Recommended
More Related Content
Recently uploaded
Recently uploaded (20)
Featured
Featured (20)
Retrospectives - looking back to move forward
- 1. Retrospectives: Looking back to move forward Katie Difford + Mattia Battiston @katiedifford @BattistonMattia
- 2. Outline ● What a retrospective is and why we have them ● Typical retrospective format ○ Ice breakers & energizers ○ Collecting topics ○ Voting ○ Facilitating a discussion ● Generating actions Objective: show you how to plan + facilitate a retro
- 3. ON YOUR FEET... Clappingicebreaker: https://vimeo.com/296802161 - Artur Margonari
- 4. Retrospective: “Looking back or dealing with past events or situations”
- 5. Prime Directive “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand” - Norm Kerth http://www.funretrospectives.com/the-retrospective-prime-directive/
- 6. Why Retrospect? - Team building - Problems that haven’t been discussed - Take a step back from a work project - Continuous improvement - Fun :)
- 7. Why do teams resist retros? Discuss (2 min)...
- 8. Resistance Too irregular - Regular schedule Not needed - “So are we perfect?” Always same topics - Constructive actions Lack of actions - Actions = work Too busy - Slow down to go faster Boring - Mix it up!
- 10. Ice BREAKERS & Energizers
- 11. Why do we do them? - Bring participants into the room - Improve communication - Get to know each other - Breaks down boundaries - Buy into the purpose of the event - “As your body moves, your brain grooves” - Jim Kwik - Fun
- 12. Candy Love One thing you love about your job Life goal that you’re working on Favourite book/movie Favourite way to revive yourself during your work day One stressful thing about your job Favourite food http://www.funretrospectives.com/candy-love/
- 13. “How safe do you feel to speak out and discuss issues in this group?” 5 – I’ll talk about anything 4 – I’ll talk about almost anything; a few things might be hard 3 – I’ll talk about some things, but others will be hard to say 2 – I’m not going to say much, I’ll let others bring up issues 1 – I’ll smile, claim everything is great and agree http://www.funretrospectives.com/safety-check/
- 14. More examples - Human rock/paper/scissors - Collaborative face drawing - Fake artist
- 21. METAPHORS
- 23. MARIO KART
- 25. FRIENDS
- 26. What to include - What went well - What helped achieve this? - What could have been better - What caused this? - Areas to improve
- 27. YOUR TURN... General things to Think about: - Metaphor - Questions - Music? - SNACKS? - ROOM?
- 29. Voting Techniques - On Topics - Dot vote - Agreement - Fist of 5/Roman Vote Yes! No! Don’t mind
- 31. Facilitation
- 32. What makes a good facilitator? Discuss (2 min)...
- 33. GOOD FACILITATION Not there to give answers Constructive disagreement Check timing Keep conversation on track Everyone is heard Recording discussion
- 34. Powerful questions For example: - What does success look like? - What makes this important? - What is stopping us? Encourage different perspectives http://www.agilecoachinginstitute.com/wp-content/uploads/2011/05/PQ-Cards-4-to- a-page.pdf
- 35. Handling different personalities DOMINATING DISENGAGED QUIET
- 37. Actions
- 38. What are actions? - Actions are points obtained from a discussion that can be completed to improve the processes of the team Why do we have them? - Record of discussion - Documentation of tasks - Reminder of past retros
- 39. Effective actions - Ownership - Timeframe - Visibility - Capacity to get them completed - A suitable amount for the team
- 42. Let’s retrospect - 1 person rotates: facilitator - topic: the conference - Structure: - List topics - Vote - Discuss - Actions
- 43. REsources & credits ● Retro ideas: ○ http://www.funretrospectives.com/ ○ https://labs.spotify.com/2017/12/15/spotify-retro-kit/ ○ https://retromat.org ○ https://www.tastycupcakes.org/ ○ http://toolbox.hyperisland.com/ ● Credits to: ○ Helen Meek - The Art of Retrospection ○ Our colleagues at Sky :-)
- 45. Thank you :) katiedifford95@gmail.com Twitter: @katiedifford LinkedIn: Katie Difford mattia.battiston@gmail.com Twitter: @BattistonMattia LinkedIn: Mattia Battiston
Editor's Notes
- Introductions: Katie first I can introduce the title of the workshop, and give a one sentence outline of what we’re going to cover Mattia second Katie: experienced facilitator; passionate about subject
- Katie
