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Knowledge Cafe 0151
    Foresight Centre University of Liverpool 17th July 2008
    Theme: Relationships are the new bottom line



Relationships are the new bottom line

         A Presentation and Conversation

                     Peter Bond
            Learning Futures Consulting
                     Wirral, UK.
             learningfutures@fsmail.net



   Gurteen Knowledge Cafe 0151
         Foresight Centre
     University of Liverpool
          17th July 2008
Knowledge Cafe 0151
     Foresight Centre University of Liverpool 17th July 2008
     Theme: Relationships are the new bottom line



Relationships are the new bottom line
Knowledge Cafe 0151
      Foresight Centre University of Liverpool 17th July 2008
      Theme: Relationships are the new bottom line



Relationships are the new bottom line
    [Soul at Work by Lewin and Regine (1998)]
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking
   myspace
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking
   myspace flikr
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking
   myspace flikr face book
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking
   myspace flikr face book bebo
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking
   myspace flikr face book bebo youtube
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking
   myspace flikr face book bebo youtube linked-in
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking (web 2.0)
   myspace flikr face book bebo youtube linked-in
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking (web 2.0)
   myspace flikr face book bebo youtube linked-in


   Internet enabled professional collaboration
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking (web 2.0)
   myspace flikr face book bebo youtube linked-in


   Internet enabled professional collaboration
   knowledge management
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking (web 2.0)
   myspace flikr face book bebo youtube linked-in


   Internet enabled professional collaboration
   knowledge management knowledge sharing
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking (web 2.0)
   myspace flikr face book bebo youtube linked-in


   Internet enabled professional collaboration
   knowledge management knowledge sharing (trust)
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking (web 2.0)
   myspace flikr face book bebo youtube linked-in


   Internet enabled professional collaboration
   knowledge management knowledge sharing (trust)
   virtual business networks
Knowledge Cafe 0151
                 Foresight Centre University of Liverpool 17th July 2008
                 Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking (web 2.0)
   myspace flikr face book bebo youtube linked-in


   Internet enabled professional collaboration
   knowledge management knowledge sharing (trust)
   virtual business networks virtual communities of practice
Knowledge Cafe 0151
                 Foresight Centre University of Liverpool 17th July 2008
                 Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking (web 2.0)
   myspace flikr face book bebo youtube linked-in


   Internet enabled professional collaboration
   knowledge management knowledge sharing (trust)
   virtual business networks virtual communities of practice


   Business networking in general
Knowledge Cafe 0151
                 Foresight Centre University of Liverpool 17th July 2008
                 Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking (web 2.0)
   myspace flikr face book bebo youtube linked-in


   Internet enabled professional collaboration
   knowledge management knowledge sharing (trust)
   virtual business networks virtual communities of practice


   Business networking in general
   SME networks
Knowledge Cafe 0151
                 Foresight Centre University of Liverpool 17th July 2008
                 Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking (web 2.0)
   myspace flikr face book bebo youtube linked-in


   Internet enabled professional collaboration
   knowledge management knowledge sharing (trust)
   virtual business networks virtual communities of practice


   Business networking in general
   SME networks clusters
Knowledge Cafe 0151
                 Foresight Centre University of Liverpool 17th July 2008
                 Theme: Relationships are the new bottom line



         Relationships are the new bottom line
              [Soul at Work by Lewin and Regine (1998)]

Renewal of interest prompted by:
   Internet enabled social networking (web 2.0)
   myspace flikr face book bebo youtube linked-in


   Internet enabled professional collaboration
   knowledge management knowledge sharing (trust)
   virtual business networks virtual communities of practice


   Business networking in general
   SME networks clusters regional learning networks
Knowledge Cafe 0151
   Foresight Centre University of Liverpool 17th July 2008
   Theme: Relationships are the new bottom line



Relationships are the new bottom line
Knowledge Cafe 0151
           Foresight Centre University of Liverpool 17th July 2008
           Theme: Relationships are the new bottom line



        Relationships are the new bottom line

Purpose of today’s Knowledge Cafe
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



           Relationships are the new bottom line

Purpose of today’s Knowledge Cafe
Provide an opportunity to converse about the difference personality and
emotional intelligence makes to building professional relationships
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



           Relationships are the new bottom line

Purpose of today’s Knowledge Cafe
Provide an opportunity to converse about the difference personality and
emotional intelligence makes to building professional relationships


To encourage conversation around a particular theme
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



           Relationships are the new bottom line

Purpose of today’s Knowledge Cafe
Provide an opportunity to converse about the difference personality and
emotional intelligence makes to building professional relationships


To encourage conversation around a particular theme
                     from which embryonic relationships might emerge
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line



           Relationships are the new bottom line

Purpose of today’s Knowledge Cafe
Provide an opportunity to converse about the difference personality and
emotional intelligence makes to building professional relationships


To encourage conversation around a particular theme
                     from which embryonic relationships might emerge


      Learning together as strategy for building relationships
Knowledge Cafe 0151
          Foresight Centre University of Liverpool 17th July 2008
          Theme: Relationships are the new bottom line



Knowledge Cafe —questions and topics for discussion
Knowledge Cafe 0151
                   Foresight Centre University of Liverpool 17th July 2008
                   Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?

