When it comes to residential painting projects, the warranties can be confusing. As a home-owner, knowing what you are actually covered for can be hard to determine, and it can also be hard to get clarification on the subject. To get to the nuts and bolts of residential painting warranties, it’s important to break the warranties down into two key components, product warranties and workmanship warranties. Understanding these two elements individually as well as how they work in conjunction with each other can give a clearer picture about what you are, and are not covered for when undertaking a residential painting project. For more, please visit: https://www.provisgroup.com.au/brisbane/articles/residential-painting-warranties For a quote, please visit: https://www.provisgroup.com.au/brisbane/painters

1. Cutting through the confusion of
RESIDENTIAL PAINTING WARRANTIES

2. There’s two types of warranties:
PRODUCT
WORKMANSHIP

3. Let’s look at
PRODUCT WARRANTY

4. Let’s look at
PRODUCT WARRANTY
- This Warranty is offered by a Manufacturer (e.g. Dulux)

5. Let’s look at
PRODUCT WARRANTY
- This Warranty is offered by a Manufacturer (e.g. Dulux)
- Generally only applicable if you own & live in the house

6. Let’s look at
PRODUCT WARRANTY
- This Warranty is offered by a Manufacturer (e.g. Dulux)
- Generally only applicable if you own & live in the house
- Not applicable if underlying (older) paint fails

7. Let’s look at
PRODUCT WARRANTY
- This Warranty is offered by a Manufacturer (e.g. Dulux)
- Generally only applicable if you own & live in the house
- Not applicable if underlying (old) paint fails
- Not applicable if underlying (old) wasn’t the same brand

8. Let’s look at
PRODUCT WARRANTY
- This Warranty is offered by a Manufacturer (e.g. Dulux)
- Generally only applicable if you own & live in the house
- Not applicable if underlying (old) paint fails
- Not applicable if underlying (old) wasn’t the same brand
- Only covers paint supplied, not the labour to paint it...

9. Let’s look at
PRODUCT WARRANTY
- This Warranty is offered by a Manufacturer (e.g. Dulux)
- Generally only applicable if you own & live in the house
- Not applicable if underlying (old) paint fails
- Not applicable if underlying (old) wasn’t the same brand
- Only covers paint supplied, not the labour to paint it...
💡�Which can be extremely costly, even if honoured

10. Ok, so what about
WORKMANSHIP WARRANTY

11. Ok, so what about
WORKMANSHIP WARRANTY
- This Warranty is offered by the Contractor (e.g. Provis)

12. Ok, so what about
WORKMANSHIP WARRANTY
- This Warranty is offered by the Contractor (e.g. Provis)
- Legally, contractors need minimum warranties...

13. Ok, so what about
WORKMANSHIP WARRANTY
- This Warranty is offered by the Contractor (e.g. Provis)
- Legally, contractors need minimum warranties...
- Queensland (QBCC) is 1 Year

14. Ok, so what about
WORKMANSHIP WARRANTY
- This Warranty is offered by the Contractor (e.g. Provis)
- Legally, contractors need minimum warranties...
- Queensland (QBCC) is 1 Year
- New South Wales (NSW Fair Trading) is 2 Years

15. Ok, so what about
WORKMANSHIP WARRANTY
- This Warranty is offered by the Contractor (e.g. Provis)
- Legally, contractors need minimum warranties...
- Queensland (QBCC) is 1 Year
- New South Wales (NSW Fair Trading) is 2 Years
NotLong!

16. Ok, so what about
WORKMANSHIP WARRANTY
- This Warranty is offered by the Contractor (e.g. Provis)
- Legally, contractors need minimum warranties...
- Queensland (QBCC) is 1 Year
- New South Wales (NSW Fair Trading) is 2 Years
- Extended warranties MUST be written
NotLong!

17. Ok, so what about
WORKMANSHIP WARRANTY
- This Warranty is offered by the Contractor (e.g. Provis)
- Legally, contractors need minimum warranties...
- Queensland (QBCC) is 1 Year
- New South Wales (NSW Fair Trading) is 2 Years
- Extended warranties MUST be written
- But they offer peace of mind
NotLong!

18. Ok, so what about
WORKMANSHIP WARRANTY
- This Warranty is offered by the Contractor (e.g. Provis)
- Legally, contractors need minimum warranties...
- Queensland (QBCC) is 1 Year
- New South Wales (NSW Fair Trading) is 2 Years
- Extended warranties MUST be written
- But they offer peace of mind
- If the paint fails in the period, no cost to you!
NotLong!

19. How does the True Cost compare?

20. How does the True Cost compare?
Legal Warranty (QLD)
Provis 5 YearP
Provis 10 YearP
Legal Warranty (NSW)
Graph is worst-case scenario, which is common*
*Based on experiences Provis clients have had with past contractors
P
Proper preparation by Provis leads to cheaper repaints
$Thousands
Years
5 10 15 20
15
30
45
60

21. How does the True Cost compare?
Legal Warranty (QLD)
Provis 5 YearP
Provis 10 YearP
Legal Warranty (NSW)
Graph is worst-case scenario, which is common*
*Based on experiences Provis clients have had with past contractors
P
Proper preparation by Provis leads to cheaper repaints
$Thousands
Years
5 10 15 20
15
30
45
60
During the first year it looks like
a larger warranty is more expensive

22. At the end of the second year,
the costs to rectify the 1 year warranty
start to show
How does the True Cost compare?
Legal Warranty (QLD)
Provis 5 YearP
Provis 10 YearP
Legal Warranty (NSW)
Graph is worst-case scenario, which is common*
*Based on experiences Provis clients have had with past contractors
P
Proper preparation by Provis leads to cheaper repaints
$Thousands
Years
5 10 15 20
15
30
45
60

23. By year 5, we can see the costs to
rectify both the 1 and 2 year warranty periods
have extended beyond the longer warranties
How does the True Cost compare?
Legal Warranty (QLD)
Provis 5 YearP
Provis 10 YearP
Legal Warranty (NSW)
Graph is worst-case scenario, which is common*
*Based on experiences Provis clients have had with past contractors
P
Proper preparation by Provis leads to cheaper repaints
$Thousands
Years
5 10 15 20
15
30
45
60

24. At the 10 year mark we can see the 10 year warranty
has offered the most value. During the past 10 years
you would have maintained optimal protection for
your home, and could have sold it without the costs
to get it ready for sale
How does the True Cost compare?
Legal Warranty (QLD)
Provis 5 YearP
Provis 10 YearP
Legal Warranty (NSW)
Graph is worst-case scenario, which is common*
*Based on experiences Provis clients have had with past contractors
P
Proper preparation by Provis leads to cheaper repaints
$Thousands
Years
5 10 15 20
15
30
45
60

25. How does the True Cost compare?
Legal Warranty (QLD)
Provis 5 YearP
Provis 10 YearP
Legal Warranty (NSW)
Graph is worst-case scenario, which is common*
*Based on experiences Provis clients have had with past contractors
P
Proper preparation by Provis leads to cheaper repaints
$Thousands
Years
5 10 15 20
15
30
45
60
:( Bye money
You may not own the property for 20 years,
but if you do, here’s what it could look like

26. To get a quote that’s great value long-term, visit:
https://www.provisgroup.com.au/brisbane/painters