Resumen de templates para el uso en un reporte mensual de operaciones del area de servicio de un concesionario automotriz

1. REPORTE MENSUAL DE OPERACIONES DEL AREA DE
SERVICIO EN UN CONCESIONARIO AUTOMOTRIZ
Contacto y Consultas:
Ing. Juan Padrón López
095 893 1736
+593-958-93 1736

2. Tal y como comentaba en un ensayo anterior, el manejo del area de post venta
en un concesionario no se limita al control operativo y de estructura. Todo
negocio tiene como objetivo basico la reditualidad de la inversion por lo que el
control mensual de la operacion es fundamental a nivel financiero.
La gerencia y los inversionistas necesitan conocer el detalle de la operacion en
todas las areas del negocio: Taller de Servicio , Repuestos, Latoneria y Pintura.
Servicios Express.
En las laminas a continuacion hallaran sugerencias para la elaboracion de este
reporte mensual de operaciones.
Nota: El presente analisis tiene como alcance las operaciones del
Departamento de Servicio (Talleres Mecanicos, Latoneria y Pintura y Servicios
Express). No incluye el Reporte de Operaciones de Repuestos.
Ing. Juan Padrón López
+593-958-93 1736

3. ESTRUCTURA
• Resumen de Ventas
• Gastos por area operativa
• Objetivos
• Eficiencia de Operaciones
• Produccion Tecnicos
• Produccion Asesores de Servicio
Ing. Juan Padrón López
+593-958-93 1736

4. VENTAS
• Resumen de Ventas
• Resumen General
• Detalle de Ventas
• Resumen Comparativo
Ing. Juan Padrón López
+593-958-93 1736

5. MES CONTADO CREDITO GARANTIAS INTERNOS TOTAL O/R CONTADO CREDITO GARANTIAS INTERNOS TOTAL O/R
ENE 22,320,575 119,464,495 6,192,782 1,504,729 149,482,581 381 55,069,616 90,755,063 16,670,732 2,011,517 164,506,928 576
FEB 35,737,489 75,878,717 15,174,153 1,919,120 128,709,479 317 44,741,395 134,532,754 9,899,637 1,719,783 190,893,569 574
MAR 22,054,419 114,478,890 35,573,472 753,000 172,859,781 383 80,687,452 38,471,746 5,036,772 124,195,970 540
ABR 21,204,584 114,586,902 19,391,225 2,501,149 157,683,859 335 61,060,558 67,518,082 8,722,990 137,301,629 562
MAY 31,541,517 106,436,467 23,506,611 968,145 162,452,740 369 52,774,413 94,657,055 21,137,298 168,568,766 591
JUN 23,760,673 94,249,185 12,582,747 1,217,687 131,810,292 350 70,187,231 74,566,507 31,171,481 175,925,219 583
JUL 37,776,318 122,092,657 20,555,417 3,008,604 183,432,996 399 68,340,462 80,271,089 18,336,358 166,947,909 509
AGO 38,922,511 103,271,450 37,786,487 1,907,729 181,888,178 466 75,430,082 105,267,956 30,572,389 211,270,427 602
SEP 34,348,246 77,965,743 20,256,498 2,039,520 134,610,007 428 63,753,474 174,049,967 16,784,979 254,588,420 581
OCT 36,730,125 124,584,271 18,411,809 4,755,729 184,481,934 467
NOV 46,000,140 99,595,409 5,003,383 1,720,817 152,319,749 470
DIC 48,723,021 99,161,655 16,658,039 2,343,910 166,886,625 543
TOTAL ######### ########### 231,092,623 24,640,139 1,906,618,220 4,908 572,044,684 860,090,219 158,332,635 3,731,300 1,594,198,838 5,118
PROMEDIO33,259,968 104,313,820 19,257,719 2,053,345 158,884,852 409 63,560,520 95,565,580 17,592,515 1,865,650 177,133,204 569
MES AÑO 2005 AÑO 2006
ENE ######## 164,506,928
FEB ######## 190,893,569
MAR ######## 124,195,970 MES MANO DE OBRA OBJ LOGRO%
ABR ######## 137,301,629 ENE 43,222,888 40,583,333 107%
MAY ######## 168,568,766 FEB 44,279,521 40,583,333 109%
JUN ######## 175,925,219 MAR 38,579,201 40,583,333 95%
JUL ######## 166,947,909 ABR 41,041,063 40,583,333 101%
AGO ######## 211,270,427 MAY 54,230,921 40,583,333 134%
SEP ######## 254,588,420 JUN 45,996,693 40,583,333 113%
OCT ######## 0 JUL 44,622,096 40,583,333 110%
NOV ######## 0 AGO 56,388,078 40,583,333 139%
DIC ######## 0 SEP 64,729,761 40,583,333 159%
PROM 1.59E+08 132849903 OCT 0
NOV 0
DIC
PROM 39,371,838 40,583,333 168%
365,249,997
VENTAS DEPARTAMENTO DE SERVICIO 20xx VENTAS DEPARTAMENTO DE SERVICIO 20xx
0% 20% 40% 60% 80% 100%
ENE
FEB
MAR
ABR
MAY
JUN
JUL
AGO
SEP
OCT
NOV
DIC
149,482,581
128,709,479
172,859,781
157,683,859
162,452,740
131,810,292
183,432,996
181,888,178
134,610,007
184,481,934
152,319,749
166,886,625
164,506,928
190,893,569
124,195,970
137,301,629
168,568,766
175,925,219
166,947,909
211,270,427
254,588,420
0
0
0
VENTAS 2005-20xx
AÑO 2005 AÑO 2006
0
10,000,000
20,000,000
30,000,000
40,000,000
50,000,000
60,000,000
70,000,000
PROYECCION M/O 20xx
MANO DE OBRA

