Rethinking Learning Management Systems
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This document outlines key stats about a company including that they have 350 million members, over 100,000 recruiters, and 3000+ relationship managers and product representatives to support their learning management system. It also lists the different stages of a request process and emphasizes the importance of being both invisible without friction for learners while also being visible and adding value through the learning experience.
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Rethinking Learning Management Systems
- 1. 350MM Members 100k+ Recruiters 3000+ Relationship Managers & Product Reps 13 Customer Learning Team Members
- 5. Request Approved Register Launch In Progress Completed
- 7. Be Invisible and Frictionless
- 9. Be Visible and add Value
- 12. So what can you do?
- 13. LEARNER
Editor's Notes
- Hi – I am Ani – I work for LinkedIn – Talent Solutions Business Line – Helps Recruiters and other Talent Professionals to find the best talent for their organization. I run the Learning Center and Analytics platform for the business. In my decade long career in technology-enabled learning, I have spent a lot of time using, managing or implementing learning management systems (LMS). While I do believe the content, courses and learning experiences define our learning programs – the platforms that deliver these programs ARE important. With that said, I have a question for you:
- I want to raise your hand if you love your LMS? Everyone in corporate education complains about their LMS - in fact my favorite quote about LMSs is from someone I met years back who said he selected the LMS for his company because he hated this particular LMS the least and liked the people representing this vendor the most. Image: http://www.allisonj.org/wp-content/uploads/2011/11/love-what-you-do.jpg
- So where did things go wrong? Image: https://search4divinity.files.wordpress.com/2014/07/confuseda.jpg
- In my opinion, the issue with most of these systems (and many other enterprise systems like CRM, ERP etc.) is that they eventually become so feature rich (ok- so bloated) that often these complex features designed to serve a few, start impacting the very basic features that every user needs to use these systems.
- One of the many examples I can cite of LMSs making things a bit harder.
- So I earlier late last year I came up with this two-point framework for what learning platforms SHOULD be.
- LMSs should be invisible – users should be able to get to the content they need to get to gain proficiency or mastery without encountering any friction – login windows, register buttons, pop-ups Is their team intranet or the product they are using the most natural setting for them to need training – let them launch content from that location. Let them launch a webinar directly from the confirmation email or the calendar invite.
- The Tin Can API (sometimes known as the Experience API or xAPI) is a brand new specification for learning technology that makes it possible to collect data about the wide range of experiences a person has (online and offline). This API captures data in a consistent format about a person or group’s activities from many technologies. Very different systems are able to securely communicate by capturing and sharing this stream of activities using Tin Can’s simple vocabulary. Source:http://tincanapi.com/overview/
- Image: http://png-5.findicons.com/files/icons/2711/free_icons_for_windows8_metro/512/crown.png
- Let’s continue the discussion at https://lnkd.in/rethinklms