How do you go about creating a network, and get the most out of it?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?

How do you go about creating a network, and get the most out of it?

What networking strategy best fits your personality?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?

How do you go about creating a network, and get the most out of it?

What networking strategy best fits your personality?

Can you have more than one network?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?

How do you go about creating a network, and get the most out of it?

What networking strategy best fits your personality?

Can you have more than one network?

How many people do you need in your network to be effective,
and is quality more important than quantity?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?

How do you go about creating a network, and get the most out of it?

What networking strategy best fits your personality?

Can you have more than one network?

How many people do you need in your network to be effective,
and is quality more important than quantity?

Do you require a high level of 'emotional intelligence' to create and maintain successful
relations?
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




    Knowledge Cafe Format
Knowledge Cafe 0151
               Foresight Centre University of Liverpool 17th July 2008
               Theme: Relationships are the new bottom line




                   Knowledge Cafe Format

Presentation providing food for thought
Knowledge Cafe 0151
               Foresight Centre University of Liverpool 17th July 2008
               Theme: Relationships are the new bottom line




                   Knowledge Cafe Format

Presentation providing food for thought


Divide for group conversation
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line




                    Knowledge Cafe Format

Presentation providing food for thought


Divide for group conversation


Regroup for a plenary session
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




      Building Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




      Building Relationships
                 STRATEGY
Knowledge Cafe 0151
        Foresight Centre University of Liverpool 17th July 2008
        Theme: Relationships are the new bottom line




              Building Relationships
                         STRATEGY
To create in the mind of the buyer (of ideas)
          two kinds of credibility
Knowledge Cafe 0151
        Foresight Centre University of Liverpool 17th July 2008
        Theme: Relationships are the new bottom line




              Building Relationships
                         STRATEGY
To create in the mind of the buyer (of ideas)
          two kinds of credibility
             1. Technical Credibility
Knowledge Cafe 0151
        Foresight Centre University of Liverpool 17th July 2008
        Theme: Relationships are the new bottom line




              Building Relationships
                         STRATEGY
To create in the mind of the buyer (of ideas)
          two kinds of credibility
             1. Technical Credibility


                2. Safety Credibility
Knowledge Cafe 0151
                    Foresight Centre University of Liverpool 17th July 2008
                    Theme: Relationships are the new bottom line




                          Building Relationships
                                     STRATEGY
        To create in the mind of the buyer (of ideas)
                  two kinds of credibility
                         1. Technical Credibility
Convincing you are capable of doing the things you say you are capable of doing

                            2. Safety Credibility
Knowledge Cafe 0151
                    Foresight Centre University of Liverpool 17th July 2008
                    Theme: Relationships are the new bottom line




                          Building Relationships
                                     STRATEGY
        To create in the mind of the buyer (of ideas)
                  two kinds of credibility
                         1. Technical Credibility
Convincing you are capable of doing the things you say you are capable of doing

                            2. Safety Credibility
Convincing the buyer you value the same things and therefore you can be trusted
Knowledge Cafe 0151
                    Foresight Centre University of Liverpool 17th July 2008
                    Theme: Relationships are the new bottom line




                          Building Relationships
                                     STRATEGY
        To create in the mind of the buyer (of ideas)
                  two kinds of credibility
                         1. Technical Credibility
Convincing you are capable of doing the things you say you are capable of doing

                            2. Safety Credibility
Convincing the buyer you value the same things and therefore you can be trusted
         To demonstrate the existence of a coincidence of values
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




      Building Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




      Building Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




      Building Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




      Building Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



    What matters most?
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



    What matters most?
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



    What matters most?




    Technical Credibility
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



    What matters most?




    Technical Credibility

        Safety Credibility
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



    What matters most?




    Technical Credibility
Knowledge Cafe 0151
     Foresight Centre University of Liverpool 17th July 2008
     Theme: Relationships are the new bottom line



            What matters most?




            Technical Credibility

 Guide
   to
Parenting
Knowledge Cafe 0151
     Foresight Centre University of Liverpool 17th July 2008
     Theme: Relationships are the new bottom line



            What matters most?




            Technical Credibility
                        Cooking
 Guide                   for a
   to                   Family
Parenting                on a
                        Budget
Knowledge Cafe 0151
     Foresight Centre University of Liverpool 17th July 2008
     Theme: Relationships are the new bottom line



            What matters most?