6. RESUMEN VENTAS 20xx-20xx SERVICIO ( POST-VENTA)
VENTAS AÑO 20xx VENTAS AÑO 20xx V VARIACION
V V
MES 20xx 20xx % MES 20xx 20xx %
ENE 352 546 12 5 17 25 381 576 151% ENE 80 95 19
FEB 301 512 6 5 10 57 317 574 181% FEB 98 100 2
MAR 349 519 3 31 21 383 540 141% MAR 80 73 -9
ABR 300 537 7 28 25 335 562 168% ABR 77 107 39
MAY 339 544 5 25 47 369 591 160% MAY 75 121 61
JUN 312 499 2 36 84 350 583 167% JUN 81 97 20
JUL 349 456 17 33 53 399 509 128% JUL 100 86 -14
AGO 414 553 11 41 49 466 602 129% AGO 89 97 9
SEP 381 554 4 43 27 428 581 136% SEP 93 92 -1
OCT 425 11 31 467 0% OCT 121
NOV 436 8 26 470 0% NOV 79
DIC 480 6 57 543 0% DIC 90
PROMEDIO 89 96
TOTAL 4,438 4,720 92 10 378 388 4,908 5,118 104%
PROMEDIO 370 524 8 5 32 43 409 569
V
MES %
ENE 104%
FEB 171%
MAR 94%
ABR 98%
MAY 115%
JUN 129%
JUL 83%
AGO 131%
SEP 219%
OCT 0%
NOV 0%
DIC 0%
TOTAL
PROMEDIO
290,297
352,294
316,998
380,968
46,503,895
247,879
318,508
318,508
40,382,200
250,721
329,463
287,855
52,327,636
43,503,486
TOTAL
41,632,588
41,718,140
38,211,808
MANO DE
OBRA
CRECIMIENTO A LA FECHA
AÑO 20xx
ORDENES DE REPARACION AÑO 20xx-20xx
366,786
332,283
35,332,972 130,269,601
134,598,543
423,995,664 1,563,235,217
94,863,564
1,139,239,552
94,936,629
135,278,211
107,308,440
153,859,421
333,185
75,618,235
94,454,594
139,745,362
105,333,589
31,833,664
27,578,350
37,615,043
391,815
127,609,726
135,291,925
131,258,076
129,996,509
110,949,332
152,006,082
98,623,263
70,161,907
108,725,030
40,205,361
39,734,979
35,332,972
29,715,354
45,134,391
33,155,132
29,888,937
104,412,390
TOTALREPUESTOS
36,654,948
37,146,533
95,086,564
101,369,139
98,162,845
83,370,982
114,391,039
CLIENTE LATONERIA INTERNA GARANTIA
MANO DE OBRA
PROMEDIO
POR O/R
418,535,053
42,973,630
63,616,239
54,169,325 123,514,213
81,284,888
88,797,539
96,636,047
99,154,252
987,203,203
109,689,245
171,477,702
83,319,041
REPUESTOS Y
T.O.T
104,227,092
138,792,428 180,510,569
1,405,738,257
126,292,671
177,683,538
235,093,941
145,859,680
273,724
EFICIENCIA
295,155
404,637
156,193,140
PROMEDIO
POR O/R
253,229
274,666
314,478
221,290
229,857
252,054
244,696
248,119
LEYENDA
119,496,696
129,179,739
148,963,684
142,657,738
TOTAL
20xx

