A Case of Teachers in Public Primar...Reuben Chirchir
Abstract
The success of any school depends among others on the social capital including teachers, students, parents and
other stakeholders who support the business of imparting knowledge. Satisfied and committed teachers impacts
both on individual student performance and general academic standards of the school. The study explored job
satisfaction among primary school teachers in relation to certain demographic variables. The objective of this
study was therefore to examine the influence of demographic factors on job satisfaction of teachers in public
primary schools in Bomet County, Kenya. This was done by conducting a survey using a self-administered
questionnaire. A total of 848 teachers in 129 primary schools participated in the study. Descriptive and
Inferential statistics were used to analyze the data. The overall finding was that teachers were ambivalent on job
satisfaction, meaning that they were not sure whether they are satisfied with their jobs. However, teachers were
satisfied with their colleague co-teachers and happy when assigned administrative duties. Teachers were more
satisfied when authority is delegated to them. It is evident that school leadership need to improve on in ways of
supervision, systems of reward, ways of communication and working conditions. It was further established that
there was significant differences in the level satisfaction of male and female teachers for satisfaction with
administrative duties (t = 2.645) and satisfaction with teaching (t= 2.448). It was also found that male teachers
are more satisfied with administrative duties (m=3.2; s.d. = 1.05) than female teachers (m=2.91; s.d.= 1.18).
Similarly, male teaches are more satisfied with teaching (m= 2.6; s.d.= 0.70) than female teachers (m= 2.5; s.d. =
0.79). This implies that female teachers are not keen on taking up additional administrative duties in the school.
Overall, there was no significant difference between the levels of job satisfaction between male and female
teachers. On the other hand, it was found that job satisfaction was positively correlated with the ‘age of
respondent’ (r= 0.092; p<0.01)><0.05).
Empowering Women: An Empirical Analysis of the Determinants of ‘Work-Family B...harpreetdusanjh
This study makes an attempt to analyse the determinants of ‘work-family’ balance related factor for Women Corporate Governance professionals in India. ‘Maslow Pyramid’ was utilized to assess the motivation of women joining Corporate Governance profession in India. The job satisfaction of the respondents and its association with ‘Family domain’ and ‘Work domain’ related variables was also assessed. The sample of the study was collected through a structured questionnaire from 200 women professionals having membership of Institute of Company Secretaries of India during the period November, 2017 – January, 2018. An empirical analysis was made on the data using statistical techniques of the Friedman Rank Test and Kendall's Tau Coefficient. The findings of the study reveal that need for ‘Achievement’ and ‘Affiliation’ are the key determinants for choosing Corporate Governance profession by women Company Secretaries in India. Furthermore, the level of job satisfaction was found associated with ‘family domain’ related and ‘work domain’ related variables. The study finds its relevance as this is ‘one of its kind’ study for exploring motivational factors of women Corporate Governance professionals in India and forms the base for further research in the area.
This study investigated the impact of job satisfaction and demographic factors on organizational commitment among teachers at Girls' College in Pune, India. A survey was conducted of 52 teaching staff. The study revealed:
1) There was a significant positive relationship between job satisfaction and organizational commitment. Teachers who were more satisfied in their jobs showed higher levels of commitment to the organization.
2) There was a significant positive relationship between age and organizational commitment. Older teachers tended to be more committed to the organization.
3) There was a significant negative relationship between education level and organizational commitment. Teachers with higher levels of education tended to be less committed to the organization.
The study recommends improving teachers' salaries and working conditions to increase job
American Journal of Multidisciplinary Research and Development is indexed, refereed and peer-reviewed journal, which is designed to publish research articles.
Integrative Approach to Work Psychology and The Integration of Multi Criteria...H.Tezcan Uysal
Abstract
The purpose of this study is analysing the work psychology through a holistic view, so
determining the right choice to designate a strategic management move through multi criteria
decision making method, by performing positive and negative work psychology analysis. In the
study, 221 the positive and negative work psychologies perception oriented to employees were
determined through survey method. The data were processed through correlation and regression
methods and a new set of information was obtained for ELECTRE analysis, a multi criteria
decision making method. Thus, the cycle of ELECTRE analysis was provided by using positive
work psychology outputs as alternative, and negative psychology outputs as criteria. In the result
of the analyses related to the work psychologies of employees, a reasonably significant relation
was determined between the outputs of positive and negative work psychologies. However, this
could not set forth which was the action plan to be implemented by managers. This problem was
solved through ELECTRE analysis. In the result of the ELECTRE analysis performed, it was
determined that, among the outputs of positive work psychology, “job satisfaction” was the most
dominant output to enhance the work psychology.
Asif razzaq final Business Research Methods on Employees satisfactionAsif Razzaq
Workplace spirituality may positively impact organizational commitment and job satisfaction. The study examined these relationships among employees of Toyota dealerships in Islamabad and Rawalpindi, Pakistan. A survey was administered to 111 employees. Results showed workplace spirituality significantly influences both organizational commitment and job satisfaction. Prior research also linked these concepts, with spiritual workplaces enhancing motivation, commitment, and adaptability among employees. The study aimed to analyze these effects at Toyota and investigate how job satisfaction relates to organizational commitment.
Role Stress Sources (Role Perceptions)'s Effect on Intention to Leave the Wor...inventionjournals
Role ambiguity and role conflict as role stress sources and turnover intention have been studied with various variables such as job satisfaction, organizational commitment, or organizational culture by some researchers. Then in this study we tried introduce the effect of role stress sources on intention to leave the work. Research of the study is applied at a State University in Ankara/Turkey. Role stress sources or role perceptions are held as role ambiguity and role conflict. The sample is consisted of 297 research assistants of the university from different departments. Role conflict and role ambiguity questionnaires applied to the research assistants. The results of the study demonstrated that multiple linear regression analysis is performed to determine effects of role conflict and role ambiguity on intention to leave work of research assistants. The results of multiple regression analysis are statistically significant (F (2,294) = 38,378, p <, 001). The adjusted R square value is 0,20. This result shows that 20 percent of the intention to leave the work is explained by role conflict and role ambiguity. According to the multiple regressions analysis performed, while the role ambiguity affects intention to leave the work significantly and negatively, the role conflict effects intention to leave the work significantly and positively.
“Exploring the Relationship between Personality and Job Performance” "New App...inventionjournals
This document explores the relationship between personality and job performance. It begins by reviewing previous studies that have investigated this relationship. Conscientiousness and extraversion are generally found to be positively correlated with job performance factors like productivity, while neuroticism and agreeableness are negatively correlated with leadership capabilities. The document then outlines the objectives and methodology of the study. The study aims to identify the meaning of personality and its relationship to job performance, discuss the Big Five personality theory, and investigate problems organizations face with personality testing. It reviews literature on the Big Five personality traits of neuroticism, extraversion, openness, agreeableness, and conscientiousness and their relationships with job performance dimensions like task performance and contextual performance.
This document summarizes a study that examined the relationship between job characteristics, perceived organizational support, job satisfaction, and turnover intentions among nonprofit employees. The study found that perceived organizational support was the strongest predictor of job satisfaction and turnover intentions. Autonomy was also found to directly predict job satisfaction and indirectly predict turnover intentions through job satisfaction. However, the other job characteristics did not significantly predict the outcomes when controlling for perceived organizational support. The results suggest nonprofit employees care more about their relationship with their organization than how their work is structured.
This document provides an introduction and background to a study on the relationship between flexible work arrangements, specifically telecommuting, and employee job involvement. It discusses previous research that identified individual and organizational determinants of job involvement. While some studies have looked at how factors like gender and tenure influence job involvement, little research has examined the impact of work arrangements. The objective of this study is to determine whether telecommuting affects employee job involvement levels and whether tenure, age or gender influence job involvement. It aims to address gaps in understanding how work arrangements may impact an important work attitude.
This document summarizes a dissertation that tests models of how organizational perceptions relate to job attitudes, effort, performance, and organizational citizenship behaviors. The dissertation integrated aspects of two previous models and hypothesized that Perceived Organizational Support and Perceived Opportunity for Reward would impact job satisfaction, organizational commitment, and job involvement, which would in turn influence effort and subsequently impact performance and citizenship behaviors. Employee-supervisor surveys were administered to test the hypothesized model and alternatives using structural equation modeling. Results provided support for the hypothesized model and indicated how organizational perceptions can impact attitudes, effort, and behaviors through social exchange relationships.
