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EMMA	
  GLANZER	
  
	
  
1009	
  DOGWOOD	
  STREET	
  SW,	
  DEMOTTE,	
  IN	
  	
  46310	
  
EMMAGLANZER@GMAIL.COM	
  	
  	
  	
  	
  !	
  	
  	
  	
  (608)	
  535-­‐2154
EDUCATION	
   	
  RELEVANT	
  COURSEWORK	
  
University	
  of	
  Wisconsin	
  -­‐	
  Madison	
   	
   "	
  	
  	
   Animal	
  Handling	
  
College	
  of	
  Agricultural	
  and	
  Life	
  Sciences	
  	
   	
   "	
  	
  	
   Meat	
  Science	
  and	
  Technology	
  
	
   Degree:	
  	
  Bachelor	
  of	
  Science,	
  May	
  2014	
   	
   "	
  	
  	
   Commercial	
  Meat	
  Processing	
  
	
   Major:	
  	
  Animal	
  Science	
   	
   "	
  	
  	
   Comparative	
  and	
  Evolutionary	
  Physiology	
   	
   	
  
	
  
PROFESSIONAL	
  EXPERIENCE	
  
Farmhouse	
  Restaurant	
  at	
  Fair	
  Oaks	
  Farms	
   Fair	
  Oaks,	
  IN	
  
Interim	
  Director	
  of	
  Private	
  Dining	
  Sales	
   July	
  2015	
  -­‐	
  November	
  2015	
  
	
   "	
   Coordinated	
  and	
  executed	
  seamless	
  events	
  by	
  developing	
  floorplans	
  and	
  timelines,	
  creating	
  menus,	
  anticipating	
  and	
  neutralizing	
  
challenges,	
  orchestrating	
  service,	
  and	
  supervising	
  operations	
  on	
  the	
  day	
  of	
  the	
  event.	
  
	
   "	
   Composed	
  and	
  distributed	
  weekly	
  detailed	
  banquet	
  event	
  order	
  documents	
  to	
  disseminate	
  event	
  information	
  and	
  foster	
  communication	
  
between	
  management,	
  culinary,	
  and	
  service	
  staff.	
  
	
   "	
   Updated	
  event	
  menus	
  to	
  bring	
  into	
  alignment	
  with	
  food	
  cost	
  and	
  maximize	
  profit	
  margins.	
   	
  
	
   "	
   Increased	
  Total	
  Private	
  Dining	
  sales	
  and	
  Private	
  Dining	
  Percent	
  of	
  Net	
  sales	
  to	
  the	
  previous	
  year	
  by	
  221	
  and	
  177	
  percent.	
  
	
   "	
   Cultivated	
  unparalleled	
  guest	
  relations	
  with	
  transparent,	
  genuine	
  communication	
  and	
  sincere	
  motivation	
  to	
  deliver	
  results.	
  
	
   "	
   Attained	
  status	
  of	
  preferred	
  public	
  liaison	
  to	
  guide	
  campus	
  tours	
  for	
  prospective	
  investors	
  and	
  potential	
  business	
  partners.	
  
	
   "	
   Demonstrated	
  natural	
  leadership	
  ability	
  in	
  management	
  by	
  promoting	
  equal	
  contribution,	
  exemplifying	
  integrity	
  and	
  commitment	
  to	
  
results,	
  recognizing	
  the	
  value	
  of	
  respectful	
  interactions,	
  and	
  successfully	
  motivating	
  employees	
  to	
  behave	
  as	
  a	
  cohesive	
  unit.	
   	
  
Administrative	
  Assistant	
   December	
  2014	
  -­‐	
  July	
  2015	
  
	
   "	
   Designed	
  and	
  implemented	
  an	
  employee	
  training	
  session	
  to	
  educate	
  staff	
  about	
  the	
  restaurant’s	
  dry	
  aged	
  beef	
  program.	
  
	
   "	
   Improved	
  accuracy	
  of	
  the	
  restaurant’s	
  financial	
  statement	
  by	
  calculating	
  inventory	
  value	
  of	
  beef	
  in-­‐cooler	
  and	
  determining	
  outstanding	
  
value	
  of	
  beef	
  in-­‐transit.	
  
	
   "	
   Restructured	
  the	
  employee	
  database	
  to	
  systematize	
  and	
  streamline	
  new	
  hire	
  processing,	
  determination	
  of	
  benefits,	
  and	
  maintenance	
  of	
  
licensing,	
  certification,	
  and	
  legal	
  documents	
  for	
  more	
  than	
  120	
  employees.	
   	
  	
  	
  	
  
	
   "	
   Apprenticed	
  in	
  a	
  multitude	
  of	
  administrative	
  assignments	
  and	
  associated	
  software,	
  including	
  reporting,	
  payroll	
  processing,	
  invoicing,	
  
accounting,	
  and	
  the	
  programs	
  Paychex,	
  Quickbooks,	
  and	
  POSitouch.	
   	