7. PROMEDIO
BS. PORUTILIDAD MARG.
REPUESTOS COSTO BRUTA UTILID 63,616,239.30 554 114,831
CLIENTES 95,943,400 64,005,909 40
GARANTIA 12,874,113 1,348,344 9 1,113,521.81 27 41,242
INTERNO
T.O.T. INT.
T.O.T. Garant 1,449,000 0 0
T.O.T. client 8,108,386 3,420,007 30 64,729,761.11 581 111,411
TOTALES 118,374,899 68,774,260 20
CATEGORIA
REPUESTOS
T.O.T Y LUB.
MANO DE
OBRA
TOTAL CANTIDAD O/R
PROMEDIO Bs.
POR ORDEN
CLIENTES 172,926,702 63,616,239 236,542,941 554 426,973
GARANTIAS 14,222,457 1,113,522 15,335,979 27 567,999
INTERNO
TOTAL VENTAS 187,149,159 64729761.1 251878920.3 581 433,527
TOTAL
MES CLIENTES GARANTIAS INTERNO TOT INT GAR T.O.T CLI TOTAL CLIENTES LATONERIA GARANTIAS INTERNO TOTAL M/O GENERAL
ENE 92,064,074 16,051,431 105,517 12,163,018 120,384,040 41,632,588 584,300 1,006,000 43,222,888 163,606,928
FEB 122,472,009 7,557,836 163,783 16,320,419 146,514,047 41,718,140 1,105,381 1,456,000 44,279,521 190,793,569
MAR 75,557,360 4,478,348 5,727,528 85,763,236 38,211,808 367,392 38,579,201 124,342,436
ABR 81,830,251 7,463,027 6,967,288 96,260,566 40,382,200 658,863 41,041,063 137,301,629
MAY 86,174,096 17,701,798 10,461,951 114,337,845 52,327,636 1,903,285 54,230,921 168,568,766
JUN 92,496,072 26,914,035 6,658,180 126,068,288 43,503,486 2,493,207 45,996,693 172,064,980
JUL 78,066,989 16,538,445 5,252,051 99,857,486 42,973,630 1,648,466 44,622,096 144,479,582
AGO 119,941,533 27,229,316 3,572,681 150,743,529 54,169,325 2,218,753 56,388,078 207,131,607
SEP 159,949,309 14,222,457 11,528,393 185,700,159 63,616,239 1,113,522 64,729,761 250,429,920
OCT
NOV
DIC
TOTAL 908,551,693 138,156,692 269,300 78,651,510 1,125,629,196 418,535,053 12,093,169 2,462,000 433,090,222 1,558,719,418
PROMD 100,950,188 15,350,744 134,650 8,739,057 125,069,911 46,503,895 1,343,685 1,231,000 48,121,136 173,191,046
159,949,309
14,222,457
ACUMULADO REPUESTOS 20xx
REPUESTOS
VENTAS
PROMEDIO Bs. POR ORDENES DE REPARACION
187,149,159
1,449,000
TOTAL
ACUMULADO M/O 20xx
133,504,021.27
251,878,920.34
TOTAL UTILIDAD RPTOS Y M/O
TOTAL VENTAS
O/R
11,528,393
PRODUCCION
VENTA
CLIENTE LATONERIA
INTERNO TALLER
GARANTIA
CLIENTE TALLER.
MANO DE OBRA

8. Gastos
Ing. Juan Padrón López
+593-958-93 1736
MES
GASTOS
GENERALES
UTILIDAD
BRUTA
REPUESTOS
MOSTRADOR
50%
UTILIDAD
BRUTA
REPUESTO
S SERVICIO
TOTAL
UTILIDAD
BRUTA
GASTOS
OPERATIVOS
UTILIDAD
NETA
UTILIDAD
BRUTAM/O
50%
UTILIDAD
BRUTA
REPUESTOS -
SERVICIOS
TOTAL
UTILIDAD
BRUTA
GASTOS
OPERATIVOS
UTILIDAD
NETA
UTILIDAD
BRUTA
UTILIDAD
NETA
GASTOS
OPERATIV
O
ENE 186,239 44,580 44,580 16,770 27,810 24 62,515 62,515 9,102 53,413 34 107,095 81,223 25,872 58
FEB 242,500 48,255 48,255 25,669 22,586 20 71,413 71,413 10,241 61,172 29 119,668 83,758 35,910 49
MAR 346,729 33,495 33,495 53,620 -20,125 10 52,902 52,902 65,348 -12,446 15 86,397 -32,571 118,968 25
ABR 171,091 30,088 30,088 24,646 5,442 18 53,754 53,754 13,851 39,903 31 83,842 45,345 38,497 49
MAY 254,820 34,884 34,884 34,319 565 14 78,317 78,317 85,413 -7,096 31 113,201 -6,531 119,732 44
JUN 240,524 36,661 36,661 42,234 -5,573 15 60,547 60,547 168,329 -107,782 25 97,208 -113,355 210,563 40
JUL
AGO
SEP
OCT
NOV
DIC
TOTAL 1,441,903 227,963 0 227,963 197,258 30,705 100 379,448 0 379,448 352,284 27,164 166 607,411 57,869 549,542 266
PROM
D. 240,317 37,994 #¡DIV/0! 37,994 32,876 5,118 17 63,241 #¡DIV/0! 63,241 58,714 4,527 28 101,235 9,645 91,590 44
2005
% MES
%
UTILIDAD
ENE 234,172,618 0 ENE 58
FEB 262,932,544 0 FEB 49
MAR 166,829,499 0 MAR 25
ABR 368,478,580 0 ABR 49
MAY 324,609,881 0 MAY 44
JUN 375,084,908 0 JUN 40
JUL 357,039,462 JUL 0
AGO 431,728,293 AGO
SEP 397,091,179 SEP
OCT 436,579,445 OCT
NOV 494,360,867 NOV
DIC 514,387,247 DIC
186,239
242,500
346,729
171,091
%
COBERTURA
2006
254,820
240,524
COBERTURA FIJA 20XX
DEPARTAMENTO REPUESTOS
%
COBERTURA
DEPARTAMENTO SERVICIO
%
COBERTURA
GENERAL
186,239
242,500
346,729
171,091
254,820
240,524
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC
GASTOS 2005 2006
58
49
25
49
44
40
0
ENE
FEB
MAR
ABR
MAY
JUN
JUL
AGO
SEP
OCT
NOV
DIC
MARGEN COBERTURA
% UTILIDAD