“Study of relationship between employees’ commitment, job satisfaction, job safety, job autonomy and employees’ turnover intention in a Construction Industry”
The document summarizes research on the relationship between emotional intelligence and job satisfaction, performance, and engagement. It first reviews literature showing emotional intelligence is linked to these employment factors. It then describes the study's methodology, hypotheses that emotional intelligence positively influences the three job variables, and data collection from 150 Pakistani telecom employees. Finally, descriptive analysis of the data is provided, showing the measures have acceptable reliability and normality. The study aims to understand if emotional intelligence impacts job attitudes in the Pakistani telecom sector.
Workplace Environment Characteristics as Antecedents of Affective Well-being ...Waqas Tariq
Workplace environment characteristics may positively or negatively evoke an individual’s affective experiences, and these experiences can influence affective experiences of others. This study investigates the relations between employees’ affective experiences and workplace environment characteristics. A questionnaire-based investigation was conducted with employees in Thai companies. Participants were asked to evaluate various aspects of their own workplace environments and their affective well-being at work. A factor analysis revealed eight workplace environment factors that contribute to the overall affective experiences of employees. These eight factors were confirmed to significantly correlate with overall affective well-being and its five sub-dimensions. With t-test analysis, this study also found gender differences in the perceptions of affective well-being at work and workplace environment characteristics. Finally, regression analyses showed that seven workplace environment factors, job goodness, less conflict, autonomy, camaraderie, authentic leadership, fitness, role clarity, as well as positive and negative personality traits are significant predictors of affective well-being in the workplace.
This document summarizes a study that investigated differences in job satisfaction between male and female secondary school teachers, and between teachers in urban versus rural schools. The study used a questionnaire to collect data from 785 teachers across 192 public high schools in one district. It found that female teachers reported higher job satisfaction than male teachers. It also found no significant difference in job satisfaction between urban and rural teachers. The document provides background on factors that can influence job satisfaction, such as gender, age, education level, and work environment. It reviews other research that has found both differences and no differences in job satisfaction based on these factors.
This study examined job satisfaction among senior male and female executives in Bangladesh. It surveyed 40 male and 40 female executives across various sectors. The study found that while there are some motivators for job satisfaction like feeling their work is recognized and understanding organizational goals, there are few strong motivators present overall. Both male and female executives reported similar levels of job satisfaction and liking their coworkers and jobs, indicating little gender difference. However, females reported slightly higher satisfaction with benefits while males preferred better communication in the workplace. The study concluded that while intrinsic motivators like work itself provide some satisfaction, there are limited other motivators to satisfy executives in their roles.
1. The study explored the influence of occupational stress and organizational climate on job satisfaction of managers and engineers at Indian Oil Corporation Limited in India.
2. The results found no significant difference in job satisfaction between managers and engineers, but found that managers perceived a more favorable organizational climate and lower occupational stress than engineers.
3. Higher-income managers reported greater job satisfaction than lower-income managers, but income had no influence on job satisfaction levels among engineers.
Well Being, Fairness, and Supervisor’s Ability and Support IJSRP Journal
This document summarizes a research study that examined the relationship between employees' affective well-being, their perception of fairness, and their supervisors' ability and family supportive behaviors. The study found moderate positive correlations between employees’ affective well-being and their perception of fairness, perceived supervisor ability, and family supportive supervisor behaviors. It also found a positive correlation between employees’ perception of fairness and their managers' skills. The findings imply that managers' performance and HR practices can impact these variables.
This document discusses various antecedents of job satisfaction from environmental, personality, and person-job fit perspectives. Regarding environmental antecedents, it examines job characteristics theory and finds that characteristics like skill variety, autonomy, and feedback are positively correlated with satisfaction. However, the effects of changing job characteristics may be short-lived. Pay level also influences satisfaction, particularly pay satisfaction, though fairness is more important. Regarding personality antecedents, traits like negative affectivity and external locus of control can influence how positively one views their job. Demographic factors like gender and age generally show few differences in satisfaction. Person-job fit perspectives suggest satisfaction occurs when people's attributes match their job's demands.
The purpose of this paper is to discuss on the concept of job satisfaction and how job satisfaction can make impact on the performance of employees in an organization. The paper will be limited to the positive and negative effects of Job satisfaction. Secondly, the literature review will discuss the relationship between employee motivation, job satisfaction and employee performance.
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
A STUDY OF EMPLOYEES JOB SATISFACTION AND ITS IMPACT ON THEIR PERFORMANCEJennifer Daniel
This document summarizes a study on the relationship between employee job satisfaction and performance. It first defines job satisfaction and outlines its importance for both employees and organizations. It then reviews literature on factors that influence job satisfaction, such as compensation, job security, working conditions, relationships with supervisors, promotion opportunities, and personal variables. The study aims to identify factors that affect job satisfaction and its impact on employee performance. Job satisfaction is found to positively correlate with productivity, customer satisfaction, and negatively correlate with absenteeism and turnover. The document concludes by providing recommendations for improving job satisfaction, such as clear communication, employee training, empowerment, fair compensation, and career development opportunities.
A Comparative Study Of Employee-Attitude Of Permanent And Temporary Employees...Sabrina Green
This document summarizes a study comparing the work attitudes of permanent and temporary employees in selected public sector undertakings in India. It provides background on issues around retaining employees and discusses previous literature on topics like job satisfaction, organizational commitment, and job involvement. The study aims to identify differences in work attitudes between permanent and temporary workers. Mann-Whitney and Wilcoxon-W tests were used to analyze survey data from these two groups. The findings section indicates some elements of job satisfaction like communication where significant differences were found between permanent and temporary employees.
Autonomy and Employee Job Satisfaction of Hotels in Port Harcourt, NigeriaAJHSSR Journal
Autonomy and employee job satisfaction of hotels in Port Harcourt. The population of this study was 1,764 from fifty (50) indigenous hotels in Port Harcourt metropolis. The sample size of 326 employees of hotels in Port Harcourt metropolis was obtained using the Taro Yamane‟s formula for sample size determination. The study adopted the cross-sectional survey in its investigation of the variables and applied both descriptive and inferential statistical techniques. The hypothesis was tested using the Spearman Rank Order Correlation Coefficient .The tests were carried out at a 95% confidence interval and a 0.05 level of significance. The reliability of the instrument was achieved through the Crombach Alpha coefficient with autonomy having 0.776 and organizational profitability having 0.891. The result of the findings revealed that autonomy has a significant positive relationship with employee job satisfaction of hotels in Port Harcourt. Based on empirical findings, the study concludes autonomy has a significantly influences organizational profitability. The study thus recommended that hotels should build on their distinctive competitive advantage so to sharpen their competitive aggression in the industry.
16Personal Consequences of Employee CommitmentUniversity o.docxdrennanmicah
1
6
Personal Consequences of Employee Commitment
University of Maryland Eastern Shore
Submitted in partial fulfillment of the requirements for Course #xxxx
Title
Professor
Date
Journal:
Personal consequences of employee commitment. Academy of
Management Journal, 32(3), 649-661.
Date:
1989
Author(s):
Romzek, B., S.
Introduction
The purpose of the study was to examine the positive or negative consequences of employee commitment on nonwork and career satisfactions with the central hypotheses as positive. The study analyses used panel data that tested the effects of employee commitment on satisfaction with nonwork and career progress. Findings support that organizational involvement has positive consequences for individuals.
Hypothesis and Research Question:
The author submitted two hypotheses that tested for positive or negative consequences of employee commitment on nonwork and career satisfactions. Controlling for family involvement and age, the author’s first hypotheses tested to determine if employee commitment would have positive consequences for individuals’ nonwork satisfaction. The second hypotheses tested to determine if employee commitment would have positive consequences for individuals’ satisfaction with their career progress and future prospects.
Method/Type of Study
Research Design
The research design was a quantitative cross-sectional two-wave panel study conducted in 1982 and 1984 respectively.
Research Participants
The study surveyed a random sample of 484 respondents in the first wave of the survey which took place in 1982. The same respondents were contacted for the second wave in 1984 and resulted in 368 of the original individuals responding. The original sample was drawn from personnel listings solicited through nine public agencies; three federal offices, three state offices, and three local governments based in the states of Kansas and Missouri. The author noted that the “agencies represented diversity in the level of government, scope of services provided, and size and constituted an availability sample.” Other than collecting data on age as a control variable, the author did not indicate additional demographic information as being collected for study purposes. Without the data, it is very difficult to determine if the findings can be generalized to the population.
