Charles Wagenblast is seeking a new opportunity utilizing his 15 years of experience managing all aspects of restaurants. He has a proven track record of improving sales through his people skills, creativity, and analytical ability. As a catering manager, he was able to triple catering sales in his first two years. He has extensive experience overseeing daily operations including hiring, training, inventory management, and financial responsibilities. He holds an Associate Degree in Business and Psychology from Tulsa Community College where he graduated with high honors.
Dedicated waiter with service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and 2 years of exemplary service in the food service industry. Committed to providing helpful, fast, and accurate happy. Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff.
Dedicated waiter with service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and 2 years of exemplary service in the food service industry. Committed to providing helpful, fast, and accurate happy. Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff.
1. Charles
Wagenblast
730 S Lakewood Ave
Tulsa, OK 74112
918-508-8273
chwagenblast@gmail.com
Objective
I am seeking opportunity, utilizing the skills I have gained through years of managing all
aspects of a restaurant. My people skills, coupled with my creativity and analytical
ability, yield very satisfying results, especially in improving sales. Also, using my
management and leadership skills I have been able to motivate employees in a
positive manner helping to create a positive work environment.
Work History
Catering Ambassador 4/2010 – 06/2015 McAlister’s, Tulsa, OK
As the leader of the catering team I developed sales plans on an individual bases to
gain new clients, oversee production of catering orders, implement deliveries and
expedite setup at event location I was able to help in tripling catering sales in my first 2
years and continue to further increase catering by an average of 15% per year since.
General Manager 9/2006 – 1/2009 Broadway Grill, Cleveland, OK
Responsible for all daily operations, including: training the front-of-the-house staff in
the art of selling in order to increase revenues for the restaurant and for the staff;
inventorying; ordering all food, supplies, and services; hiring/firing and supervising
all employees; and booking and planning all banquets; I have been very successful
in lowering the expenses of the restaurant (food, linen, and labor costs) without
discernible lessening of quality or service.
General Manager 6/2005 – 9/2006 Kal's Southern Hill's Chop House,
Tulsa, OK
Assisted owner in opening new restaurant. Ultimately held responsible, by owner,
for all daily operations. Responsibilities included: ordering of food and wine; booking
and planning of all banquets and off-premises events; hiring/firing and supervising
all employees; all bookkeeping; preparing most correspondence, including items
related to social security, unemployment compensation, and all restaurant licensing.
Manager
10/2002 – 5/2005 Ember's Steak House, Tulsa, Oklahoma
After promoting from server to manager, I was successful in increasing profit by
150%. I planned and booked all banquets; trained and supervised all wait staff.
Education
TULSA COMMUNITY COLLEGE, TULSA, OKLAHOMA
Associate Degree
Double Majors of Business and Psychology; 3.8 GPA; President’s Honor Role