9. MES
MANO DE
OBRA OBJ LOGRO%
ENE 43,222,888 40,583,333 107%
FEB 44,279,251 40,583,333 109%
MAR 38,579,201 40,583,333 95%
ABR 41,041,063 40,583,333 101%
MAY 54,230,921 40,583,333 134%
JUN 45,996,693 40,583,333 113%
JUL 44,622,096 40,583,333 110%
AGO 55,304,325 40,583,333 136%
SEP 64,729,761 40,583,333 159%
OCT
NOV
DIC
TOTAL 432,006,198 365,249,997 118%
107%
109%
95%
101% 134% 113% 110% 136% 159%
0% 0% 0% 0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
200%
ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC
0
10,000,000
20,000,000
30,000,000
40,000,000
50,000,000
60,000,000
70,000,000
ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC
PROYECCION M/O 2006
MANO DE OBRA OBJ LOGRO%

10. AREA LAT. Y PINTURA:
CLIENTE LATONERIA GARANTIA INTERNO TOTAL HRS. VEND.
HRS.
DISPON.
EFICIEN. CLIENTE GARANTIA INTERNO TOTAL C I G L/P TOTAL
ENERO 41,632,588 0 584,300 1,006,000 43,222,888 1,232.70 1,196 103% 92,064,074 16,051,431 105,517 108,221,022 12,163,018 163,606,928 546 5 25 0 576 0 0
FEBRERO 41,718,140 0 1,105,381 1,456,000 44,279,521 1,137.17 995 114% 122,472,009 7,557,836 163,783 130,193,628 16,320,419 190,793,568 512 5 57 0 574 0 0
MARZO 38,211,808 0 367,392 0 38,579,201 983.02 1,362 72% 75,557,360 4,478,348 0 80,035,708 5,727,528 124,342,436 519 0 21 0 540 0 0
ABRIL 40,382,200 0 658,863 0 41,041,063 1,095.99 1,203 91% 81,830,251 7,463,027 0 89,293,278 6,967,288 137,301,629 537 0 25 0 562 0 0
ABRIL 52,327,636 0 1,903,285 0 54,230,921 1,127.52 1,134 99% 86,174,096 17,701,798 0 103,875,893 10,461,951 168,568,766 544 0 47 0 591 0 0
JUNIO 43,503,486 0 2,493,207 0 45,996,693 1,126.75 1,313 86% 92,496,072 26,914,035 0 119,410,107 6,658,180 172,064,980 499 0 84 0 583 0 0
JULIO 42,973,630 0 1,648,466 0 44,622,096 1,130.87 1,312 86% 78,066,989 16,538,445 0 94,605,434 5,252,051 144,479,582 456 0 53 0 509
AGOSTO 54,169,325 0 2,218,753 0 56,388,078 1,404.74 1,625 86% 119,941,533 27,229,316 0 147,170,848 3,572,681 207,131,607 553 0 49 0 602
SEPTIEMBRE 63,616,239 0 1,113,522 0 64,729,761 1,612.55 1,675 96% 159,949,309 14,222,457 0 174,171,766 11,528,393 250,429,920 554 0 27 0 581
OCTUBRE 0 0 0 0 0 0.00 0 0 0 0 0 0 0 0 0 0 0
NOVIEMBRE 0 0 0 0 0 0.00 0 0 0 0 0 0 0 0 0 0 0
DICIEMBRE 0 0 0 0 0 0.00 0 0 0 0 0 0 0 0 0 0 0
TOTALES 418,535,053 0 12,093,169 2,462,000 433,090,222 10,851.31 11,814 8 908,551,693 138,156,692 269,300 1,046,977,686 78,651,510 1,558,719,418 4720 10 388 0 5118 0 0
PROMEDIO 34,877,921 0 1,007,764 205,167 36,090,852 904 1,313 93% 75,712,641 11,513,058 22,442 87,248,140 6,554,293 129,893,285 393 1 32 0 427 0 0
Ene Feb Mar Abr May Jun Jul Ago Sep
VALOR HORA PROMEDIO MANO DE OBRA PROMEDIO 39,736.00 39,621.64 40,141.30 44939.20 44,891.31 44803.08 44863.33 43,538.00
GARANTIA 37,942.00 37,942.00 43,633.30 43633.30 43,633.30 43633.33 43633.33 43,633.33 47,966.66
CLIENTE 40,000.00 40,000.00 40,000.00 45000.00 45,000.00 45000.00 45000.00 45,000.00 45,000.00
INTERNA 20,000.00 20,000.00 20,000.00 20000.00 20,000.00 20000.00 20000.00 20,000.00 20,000.00
VENTAS MES
MANO DE OBRA
REPRESENTA%
TOTAL
PRODUCCION
Nº. ORDENES
RETORNOS
REPUESTOS
T.O.T.
Eficiencia

