1. REORGANISATION OF WAREHOUSE
ISSUES FACED AND REMEDIED
The following issues were faced at the outset and were remedied. The benefits accruing from
their rectification are shown below. The methods used to remedy and the metrics are given in
succeeding pages.
Layout of Stores: Lean management is now possible. Time taken to pick and pack a full
Move order of 100 lines has reduced from 25 Minutes to 15 minutes.
Stock Location: Placing and picking has become faster, even a new person can pick the
correct item on the first try.
ABC Analysis: Tracking of High Value, Low Movement and Low value, High movement
goods has become better and accurate.
Location Of Materials As Per Type: Materials are tracked and stored according to their
usage type leading to better stock control, and minimizing stock out, and quick picking and
stocking
High Inventory Levels: The above innovations have helped to reduce inventory levels
from 45 days to 1 week, leading to reducing stock value from Rs 20 Million to Rs 4.5
Million.
Low Stock Correctness: Reorganization helped achieve stock correctness of 98% - 99%
Comparison Of Receipts With Approved Samples: Quality of receipts have been
improved by comparing receipts with approved samples, three receipts rejected within a
month of implementation.
Tracking of Defective Equipment: Tracking of defective equipment returned by
Ambulances, leading to automatic replenishment and reduced Equipment down time, leading
to minimum NC’s for Equipment.
Uniform Issues to Associates: Automatic issue of uniform to Associates based on last
issue date, thereby obviating the need for raising of Indents by OE’s.
Address Labels For Dispatch : Preparation of Address Labels to be stuck on the boxes for
dispatch, reduced packing and dispatch preparations per day from 3 Hrs to 1 Hour.

2. DESCRIPTION OF ACTION TAKEN AND THE RESULTS
Sl Key Result Description Of
Performance
No Area Task or Activity
Locator Locator System Addressing Software developed for quick dispatches.
1.
System for Easy Dispatch (2 modules, 6 revisions)
Successfully created and running application software
Defective in MS Access for tracking and dispatch of Defective
Defective
2. Equipment Equipment received from various Amby’s and ensuring
Equipment
Management the minimum delay in dispatch.
(8 Modules, 7 revisions)
Comparison of
Approved Receipts with Sample display arrangement for quality check on
3.
Samples approved receipt of products.
samples
Procurement and Successfully created software in MS Access for
Dispatch of tracking and issuing uniform to Associates based on
Uniform
4. Uniforms to last issue date and also able to forecast future
Issues
Associates in the requirement
Field (5 Modules, 3 revisions),
Attendance Attendance Management System Created for HR for
5. HR Management tracking attendance of associates in the field.
System (3 Modules, 2 Revisions)
Oracle code Oracle Code Generator for creating Move Orders, etc
6. Oracle
Generator (3 modules, 3 revisions)
Stocking as per ABC Analysis
Location Of Materials As Per Type
Innovative Innovative Inventory Levels : Inventory reduced from 45 Days
Approaches Approaches in to 1 week.
7. Stock Correctness
in Stores Stores
Layout of Stores
Management Management
Stock Location
Indenting Schedule implemented for improved
supply.
Audit involving Successfully conducted Audit by NRHM by
8. Audit Finance Dept and preparation of Stores and documents and ensuring NIL
NRHM Discrepancies and NIL Observations
NC Closures being cleared proactively with minimum
9. Quality NC’s NC Closures delay on receipt with the help of the above application
software.
Ambulance Procurement and
Format developed with Fleet BO for Tyres and Fleet
10. Tyres and Dispatch of Tyres
Spares Management.
Spares and Fleet Spares

3. KEY METRICS
Activity Remedy Task Before After
Lean Picking for move
Layout of Stores 25 Minutes 15 Minutes
management order
Location
Picking for issues, Immediate on
Stock Location allotted for 2 – 3 tries
Stocking on receipt first try
each item
ABC Analysis ABC and VED Movement tracking Approximate Exact
Location Of Restocked as Stock control,
Over stoking or No stock out, No
Materials As Per per type of Picking and
stock out over stock
Type material Stocking
Procurement Inventory reduced
High Inventory
based on from 45 days to 1 Rs 20 Million Rs 4.5 Million
Levels
consumption week
Low Stock Perpetual
Stock Correctness 98% -99%
Correctness Audit
Approved
Quality of Rejection of low
Samples 3-4 per annum 3-4 per month
Receipts quality stores
Displayed
Defective Software Quick Low- Nil
High downtime
Equipment Developed replenishment Downtime
High
Low Satisfaction
Satisfaction,
Software Automatic issue, No Levels,
Uniform Issues High Accuracy,
Developed indent required. Low Accuracy,
Forecast up to 6
No forecast
Months
> 30 Minutes for
Addressing of Software Printing of Address
10 Locations /30 5 Mins
Packages Developed labels
Boxes

4. LESSONS LEARNT AND WAY FORWARD
 Sustain the momentum.
 Milk Run System for Dispatches to avoid Courier service.
 Barcode System for Inventory Management.
 Plan -- Do -- Check -- Act.
 Share the Experience with other states.
 Keys to Success:
Management support
Effective ‘champion’
Involved and engaged staff
KISS
Effective teams
Build a SYSTEM to Survive
Build a SYSTEM to Manage Better
Build a SYSTEM to Excel