  
	
   "	
   Entrusted	
  to	
  monitor	
  use	
  of	
  and	
  deliver	
  deposits	
  for	
  the	
  restaurant’s	
  petty	
  cash	
  and	
  operational	
  accounts.	
  
Server	
   October	
  2014	
  -­‐	
  July	
  2015	
  	
  
	
   "	
   Enhanced	
  guest	
  experience	
  at	
  Fair	
  Oaks	
  Farms	
  by	
  illustrating	
  the	
  farm-­‐to-­‐table	
  restaurant	
  as	
  a	
  synthesis	
  of	
  the	
  farms,	
  tours,	
  and	
  
processing	
  plants	
  on	
  campus	
  while	
  providing	
  excellent	
  customer	
  service.	
  
	
   "	
   Emphasized	
  positive	
  communication,	
  abandoning	
  use	
  of	
  the	
  word	
  “no”	
  in	
  order	
  to	
  shift	
  focus	
  to	
  alternative	
  options	
  or	
  solutions.	
  
	
   "	
   Mastered	
  the	
  ability	
  to	
  work	
  efficiently	
  in	
  fast-­‐paced	
  and	
  continually	
  changing	
  environments.	
  
Fair	
  Oaks	
  Farms	
   Fair	
  Oaks,	
  IN	
  
Agritourism	
  Intern	
   September	
  2014	
  -­‐	
  December	
  2014	
  
	
   "	
   Engaged	
  guests	
  of	
  the	
  Adventure	
  Tours	
  to	
  present	
  a	
  positive,	
  relatable	
  impression	
  of	
  animal	
  production	
  and	
  agriculture.	
  
	
   "	
   Tactfully	
  navigated	
  interactions	
  with	
  a	
  wide	
  variety	
  of	
  guests,	
  from	
  educating	
  children	
  in	
  simple,	
  straightforward	
  terms,	
  entertaining	
  
industry	
  professionals,	
  to	
  enlightening	
  opponents	
  of	
  animal	
  agriculture	
  with	
  compassion	
  and	
  accurate	
  information.	
  
	
   "	
   Gained	
  proficiency	
  in	
  the	
  daily	
  operations	
  of	
  a	
  3000-­‐head	
  farrowing	
  barn,	
  including	
  weaning,	
  breeding,	
  24-­‐	
  and	
  72-­‐hour	
  piglet	
  processing,	
  
ultrasounding,	
  Electronic	
  Sow	
  Feeder	
  monitoring,	
  and	
  moving	
  animals	
  between	
  barns.	
  	
  
	
   "	
   Monitored	
  and	
  assisted	
  calving	
  of	
  cows	
  and	
  heifers	
  on	
  display	
  at	
  the	
  Birthing	
  Barn.	
  
	
  
RELEVANT	
  EXPERIENCE	
  
Badger	
  Meat	
  Science	
  Club	
   2014	
  
	
   Manufactured	
  and	
  packaged	
  processed	
  meats	
  for	
  sale	
  at	
  Bucky’s	
  
Butchery	
  and	
  presented	
  creative	
  demonstrations	
  of	
  meat	
  science	
  
principles	
  to	
  promote	
  understanding	
  of	
  and	
  appreciation	
  for	
  meat	
  
processing,	
  muscle	
  foods,	
  and	
  the	
  animals	
  that	
  provide	
  us	
  them.	
  
	
  
	
  
UW	
  -­‐	
  Madison	
  Meat	
  Animal	
  Evaluation	
  Team	
   2014	
  
	
   Gained	
  proficiency	
  in	
  ranking,	
  pricing,	
  and	
  calculating	
  yield	
  and	
  
quality	
  grades	
  of	
  fresh	
  meat	
  cuts	
  and	
  carcasses	
  of	
  swine,	
  lamb,	
  
and	
  beef	
  animals;	
  and	
  in	
  evaluating	
  their	
  live	
  counterparts	
  for	
  
their	
  merit	
  as	
  market,	
  breeding	
  and	
  feeder	
  animals.	
  