11. Eficiencia
NO SE INCLUYE LATONERIA/PINTURA YGARANTIAS
MECANICO ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC TOTAL PROMEDIO
JOSE VILLEGAS 6,454,652 2,573,155 9,027,807 4513904
HUMBERTORIZQUE 3,811,634 4,025,907 8,719,756 7,112,846 5,681,068 9,044,057 7,948,470 46,343,737 6620534
LUIS BRACHO 8,991,300 5,338,857 14,777,910 8,310,480 16,685,476 15,118,482 8,765,917 77,988,421 11141203
WILFREDOCLOMENARES 5,971,132 4,353,431 5,187,131 9,360,308 3,493,422 4,576,262 32,941,685 5490281
OSCARROJAS 10,871,069 19,599,927 5,777,061 13,150,078 8,497,431 23,302,777 22,718,014 103,916,356 14845194
JOHANZORRILLA 803,569 1,891,111 2,694,680 1347340
ARMANDOGIL 2,996,019 6,743,576 4,595,371 13,257,800 8,121,873 7,541,072 19,079,497 62,335,209 8905030
RAFAEL RODRIGUEZ 3,437,209 4,819,186 6,240,171 3,570,063 3,733,136 5,374,767 8,184,336 35,358,868 5051267
JOSE MARVAL 4,571,275 13,097,633 7,474,418 6,888,896 6,838,450 8,021,878 14,913,020 61,805,571 8829367
WILFREDOJARDEL 4,631,605 7,077,635 9,447,534 6,886,654 6,793,474 16,747,880 14,628,774 66,213,556 9459079
F. PINTO(LUB) 6,062,956 4,767,274 4,124,445 6,122,798 8,341,227 8,494,130 37,912,830 6318805
G. ARAY (LUB) 3,620,387 5,114,762 6,510,076 5,836,232 8,179,027 9,906,977 39,167,461 6527910
JOSE LUIS MONTERO 14,781,542
JUANVALERIO 12,413,934
PRODUCCION 20XX 0 0 52,539,464 79,203,761 72,101,387 79,171,644 71,803,360 106,247,429 141,834,611 0 0 0 575,706,180 50,241,805
PRODUCCION REPUESTOS POR TECNICO AÑO 20XX

12. Eficiencia (Horas Disponibles)
CLIENTES 45,000.00
T O T AL T E CNICO S Y
L AT O NE RO S P INT O RE S L AT O NE RO S T E CNICO S GARANTIAS 47,996.66
11 INTERNA 20,000.00
PROMEDIO 37,665.55
TOTAL TECNICOS HORAS
DIARIAS
DIAS HABILES
HORAS
DISPONIBLES
PROYECCION PRODUCCION EFICIENCIA
LATONERIA
TECNICOS
11 6.5 23.5 1675 63,080,385 63,566,239 101%
1674.75 63,080,385 63,566,239 101%
HOHAS
DISPONIBLES
EN EL MES
CURSOS
VACACIONES Y
REPOSOS
OTROS
TOTAL HORAS
EFECTIVAS
152.25 152.25
152.25 120.25 32.00
152.25 152.25
152.25 26.00 126.25
152.25 152.25
152.25 35.75 116.50
152.25 152.25
152.25 16.25 136.00
152.25 16.25 136.00
JOSE LUIS MONTERO 152.25 152.25
JUAN VALERIO 152.25 152.25
1,674.75 58.50 120.25 35.75 1,155.75
JOSE MARVAL
WILFREDO JARDEL
LUIS BRACHO
SEPTIEMBRE 20XX
ARMANDO GIL
RAFAEL RODRIGUEZ
OSCAR ROJAS
TARIFA MANO DE OBRA
P RO MEDIO
TARIFA MANO
DE O BRA
HUMBERTO RIZQUE
F. PINTO
TOTAL
G. ARAY
TOTAL GENERAL
MEC: #
PRODUCTIVIDAD Y EFICIENCIA DEL TALLER