            Technical Credibility
                        Cooking
 Guide                   for a                      Joy
   to                   Family                       of
Parenting                on a                       SEX
                        Budget
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




  Successful Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




  Successful Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




  Successful Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




  Successful Relationships




                           Balance of Tech cred
                             and safety cred
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




    Successful Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




    Successful Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




    Successful Relationships

                                          Balance of Tech cred
                                            and safety cred
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



    Successful Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



    Successful Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



    Successful Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



           Relationships for Success
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



           Relationships for Success
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



           Relationships for Success
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



           Relationships for Success
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



           Relationships for Success
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



           Relationships for Success
Knowledge Cafe 0151
    Foresight Centre University of Liverpool 17th July 2008
    Theme: Relationships are the new bottom line



               Relationships for Success




A community of practice
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line




A successful relationship is:
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




       A successful relationship is:
purposeful
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




       A successful relationship is:
purposeful
                  persistently purposeful
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




       A successful relationship is:
purposeful
                  persistently purposeful
                 purpose is inspirational
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




       A successful relationship is:
purposeful
                  persistently purposeful
                 purpose is inspirational
                 purpose is motivational
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




         A successful relationship is:
purposeful
                  persistently purposeful
                 purpose is inspirational
                 purpose is motivational

positive results are frequent
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




         A successful relationship is:
purposeful
                  persistently purposeful
                 purpose is inspirational
                 purpose is motivational

positive results are frequent
                positive results are inspirational
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




         A successful relationship is:
purposeful
                  persistently purposeful
                 purpose is inspirational
                 purpose is motivational

positive results are frequent
                positive results are inspirational
                positive results are motivational
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




         A successful relationship is:
purposeful
                  persistently purposeful
                 purpose is inspirational
                 purpose is motivational

positive results are frequent
                positive results are inspirational
                positive results are motivational
                positive results are positively emotional
Knowledge Cafe 0151
         Foresight Centre University of Liverpool 17th July 2008
         Theme: Relationships are the new bottom line




A successful relationship gives to the parties:
Knowledge Cafe 0151
         Foresight Centre University of Liverpool 17th July 2008
         Theme: Relationships are the new bottom line




A successful relationship gives to the parties:


purpose
Knowledge Cafe 0151
         Foresight Centre University of Liverpool 17th July 2008
         Theme: Relationships are the new bottom line




A successful relationship gives to the parties:


purpose


                          role
Knowledge Cafe 0151
         Foresight Centre University of Liverpool 17th July 2008
         Theme: Relationships are the new bottom line




A successful relationship gives to the parties:


purpose


                          role

                                                    identity
Knowledge Cafe 0151
 Foresight Centre University of Liverpool 17th July 2008
 Theme: Relationships are the new bottom line




Building Business Relationships
Knowledge Cafe 0151
 Foresight Centre University of Liverpool 17th July 2008
 Theme: Relationships are the new bottom line




Building Business Relationships
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line




Relationship building is like
     raspberry picking
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
     Foresight Centre University of Liverpool 17th July 2008
     Theme: Relationships are the new bottom line




The more you look the more you see
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
     Foresight Centre University of Liverpool 17th July 2008
     Theme: Relationships are the new bottom line




the more you engage with someone
  the more you learn about them
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




However........
Knowledge Cafe 0151
                    Foresight Centre University of Liverpool 17th July 2008
                    Theme: Relationships are the new bottom line




  However........

The more you know, the
less desirable the relationship
may become.
Knowledge Cafe 0151
                    Foresight Centre University of Liverpool 17th July 2008
                    Theme: Relationships are the new bottom line




  However........

The more you know, the
less desirable the relationship
may become.
Knowledge Cafe 0151
                    Foresight Centre University of Liverpool 17th July 2008
                    Theme: Relationships are the new bottom line




  However........

The more you know, the
less desirable the relationship
may become.


What might failure
be triggered by?
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line



       Kinds of relationships
Knowledge Cafe 0151
     Foresight Centre University of Liverpool 17th July 2008
     Theme: Relationships are the new bottom line



            Kinds of relationships



family
Knowledge Cafe 0151
     Foresight Centre University of Liverpool 17th July 2008
     Theme: Relationships are the new bottom line



            Kinds of relationships



family
                                             workplace
Knowledge Cafe 0151
     Foresight Centre University of Liverpool 17th July 2008
     Theme: Relationships are the new bottom line



            Kinds of relationships



family
                                             workplace

                                                               business to
                                                                business
Knowledge Cafe 0151
     Foresight Centre University of Liverpool 17th July 2008
     Theme: Relationships are the new bottom line



            Kinds of relationships



family
                                             workplace

                                                                 business to
                                                                  business


                                                               friends
Knowledge Cafe 0151
           Foresight Centre University of Liverpool 17th July 2008
           Theme: Relationships are the new bottom line