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Resume November 2015

  • 1. EMMA  GLANZER     1009  DOGWOOD  STREET  SW,  DEMOTTE,  IN    46310   EMMAGLANZER@GMAIL.COM          !        (608)  535-­‐2154 EDUCATION    RELEVANT  COURSEWORK   University  of  Wisconsin  -­‐  Madison     "       Animal  Handling   College  of  Agricultural  and  Life  Sciences       "       Meat  Science  and  Technology     Degree:    Bachelor  of  Science,  May  2014     "       Commercial  Meat  Processing     Major:    Animal  Science     "       Comparative  and  Evolutionary  Physiology         PROFESSIONAL  EXPERIENCE   Farmhouse  Restaurant  at  Fair  Oaks  Farms   Fair  Oaks,  IN   Interim  Director  of  Private  Dining  Sales   July  2015  -­‐  November  2015     "   Coordinated  and  executed  seamless  events  by  developing  floorplans  and  timelines,  creating  menus,  anticipating  and  neutralizing   challenges,  orchestrating  service,  and  supervising  operations  on  the  day  of  the  event.     "   Composed  and  distributed  weekly  detailed  banquet  event  order  documents  to  disseminate  event  information  and  foster  communication   between  management,  culinary,  and  service  staff.     "   Updated  event  menus  to  bring  into  alignment  with  food  cost  and  maximize  profit  margins.       "   Increased  Total  Private  Dining  sales  and  Private  Dining  Percent  of  Net  sales  to  the  previous  year  by  221  and  177  percent.     "   Cultivated  unparalleled  guest  relations  with  transparent,  genuine  communication  and  sincere  motivation  to  deliver  results.     "   Attained  status  of  preferred  public  liaison  to  guide  campus  tours  for  prospective  investors  and  potential  business  partners.     "   Demonstrated  natural  leadership  ability  in  management  by  promoting  equal  contribution,  exemplifying  integrity  and  commitment  to   results,  recognizing  the  value  of  respectful  interactions,  and  successfully  motivating  employees  to  behave  as  a  cohesive  unit.     Administrative  Assistant   December  2014  -­‐  July  2015     "   Designed  and  implemented  an  employee  training  session  to  educate  staff  about  the  restaurant’s  dry  aged  beef  program.     "   Improved  accuracy  of  the  restaurant’s  financial  statement  by  calculating  inventory  value  of  beef  in-­‐cooler  and  determining  outstanding   value  of  beef  in-­‐transit.     "   Restructured  the  employee  database  to  systematize  and  streamline  new  hire  processing,  determination  of  benefits,  and  maintenance  of   licensing,  certification,  and  legal  documents  for  more  than  120  employees.             "   Apprenticed  in  a  multitude  of  administrative  assignments  and  associated  software,  including  reporting,  payroll  processing,  invoicing,   accounting,  and  the  programs  Paychex,  Quickbooks,  and  POSitouch.       "   Entrusted  to  monitor  use  of  and  deliver  deposits  for  the  restaurant’s  petty  cash  and  operational  accounts.   Server   October  2014  -­‐  July  2015       "   Enhanced  guest  experience  at  Fair  Oaks  Farms  by  illustrating  the  farm-­‐to-­‐table  restaurant  as  a  synthesis  of  the  farms,  tours,  and   processing  plants  on  campus  while  providing  excellent  customer  service.     "   Emphasized  positive  communication,  abandoning  use  of  the  word  “no”  in  order  to  shift  focus  to  alternative  options  or  solutions.     "   Mastered  the  ability  to  work  efficiently  in  fast-­‐paced  and  continually  changing  environments.   Fair  Oaks  Farms   Fair  Oaks,  IN   Agritourism  Intern   September  2014  -­‐  December  2014     "   Engaged  guests  of  the  Adventure  Tours  to  present  a  positive,  relatable  impression  of  animal  production  and  agriculture.     "   Tactfully  navigated  interactions  with  a  wide  variety  of  guests,  from  educating  children  in  simple,  straightforward  terms,  entertaining   industry  professionals,  to  enlightening  opponents  of  animal  agriculture  with  compassion  and  accurate  information.     "   Gained  proficiency  in  the  daily  operations  of  a  3000-­‐head  farrowing  barn,  including  weaning,  breeding,  24-­‐  and  72-­‐hour  piglet  processing,   ultrasounding,  Electronic  Sow  Feeder  monitoring,  and  moving  animals  between  barns.       "   Monitored  and  assisted  calving  of  cows  and  heifers  on  display  at  the  Birthing  Barn.     RELEVANT  EXPERIENCE   Badger  Meat  Science  Club   2014     Manufactured  and  packaged  processed  meats  for  sale  at  Bucky’s   Butchery  and  presented  creative  demonstrations  of  meat  science   principles  to  promote  understanding  of  and  appreciation  for  meat   processing,  muscle  foods,  and  the  animals  that  provide  us  them.       UW  -­‐  Madison  Meat  Animal  Evaluation  Team   2014     Gained  proficiency  in  ranking,  pricing,  and  calculating  yield  and   quality  grades  of  fresh  meat  cuts  and  carcasses  of  swine,  lamb,   and  beef  animals;  and  in  evaluating  their  live  counterparts  for   their  merit  as  market,  breeding  and  feeder  animals.