Instrumentation
Organizational involvement was the concept used to measure employee commitment. The author employed a customized measurement instrument adapted from separate scales developed by Etzioni (1975) for organizational involvement; Romzek (1985) for organizational alienation; and Hall, Schneider and Nygren (1970) and Buchanan (1974) for positive psychological attachment. The resultant organizational involvement scale had a Cronbach alpha of .77. Nonwork satisfaction was adapted from a scale developed by the National Opinion Research Center. The five-item Likert format measured the extent o which individuals report being satisfied wi.
This document is a term paper submitted by a group of 8 students on the topic of job satisfaction. It includes an introduction discussing factors that influence job satisfaction. The literature review covers previous research on the relationship between job satisfaction and compensation, working conditions, management style, and need fulfillment. The objectives are to assess satisfaction levels in the banking sector and identify factors influencing job performance and satisfaction. The methodology describes collecting primary data through surveys and interviews, and secondary data from publications. The findings section analyzes survey results showing most employees are satisfied with compensation, management, responsibilities, job security, and organizational rules.
Managerial psychology is a sub-discipline of industrial and organizational psychology, which focuses on the efficacy of individuals, groups and organizations in the workplace. It's purpose is to specifically aid managers in gaining a better understanding of the psychological patterns common among individuals and groups within any given organisation. Managerial psychology can be used to predict and prevent harmful psychological patterns within the workplace and can also be implemented to control psychological patterns among individuals and groups in a way that will benefit the organisation long term.
This study examined the moderating effect of employees' growth need strength on the relationship between job characteristics and job satisfaction among bank employees in Sri Lanka. Survey data was collected from 62 bank staff measuring their perceptions of job characteristics, growth need strength, and job satisfaction. Hypotheses were tested using correlation and regression analysis. While job characteristics were positively related to job satisfaction, employees' growth need strength did not significantly influence this relationship. However, growth need strength was found to positively predict job satisfaction levels. The study provides insights into how growth motivation impacts satisfaction among bank employees in Sri Lanka.
The Effect of Job Satisfaction on Organizational Commitment of Healthcare Per...IOSRJBM
The purpose of this study is to assess the effect of the job satisfaction of health care personnel on organizational commitment’s components. The data of the research were collected by way of a survey that was conducted on 501 health care workers who work in a public university hospital in Turkey. Structural equation modeling (path analysis) was conducted to test the hypotheses. From the results of the analyses, there was no statistically significant influence of intrinsic satisfaction on organizational commitment was found. Only extrintic satisfaction was determined significantly negative effect on continuance commitment and positive effect on normative commitment. In other words, an increase in the level of extrinsic satisfaction causes a decrease in continuance commitment and an increase in normative commitment.
Work-Family Factors and its Relationships Between Dispositional, Occupational...Waqas Tariq
This study was conducted to test the mediating effects of work-family factors on the relationships between dispositional and occupational characteristics as the independent variables and intention to stay as the dependent variable. By using self-administered research questionnaire, data was collected from 240 middle age single mother employees in Klang Valley, Malaysia. Samples were determined through simple random sampling method whereby six out of 24 single mother associations were selected to obtain research samples. Descriptive statistical analysis was conducted to describe the respondents. Pearson Product Moment Correlation was used to determine the relationships among variables and Structural Equation Modeling using AMOS version 16.0 was utilized for model testing and to verify the presence of mediation effects. Further, the Soble’s z-test was used to test whether the mediators carry the effect of the independent variables on the dependent variable. The findings indicated that there were positive relationships among variables. The results also established the presence of mediation effects between the independent and dependent variables. Organizations may utilize work-family factors as mechanism to promote longer retention among employees. Keywords: Intention to stay, work-family facilitation, family satisfaction, dispositional characteristics, occupational characteristics.
An empirical assessment on job satisfaction of public knowledge employees in ...Alexander Decker
This document summarizes a study on job satisfaction among public knowledge employees in Bangladesh. The study surveyed 64 employees from agricultural research institutions and universities. It assessed levels of job satisfaction across 8 dimensions: pay, promotion, security, supervision, benefits & rewards, work ability & operating procedure, co-workers and nature of works. The major finding was that job satisfaction among these public employees was significantly dependent on work motivation and fair treatment. The document provides context on the importance of studying job satisfaction and reviews previous literature on defining and measuring job satisfaction.
This document provides an extensive literature review on factors related to employee job satisfaction at Coca-Cola and Pepsi. It discusses prior research on how job satisfaction is influenced by factors such as salary, benefits, work environment, relationships with supervisors and colleagues, promotion opportunities, and personal adjustment. The review also examines differences in satisfaction between private and public sector employees. The literature establishes that job satisfaction is an important indicator of employee behavior and organizational performance.
Factors of Job Satisfaction in UniversitiesIJAEMSJORNAL
Purpose: To highlight the factors that make up the concept of job satisfaction in organizations and, especially, in universities in order to reduce turnover and increase productivity. Design / methodology / approach: Bibliometric research in 34 selected articles, Scimago Journal Rank Q4 or higher. Findings: The findings suggest that job satisfaction focused on universities, although it has been little studied in the academic literature, show that the factors are like other types of organizations. Limitations of research: These results indicate the need for more studies to build a theory to raise job satisfaction in organizations and, especially, in universities. Practical implications: This document allows to identify the multiple criteria that influence job satisfaction to create the necessary conditions to retain the best qualified and talented personnel. Type of academic publication: Literature review. Originality / value: This article makes three specific contributions to literature. First, identify the factors that influence job satisfaction within any type of organization; second, it focuses on job satisfaction within universities, and third, it shows some constructs that help raise the level of job satisfaction.
Study the effects of antecedents of employee satisfaction in banking sector o...Alexander Decker
The document discusses a study on the factors affecting employee satisfaction in the banking sector of Pakistan. It examines six hypothesized antecedents of employee satisfaction: autonomy, challenge, performance measures, feedback, instrumentality, and stability/security. Data was collected through questionnaires from 180 employees of top banks in Pakistan. The results of the study found that all six factors had a positive and significant correlation with employee satisfaction. Autonomy had the strongest effect, followed by instrumentality, performance measures, challenge, feedback, and stability/security. The study provides evidence that enhancing these workplace factors can increase levels of employee satisfaction in the banking industry.
Start Smart: Learning the Ropes of AI for HR - Celine Maasland - SocialHRCamp...SocialHRCamp
Speaker: Celine Maasland
In this session, we’ll demystify the process of integrating artificial intelligence into everyday HR tasks. This presentation will guide HR professionals through the initial steps of identifying AI opportunities, choosing the right tools, and effectively implementing technology to streamline operations. Additionally, we’ll delve into the specialized skill of prompt engineering, demonstrating how to craft precise prompts to enhance interactions between AI systems and employees. Whether you’re new to AI or looking to refine some of your existing strategies, this session will equip you with the knowledge and tools to harness AI’s potential in transforming HR functions.
Building Meaningful Talent Communities with AI - Heather Pysklywec - SocialHR...SocialHRCamp
Speaker: Heather Pysklywec
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Accelerating AI Integration with Collaborative Learning - Kinga Petrovai - So...SocialHRCamp
Speaker: Kinga Petrovai
You have the new AI tools, but how can you help your team use them to their full potential? As technology is changing daily, it’s hard to learn and keep up with the latest developments. Help your team amplify their learning with a new collaborative learning approach called the Learning Hive.
This session outlines the Learning Hive approach that sets up collaborations that foster great learning without the need for L&D to produce content. The Learning Hive enables effective knowledge sharing where employees learn from each other and apply this learning to their work, all while building stronger community bonds. This approach amplifies the impact of other learning resources and fosters a culture of continuous learning within the organization.
Your Guide To Finding The Perfect Part-Time JobSnapJob
Part-time workers account for a significant part of the workforce, including individuals of all ages. A lot of industries hire part-time workers in different capacities, including temporary or seasonal openings, ranging from managerial to entry-level positions. However, many people still doubt taking on these roles and wonder how a temporary part-time job can help them achieve their long-term goals.
AI Considerations in HR Governance - Shahzad Khan - SocialHRCamp Ottawa 2024SocialHRCamp
Speaker: Shahzad Khan
This session on "AI Considerations in Human Resources Governance" explores the integration of Artificial Intelligence (AI) into HR practices, examining its history, current applications, and the governance issues it raises. A framework to view Government in modern organizations is provided, along with the transformation and key considerations associated with each element of this framework, drawing lessons from other AI projects to illustrate these aspects. We then dive into AI's use in resume screening, talent acquisition, employee retention, and predictive analytics for workforce management. Highlighting modern governance challenges, it addresses AI's impact on the gig economy as well as DEI. We then conclude with future trends in AI for HR, offering strategic recommendations for incorporating AI in HR governance.
