SlideShare a Scribd company logo
Re vers al of
             For  tune
                        Print and We  b aren’t exclusive.
                        Bu ild them that way.


Reversal of Fortune - APC       Collin Crowell – collin@ringier.vn
Who am I?




Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
Ringier who? A long story…
o  175-year old family-owned
   Swiss media company
o  Market leader in East and
   Central Europe with Axel
   Springer
o  Launched in Vietnam 20 years
   ago. Only foreign publisher.
o  Reinvested in Vietnam in
   2009. Expanding carefully
   into S.E. Asia.

Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
What is ringier focused on?

1.  Launching more
    international titles
                                                                 •  Women
2.  Building digital
    businesses based
                                                                 •  Age: 25-34
    on databases and                                             •  ABC Class
    transactions




Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
But enough
                                         about me.

Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
The web and print. It’s
       not a zero-sum
       world in publishing.

Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
!But… Cannibals!
    The web eats my print
    business.




Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
I don’t believe this. I
         nd that the web
       engages my readers,
       drives down my
       editorial costs and
       improves my overall
       performance.
Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
No money!
       There’s no money
       online or I can’t
       make money.




Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
My experiences tell
       me this is wrong.
       Change your
       perspective I nd,
       that at worst, the web
       can save you money.
Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
The City Weekend Project
o  City Weekend is an English
   entertainment magazine in
   China.
o  We were poor. We were
   behind. We had to think
   differently.
o  Fortunately, we had a great
   CEO who championed the
   Web (even though he didn’t
   know what that meant.)


Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
Before we were just
                     like everyone else…
o  A small group of editors would plan, source and
   edit content into a magazine.
o  After the magazine came out, some poor “web
   editor” would be responsible to upload all the
   content online.
o  The only interactivity was that users could submit
   classi eds.
o  Our staff turnover was high. Work was hard!

Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
The trick was to
     reverse it Instead of
     making a magazine, we
     made a website
     that made a
     magazine.

Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
The website became the
             smartest guy in the room
o  Editors and users shared events, articles, listings, photos,
   classi eds and comments with the site.
o  Each “object” shared by users was ranked on the site. The
   best of the web was analyzed by the editors and exported
   into print.
o  Editors and Sales and Marketing were alerted to new
   content via the CMS’s content approval system.
o  The CMS exported the best content directly into InDesign. It
   also published the content into our email updates and
   mobile service.

Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
UGC content flow in the City
          Weekend CMS
1                           2                        3                  4
USERS *                     CMS                        EDITORS          CMS
•  Visit site               • Categorized,             • Approved       • Exports data
                              ranked,                    Sorted and       into:
•  Create                                                edited data
                              managed and                                 • Magazine
   content
                              shared data                                 • Email update
   •  Listings              • Alerted users                               • Mobile
   •  Classi eds            • 24/7                                          phone
   •  Articles                                                            • RSS feeds
   •  Events
   •  Photos



Reversal of Fortune - APC          Collin Crowell – collin@ringier.vn
City Weekend magazine advertised web interaction for users




                                                                     Contact
                                                                     editor.
                                                                     Read blog.




Contact the
author.
Read more.




                             Pick your                    Add your
 Reversal of Fortune - APC   favoritesCrowell – collin@ringier.vn
                                 Collin                     events
It was one big circle
                                                                     Users/
                            Products
                                                                     Readers
                            • Magazine,
                              email update,                          • Share content
                              mobile phone                             they like and
                                                                       want




                            Editors                                The website
                            • Organize,                            • Organizes,
                              edit, share,                           ranks, edits,
                              help design                            shares, alerts


Reversal of Fortune - APC               Collin Crowell – collin@ringier.vn
So, did it work?
o  800 unique daily visitors in 2006 
o  Today, 36,000 (double our competitors) 
o  3,000 listings in 2006. Today- 19,842
o  In 2006, we had zero registered users.
   Today, we have 102,874.
o  CW is now the market leader in Beijing and
   Shanghai. CW has a staff of 15 editors. Our
   next competitor has 30.
Reversal of Fortune - APC      Collin Crowell – collin@ringier.vn
Instead of making a
     magazine, make a
     website that makes
     a magazine.



Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
Yeah, but…

Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
Meet marry.vn


                                                                    I’m a
                                                                   website!




