Learn about a model that is applicable to all service lines as healthcare transitions from volume to value. The model concentrates on transforming from services & procedures, to formalized programs, to centers of excellence, while focusing on the four pillars of service line management: Quality/Outcomes; Service/Satisfaction; Volume/Market share Growth; and Cost Containment. Quality and outcomes are particularly stressed as the key to program differentiation and value. Positioning as a regional destination center for managed care and industry is also discussed.
Presentation to cover:
Learn about a model applicable to all service lines
Learn how to transition from performing procedures to becoming a center of excellence
Learn how to transition from volume to value
Learn how to differentiate your centers of excellence
Learn how to create dashboards to maximize quality
Learn some marketing strategies for your service line
Learn how to position yourself as a regional referral destination
About the Speaker:
Bill Munley is a 30-year veteran of the healthcare system and a recognized leader and strategist in Orthopedics, Service Line Development, and Rehabilitation. He currently serves as Vice President of Orthopaedics, General Surgery, and Professional Services at Bon Secours St. Francis Health System in Greenville, SC, where he has served for 27 years. He is responsible for all inpatient and outpatient Orthopedic, General Surgery, and Rehabilitation programs across three campuses. During his tenure there, he has served as a consultant to other healthcare systems, on editorial advisory boards of professional magazines, as a charter board member and officer of multiple state and local organizations, and has developed numerous programs in his specialty areas. Bill has also appeared as a guest speaker at multiple local, state, and national symposiums, presentations and webinars. Bill holds a BA in General Science from the University of Rochester and a MHSA from George Washington University.
1. KATHLEEN ROBINSON
49 NOOSENECK HILL ROAD
WYOMING, RI
401-639-2921
KR1398@gmail.com
Education: Lasell Jr. College: Associate in Science PT Assistant 1986
Licensure: Rhode Island Physical Therapy Assistant # 1160
Connecticut Physical Therapy Assistant #1260
Employment Histuory:
Day Kimball Healthcare: June 2012 - August 2014: Outpatient population with a focus
on post operative orthopedic, neuromuscular and manual therapy. Specializing in the
incorporation of muscle balance, conditioning, and devlopment of interval strengthening,
dynamic stretching, and manual techniques as indicated.
Choice Physical Therapy: February 2012- March 2012: Outpatient clinical environment
focusing on adult post surgical orthopedic, musculoskeletal and workers compensation.
Design and develop strengthening programs, manual theraapies, and wellness strategies.
Liberty Physical Therapy: January 2011- June 2011. Contracted to outpatient clinic.
Orthopedic, geriatric and workers compensation population.
Westerly Hospital: 2000-2010. Inpatient/ Outpatient / SNF population. Created
programs on bicycle safety for health fairs, and middle school populations. Created training
programs for 5k races and Century rides. Speaker for cancer support group.
Bristol Hospital: Bristol CT: 1998-1999. Contracted outpatient population. Clinical
Specialist for Work Hardening/ Workers compensation population.
D & H Therapy Services: 1988-1990, 1994-1997: Contracted to skilled nursing facilities,
home care, and outpatient therapy including work conditioning. Created several protocols
for outpatient population.
Rhode Island Hospital: 1990-1994. Inpatient and outpatient setting. Aquatics, Work
Conditioning program and spinal cord patient focus.
2. Professional Accomplishments: RI APTA Chapter Newsletter Editor 1995, Alternate
Delegate to APTA House of Delegates ( PT Assistant ) 1995 Evaluation form committee
chair 1993 ( RI Hospital ). Guest speaker for oncology support group2010. Physical
Therapy Month chair 2008-2010, Deary Foundation Event Cycling chair 2013.
Interests andHobbies: AMC Hike/ Bicycle Leader, Spokes of Hope Cancer Event
Coordinator 2009-Present, Danielson Adventure Sports Mountain Bike Racing Team.
Volunteer TriMom Triathlon Events. Ride Leader Quiet Corner NE Mountain Bike Chapter.
Summary:
• 29 years experience with a focus on outpatient orthopedic, post surgical and
neuological population / inpatient acute care
• Consistent high achievement for ability to create individual treatment goals and
modify treatment in accordance with plan of care
• Consistant high achievement for teamwork, and communication
• Consistant high achievement for professional knowledge
• Consistant high achievement for critical thinking and problem solving in a clinical
environment.
• Consistant high achievement for attendance, flexibility and punctuality
• Chair of various committes including evaluation form development, protocal
updates, Member of Deary Oncology Fund Raising committee, Speaker to various
oncology groups.
REFERENCES UPON REQUEST