Watch this expert-led webinar to learn effective tactics that high-volume hiring teams can use right now to attract top talent into their pipeline faster.
How to Leverage AI to Boost Employee Wellness - Lydia Di Francesco - SocialHR...SocialHRCamp
Speaker: Lydia Di Francesco
In this workshop, participants will delve into the realm of AI and its profound potential to revolutionize employee wellness initiatives. From stress management to fostering work-life harmony, AI offers a myriad of innovative tools and strategies that can significantly enhance the wellbeing of employees in any organization. Attendees will learn how to effectively leverage AI technologies to cultivate a healthier, happier, and more productive workforce. Whether it's utilizing AI-powered chatbots for mental health support, implementing data analytics to identify internal, systemic risk factors, or deploying personalized wellness apps, this workshop will equip participants with actionable insights and best practices to harness the power of AI for boosting employee wellness. Join us and discover how AI can be a strategic partner towards a culture of wellbeing and resilience in the workplace.
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Imagine a world where the needs, experiences, and well-being of people— employees and customers — are the focus of integrating technology into our businesses. As HR professionals, what tools exist to leverage AI and technology as a force for both people and profit? How do we influence a culture that takes a human-centred lens?
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Review of literature
1. CHAPTER II
REVIEW OF RELATED LITERATURE
Studies related to Job Satisfaction
Studies related to Organisational Commitment
Studies related to Job Satisfaction and Organisational Commitment
2. CHAPTER II
REVIEW OF RELATED LITERATURE AND STUDIES
The review of related studies involves the systematic identification,
location and analysis of documents containing information related to the
research problem. It is an account of what has been published on a topic by
accredited scholars and researchers. According to Best (1985), “A familiarity
with the literature in any problem area helps one to discover what is already
known, what others have attempted to find out, what methods of attacks have
been promising or disappointing and what problems remain to be solved.”
Review of related literature gives the research worker an opportunity to
acquaint himself/herself with the current knowledge and up-to-date
information about what has been thought and done in the area of his/her
choice.
The present study is an attempt to find out the extent of job satisfaction
and organisational commitment of employees in the IT industry of Kerala.
Studies pertaining to the job satisfaction, organisational commitment and
other related variables were reviewed in this chapter. The sources included
relevant scholarly research studies, journals, newspapers, seminar reports,
workshops and publications.
The review of related literature is arranged in three sections.
1. Studies related to Job satisfaction
2. Studies related to Organisational Commitment
3. Studies related to Job satisfaction and Organisational Commitment
3. 24
Review of Related Literature and Studies
2.1 STUDIES RELATED TO JOB SATISFACTION
Centers and Cantril (1946) have conducted their studies on job
satisfaction in relation to the marital status of workers and found that married
workers like their jobs more than unmarried workers do.
Inflow (1951) has stated that employees are dissatisfied in the early
phase of their service and that the first two years of service have the greatest
depressing influence on job satisfaction.
Talachi (1960) has observed that lower job satisfaction should
increase both labour turnover and absenteeism.
Shoukry and Otis (1964) have indicated that the level of job
satisfaction increases in the earlier period of employment and declines in the
terminal periods.
Gannon and Hendrickson (1967) conducted an exploratory study of the
career orientation and job satisfaction of wives employed in retailing
businesses as either clerks or officer workers. The findings showed that the
women were more satisfied with their jobs when job involvement was high.
Blum and Naylor (1968) have indicated that the level of job satisfaction
and commitment to work are the results of various attitudes an employee
holds towards his job, towards factors related to his job and towards life in
general.
Ronan (1970) has studied the relative importance of eighteen job
characteristics in relation to job satisfaction and found that job security is not
4. 25
Review of Related Literature and Studies
important to salaried workers but it is important to both managerial and hourly
workers.
Starcevich (1972) has identified certain job related factors such as
feelings of achievement, use of best abilities, challenging assignments,
growth on the job and recognition and ranked them among the most important
factors for both job satisfaction and job dissatisfaction regardless of the
respondents’ occupational level.
Orpen and Pinshaw (1975) involved a sample of 100 insurance clerks.
An individual’s hierarchy of needs influences the relationship between job
factors and job satisfaction. The findings indicated that the correlation
between job context or job content factors and overall job satisfaction were
not significant.
Seybolt (1976) explored the relationship between three characteristics
of the work environment (pay, job variety and task complexity) and job
satisfaction and the moderating effect of level of education on these
relationships. The results showed that individuals with grade school
education in jobs with low variety were significantly more satisfied with their
work than those with high school or college education in low variety jobs.
Snyder and Ferguson (1976) investigated the empirical relationship
between self-concept and job satisfaction. The sample consisted of 600
employees of Ohio University and of business establishments located in or
near Athens, Ohio. Sixty nine per cent of the sample were females and thirty
six per cent of the sample were clerical workers. The authors concluded that
5. 26
Review of Related Literature and Studies
in job satisfaction research, self-concept can serve as an independent
variables only to a limited degree.
Prakasam (1976) has found that occupational level has some
influence over the satisfiers and dissatisfiers of employees. In higher level
occupations, motivator factors act as satisfiers but in lower level occupations
both motivators and hygienic factors seem to act as satisfiers and
dissatisfiers.
Pathak (1977) has found that the most important job characteristics
sought by the high job satisfied group belonging to both the higher and the
lower hierarchies and the low job satisfied group belonging to the lower
hierarchy is the opportunity for advancement.
Ali (1978) has revealed that management levels are fertile grounds for
job satisfaction and work motivation.
Pestonjee (1979) has reported that the interaction between
occupational levels, security and alienation casts a significant influence on job
satisfaction.
According to Mishra (1980), job satisfaction is a feeling accruing out of
different conditions within a job and outside the job.
Pleitner (1982) has pointed out that job satisfaction results from the
degree of correspondence between the individual’s expectations on the one
hand and the circumstances of his job situation on the other, as compared by
the individual employee.
6. 27
Review of Related Literature and Studies
Renu, Harveen and Renu (1984) have revealed that higher the age
and the greater the number of dependents, the lesser will be the job
satisfaction.
Mendhi (1985) has examined the need satisfaction and job attitudes of
managers and observed that job dissatisfaction is highest for those public
sector managers who have never changed their jobs.
Dattuar and Prasad (1986) have found that the personnel in private
organization with the exception of those at the middle level are more satisfied
than those working in public organizations.
Irene and Albert (1989) have indicated that sex and educational level
cannot significantly account for differences in job satisfaction levels, whereas
occupation, age and length of service have a significant impact as some of
the satisfaction dimensions.
Mira and Pestonjee (1990) in their study of bank employees have
observed that middle managers expressed the greatest degree of satisfaction
followed by foremen and chiefs and then by workers.
Douglas, Stephen, Michael and Richard (1991) have observed in their
study that the least satisfied workers would be those who experienced
autonomous work in the past, and are frustrated by the lack of autonomy in
their current positions.
Thoomkuzhy (1993) has emphasized that complete job satisfaction of
the managers and workers in Kerala cannot be taken at its face value; it must
be related to rotation of jobs and different unfamiliar places of work.
7. 28
Review of Related Literature and Studies
Rahman (1994) in his study of job satisfaction of supervisors in the
garment industry suggest that open communication, job security, supervisory
status, recognition for good work and overtime are considered more important
for job satisfaction than job status, working environment and autonomy in
work.
Lakshminarayan and Prabhakaran (1994) states that textile workers
with less job satisfaction have more job stress and who have more job
satisfaction have less job stress. Job satisfaction and job stress are inversely
related, i.e., the more job satisfied individual will have less job stress. They
suggested that employee counselling should aim at coping strategies to
reduce job stress.
Rothausen (1994) argued that depending upon one’s parental status
the factors that influence or determine job satisfaction would differ.
Rothausen reported unique factors do appear to determine overall job
satisfaction for parent workers.
Thomas and Ganster (1995) examined the effects of two contextual
elements, family supportive policies and family supportive supervisors on
work family conflict and individual level strain variables. They found direct and
indirect support for the effect of family supportive supervisors on job
satisfaction. Their findings indicate work family conflict and control partially
mediated the relationship between the contextual elements and job
satisfaction.
