Avik Dutta has over 5 years of experience in software development and technical support. He has a Masters in Computer Application from Narula Institute of Technology with 74.8% and a Bachelors in Computer Application from Tech India Institute of Technology with 73.1%. His technical skills include programming languages like C, C++, Java, and databases like Oracle 10g. He is currently working as a Senior Service Entitlement Specialist at Convergys in Bangalore, handling data management issues and customer reports. Some of his past projects include developing a student information management system and a social networking website.

1. Education
2012 NARULA INSTITUTE OF
TECHNOLOGY
74.8% MCA
2009 TECHNO INDIA INSTITUTE
OF TECHNOLOGY
73.1% BCA
2006 ST. PAULS MISSION
SCHOOL
61.25% Class XII (Stream: Science)
2004 WWA COSSIPOREENGLISH
SCHOOL
68% Class X
Technical Skills
Languages C, C++, JAVA, J2EE.
Database Oracle 10g, PL SQL
OS WINDOWS XP/7, LINUX.
Work Experience
● 3 months of experience as Technical Support Executive in Wipro BPO, Kolkata.
● 2 yearsof experience as Sr.Service EntitlementSpecialist(Non-Technical) atConvergysBangalore
(NetApp).
Job description:
Currently working in Convergys for NetApp, handling Data Management Issues for NetApp
Customers.SendingdailyReportsforbacklogticketsand End of Shiftreports. Assignticketstothe
teamto be workedonpriority, Clientescalationmanagement are the additional responsibilities.
AVIK DUTTA
MCA (MASTERS IN COMPUTER APPLICATION)
28, MALE, INDIA
DATE OF BIRTH: JUNE 11, 1987
FATHER’S NAME: SWAPAN DUTTA
MOTHER’S NAME: KRISHNA DUTTA
No. 241, 2nd FLOOR,Hagdur Main Road,
WHITE FIELD,BANGALORE- 560066
MOB: +918792714676
MOB: +918892106609
HOME PHONE:+919804376909
EMAIL: avik.dutta@live.com

2. Achievements
Academics:
1) Diploma inSoftware EngineeringfromBrainware underIMPACTProject Jadavpur University(2008-
09).
2) Having Certificate of Training and Project on .NET web Application using C# and SQL Server from
MicroPro (2008-09).
3) Having Certificate of Training and Project on J2EE web Application using ORACLE 10g in back end
from CMC Ltd. Kolkata (2012).
4) Awardedthrice for best Quality, Performance and Productivity from NetApp in Quarterly Rewards
and Recognition.
Projects / Training / Workshop
1) Development of Project on Student Information Management System
Role: Developer and Coder
• The aim of this project is to develop a fully computerized student information system
• It will minimize the effort of admitting a student to the academy.
• It is also effective for printing out the certificate of a student of the academy, with his/her yearly
performance and marks in his/her respective subjects.
• The academy can also introduce new subjects and streams whenever they like.
Technologies Used: Front End: VB 6.0. Back End: MS Access 7.0 MDB. Platform: Windows XP
2) Development of a Social Networking Website Named as "FRIENDS AREA NETWORK"
Role: Developer and Testing
• The mainobjective of the projectis to buildanddevelopasimple yetinterestingSocial Networking
site.
• Here a newUser can registerandcreate his/herprofile,sendfriendrequest,create personal photo
album etc.
• It dealswithLogical Addressing,whichhelpsdistinguishthe source anddestinationonce the packet
is passes the network boundary.

3. • This project is entirely a web-based application developed in correspondence of Model View
Controller (MVC) architecture. Almost every functionality works on request-response basis.
• Thisprojecthas several entityclassesasourmodel,jsppagesas our view,servletsandbeanclasses
as our controller.
• Finally different phases of Testing Levels have been done to make the project fully functional.
Technologies Used: J2EE, JQuery, HTML & CSS.(For Coding) Back End: ORACLE 10g.
Softwares and Database Used:Java DevelopmentKit,JavaRuntime Environment,Eclipse HeliosIDE.
Server Used: Apache Tomcat 7.0. Platform: Windows XP/Vista/7
.
Other Information
● CAREER OBJECTIVE: A successful careerin the corporate worldin a highgrowth company with
a competitive edge and to work in an environment where my knowledge and potential can be
better shared and enriched for achieving the set of organization goal and also provides ample
opportunities for career growth.
● SUBJECTS OF INTEREST: • ProgrammingIn C. • Software ProjectManagement.• Programming
In C++, Database Management (DBMS)
● HOBBIES: Playing Guitar, Listening music, Playing PC Games.
● PERSONAL SKILLS: • Dedicated worker • Persuasive and persistent • Ability to work under
pressure.
I certify that the information furnished above are
factually correct.
Date: Student's Signature