Justin Serr is a student at Brigham Young University Idaho pursuing a Bachelor's degree in Automotive Engineering Technologies with an expected graduation year of 2019 and a current GPA of 3.6. He has experience leading powertrain and electrical teams for SAE SuperMileage competitions and organizing events as the Career Committee Chairperson and Social Committee Chairperson for SAE. Justin has worked as an automotive technician, service engineer, and mechanic/shop foreman where he has demonstrated strong diagnostic, problem-solving, customer service, and management skills.

1. Justin Serr
LinkedIn: https:/www.linkedin.com/in/justinserr Phone: 1-208-206-8878 Email:serr88saturn@gmail.com
Education
Bachelor in Science in Automotive Engineering Technologies: Estimated Graduation 2019
Brigham Young University Idaho
 Current GPA of 3.6
Projects
Powertrain Team Lead/ Electrical Team Lead September2015- Present
SAE-SuperMileage Competition
 Helpto improve the performance of the vehicle throughworkwiththe powertrainsystems andelectrical
systems.
 Organizedandleda teamof dedicatedindividuals.
Career Committee Chairperson/ Social Committee Chairperson April 2015- Present
Societyof Automotive Engineers(SAE)
 Helpedtoorganize eventsandscholarshipopportunities.
Experience
Automotive Technician June 2015- Current
Broadway Ford, IdahoFalls,ID
 Provide accurate andtimelydiagnosisandrepairof customervehicles.
 Diagnosedandrepairedavehicle thatneeded all fourball joints,bothhubassemblies,outertie rods,the right
side uppercontrol arm,both frontbrake calipers,andan alignment.Wasable tocomplete thisinatimely
mannerand to the customer’ssatisfaction. A similarprocessmustbe done daily.
 Use HunterAlignmentracks,tire balancers, brake lathes andotherequipmenttoaccuratelyrepairandcorrect
customerconcerns.
 Collaborate withco-workersandmanagerstodetermine the bestwaystodiagnose,repair,andresolvedifficult
vehicle concerns.
 Have become familiarwithmanyonlinerepairanddiagnostictoolsincludingProDemand,Identifix,Fordservice
plans,the IDS andmany otherscan tools.
Service Engineer January2016- April 2016
Advantage Technical Resourcing AllenPark,MI
 ShowedexceptionaldiagnosticskillsbyassistingFord technicians,individuallyandasa group, with
troubleshooting difficulttechnical problemsatan OEM’s On-DemandContactCenter.
 Assisted20+ techniciansaday in a timely,accurate andprofessionalmanner withanoverall customer
satisfactionscore of 94% or better.
 Demonstratedcustomerservice andcomputerskills byusingWord,Excel,andonline databases.
Mechanic/Shop Foreman June 2012- June 2015
Snake River Supply, Idaho Falls,ID
 Diagnosedandrepairedmanydifferentengines frommanufacturerslike Cummins,Yanmar,Duramax,Nissan,
and Caterpillar.
 Diagnosedandrepairedapiece of equipmentthat neededavalve adjustment,rearmainseal,the EGRcleaned,
several hydraulichosesandmotorsneededreplaced,andthe turbochargerreturnoil line leaked.Was
completedinatimelymannerandwithoutcontinuingproblems.
 Modifiedorenhancedsafetyfeatureson varioustypesof equipmenttomeetOSHA’srequirements.
 Managed otheremployeesandcame upwithmore efficientwaystoorganize andspeedupprocesses.
 UsedMicrosoft Word andExcel to complete customerordersandcreate new documentstospeedupprocesses
and reorganize workprocedures.