8. 29
Review of Related Literature and Studies
Dayanandan (1997) in his study of Human Resource Management in
co-operative banks found that satisfaction with co-employees was favourable
among both the senior and junior level employees. He also states that
increased satisfaction was noticeable among the senior level employees with
regard to environment and working conditions of banks in comparison with
junior level employees.
Thomas (2001) in his study found that job satisfaction level is much
higher in managers of non-credit co-operatives. They also found that majority
of managers in co-operatives are unsatisfied with the present salary structure.
In a study conducted by Thomas and Sasikumar (2002) to determine
factors which are important in deciding job satisfaction of mangers in
co-operative sector, the following were found to be important – job security,
opportunity to use knowledge and skill, opportunity to participate in decision
making connected with job, variety in job and challenge in job.
Bruck (2002) examined whether there would be differential relationship
across the job satisfaction facets. These tests revealed no significant
differences across facets for any of the conflict measures. These results
provide important implications for practitioners who are implementing
organizational interventions designed to combat work family conflict.
In a study on work ethics of the industrial work force in selected public
and private sector enterprises in Kerala, Wilson (2003) found that workers in
the private sector are not satisfied with the reward system, as compared to
their counterparts in the public sector.
9. 30
Review of Related Literature and Studies
Jha and Pathak (2003) in their study of the nature of differences in the
levels of job satisfaction among executives of four public and private sector
organizations of Eastern and Northern part of India found the differences in
different aspects of job satisfaction, viz., job itself, pay and security were felt
by the executives. These aspects were found to be significantly higher in the
case of private sector organizations as compared to public sector
organisations.
Ilies and Judge (2003) attempted to identify personality traits that might
mediate the relationship between genetics and job satisfaction. They found
that personality traits only partially mediated this relationship and suggested
that perhaps other heritable traits, such as intelligence, may better explain this
relationship.
Yadav (2004) states that nature of work or the job content also
influences the level of job satisfaction of employees in the organization.
Rao (2004) in his article stated that reward systems have undergone a
sea change since globalization. In today’s talent market place, one can retain
one’s best people only by differentiating in their favour and by offering a mix of
monetary and non-monetary rewards. The key though is not to reward high,
but to reward the right people in the right way.
Robbins (2004) observed that persons with high level of job satisfaction
hold positive attitudes about their jobs while persons who are dissatisfied hold
negative attitudes about their jobs.
10. 31
Review of Related Literature and Studies
Shyam (2004) states that among health professionals working in public
sector, there are enough reasons to experience dissatisfaction. There is
disparity in income/salary, between those working in public sector and private
sector.
Sharma and Kumari (2004) found that public sector employees are in a
position in terms of their job satisfaction than the employees of private sector
organisations. Top management employees are more satisfied than the
middle and lower level employees. It was also revealed that the public sector
employees are more dissatisfied with their working conditions and incentives
than the employees of the private sector.
Chakraborty (2004) in a case study on job satisfaction among teachers
in educational institutions of Katwa Muncipality in the district of Burdwan, in
West Bengal found that teachers’ job satisfaction not only depends on nature
of job but also on institutional scenario, facilities, salaries and standard of the
students.
In a study on employee attitude and job satisfaction, Saari and Judge
(2004) found that job dissatisfaction appears to be related to other withdrawal
behaviours including lateness, unionization, grievances, drug abuse and
decision to retire.
Wayne, Musisca and Fleeson (2004) found that work to family conflict
was negatively related to job satisfaction, while work family facilitation was
positively related to job satisfaction.
11. 32
Review of Related Literature and Studies
Huang and Evert (2004) state that job level is positively related to job
satisfaction in individualistic countries but not in collectivist countries.
Moreover, the positive relationship between job level and job satisfaction
holds only for jobs with much opportunity to use one’s skills and abilities
especially in individualistic countries. Job level is even negatively related to
job satisfaction in jobs with little opportunity to use one’s skills and abilities in
collectivist countries.
Srivastava (2005) found from his study involving senior and middle
managers in two public sector companies that the changes in work and
service conditions are largely positive, resulting in greater job satisfaction than
before.
Sharma and Jyothi (2006) state that level of job satisfaction derived by
government school teachers is modest. The maximum satisfaction is derived
from the dimension of principals’ behaviour and the minimum from pay and
rewards, indicating high dissatisfaction with the pay and rewards packages
provided to them. Private School teachers are more satisfied than
government school teachers despite the poor package due to congenial
atmosphere in the private schools.
In a case study by Philip and Raju (2006) among doctors and nurses of
a multi-speciality private hospital, it was found that doctors are highly satisfied
with their jobs but nurses are just satisfied. However source wise analysis for
job satisfaction of nurses revealed that they are not satisfied in salary which is
one of the two most important sources out of the six considered in the study.
12. 33
Review of Related Literature and Studies
Ter Laura, Winfred, Gebhandt and Koelewin (2006) concluded that
personal goal facilitation through work offers a promising source of insight into
job attitudes and well being, complementing more traditional job
characteristics models. Personal goal facilitation through work refers to
perception of the extent to which one’s job facilitates the attainment of one’s
personal goals.
Dormann, Doris Dieter and Michael (2006) indicate a high stability of
core self evaluation. The stable job satisfaction factor was regressed on core
self evaluation variables using different models of core self evaluation. It is
concluded that current conceptualization of core self evaluation as a super
ordinate concept underlying its four dimensions is possible but overly broad in
job satisfaction research.
Anseel and Lievens (2007) examined (i) the relationship between the
feedback environment and job satisfaction and (ii) the mediating role of
leader-member exchange in a Belgian context. The findings highlight the
usefulness of diagnosing and assessing the feedback environment for a better
understanding of feedback processes and for enhancing feedback
interventions in organisation.
Ivy Philip (2007) has made a study on the HRM practises in the public
sector and private sector hospitals in Kerala. She identified the extent of
satisfaction of employees in hospitals and remarked that organisation with
more satisfied employees find to be more effective than organisations with
fewer satisfied employees.
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Slugoski (2008) stated that overall organizational commitment had the
greatest affect on intent to say, followed by job satisfaction, job alternatives
and job embededness added to the employee retention equation, explaining a
small but significant amount of intent to stay variance.
Sizer (2008) examined the effect of mentoring relationship on
job satisfaction and examined faculty members’ perceptions of the
effectiveness of the mentoring relationship. Findings suggest that faculty
members with mentors have higher levels of job satisfaction than faculty
members without mentors.
Salie (2008) studied the extent to which job satisfaction was correlated
with perceptions of servant leadership in Muslim centres and schools in South
East Michigan and Toledo, Ohio.
Judge, Heller and Klingir (2008) indicated that the traits from all three
taxonomies generally were significantly related to job satisfaction, even when
the traits and job satisfaction were measured with independent sources.
However when all three typologies were examined concurrently the core self
evaluation typology was the only typology that was significantly related to job
satisfaction.
Edwards, Bell and Arthur (2008) indicate that the relationship between
overall job satisfaction and task and contextual performance were the same.
There was a stronger relationship between satisfaction with supervision and
contextual performance compared to task performance. This also states the
importance of considering different facts with job satisfaction and job
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performance relationship, as well as the importance of matching predictors
and criteria in terms of their levels of specificity.
Clark and Tamara (2008) have revealed that there was strong
correlation between opportunities for promotions and job satisfaction. The
results indicate that external needs, opportunities for promotions, and pay
contribute to job satisfaction and reduction of turnover among employees
within insurance organizations. The problem with job satisfaction and
turnover is a concern within insurance industry.
Bennet (2009) examined the relationship between the subordinates’
perception of the leadership style of IT managers and one of three dependent
measures predicting subordinate extra effort, manager effectiveness and
satisfaction with management.
Kim Soonhee (2009) in his study on IT employees job satisfaction in
the public sector indicated that job clarity, effective communication with
management, a participatory management approach, organizational support
of career development, opportunity for advancement and family friendly
policies are all significant variables affecting job satisfaction of IT employees.
Leung and Olivia (2009) indicated negative correlation with job
satisfaction across societies. Results showed that social cynicism correlated
negatively with job satisfaction measurement concurrently, as was predictive
of job satisfaction measured subsequently.