13. PRODUCCION Y PROYECCIONES AÑO 20xx-20xx
MANO DE OBRA AREA TECNICA DEL TALLER
MECANICO ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC TOTAL PROMEDIO
TOTAL M/O MEC 35,332,972 29,715,354 33,155,132 29,888,937 31,833,664 27,578,350 37,615,043 36,654,948 37,146,533 45,134,391 40,205,361 39,734,979 423,995,664 35,332,972
LATONERIA ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC TOTAL PROMEDIO
MECANICO ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC TOTAL PROMEDIO
JOSE VILLEGAS 5,384,734 1,663,494 4,919,900 1,342,532 13,310,660 3,327,665
HUMBERTO RIZQUE 4,025,382 3,414,097 1,383,000 1,984,000 4,805,965 3,129,540 3,223,032 4,619,896 5,248,670 31,833,582 3,537,065
LUIS BRACHO 6,423,237 6,408,210 4,693,568 4,284,632 7,874,500 5,104,504 4,833,000 6,120,463 1,619,448 47,361,562 5,262,396
WILFREDO CLOMENARES 5,085,272 4,924,796 2,589,000 994,000 3,927,400 4,011,032 1,330,064 1,654,194 24,515,757 3,064,470
OSCAR ROJAS 6,562,088 6,134,890 3,879,750 7,414,795 7,721,264 6,281,913 6,514,000 7,985,203 7,725,744 60,219,648 6,691,072
JOHAN ZORRILLA 2,985,853 7,092,414 1,209,500 1,498,632 12,786,399 3,196,600
ARMANDO GIL 4,477,264 4,039,236 3,111,000 3,320,000 1,626,432 6,487,264 4,491,562 5,321,782 7,148,562 40,023,102 4,447,011
RAFAEL RODRIGUEZ 4,638,059 3,933,244 4,121,736 3,645,172 5,439,732 2,825,264 3,790,632 4,867,632 6,028,186 39,289,657 4,365,517
JOSE MARVAL 3,551,000 2,040,996 3,124,000 4,892,160 5,615,536 3,373,216 3,413,426 4,427,936 7,751,516 38,189,786 4,243,310
WILFREDO JARDEL 928,764 4,278,900 5,115,528 6,988,062 4,380,000 6,017,685 7,685,986 8,202,282 43,597,207 5,449,651
F. PINTO 3,491,132 3,601,000 2,470,896 4,903,000 4,711,985 5,214,592 24,392,605 4,065,434
JOSE LIS MONTERO 5,318,196
JUAN VALERIO 3,401,451
G. ARAY 2,098,500.0 ######### 3,735,264.0 3,937,528 4900528 4946528 23117373.1 3852895.515
TOTAL M/O MEC 43,132,888 40,580,142 33,310,353 34,491,451 43,998,891 41,798,893 42,453,929 52,295,605 62,605,175 0 0 0 398,637,338 51,503,086
MECANICO ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC TOTAL PROMEDIO
TOTAL MANO OBRA LAT
LAVADORES
TOTAL 2006
PRODUCCION TECNICA AÑO 2005
PRODUCCION LATONERIA Y PINTURA AÑO 2005
PRODUCCION TECNICA AÑO 2006
PRODUCCION LATONERIA Y PINTURA AÑO 2006

14. MES MES MES
20xx 20xx PORC. 20xx 20xx PORC. 20xx 20xx PORC.
ENE 35,332,972 41,632,588 118% ENE 104,412,390 92,064,074 88% ENE 139,745,362 133,696,662 96%
FEB 29,715,354 41,718,140 140% FEB 75,618,235 122,472,009 162% FEB 105,333,589 164,190,149 156%
MAR 33,155,132 38,211,808 115% MAR 94,454,594 75,557,360 80% MAR 127,609,726 113,769,168 89%
ABR 29,888,937 40,382,200 135% ABR 101,369,139 81,830,251 81% ABR 131,258,076 122,212,451 93%
MAY 31,833,664 52,327,636 164% MAY 98,162,845 86,174,096 88% MAY 129,996,509 138,501,732 107%
JUN 27,578,350 43,503,486 158% JUN 83,370,982 92,496,072 111% JUN 110,949,332 135,999,558 123%
JUL 37,615,043 42,973,630 114% JUL 114,391,039 78,066,969 68% JUL 152,006,082 121,040,600 80%
AGO 36,654,948 54,169,325 148% AGO 98,623,263 119,941,533 122% AGO 135,278,211 174,110,858 129%
SEP 37,146,533 63,616,239 171% SEP 70,161,907 159,949,309 228% SEP 107,308,440 223,565,548 208%
OCT 45,134,391 OCT 108,725,030 OCT 153,859,421 0 0%
NOV 40,205,361 NOV 95,086,564 NOV 135,291,925 0 0%
DIC 39,734,979 DIC 94,863,564 DIC 134,598,543 0 0%
PROM 35332972 46503895 132% PROM 94936629 100950186 106% PROM 130269601 110590561 85%
PRODUCCION GENERALPRODUCCION REPUESTOSPRODUCCION MANO DE OBRA
HISTORICO PRODUCCION 20xx-20xx
DEPARTAMENTO DE SERVICIO