Reversal of Fortune - APC     Collin Crowell – collin@ringier.vn
No. 1 wedding website in vn
o  Launched in August 2010
o  Based off theknot.com
o  Focused on business
   directory, photos and user
   engagement (UGC)
o  150,000 visits/month
o  11,000 members
o  2 full time editors
o  Published rst magazine in
   April 2010 (7 months later)


Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
Marry Milestones




Reversal of Fortune - APC       Collin Crowell – collin@ringier.vn
Revenues looking good




  Jun-­‐10	
     Jul-­‐10	
   Aug	
  2010	
     Sep	
     Oct	
     Nov	
     Dec	
     Jan	
  2011	
     Feb	
     Mar	
     Apr	
     May	
     Jun	
  2011	
  




Reversal of Fortune - APC                                            Collin Crowell – collin@ringier.vn
Marry market share

                                      12%	
  
                             5%	
  



                            16%	
  

                                                          67%	
  




Reversal of Fortune - APC       Collin Crowell – collin@ringier.vn
So what did
              we do?
Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
website then the magazine


    Website                        Email                          Magazine
       Everything                Popular                         Best of Marry.vn
       o Directory               o Listings                      o Listings
       o Photos                  o Photo albums                  o Photo albums
       o Columnists              o User reviews                  o Articles
       o Forum                   o Forum topics
       o User reviews




Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
Advertisers everywhere possible


    Website                         Email                          Magazine
       o Banner Ads               o Newsletter Ads                o Print Ads
       o PR Articles              o Promotion Email               o PR Articles
       o Category Sponsor         o Noti cation Email             o Business Listings
       o Search Sponsor                                           o Photo Collection
       o Consultant Corner




Reversal of Fortune - APC    Collin Crowell – collin@ringier.vn
Marry.vn made a decent Magazine

                            o     Launch: April 2011
                            o     2x Advertising Sales Target in 2 weeks
                            o     Best Seller on online bookstores
                                  in 2 days for 3 weeks
                            o     Newsstand Sales:
                                   Sold out after 3 weeks
                                   Distribution partner request for reprint




Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
make a website that
                 makes a magazine.

Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
There’s something about Marry…

o  Low headcount (2 editors!)

o  Great content for low costs (site
   can even score and select)

o  Advertisers see the bene t of
                                                   Marry
   moving to web

o  Editors want to work on web,
   because it makes their life easier

o  Web performance GROWS when
   it became the focal point




Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
We are reversing our
     traditional print
                                                                 Ringier’s cooking magazine




     magazines to…
     make websites
     that make
     magazines.
Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
A recent issue of Bep Gia Dinh




                                                                Share your recipes
   The magazine drives traf c to the website
Reversal of Fortune - APC          Collin Crowell – collin@ringier.vn
Yeah, but…

Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
g
                Put our $ where our mouth is
Comin

      www.ELLE.vn
 soon



  We’ll focus on…
  o  Promoting and streaming the most
     popular columnists
  o  Shopping deals become shopping
     trends
  o  Popular stores/shops drive (directory)
     feature stores and become advertisers
  o  Street fashion/style photos become
     user engagement




  Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
5 Key points on reversal
1.  Start with content that’s “easy” to reverse i.e. low-
    hanging fruit. Don’t have to do it all in one-go.
2.  Think of content as objects and give each object a
    score. Then you can stream the object into the best
    place i.e. email, mobile, print, etc.
3.  The web has everything, print has the best. Don’t
    duplicate, distinguish.
4.  Choose or build a CMS (open source!) that is editor-
    friendly. Who wants to do two jobs?
5.  Invest in great people who get brands and
    positioning.
Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
But enough about
                                     me…. What do you
                                     think of me?

Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn
P.S. We’re hiring.

Reversal of Fortune - APC   Collin Crowell – collin@ringier.vn

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Reverse the process - Digital publishing in Asia