Vijaya Krishnan (2009) states that the likelihood of individuals seeking
redress for alleged injustices through external mechanisms could reduce if it
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perceived that there are genuine internal attempts at the level of their
individual manager to address personal concerns. Every action taken by the
HRM will be held irresponsible if they do not comply with the ethical
standards. As it is important for employees to adhere to ethics, it is equally
important for the HRM to build the standards for ethics.
Pillai (2010) indicated the willingness of IT employees to exert high
levels of discretionary effort – put in extra hours to solve a problem, make
suggestions for improving processes and generally seek to play a key role in
an organization has plummeted to its lowest levels. Tech workers are under
constant pressure to keep up and want to be in jobs where they can learn and
grow.
Kaur (2010) in her study aimed at finding the level of job satisfaction of
college teachers of Punjab with respect to area, gender and type of institution.
The study revealed that rural college teachers were more satisfied as
compared to urban college teachers, because of their low expectations.
Furthermore, government owned college teachers were more satisfied than
government aided and self-financed college teachers. She also states that
higher socio economic status and level of life satisfaction too encourage the
college teacher for higher level of job satisfaction.
Austin (2010) have investigated and presented the findings of twenty
working professionals to determine how workplace friendships influence
career advancement and job satisfaction. The data suggested that vital
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friendship is important, friendship matters in the workplace, and vital friends
influence job satisfaction and career advancement.
Wu and Wang (2010) suggest the importance of taking personality
variables into consideration during the process of evaluating job satisfaction.
Job satisfaction should not only be related to extrinsic factors but also
associated with individual differences of dispositional tendency. Nurses with
positive evaluation and expectation towards self and others tend to report
higher job satisfaction.
Jain (2010) analysed the impact of liberalization on HRM practices in
public sector banks over a period of almost two decades. Variables were
measured and conclusions were drawn striking a blend between micro level
changes and their consequent impact on banking operations. Majority of the
respondents agreed that the primary reasons for improved productivity post
liberalization were use of IT, Infrastructure, competition in the market place
and outsourcing back office functions.
Chopra and Khan (2010) states that job satisfaction is a complex and
multifaceted concept, which can mean different things to different people.
The Link between job satisfaction and performance may prove to be a
spurious relationship, instead, both satisfaction and performance are the
result of personality. Hence the behavioural aspect of HRM has to be kept in
mind by the organizational decision makers.
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2.2 STUDIES RELATED TO ORGANISATIONAL COMMITMENT
Oscar (1966) has found that the strength of a person’s commitment to
an organization is influenced by the rewards he has received from the system
and the kinds of experiences he has had to undergo in order to receive the
rewards.
Robert (1970) has observed that people in low status occupations are
thought to have little commitment whereas people in high status occupations
should be more highly committed.
Gupta, Sharma and Rahman (1971) have in their studies indicated that
recognition is a variant of prime importance that influences one’s commitment
to organizational goals.
Hrebiniak and Alutto (1972) in their studies have shown that there is a
strong positive relationship between organizational commitment and
experience or seniority.
Porter, Steers, Mowday and Boulian (1974) have observed that
individuals highly committed to an organization’s goals and willing to devote a
great deal of their energy towards those ends would be inclined to remain with
the organization.
Staw (1976) has noted that negative consequences may actually cause
decision makers to increase their commitment.
Steers (1977) has found that work experiences are more closely
related to commitment than personal or job characteristics.
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Marsh and Mannari (1977) have observed in their study that Japanese
workers have higher levels of organizational commitment than Americans.
Fottler (1977) has reported that the failure of commitment at the top
leads to a failure of commitment in staff management at the personnel
department and the operating departments.
Gupta (1977) in his research study conducted on the industrial workers
employed in the Diesel locomotive unit in a public sector undertaking found
that workers in the public sector industry were highly committed to industrial
work.
Aryeh (1978) has indicated that workers with high protestant ethic tend
to express high moral commitment, while those with low protestant ethic tend
to express low moral commitment.
Jauch, Glueck and Osborn (1978) in their study among professors
have shown that researchers with the strongest professional commitment
have higher research productivity than others.
Mowday, Steers and Porter (1979) have found that the better
performing branches of a bank have employees with relatively higher levels of
organizational commitment than the low performing branches have.
Cook and wall (1980) have stated that supervisory relations and
interpersonal trust are positively related to organizational commitment.
Angle and Perry (1981) have found that organizational commitment is
positively related to some dimensions of organizational effectiveness such as
organizational adaptability turnover and tardiness rate.
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Morris and Sherman (1981) have in their research indicated that the
level of education is negatively related to organizational commitment.
O’Reilly and Caldwell (1981) have shown that job choice decision and
expectation of an employee can affect his future attitudes and commitments.
Welsch and Lavan (1981) have stated that organizational commitment
is an important behavioural dimension which can be utilized to evaluate the
strength of an employee’s attachment to his organization.
Padaki (1982) has found that individuals differing in their locus of
control react differently to organizational situation and correspondingly they
differ in their levels of commitment, motivation and satisfaction.
Amsa (1982) has in his research found that the expression of
commitment values in the form of good work performance takes place only
when an employee’s expectations from his job are reasonably fulfilled by the
organization.
Dhuru and Jyotsana (1982) have observed that a member’s lowest
degree of commitment to his organization is when he voluntarily intends and
wished to stay in the organization.
Sinha (1983) has found a significant and positive relationship between
overall organizational climate and organizational commitment.
Ferris and Aranya (1983) have observed that organizational
commitment is becoming an increasingly used instrument to predict
performance absenteeism and turnover.
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Lacy, Bokemeier and Shepard (1983) have indicated that regardless of
age and educational or occupational prestige level, men remain more
committed to continued working than women.
Balaji (1984) in his research on managers in co-operatives has found
that managers at the higher levels of the organizational hierarchy are more
committed to their organization than those at the lower echelons.
Oliver (1984) in his study of organizational commitment in six workers
co-operatives in Scotland has observed that the founder members of the
co-operatives showed significantly higher organizational commitment and also
identification involvement and loyalty than other members.
Balaji (1985) has found that professionals have weaker organizational
commitment than non-professionals.
Aranya, Kushnir and Valency (1986) in their study among men and
women accountants working in professional organizations indicate that
women accountants tend to have lower levels of commitment than their men
colleagues.
Curry, Wakefield, Price and Mueller (1986) have found that high levels
of repetitive work are associated with low commitment and high levels of
fairness in rewards are associated with high commitment.
Luthans, Baack and Taylor (1987) have found that age, education
tenure in the organization, tenure in the present position and supervisory
status have a positive relationship to organizational commitment.
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Alvi and Ahmed (1987) have indicated that the fulfilment of workers’
psychological needs along with others is a very important predictor of their
organisational commitment.
Decotiis and Summers (1987) have reported that commitment is
strongly associated with individual motivation, desire to leave, turnover and
objective measures of job performance.
Glisson and Durick (1988) have observed that in human service
organizations, larger worker groups rate themselves as less committed,
whereas work groups that provide both residential and walk-in service are
more committed than those providing more limited services.
Dornstein and Matalon (1989) have indicated that work experience
shows the strongest relationship with organizational commitment.
D’Souza (1990) has in his research study found that there exists a
significant positive relationship between quality of work life and employee
commitment for both managers and workers.
Mathieu and Kohler (1990) have stated in their study that the lowest
absence rate was found among employees who expressed both high
organizational commitment and job involvement.
Randall, Fedor and Longenecker (1990) have observed that
employee’s commitment to the organization is expressed through their
behaviour indicating a concern for quality, a sacrifice orientation, a
willingness to share knowledge and through their presence in the work
place.
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Oliver (1990) has noted that employees who show strong participatory
values exhibit relatively high commitment whereas employees with strongly
instrumental values show relatively lower commitment.
Sagar (1990) states the importance of sales people’s commitment to
the organization to enhancing retention. Based upon the study findings,
several strategies are described that managers can use to increase retention
of sales people. Managers need a better grasp of how to retain sales people.
Raju (1991) in his research study regarding teacher’s commitment to
the teaching profession has indicated that the more committed teachers
express high intrinsic motivation, inner direction, religiosity, external
expectations, self accountability and desire to utilize skills.
Lee and Johnson (1991) in their studies have found that the full time
employees have higher organizational commitment than part time workers
when both work at a preferred schedule.
Sharma and Chauhan (1991) have observed that highly motivated
employees feel more committed to their organization than those who are less
motivated.
Gregersen and Black (1992) have indicated that there is a positive
relation between the commitment of managers assigned abroad to their
parent companies and to local operations.