15. TENDENCIA A LA EFICIENCIA
EFICIENCIA
HORAS
DISPONIBLES
HORAS
TRABAJADAS
EFICIENCIA
INDIVIDUAL
%
PRODUCCION MES ANTERIOR
L. BRACHO 32.00 39.40 123% 1,715,441.58 105%
J. MARVAL 116.50 104.23 89% 6,266,234.00 59%
H. RIZQUE 152.25 134.86 89% 5,248,670.00 85%
G. ARAY 139.25 129.74 93% 4,986,670.63 109%
O. ROJAS 152.25 137.85 91% 6,266,923.07 117%
ARMANDO GIL 126.25 149.02 118% 7,192,195.30 77%
R. RODRIGUEZ 152.25 162.48 107% 6,412,159.04 85%
W. JARDEL 152.25 191.61 126% 8,099,864.47 145%
F. PINTO 136.00 149.88 110% 5,290,305.18 91%
JOSE LUIS MONTERO 152.25 134.36 88% 5,170,651.50 0%
JUAN VALERIO 152.25 105.80 69% 3,320,402.05 0%
GLOBAL 1464 1439 98% 59,969,516.82 97%
NO SE INCLUYE EL AREA DE LATONERIA
EFICIENCIA 12 ULTIMOS MESES
MECANICO Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06 Apr-06 May-06 Jun-06 Jul-06 Aug-06 Sep-06 PROMD
JOSE VILLEGAS 58% 117% 107% 107% 129% 136% 104% 113% 125% 148% 87% 70% 108%
ANIBAL VINCENT 72% 70% 75% 165% 83%
HUMBERTO RIZQUE 75% 67% 81% 91% 74% 98% 71% 64% 83% 75% 47% 60% 93% 64% 64% 85% 89% 75%
LUIS BRACHO 81% 88% 94% 120% 298% 138% 110% 152% 132% 155% 73% 88% 117% 86% 87% 105% 123% 120%
WILFREDO CLOMENARES 117% 59% 128% 87% 99% 142% 98% 50% 124% 110% 45% 89% 69% 87% 51% 90%
OSCAR ROJAS 112% 131% 104% 137% 128% 347% 107% 119% 148% 132% 84% 163% 84% 93% 101% 117% 91% 129%
JOHAN ZORRILLA 87% 59% 128% 123% 121% 143% 82% 90% 71% 205% 55% 47% 119% 110% 103%
ARMANDO GIL 77% 76% 49% 60% 91% 120% 63% 96% 72% 130% 52% 67% 75% 85% 77% 118% 82%
RAFAEL RODRIGUEZ 106% 119% 95% 83% 120% 85% 100% 104% 87% 85% 107% 99%
JOSE MARVAL 145% 83% 126% 85% 42% 56% 114% 117% 89% 86% 59% 89% 91%
GUILLERMO ARAY (LUB) 48% 81% 72% 91% 109% 93% 82%
F. PINTO 103% 97% 100% 87% 91% 110% 98%
JOSE LUIS MONTERO 77% 77%
JUAN VALERIO 63% 63%
WILFREDO JARDEL 47% 112% 117% 71% 117% 145% 126% 105%
PROMEDIO 85% 83% 96% 111% #¡DIV/0! 128% 159% 92% 103% 104% 120% 67% 87% 97% 88% 86% 97% 99% 95%
Nº TECNICOS EN TALLER 8
JULIO 20xx
TECNICOS
PRODUCTIVIDAD Y EFICIENCIA DEL TALLER
0.00
50.00
100.00
150.00
200.00
L.BRACHO
J.MARVAL
H.RIZQUE
G.ARAY
O.ROJAS
ARMANDOGIL
R.RODRIGUEZ
W.JARDEL
F.PINTO
JOSELUIS
MONTERO
JUANVALERIO
HORAS DISPONIBLES HORAS TRABAJADAS