                  Kinds of relationships



     family
                                                   workplace

                                                                       business to
                                                                        business


professional                                                         friends
Knowledge Cafe 0151
           Foresight Centre University of Liverpool 17th July 2008
           Theme: Relationships are the new bottom line



                  Kinds of relationships



     family
                                                   workplace

                                                                       business to
                                                                        business


professional                                                         friends
Knowledge Cafe 0151
           Foresight Centre University of Liverpool 17th July 2008
           Theme: Relationships are the new bottom line



                  Kinds of relationships



     family
                                                   workplace

                                                                       business to
                                                                        business


professional                                                         friends


               networks of conversation
Knowledge Cafe 0151
    Foresight Centre University of Liverpool 17th July 2008
    Theme: Relationships are the new bottom line



Overlapping networks of conversation
Knowledge Cafe 0151
    Foresight Centre University of Liverpool 17th July 2008
    Theme: Relationships are the new bottom line



Overlapping networks of conversation
Knowledge Cafe 0151
      Foresight Centre University of Liverpool 17th July 2008
      Theme: Relationships are the new bottom line



Overlapping networks of conversation


purpose
identity
  role
Knowledge Cafe 0151
      Foresight Centre University of Liverpool 17th July 2008
      Theme: Relationships are the new bottom line



Overlapping networks of conversation


purpose
identity
  role
                                              purpose
                                              identity
                                                role
Knowledge Cafe 0151
      Foresight Centre University of Liverpool 17th July 2008
      Theme: Relationships are the new bottom line



Overlapping networks of conversation


purpose
identity
  role
                                              purpose
                                              identity
                                                role



                                          purpose
                                          identity
                                            role
Knowledge Cafe 0151
      Foresight Centre University of Liverpool 17th July 2008
      Theme: Relationships are the new bottom line



Overlapping networks of conversation


purpose
identity
  role
                                              purpose
                                              identity
                                                role



                                          purpose
                                          identity
                                            role
 purpose
 identity
   role
Knowledge Cafe 0151
      Foresight Centre University of Liverpool 17th July 2008
      Theme: Relationships are the new bottom line



Overlapping networks of conversation


purpose
identity             mother
  role
                      father                  purpose
                     teacher                  identity
                      leader                    role
                       cook

                                          purpose
                                          identity
                                            role
 purpose
 identity
   role
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line




  Networks of conversation
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




              Networks of conversation


Each network provides a different purpose, role, identity.
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




              Networks of conversation


Each network provides a different purpose, role, identity.



     We live multiple roles, identities, and purposes
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Characterising relationships
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Characterising relationships
strength (score out of 10)
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Characterising relationships
strength (score out of 10)

                             value (score out of 10)
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Characterising relationships
strength (score out of 10)

                             value (score out of 10)

Value is made up of:
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Characterising relationships
strength (score out of 10)

                             value (score out of 10)

Value is made up of:
dependency
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Characterising relationships
strength (score out of 10)

                             value (score out of 10)

Value is made up of:
dependency        obligation
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Characterising relationships
strength (score out of 10)

                             value (score out of 10)

Value is made up of:
dependency        obligation               desirability
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Characterising relationships
strength (score out of 10)

                             value (score out of 10)

Value is made up of:
dependency        obligation               desirability               purpose
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Characterising relationships
strength (score out of 10)

                             value (score out of 10)

Value is made up of:
dependency        obligation               desirability               purpose

      trustworthiness
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Characterising relationships
strength (score out of 10)

                             value (score out of 10)

Value is made up of:
dependency        obligation               desirability               purpose

      trustworthiness                 perceived vulnerability
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line



Relations with artefacts or objects
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line



Relations with artefacts or objects
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line



Relations with artefacts or objects
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line



Relations with artefacts or objects
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line



Relations with artefacts or objects
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line



Relations with artefacts or objects
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line



Relations with artefacts or objects
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
Foresight Centre University of Liverpool 17th July 2008
Theme: Relationships are the new bottom line
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line




Artefact precipitated relationship
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line




Artefact precipitated relationship
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line




Artefact precipitated relationship

        Object, technique, method,
     guideline, a specific good practice,
            a concept, a theory.
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line




Artefact precipitated relationship

        Object, technique, method,
     guideline, a specific good practice,
            a concept, a theory.
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line




Artefact precipitated relationship

        Object, technique, method,
     guideline, a specific good practice,
            a concept, a theory.
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line




Artefact precipitated relationship

        Object, technique, method,
     guideline, a specific good practice,
            a concept, a theory.
Knowledge Cafe 0151
  Foresight Centre University of Liverpool 17th July 2008
  Theme: Relationships are the new bottom line




Artefact precipitated relationship

        Object, technique, method,
     guideline, a specific good practice,
            a concept, a theory.