- Quick ice breaker - 4 MINS Katie: Clapping https://vimeo.com/296802161 (2:50 ish) Gonna count down from 3 and when I say go we’re gonna clap at the same time Explain the rules again and do it again It makes your brain and body come into the room Mattia: Line up according to retro experience: left = no experience; right = experienced Ask the two extremes how they feel Explain these are example ice breakers which you can use
- Katie: Talk about what a retrospective is In practice, the team meets consistently, at intervals which work well for them, discuss what’s gone well, what didn’t go well and how to improve - usually through the generation of actions In what situations they are used Can be used in any industry that is project based How we use them in the context of software development Normally at the end of sprints/iterations or at the end of projects
- Mattia: Prime directive What the prime directive means No blame
- Mattia: read slide :-)
- Katie (dramatically): but what about resistance, I hear you ask???? Discuss with the person next to you, what kind of resistance there might be to retros and your experiences of resistance Flip Chart responses after discussion
- Katie = top half? Too irregular -> schedule them on a predefined cadence Too busy -> if you slow down and take some time to correct problems with process etc, you will be able to work faster and more efficiently Not needed -> still useful for other reasons; also, ask them “so are we perfect?”; also, not everyone might agree Mattia = bottom half? Always same topics -> regular retros help; constructive actions; an experienced facilitator can steer the conversation to topics within the teams control/escalate problems outside Lack of actions -> reserve time to follow up; actions that can actually be followed up, if the topic is out of your control, then there will be no actions Boring -> use various formats; rotate facilitators; discuss with your facilitator what you did last time for variety; use snacks and sweets!!
- Katie: The next section will be about how to build a retro and the typical format. Explain format: Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
- Katie - we’ve already done a couple of ice breakers at the beginning, and these are a few more ideas which you can use
- Katie: Why we do ice breakers?
- Katie Katie and Mattia demonstrate beforehand Pick a skittle Tell the group one thing (2 minute)
- Mattia: Useful for teams that are not used to retro, to assess safety Vote anonymously, discuss Twist: “how comfortable do you think others are in the group?”
- Katie List of examples
- Katie Any questions on icebreakers before we move on? Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
- Mattia
- Mattia: Cards against agility
- Katie: WARP
- Mattia: Story cubes
- Katie: Timeline
- Katie: (what she just said) You can build a retro out of pretty much anything.
- Mattia Example - Space Jam
- Katie Example - Mario Kart
- Mattia Example
- Katie Gone well: “He’s her lobster” Obstacles: “we were on a break!” Helping: accidentally having a baby “baby girl geller-green” Goal: Ross + Rachel getting together - “I got off the plane”
- Katie In your metaphor, include these sections
- Mattia 15 mins, in groups, to plan a retro based on a metaphor 5 mins to share topics TODO - use music from phone
- Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
- Katie
- Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
- Mattia
- Mattia (dramatically): what makes a good facilitator? Flip Chart responses after discussion
- Katie Not there to give answers, but to help the team get to their own Ensuring everyone is heard, steering dominant voices Avoid destructive conflict, use constructive disagreements Stay on topic Timing Notes taking
- Mattia: Another important trait for a facilitator is asking powerful questions Encourages different perspectives List examples
- Katie Discuss in the group how they would deal with each personality (2 - 3 minutes) Loud, dominating, talking over others Disengaged, doesn’t care Quiet, shy Feedback afterwards
- Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
- Mattia
- Mattia
- Katie
- Katie
- Ice breaker Collect topics (Metaphor) Vote Facilitate discussion
- Mattia Reminder of how the time is getting on Explain that if the format doesn’t work then can be adapated Remind at 10 mins?
- Mattia
- Katie Feedback: 1 bucket, red, green and yellow coloured paper On the way out, pick a colour of paper and chuck it in the bucket (can also write a comment if they want)