Florkowski and Schuster (1992) have shown that profit sharing support
can strengthen the workforce and it is an important determinant of
organizational commitment.
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Brockner, Tyler and Schneider (1992) have suggested that employees
who had relatively high levels of commitment before hand may if show a
sharp decline in commitment if their experience with the institution is
negatively discrepant from their prior beliefs.
Mayer and Schoorman (1992) have observed that turnover is more
strongly related to continuance commitment and performance is more strongly
related to value commitment than otherwise.
Rodgers, Hunter and Rogers (1993) have observed that effective
programme installation depend on the level of top management commitment.
The stronger the commitment the greater the potential for program success.
Besser (1993) in his research study comparing the commitment to work
of American and Japanese workers has concluded that Japanese workers are
more committed to their employing organizations than the American workers.
Sayeed (1994) in his research study among the managers of large
multinational firms has found that the level of management has a consistently
positive relationship with overall commitment, followed by length of service.
Yoon Baker and Ko (1994) have indicated that interpersonal
attachment among employees in immediate work units substantially increases
the employees’ commitment to their work organization.
Zeffane (1994) suggests that variations in management styles have a
significant effect on employee commitment.
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Vandenberg and Scarpello (1994) have reported on the significant
positive influence on occupational commitment upon organizational
commitment.
Anantharaman and Jagadeesh (1994) have stated that the unionized
employees perceive the organizational climate less favourably than non-
unionized employees. There is no difference between these groups in their
extent of job involvement. The various dimensions of organizational climate
seem to be not to one another suggesting their independent nature.
Wilson (1995) in his research study has found that older employees
and women employees are more committed to their organization than
younger employees and men employees. Married employees are more
committed than unmarried employees. He also states that the level of
education increases the organizational commitment of employees. Salary
and family income are positively related to organizational commitment.
Somers (1995) has indicated that affective commitment emerged as
the predicator of turnover and absenteeism whereas normative commitment
was positively related to the intent to remain.
Wallace (1995) has reported that corporatist organisations strive to
maximize employees’ commitment to the organization by enhancing
employee integration, upward mobility, participation in decision making and
the legitimacy of the authority system.
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Sakthidharan (1997) in his research study found that organizational
commitment does not produce any significant difference between workers and
managers.
Sharma (1997) has indicated that situational factors contribute more to
organizational commitment than person related factors.
Biswas (1998) has suggested that performance, threat and frustration
stressors are significant predictors of organizational commitment.
Mishra, Dhar and Dhar (1999) have reported that enhancing employee
satisfaction guarantees greater involvement and commitment on the part of
the employee to his job and organization.
Moideenkutty, Blau, Ravikumar and Ahemedali (2001) examined the
role of perceived organizational support as a relationship between perceived
situational factors and affective organizational commitment. It indicated that
perceived organizational support fully mediates the relationship between each
of these perceived situational variables and affective commitment to the
organization.
Camp (2001) examined the effect of two types of subjective
measurement of the work environment, job satisfaction and organizational
commitment, which are thought to be related to turnover. The study
examined two separate aspects of organizational commitment, commitment to
the overall organization and commitment to the specific institution. Both
measures of organizational commitment exert about equal influence on
turnover with commitment.
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Subrahmaniam (2002) in their study investigated the role of
decentralized structure of managers need for achievement as antecedents of
participative budgeting, and the impact of the concurrent relationship of all
three preceding variables on organizational commitment. Direct and positive
relationships were found between the two antecedent variables: decentralized
structure and manager’s need for achievement, and participative budgeting.
Participative budgeting in turn was found to have a direct and positive
relationship with organizational commitment. The results of the study have
implication for the design of effective management control processes and for
HRM of hospitality organizations.
Rose (2003) in his comparative study on the effect of pension schemes
on employee’s commitment between firms offering pension schemes and
those not offering pension schemes found higher commitment from workers at
companies that offered pension schemes than with those workers at firms that
did not.
Berg, Kalleberg and Appelbaum (2003) examined whether a high
commitment environment would positively impact work family balance in part
through its affect on organizational commitment. In their study, a high
commitment environment was defined as one that provides intrinsically
rewarding jobs, has supportive supervisors and high performance work
practices. They found affective commitment did partially mediate the
relationship between high commitment organizational practices and work
family balance.
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Eaton (2003) examined the effects of the formality of the policy and
perceptions of usability on organizational commitment. In her study, when
employees perceived that flexibility policies were not truly available to them,
they reported lower organizational commitment. Similarly, she found support
for the effect of perceived control over schedule on organizational
commitment.
Wasti (2003) investigated whether cultural values of individualism and
collectivism measured at the individual level influence the salience of different
antecedents of organizational commitment. The findings indicated that
satisfaction with work and promotion are the primary determinants of effective
and normative commitment for employees who endorse individualist values.
For employees with collectivist values, satisfaction with supervisors was found
to be an important commitment antecedent over and above satisfaction with
work and promotion.
Wright (2003) states that in order to be effective in the rapidly changing
markets, organisations are required to be flexible and adaptable, for which
their human resource management is desired to be commitment oriented
rather than control oriented. A commitment oriented HRM focuses on
developing employees who can be trusted to their discretion to carry out their
jobs in ways that are consistent with organisational goals. Committed
employees are more likely to expend their discretionary efforts towards
achieving organisational ends and show less counterproductive behaviour
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than those less committed and also engage in better quality in-role
behaviours.
Jyothi (2004) quoted a study on the relation between human resource
practices and employee commitment in hotels in United Kingdom and stated
that objective recruitment and selection strategies, structural training and
development are strongly associated with highly committed employees.
Anil Kumar (2005) in his study found that when an executive stays in
an organisation based on a perceived cost of leaving, career development
prospects and rewards play an important role in determining his continuance
commitment. The executive stays with the organisation because he or she
thinks that it will cost more to leave at present and take up a job elsewhere.
As a result, the employability factor becomes an important determinant of the
executives’ continuance commitment. Further he states that as executives
feel a sense of being trapped into the organisation due to the high cost of
leaving, they would stick on to the same organisation and would be less likely
to leave.
Lok, Westwood and Crawford (2005) investigated the relationship
between perception of organisational subculture and their significance for
organizational commitment. Results indicated that perceived subculture has a
strong relationship with commitment. They further identified the relative
strength of specific types of leadership style and specific types of subculture
with commitment.
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Rubin and Brody (2005) state that insecurity, time pressure, and
technologies increase employee’s accessibility to their workplace.
Accompanying these changes is a changing social contract between
employees and their employers. Organisational theories suggest that these
employment characteristics will undermine the attachment component of
organizational commitment that remain an important feature of contemporary
workplaces.
Davis, Pawlowski and Houston (2006) examined generational
differences in the work commitments of Baby Boomer (born between 1946 &
1962) and Gen. X (born between 1963 & 1981) IT professionals. Results
suggest that the work commitments of these generations of IT professionals
are more homogeneous than different.
Wade and Anthony (2008) has explored the relationship between the
attitudes and perceptions of minority professionals as related to fair treatment
between themselves and white counterparts, and whether those perceptions
influenced minority professionals to remain committed to organizations. They
suggest that while majority of respondents feel that they are treated as
equitably as their white counterparts, approximately one third indicated that
they were either unsatisfied or neutral on this subject. An overwhelming
majority of respondents are committed to their organization, even though they
may not always receive fair treatment, and many are unable to leave at this
time, regardless of treatment. Private sector employees indicated that they
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may be more willing to change jobs during the course of their careers as
opposed to those in the public sector.
Allen and Robert (2008) investigated proximal institutional predictors or
organizational commitment in college students. The study examined the
relationship of student-organ fit, satisfaction with faculty, student self-
evaluation of academic performance, class level, class attendance time,
gender and age upon affective, normative and continuance commitment. The
intent of the study was to look at student commitment variables in light of
potential business strategy implication for recruitment and retention of
students.
Felfe, Schmook, Schgns and Bernd (2008) indicate that commitment to
the form of employment explains variance of organizational outcomes over
and above organizational commitment. Generally, commitment to the term of
employment reflects an important attitude to the work situation besides
commitment to the organization or occupation. The results are discussed in
the right labour market trends.
Navaprabha (2009) suggests the social commitment of co-operatives in
Kerala. It can emerge as an alternative to the MNCs and other monopolies in
their respective fields to certain extent and in the case of consumer sector,
educational sector, as an alternative to a large extent.