                STRATEGY
Knowledge Cafe 0151
 Foresight Centre University of Liverpool 17th July 2008
 Theme: Relationships are the new bottom line




            Personal Profiling

                          and

Emotional Intelligence Measures
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
      Dominance/
        Drive
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
      Dominance/ Influence/
        Drive   Inducement
Knowledge Cafe 0151
            Foresight Centre University of Liverpool 17th July 2008
            Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
      Dominance/ Influence/ Steadiness/
        Drive   Inducement Stability
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
      Dominance/ Influence/ Steadiness/ Compliance
        Drive   Inducement Stability
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
      Dominance/ Influence/ Steadiness/ Compliance
        Drive   Inducement Stability




         power
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
      Dominance/ Influence/ Steadiness/ Compliance
        Drive   Inducement Stability




         power            people
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
      Dominance/ Influence/ Steadiness/ Compliance
        Drive   Inducement Stability




         power            people             pace
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
      Dominance/ Influence/ Steadiness/ Compliance
        Drive   Inducement Stability




         power            people             pace              policy
Knowledge Cafe 0151
             Foresight Centre University of Liverpool 17th July 2008
             Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
      Dominance/ Influence/ Steadiness/ Compliance
        Drive   Inducement Stability




         power            people             pace              policy
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
         Dominance/ Influence/ Steadiness/ Compliance
           Drive   Inducement Stability


  high



            power            people             pace              policy
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
         Dominance/ Influence/ Steadiness/ Compliance
           Drive   Inducement Stability


  high



            power            people             pace              policy

  low
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
         Dominance/ Influence/ Steadiness/ Compliance
           Drive   Inducement Stability


  high



            power            people             pace              policy

  low
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
         Dominance/ Influence/ Steadiness/ Compliance
           Drive   Inducement Stability


  high



            power            people             pace              policy

  low
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
         Dominance/ Influence/ Steadiness/ Compliance
           Drive   Inducement Stability


  high
                                                                    technical cred inclined

            power            people             pace              policy

  low
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line




Thomas International DISC Personal Profile Analysis
         Dominance/ Influence/ Steadiness/ Compliance
           Drive   Inducement Stability


  high
                                                                    technical cred inclined

            power            people             pace              policy

  low
                                                                          safety cred inclined
Knowledge Cafe 0151
     Foresight Centre University of Liverpool 17th July 2008
     Theme: Relationships are the new bottom line




Emotional Intelligence!!! What is it???
Knowledge Cafe 0151
      Foresight Centre University of Liverpool 17th July 2008
      Theme: Relationships are the new bottom line




 Emotional Intelligence!!! What is it???

Original books by Daniel Goleman (1998)
Knowledge Cafe 0151
      Foresight Centre University of Liverpool 17th July 2008
      Theme: Relationships are the new bottom line




 Emotional Intelligence!!! What is it???

Original books by Daniel Goleman (1998)

     A conversational explanation
Knowledge Cafe 0151
      Foresight Centre University of Liverpool 17th July 2008
      Theme: Relationships are the new bottom line




 Emotional Intelligence!!! What is it???

Original books by Daniel Goleman (1998)

     A conversational explanation

    “Conversation is a braided flow of
      language and emotioning.”
                                         Humberto Maturana and Francisco Varela
Knowledge Cafe 0151
           Foresight Centre University of Liverpool 17th July 2008
           Theme: Relationships are the new bottom line




Emotional Intelligence: A conversational perspective
Knowledge Cafe 0151
           Foresight Centre University of Liverpool 17th July 2008
           Theme: Relationships are the new bottom line




Emotional Intelligence: A conversational perspective
Knowledge Cafe 0151
               Foresight Centre University of Liverpool 17th July 2008
               Theme: Relationships are the new bottom line




  Emotional Intelligence: A conversational perspective



Language flow
Knowledge Cafe 0151
                   Foresight Centre University of Liverpool 17th July 2008
                   Theme: Relationships are the new bottom line




   Emotional Intelligence: A conversational perspective



Language flow

Stream of rational argument
Knowledge Cafe 0151
                   Foresight Centre University of Liverpool 17th July 2008
                   Theme: Relationships are the new bottom line




   Emotional Intelligence: A conversational perspective



Language flow

Stream of rational argument
Controlled
Knowledge Cafe 0151
                   Foresight Centre University of Liverpool 17th July 2008
                   Theme: Relationships are the new bottom line




   Emotional Intelligence: A conversational perspective



Language flow

Stream of rational argument
Controlled
Paced
Knowledge Cafe 0151
                   Foresight Centre University of Liverpool 17th July 2008
                   Theme: Relationships are the new bottom line




   Emotional Intelligence: A conversational perspective



Language flow

Stream of rational argument
Controlled
Paced

Measured
Knowledge Cafe 0151
                   Foresight Centre University of Liverpool 17th July 2008
                   Theme: Relationships are the new bottom line