  • 1. Re vers al of For tune Print and We b aren’t exclusive. Bu ild them that way. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 2. Who am I? Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 3. Ringier who? A long story… o  175-year old family-owned Swiss media company o  Market leader in East and Central Europe with Axel Springer o  Launched in Vietnam 20 years ago. Only foreign publisher. o  Reinvested in Vietnam in 2009. Expanding carefully into S.E. Asia. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 4. What is ringier focused on? 1.  Launching more international titles •  Women 2.  Building digital businesses based •  Age: 25-34 on databases and •  ABC Class transactions Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 5. But enough about me. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 6. The web and print. It’s not a zero-sum world in publishing. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 7. !But… Cannibals! The web eats my print business. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 8. I don’t believe this. I nd that the web engages my readers, drives down my editorial costs and improves my overall performance. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 9. No money! There’s no money online or I can’t make money. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 10. My experiences tell me this is wrong. Change your perspective I nd, that at worst, the web can save you money. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 11. The City Weekend Project o  City Weekend is an English entertainment magazine in China. o  We were poor. We were behind. We had to think differently. o  Fortunately, we had a great CEO who championed the Web (even though he didn’t know what that meant.) Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 12. Before we were just like everyone else… o  A small group of editors would plan, source and edit content into a magazine. o  After the magazine came out, some poor “web editor” would be responsible to upload all the content online. o  The only interactivity was that users could submit classi eds. o  Our staff turnover was high. Work was hard! Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 13. The trick was to reverse it Instead of making a magazine, we made a website that made a magazine. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 14. The website became the smartest guy in the room o  Editors and users shared events, articles, listings, photos, classi eds and comments with the site. o  Each “object” shared by users was ranked on the site. The best of the web was analyzed by the editors and exported into print. o  Editors and Sales and Marketing were alerted to new content via the CMS’s content approval system. o  The CMS exported the best content directly into InDesign. It also published the content into our email updates and mobile service. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 15. UGC content flow in the City Weekend CMS 1 2 3 4 USERS * CMS EDITORS CMS •  Visit site • Categorized, • Approved • Exports data ranked, Sorted and into: •  Create edited data managed and • Magazine content shared data • Email update •  Listings • Alerted users • Mobile •  Classi eds • 24/7 phone •  Articles • RSS feeds •  Events •  Photos Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 16. City Weekend magazine advertised web interaction for users Contact editor. Read blog. Contact the author. Read more. Pick your Add your Reversal of Fortune - APC favoritesCrowell – collin@ringier.vn Collin events
  • 17. It was one big circle Users/ Products Readers • Magazine, email update, • Share content mobile phone they like and want Editors The website • Organize, • Organizes, edit, share, ranks, edits, help design shares, alerts Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 18. So, did it work? o  800 unique daily visitors in 2006  o  Today, 36,000 (double our competitors)  o  3,000 listings in 2006. Today- 19,842 o  In 2006, we had zero registered users. Today, we have 102,874. o  CW is now the market leader in Beijing and Shanghai. CW has a staff of 15 editors. Our next competitor has 30. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 19. Instead of making a magazine, make a website that makes a magazine. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 20. Yeah, but… Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 21. Meet marry.vn I’m a website! Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 22. No. 1 wedding website in vn o  Launched in August 2010 o  Based off theknot.com o  Focused on business directory, photos and user engagement (UGC) o  150,000 visits/month o  11,000 members o  2 full time editors o  Published rst magazine in April 2010 (7 months later) Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 23. Marry Milestones Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 24. Revenues looking good Jun-­‐10   Jul-­‐10   Aug  2010   Sep   Oct   Nov   Dec   Jan  2011   Feb   Mar   Apr   May   Jun  2011   Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 25. Marry market share 12%   5%   16%   67%   Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 26. So what did we do? Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 27. website then the magazine Website Email Magazine Everything Popular Best of Marry.vn o Directory o Listings o Listings o Photos o Photo albums o Photo albums o Columnists o User reviews o Articles o Forum o Forum topics o User reviews Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 28. Advertisers everywhere possible Website Email Magazine o Banner Ads o Newsletter Ads o Print Ads o PR Articles o Promotion Email o PR Articles o Category Sponsor o Noti cation Email o Business Listings o Search Sponsor o Photo Collection o Consultant Corner Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 29. Marry.vn made a decent Magazine o  Launch: April 2011 o  2x Advertising Sales Target in 2 weeks o  Best Seller on online bookstores in 2 days for 3 weeks o  Newsstand Sales:  Sold out after 3 weeks  Distribution partner request for reprint Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 30. make a website that makes a magazine. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 31. There’s something about Marry… o  Low headcount (2 editors!) o  Great content for low costs (site can even score and select) o  Advertisers see the bene t of Marry moving to web o  Editors want to work on web, because it makes their life easier o  Web performance GROWS when it became the focal point Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 32. We are reversing our traditional print Ringier’s cooking magazine magazines to… make websites that make magazines. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 33. A recent issue of Bep Gia Dinh Share your recipes The magazine drives traf c to the website Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 34. Yeah, but… Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 35. g Put our $ where our mouth is Comin www.ELLE.vn soon We’ll focus on… o  Promoting and streaming the most popular columnists o  Shopping deals become shopping trends o  Popular stores/shops drive (directory) feature stores and become advertisers o  Street fashion/style photos become user engagement Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 36. 5 Key points on reversal 1.  Start with content that’s “easy” to reverse i.e. low- hanging fruit. Don’t have to do it all in one-go. 2.  Think of content as objects and give each object a score. Then you can stream the object into the best place i.e. email, mobile, print, etc. 3.  The web has everything, print has the best. Don’t duplicate, distinguish. 4.  Choose or build a CMS (open source!) that is editor- friendly. Who wants to do two jobs? 5.  Invest in great people who get brands and positioning. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 37. But enough about me…. What do you think of me? Reversal of Fortune - APC Collin Crowell – collin@ringier.vn
  • 38. P.S. We’re hiring. Reversal of Fortune - APC Collin Crowell – collin@ringier.vn