Nicholson (2009) indicated that supervisory leadership practice usage
and agent’s affective and normative commitment are positively related and
agents affective, normative and continuance commitment are negatively
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related to turnover intention. Job and organizational tenure are not
significantly related to organizational commitment.
Aswathy and Gupta (2010) in their study on organisational commitment
of Indian managers in multinational companies found that the employee’s
commitment towards the organisation is based mainly on their perceptions
about the four organisational practices: organisational structure, management
style, HR practices and non-work practices. They concluded that the
employees’ level and nature of commitment towards the organisation is
subject to the employer’s employee-friendly and caring practices. That is, if
an organisation offers HRM systems aimed at employer-employee mutual
benefit, employee’s commitment levels do improve.
Hashim (2010) states that employee’s commitment is influenced by
many factors including the management styles within the organization. He
examined the management of human resources from the Islamic perspective
and its effects on organizational commitment among selected employees in
Islamic organizations in Malaysia. The results show that the Islamic approach
in HRM was highly and significantly correlated to organizational commitment.
Crook (2010) states that the key problems of African Public Services
are understaffing and lack of organizational commitment. It is argued that the
best way foreword is to identify and work with the competent managers to be
found in islands of effectiveness encouraging and spreading more effective
kinds of incentives and developing more positive organizational cultures.
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Pressure from the public for better performance is only likely to work if the
need to respond is incorporated into organizational incentive structures.
Leenu and Lakhwinder (2011) found that all HR practices lead to
organisational commitment. For instance, compensation, career development
and supervisory support have been found correlated significantly with some
forms of commitment but did not emerge as significant predictors of any form
of commitment. The study indicates that the redundancy of the normative
commitment construct is a cause of concern for many while studying separate
dimensions of commitment and needs further investigation.
2.3 STUDIES RELATED TO JOB SATISFACTION AND ORGANISATIONAL
COMMITMENT
Bateman and Strasser (1984) have indicated that commitment has a
positive casual impact on job satisfaction.
Raju and Srivastava (1986) have suggested that employees who are
satisfied with a company may develop commitment to the organization and
vice versa.
Brooke, Jr. Russell and Price (1988) have stated that work involvement
is positively related to job satisfaction, job involvement and organizational
commitment.
Romzek (1989) has pointed out that committed employees are more
satisfied with their career prospects within their organization.
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Cramer (1993) has indicated that stronger organizational commitment
is associated with greater satisfaction with the job, salary and career
structure.
Tett and Mayer (1993) hold the view that commitment and satisfaction
each contribute uniquely to the turnover process.
Rahim and Afza (1993) have found that commitment and satisfaction
are positively related to the propensity to leave a job.
Balachandran and Anantharaman (1996) have found a strong
relationship between organizational commitment and facets of organizational
stress and job satisfaction.
Buffardi and Erdwins (1997) examined the impact that employer
sensitivity to child–care needs and child-care satisfaction had on both job
satisfaction and organizational commitment of employed women. The results
clearly suggested that employer sensitivity to child-care needs was strongly
related to affective commitment and job satisfaction. Further it appears that
caregiver attentiveness may also be a significant predictor of both job
attitudes.
Driscoll and Randall (1999) have indicated that perceived organization
support was significantly linked with job involvement, and with affective and
continuance commitment, although its relationship with continuance
commitment was negative. Satisfaction with intrinsic and extrinsic rewards
was also a salient predictor of job involvement and affective commitment, but
not continuance commitment.
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Giffeth, Horn and Gaertner (2000) reported that job satisfaction is
negatively related to turnover intention. Organizational commitment predicts
turnover better than job satisfaction. This finding suggests that job satisfaction
may be a more distal influence upon turnover intention than organizational
commitment.
Springer (2002) investigated the potential mediating role of job
satisfaction between job stressors – namely role overload -quantitative, role
over load – qualitative and lack of career development – as a source of stress
on the one hand and various facets of organizational commitment, namely,
affective, continuance and normative. Path analysis revealed that role
overload – quantitative directly and negatively influence both job satisfaction
and career development as a source of stress directly and negatively
influence job satisfaction. Findings also suggest that job satisfaction mediates
the influence of role overload – quantitative on various facets of organizational
commitment.
Behson (2002) sought to determine whether the specificity of the
supportive measures influenced the outcomes. This study examined whether
general measures of organizational supportiveness and more focal
supportiveness measures differentially predicted important organisational
outcomes. The results suggest that the more specific measures of
supportiveness did account for variance in work family specific outcomes.
However, the specific measure did not account for variability in job satisfaction
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and affective commitment beyond the more general measure of organizational
supportiveness.
Behson (2002) reported that the ability to make informal work
accommodations for family moderated the relationship between family to work
conflict and work stress, which predicted job satisfaction and organizational
commitment. In addition, control over schedule predicted informal work
accommodation.
Siu Ling Oi (2002) examined occupational stressors and well
being for blue and white collar occupations with Chinese and Hong Kong.
The study demonstrates that occupational stressors play a significant role in
determining job satisfaction and physical well being. These results of the
study show that organizational commitment and well being are positively
related.
Heslin (2003) in his study ‘job satisfaction and organizational
commitment’ stated that employees’ productivity is largely related to their level
of job satisfaction and in fact the turnover rate can be reduced with a higher
level of organizational commitment. There is relatively strong relationship
between job satisfaction and organizational commitment.
Raveendran Nair (2004) in his study identified the bank managers’
perceptions of motivational requirements, measuring their level of satisfaction
and evaluating their commitment to the organisation which will provide useful
guidelines in framing human resource development policies in the service
industry of banking. He found that the factors of job satisfaction emerged as
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the pertinent predictors of commitment. The different forms of commitment of
managers are related with their level of job satisfaction.
Chong, Eggleton and Michele (2006) examined the multiple roles (i.e.,
cognitive, motivational and value attainment) of participative budgeting and
the combined effects of these three roles on subordinates’ job performance.
This paper proposes that participative budgeting affects job performance via
three intervening variables, namely, role ambiguity, organizational
commitment and job satisfaction. The results support the multiple roles of
participative budgeting and the indirect effect of participative budgeting on
subordinates’ job performance through role ambiguity, organizational
commitment and job satisfaction.
Trimble and Douglas (2006) studied affective organizational
commitment, job satisfaction and turnover intention of 468 missionaries.
Tenure in the organization was a stronger predictor of organizational
commitment, job satisfaction and turnover intention than was age (i.e., new
generation vs. older generation).
Senter and Martin (2007) suggested the proposition that part time
employee group membership accounts for incremental variance in predicting
turnover. The study also provides additional support for the premise that
organizational commitment, job satisfaction and perceived employment
alternatives differentially predict turnover for these part time groups.
Moffitt (2008) examined the moderators and mediators of the
relationship between traumatic caregiver stress and job satisfaction,
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organizational commitment and turnover intentions. Many employees are
unexpectedly forced into a role of caregiver. In this study, traumatic caregiver
stress was found to have direct effects on family. Organisations need to pay
attention to the needs of employees who have the dual role of caregiver.
Tzinier, Waismal, Netanel and Broadman (2008) state the extent to
which personality traits for the unique variance in job satisfaction and
organizational commitment. Analysis of data showed that 58 and 44 per cent
of the explained variance in job satisfaction and organizational commitment
respectively, were accounted for by factors in this personalogical framework.
Mosadighrad (2008) indicated that hospital employees are moderately
satisfied with their jobs and committed to their organization. Job satisfaction
and organizational commitment were closely interrelated and correlated with
turnover intention.
Graham and Nafukho (2010) seek to introduce a conceptual model that
illustrate presumed association among work climate relationships, job
satisfaction, organizational commitment, turnover intentions, retentions, crash
rates, and numerous residual costs. They state that organizational
commitment when compared to turnover, has received limited attention in
transportation safety research among truckload organization. This study
raises the level of awareness that there is much work to do related to gaining
a comprehensive knowledge of variables that influence driver safety
outcomes and the appropriate interventions necessary to elevate
organizational commitment and retention.
38. 59
Review of Related Literature and Studies
Conclusion
The review of related literature revealed that Job Satisfaction and
Organisational Commitment are the most important variables in Human
Resource Management. Many studies reviewed showed that these two
variables are interdependent. The review of related literature was very helpful
to the investigator in formulating her objectives and hypotheses. It was also
instrumental in gaining an in-depth knowledge of the two variables she has
selected for the purpose of the study.
39. 60
Review of Related Literature and Studies
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