   Emotional Intelligence: A conversational perspective

Flow of emotions
  (emotioning)
Language flow

Stream of rational argument
Controlled
Paced

Measured
Knowledge Cafe 0151
                   Foresight Centre University of Liverpool 17th July 2008
                   Theme: Relationships are the new bottom line




   Emotional Intelligence: A conversational perspective

Flow of emotions
  (emotioning)
Language flow

Stream of rational argument
Controlled
Paced

Measured
Knowledge Cafe 0151
                    Foresight Centre University of Liverpool 17th July 2008
                    Theme: Relationships are the new bottom line




   Emotional Intelligence: A conversational perspective
                                                                   happy
                                                delighted
Flow of emotions                                                                      gobsmacked
                   excited
  (emotioning)
Language flow

Stream of rational argument                                                   disappointed
                                   frustrated
Controlled
Paced

Measured
Knowledge Cafe 0151
                    Foresight Centre University of Liverpool 17th July 2008
                    Theme: Relationships are the new bottom line




   Emotional Intelligence: A conversational perspective
                                                                   happy
                                                delighted
Flow of emotions                                                                      gobsmacked
                   excited
  (emotioning)
Language flow

Stream of rational argument                                                   disappointed
                                   frustrated
Controlled
Paced

Measured

          diagram represents a single conversation
        intertwined flow of language and emotioning
Knowledge Cafe 0151
              Foresight Centre University of Liverpool 17th July 2008
              Theme: Relationships are the new bottom line




Emotional Intelligence (after Goleman) relates to:
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line




Emotional Intelligence (after Goleman) relates to:
Understanding emotioning occurs naturally during conversations
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line




Emotional Intelligence (after Goleman) relates to:
Understanding emotioning occurs naturally during conversations
                 and other practices.
Knowledge Cafe 0151
                Foresight Centre University of Liverpool 17th July 2008
                Theme: Relationships are the new bottom line




Emotional Intelligence (after Goleman) relates to:
Understanding emotioning occurs naturally during conversations
                 and other practices. (E.G., crafting)
Knowledge Cafe 0151
                 Foresight Centre University of Liverpool 17th July 2008
                 Theme: Relationships are the new bottom line




Emotional Intelligence (after Goleman) relates to:
Understanding emotioning occurs naturally during conversations
                     and other practices. (E.G., crafting)
Ability to anticipate the nature of changes in the flow of emotioning of
oneself and others
Knowledge Cafe 0151
                 Foresight Centre University of Liverpool 17th July 2008
                 Theme: Relationships are the new bottom line




Emotional Intelligence (after Goleman) relates to:
Understanding emotioning occurs naturally during conversations
                     and other practices. (E.G., crafting)
Ability to anticipate the nature of changes in the flow of emotioning of
oneself and others
Ability to manage changes in one’s own flow of emotioning in
response to the flow in others
Knowledge Cafe 0151
                 Foresight Centre University of Liverpool 17th July 2008
                 Theme: Relationships are the new bottom line




Emotional Intelligence (after Goleman) relates to:
Understanding emotioning occurs naturally during conversations
                     and other practices. (E.G., crafting)
Ability to anticipate the nature of changes in the flow of emotioning of
oneself and others
Ability to manage changes in one’s own flow of emotioning in
response to the flow in others

Ability to influence changes in the flow of others
Knowledge Cafe 0151
                 Foresight Centre University of Liverpool 17th July 2008
                 Theme: Relationships are the new bottom line




Emotional Intelligence (after Goleman) relates to:
Understanding emotioning occurs naturally during conversations
                     and other practices. (E.G., crafting)
Ability to anticipate the nature of changes in the flow of emotioning of
oneself and others
Ability to manage changes in one’s own flow of emotioning in
response to the flow in others

Ability to influence changes in the flow of others

                               emotionality
Knowledge Cafe 0151
                 Foresight Centre University of Liverpool 17th July 2008
                 Theme: Relationships are the new bottom line




Emotional Intelligence (after Goleman) relates to:
Understanding emotioning occurs naturally during conversations
                     and other practices. (E.G., crafting)
Ability to anticipate the nature of changes in the flow of emotioning of
oneself and others
Ability to manage changes in one’s own flow of emotioning in
response to the flow in others

Ability to influence changes in the flow of others

                               emotionality
Is this what underpins an ability to build relationships?
Knowledge Cafe 0151
       Foresight Centre University of Liverpool 17th July 2008
       Theme: Relationships are the new bottom line



Thomas EQ Emotional Intelligence Measure
Knowledge Cafe 0151
       Foresight Centre University of Liverpool 17th July 2008
       Theme: Relationships are the new bottom line



Thomas EQ Emotional Intelligence Measure
Knowledge Cafe 0151
          Foresight Centre University of Liverpool 17th July 2008
          Theme: Relationships are the new bottom line



Knowledge Cafe —questions and topics for discussion
Knowledge Cafe 0151
                   Foresight Centre University of Liverpool 17th July 2008
                   Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?