16. ASESOR ABR-05 MAY-05 JUN-05 JUL-05 AGO-05 SEP-05 OCT-05 NOV-05 DIC-05 ENE 06 FEB 06 MAR 06 ABR 06 MAY06 JUN 06 JUL 07 AGO 08 SEP 09 TOTAL PROM
ADRIANA GIL 65,283,380 47,714,980 36,036,663 61,504,217 14,831,552 20,127,895 48,582,652 23,736,639 30,273,476 38,449,287 36,222,049 28,075,122 35,674,794 46,951,792 35,431,764 35,805,173 604,701,435 37,793,840
JOSMERY BRITO 4,361,603 9,845,419 12,304,547 29,173,566 23,257,522 10,887,226 14,702,351 32,231,371 23,317,413 36,335,486 59,536,703 18,901,457 35,333,130 20,926,978 24,451,198 37,554,765 36,509,876 67,198,658 496,829,269 27,601,626
JOSMARY MALAVE 31,081,460 27,590,111 21,099,126 112,129,618 59,891,493 38,045,442 45,440,027 39,118,554 41,272,675 3,462,950 419,131,456 41,913,146
ARNOLIS RODRIGUEZ 34,551,134 22,708,796
SIFONTES DUBRASKA 20,521,725
ALNIVIA MUDIE 11,453,465 28,373,391 50,992,887 25,075,896 59,435,710 89,011,099 264,342,448 44,057,075
TOTAL 100,726,443 85,150,510 69,440,336 202,807,401 97,980,567 69,060,563 108,725,030 95,086,564 94,863,564 78,247,723 95,758,752 46,976,579 82,461,389 96,252,161 110,875,849 98,435,833 130,496,720 199,440,278 1,785,004,607 151,365,686
ADRIANA GIL 17,187,294 23,093,881 32,048,498 25,385,354 23,098,296 120,813,323 24,162,665
JOSMERY BRITO 11,585,209 23,567,914 13,311,701 16,320,381 24,171,198 23,995,878 38,483,778 151,436,059 21,633,723
JOSMARY MALAVE
JOANA FLORES 20,146,209 1,813,705 430,775 22,390,689 7,463,563
ARNOLIS RODRIGUEZ 22,043,181 17,131,871
DUBRASKA SIFONTES 11,537,497
ALNIVIA MUDIE 7,833,099 17,698,869 39,223,209 17,667,943 39,964,297 51,863,379 174,250,796 29,041,799
TOTAL 0 0 0 0 0 0 0 0 0 0 0 48,918,713 56,308,598 63,489,843 80,928,944 64,937,437 86,003,356 119,016,525 468,890,866 82,301,750
ADRIANA GIL 16,076,410 10,112,064 7,734,832 11,836,979 5,988,600 12,901,251 13,811,163 12,673,000 18,573,073 22,056,588 13,983,609 16,879,384 16,765,873 26,721,061 14,427,253 16,932,696 237,473,835 14,842,115
JOSMERY BRITO 1,830,000 6,376,000 5,948,432 8,574,640 13,162,800 9,449,000 11,925,000 12,833,210 11,515,730 12,916,000 15,997,723 9,524,045 11,307,392 7,788,467 9,384,824 15,807,497 15,558,086 16,740,030 196,638,876 10,924,382
JOSMARY MALAVE 11,837,527 13,303,100 11,762,586 16,524,924 17,243,548 14,533,782 19,208,702 14,572,800 9,583,000 224,000 128,793,969 12,879,397
JOANA FLORES 6,436,000 11,736,808 12,055,391 30,228,200 10,076,067
ARNOLIS RODRIGUEZ 16,565,858 10,892,507
DUBRASKA SIFONTES 9,569,000
ALNIVIA MUDIE 8,670,000 16,519,968 21,295,664 8,234,644 18,580,595 28,790,957 102,091,828 17,015,305
TOTAL 29,743,937 29,791,164 25,445,850 36,936,543 36,394,948 36,884,033 44,944,865 40,079,010 39,671,803 41,632,588 41,718,140 38,458,819 36,743,265 51,029,496 45,107,740 40,974,837 50,704,539 65,992,494 695,226,707 65,737,265
PRODUCCION REPUESTOS
PRODUCCION ASESORES DE SERVICIO 20xx-20xx
MANODE OBRA
ULTIMOS 12 MESES ( NO SE INCLUYEN LAS TRANSFERENCIAS DE REPUESTOS LAS GARANTIAS E INTERNAS)
COSTOS PRODUCCIONREPUESTOS

17. REPUESTOS ABR-05 MAY-05 JUN-05 JUL-05 AGO-05 SEP-05 OCT-05 NOV-05 DIC-05 ENE06 FEB06 MAR06 ABR06 MAY06 JUN06 JUL07 AGO08 SEP09
ADRIANA GIL
65,283,380 47,714,980 36,036,663 61,504,217 14,831,552 20,127,895 48,582,652 23,736,639 30,273,476 38,449,287 36,222,049 28,075,122 35,674,794 46,951,792 35,431,764 35,805,173 0
JOSMERY BRITO
4,361,603 9,845,419 12,304,547 29,173,566 23,257,522 10,887,226 14,702,351 32,231,371 23,317,413 36,335,486 59,536,703 18,901,457 18,901,457 18,901,457 24,451,198 37,554,765 36,509,876 67,198,658
ALNIVIA MUDIE
59,435,710 89,011,099
DUBRASKA SIFONTES
20,521,725
ARNOLIS RODRIGUEZ
34,551,134 22,708,796
JOSMARY MALAVE
31,081,460 27,590,111 21,099,126 112,129,618 59,891,493 38,045,442 45,440,027 39,118,554 41,272,675 3,462,950 0 0 0 0 0 0
MANODEOBRA ABR-05 MAY-05 JUN-05 JUL-05 AGO-05 SEP-05 OCT-05 NOV-05 DIC-05 ENE06 FEB06 MAR06 ABR06 MAY06 JUN06 JUL07 AGO08 SEP09
ADRIANAGIL 16,076,410 10,112,064 7,734,832 11,836,979 5,988,600 12,901,251 13,811,163 12,673,000 18,573,073 22,056,588 13,983,609 16,879,384 16,765,873 26,721,061 14,427,253 16,932,696 0
JOSMERYBRITO 1,830,000 6,376,000 5,948,432 8,574,640 13,162,800 9,449,000 11,925,000 12,833,210 11,515,730 12,916,000 15,997,723 9,524,045 11,307,392 7,788,467 9,384,824 15,807,497 15,558,086 16,740,030
ALNIVIAMUDIE 18,580,595 28,790,957
SIFONTESDUBRASKA 9,569,000
ARNOLISRODRIGUEZ 16,565,858 10,892,507
JOSMARYMALAVE 11,837,527 13,303,100 11,762,586 16,524,924 17,243,548 14,533,782 19,208,702 14,572,800 9,583,000 6,436,000 11,736,808 12,055,391 0 0 0 0
PRODUCCION ASESORESDESERVICIO 20xx-20xx