Katheleen Rosas Selva is a 26-year-old Guatemalan professional with experience in administration, customer service, translation, and event planning. She has a diploma in bilingual secretarial studies and computer skills. Her work history includes positions at the Guatemalan Social Security Institute, Interamerican School of Guatemala, and Capgemini Business Services. She is fluent in Spanish and English and proficient in Microsoft Office applications.

1. Résumé
Full name:
Katheleen Rosas Selva
Age:
26 years old
Phone number:
5690 4473 (cell phone)
E-mail:
kattocha@gmail.com
ID number:
A-1 1190136
ACADEMIC BACKGROUND
Primary Education National American School
7th Grade diploma
1992- 1997
Secondary Education National American School
10th Grade diploma
1998-2000
Minor specialty Education Instituto Evangélico América Latina
Bilingual Secretary with Computer Specialty
Diploma
2001-2003

2. College Education Universidad de San Carlos de Guatemala
Professional Broadcasting
2004
Additional courses Digital Photography School
Free online photography courses
2009 to present time
WORK EXPERIENCE
September 2004 – February 2005
Department of Cash Benefits
Guatemalan Institute of Social Security (IGSS)
Central Offices
 Affiliate attention
 Payment of funeral expense benefits
 Death pension database organization
 Document reception for payment processing
 Handling of files through nationwide IGSS branches
March 1-16 2005
Department of Cash Benefits
Guatemalan Institute of Social Security (IGSS)
General Trauma Hospital
 Affiliate attention
 Payment of trauma or sickness benefits
 Document reception for payment processing
 Document analysis

3. March 17-31 2005
Admission’s Secretary
Guatemalan Institute of Social Security (IGSS)
Rehabilitation Hospital
 Reception of medicine payment forms
 Management of medicine expense account bills
 Affiliate attention
 Document analysis
April 2005 – January 2007
Department of Cash Benefits
Guatemalan Institute of Social Security (IGSS)
Central Offices
 File Analysis
 Affiliate attention and document reception for payment processing
 Filing
 Handling of files through nationwide IGSS branches
 Payment calculations
 Data base management (AS400)
 Paperwork analysis in order to pay maternity leaves, sickness or accident
suspensions.
February 2007 to February 2010
High School secretary
Interamerican School of Guatemala
 Verifying teacher’s attendance and coordination of substitute teachers’ assigned
classes. Handling of important documents to student body.
 Tardy reports control, late passes handling and detention assignment.
 Parents’ permission slips reception, request for permission slips, absence
authorizations, etc.
 Transportation and exit passes management, nurse and library slips control.

4.  Communication with parents, directors, faculty, office staff and International/local
visitors.
 Internal mail supervision.
 Discipline files handling, writing detention and suspension letters, coordinating in-
house suspensions.
 Drafting letters of recommendation for students, behavior certifications and
academic certifications. Drafting and control of memos for parents.
 Drafting and translation of students’ daily news bulletin.
 Advisory group coordinator. This involved moderating dialogue between students,
in order to reinforce values.
 Translation of documents used for courses and seminars directed to foreign and
local teachers and internal communication between them; English-Spanish,
Spanish- English and interpretation English-Spanish for local teachers.
 Coordination of special graduation activities with senior students: class Photo,
graduation rehearsals, toga fitting.
 2008 Family Day brochure development: design, printing price evaluation
according to budget, communication with sponsors.
 Senior Tea Coordination: budget control, program drafting and printing process
supervision, control of invitations and catering.
 High School graduation: price control according to budget, drafting and
overseeing the program, invitations management, decoration supervision, diploma
printing supervision, senior presents coordination, overseeing the present for the
invited speaker, overseeing the hiring and payment of the musical act.
March 2010 to May 2012
Executive Assistant
Capgemini Business Services Guatemala
 Email management for Capgemini VP’s and the client
 Data base management
 Research for different teams working with the client
 Calendar management: accepting meetings and programing of new meetings for
the managers and/or team. (Outlook and Google Apps)
 Document edition on PDF and Microsoft Office.
 Translation and interpretation for foreign managers and employees
 GPS management (Global Procurement System)

5.  Event planning: this includes events and dinners for the company’s employees and
also the Quarterly Business meetings’ arrangements for Capgemini’s clients. (Coca
Cola Refreshments)
 Signature management for Capgemini’s VPs
 Travel arrangements: hotels, flights, train tickets, rental cars
 Expense reports and timesheet management
Skills
- Bilingual (Spanish-English). 95%
- Translation at a non-certified level.
- Microsoft Office programs (Word, Excel, PowerPoint, Publisher, Outlook, Access).
- Use of AS400 and GES.
- Event planning
REFERENCES
Licda. Anabella Daetz
Sales and Marketing Manager
Aya Distribuciones
Tel.: 2479 5432 – 5306 1308
Gabriela Samayoa
Substitute teacher
American School of Guatemala
Tel.: 5269 8029

6. Anahí Peláez
Counselor
Interamerican School of Guatemala
Tel.: 5306 6162
Gloria Brolo
Algebra and Pre-calculus teacher
Interamerican school
Tel.: 4217 6552 – 2476 3167
Laura Powell
Principal
Capgemini Business Services
Tel.: +1(724)3167895
Laura.powell@capgemini.com