How do you go about creating a network, and get the most out of it?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?

How do you go about creating a network, and get the most out of it?

What networking strategy best fits your personality?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?

How do you go about creating a network, and get the most out of it?

What networking strategy best fits your personality?

Can you have more than one network?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?

How do you go about creating a network, and get the most out of it?

What networking strategy best fits your personality?

Can you have more than one network?

How many people do you need in your network to be effective,
and is quality more important than quantity?
Knowledge Cafe 0151
                     Foresight Centre University of Liverpool 17th July 2008
                     Theme: Relationships are the new bottom line



  Knowledge Cafe —questions and topics for discussion
The internet makes it easier to connect with others, but is it any easier now to create
meaningful, purposeful, and trustful relationships?

What is a network?

How do you go about creating a network, and get the most out of it?

What networking strategy best fits your personality?

Can you have more than one network?

How many people do you need in your network to be effective,
and is quality more important than quantity?

Do you require a high level of 'emotional intelligence' to create and maintain successful
relations?

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Relationships—the new bottomline

  • 1. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line A Presentation and Conversation Peter Bond Learning Futures Consulting Wirral, UK. learningfutures@fsmail.net Gurteen Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008
  • 2. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line
  • 3. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)]
  • 4. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by:
  • 5. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking
  • 6. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking myspace
  • 7. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking myspace flikr
  • 8. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking myspace flikr face book
  • 9. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking myspace flikr face book bebo
  • 10. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking myspace flikr face book bebo youtube
  • 11. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking myspace flikr face book bebo youtube linked-in
  • 12. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking (web 2.0) myspace flikr face book bebo youtube linked-in
  • 13. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking (web 2.0) myspace flikr face book bebo youtube linked-in Internet enabled professional collaboration
  • 14. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking (web 2.0) myspace flikr face book bebo youtube linked-in Internet enabled professional collaboration knowledge management
  • 15. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking (web 2.0) myspace flikr face book bebo youtube linked-in Internet enabled professional collaboration knowledge management knowledge sharing
  • 16. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking (web 2.0) myspace flikr face book bebo youtube linked-in Internet enabled professional collaboration knowledge management knowledge sharing (trust)
  • 17. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking (web 2.0) myspace flikr face book bebo youtube linked-in Internet enabled professional collaboration knowledge management knowledge sharing (trust) virtual business networks
  • 18. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking (web 2.0) myspace flikr face book bebo youtube linked-in Internet enabled professional collaboration knowledge management knowledge sharing (trust) virtual business networks virtual communities of practice
  • 19. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking (web 2.0) myspace flikr face book bebo youtube linked-in Internet enabled professional collaboration knowledge management knowledge sharing (trust) virtual business networks virtual communities of practice Business networking in general
  • 20. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking (web 2.0) myspace flikr face book bebo youtube linked-in Internet enabled professional collaboration knowledge management knowledge sharing (trust) virtual business networks virtual communities of practice Business networking in general SME networks
  • 21. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking (web 2.0) myspace flikr face book bebo youtube linked-in Internet enabled professional collaboration knowledge management knowledge sharing (trust) virtual business networks virtual communities of practice Business networking in general SME networks clusters
  • 22. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line [Soul at Work by Lewin and Regine (1998)] Renewal of interest prompted by: Internet enabled social networking (web 2.0) myspace flikr face book bebo youtube linked-in Internet enabled professional collaboration knowledge management knowledge sharing (trust) virtual business networks virtual communities of practice Business networking in general SME networks clusters regional learning networks
  • 23. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line
  • 24. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line Purpose of today’s Knowledge Cafe
  • 25. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line Purpose of today’s Knowledge Cafe Provide an opportunity to converse about the difference personality and emotional intelligence makes to building professional relationships
  • 26. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line Purpose of today’s Knowledge Cafe Provide an opportunity to converse about the difference personality and emotional intelligence makes to building professional relationships To encourage conversation around a particular theme
  • 27. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line Purpose of today’s Knowledge Cafe Provide an opportunity to converse about the difference personality and emotional intelligence makes to building professional relationships To encourage conversation around a particular theme from which embryonic relationships might emerge
  • 28. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships are the new bottom line Purpose of today’s Knowledge Cafe Provide an opportunity to converse about the difference personality and emotional intelligence makes to building professional relationships To encourage conversation around a particular theme from which embryonic relationships might emerge Learning together as strategy for building relationships
  • 29. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion
  • 30. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships?
  • 31. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network?
  • 32. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network? How do you go about creating a network, and get the most out of it?
  • 33. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network? How do you go about creating a network, and get the most out of it? What networking strategy best fits your personality?
  • 34. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network? How do you go about creating a network, and get the most out of it? What networking strategy best fits your personality? Can you have more than one network?
  • 35. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network? How do you go about creating a network, and get the most out of it? What networking strategy best fits your personality? Can you have more than one network? How many people do you need in your network to be effective, and is quality more important than quantity?
  • 36. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network? How do you go about creating a network, and get the most out of it? What networking strategy best fits your personality? Can you have more than one network? How many people do you need in your network to be effective, and is quality more important than quantity? Do you require a high level of 'emotional intelligence' to create and maintain successful relations?
  • 37. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe Format
  • 38. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe Format Presentation providing food for thought
  • 39. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe Format Presentation providing food for thought Divide for group conversation
  • 40. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe Format Presentation providing food for thought Divide for group conversation Regroup for a plenary session
  • 41. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships
  • 42. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships STRATEGY
  • 43. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships STRATEGY To create in the mind of the buyer (of ideas) two kinds of credibility
  • 44. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships STRATEGY To create in the mind of the buyer (of ideas) two kinds of credibility 1. Technical Credibility
  • 45. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships STRATEGY To create in the mind of the buyer (of ideas) two kinds of credibility 1. Technical Credibility 2. Safety Credibility
  • 46. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships STRATEGY To create in the mind of the buyer (of ideas) two kinds of credibility 1. Technical Credibility Convincing you are capable of doing the things you say you are capable of doing 2. Safety Credibility
  • 47. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships STRATEGY To create in the mind of the buyer (of ideas) two kinds of credibility 1. Technical Credibility Convincing you are capable of doing the things you say you are capable of doing 2. Safety Credibility Convincing the buyer you value the same things and therefore you can be trusted
  • 48. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships STRATEGY To create in the mind of the buyer (of ideas) two kinds of credibility 1. Technical Credibility Convincing you are capable of doing the things you say you are capable of doing 2. Safety Credibility Convincing the buyer you value the same things and therefore you can be trusted To demonstrate the existence of a coincidence of values
  • 49. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships
  • 50. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships
  • 51. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships
  • 52. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Relationships
  • 53. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line What matters most?
  • 54. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line What matters most?
  • 55. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line What matters most? Technical Credibility
  • 56. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line What matters most? Technical Credibility Safety Credibility
  • 57. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line What matters most? Technical Credibility
  • 58. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line What matters most? Technical Credibility Guide to Parenting
  • 59. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line What matters most? Technical Credibility Cooking Guide for a to Family Parenting on a Budget
  • 60. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line What matters most? Technical Credibility Cooking Guide for a Joy to Family of Parenting on a SEX Budget
  • 61. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Successful Relationships
  • 62. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Successful Relationships
  • 63. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Successful Relationships
  • 64. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Successful Relationships Balance of Tech cred and safety cred
  • 65. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Successful Relationships
  • 66. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Successful Relationships
  • 67. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Successful Relationships Balance of Tech cred and safety cred
  • 68. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Successful Relationships
  • 69. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Successful Relationships
  • 70. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Successful Relationships
  • 71. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships for Success
  • 72. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships for Success
  • 73. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships for Success
  • 74. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships for Success
  • 75. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships for Success
  • 76. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships for Success
  • 77. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationships for Success A community of practice
  • 78. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship is:
  • 79. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship is: purposeful
  • 80. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship is: purposeful persistently purposeful
  • 81. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship is: purposeful persistently purposeful purpose is inspirational
  • 82. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship is: purposeful persistently purposeful purpose is inspirational purpose is motivational
  • 83. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship is: purposeful persistently purposeful purpose is inspirational purpose is motivational positive results are frequent
  • 84. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship is: purposeful persistently purposeful purpose is inspirational purpose is motivational positive results are frequent positive results are inspirational
  • 85. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship is: purposeful persistently purposeful purpose is inspirational purpose is motivational positive results are frequent positive results are inspirational positive results are motivational
  • 86. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship is: purposeful persistently purposeful purpose is inspirational purpose is motivational positive results are frequent positive results are inspirational positive results are motivational positive results are positively emotional
  • 87. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship gives to the parties:
  • 88. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship gives to the parties: purpose
  • 89. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship gives to the parties: purpose role
  • 90. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line A successful relationship gives to the parties: purpose role identity
  • 91. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Business Relationships
  • 92. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Building Business Relationships
  • 93. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 94. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 95. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relationship building is like raspberry picking
  • 96. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 97. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 98. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line The more you look the more you see
  • 99. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 100. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line the more you engage with someone the more you learn about them
  • 101. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line However........
  • 102. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line However........ The more you know, the less desirable the relationship may become.
  • 103. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line However........ The more you know, the less desirable the relationship may become.
  • 104. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line However........ The more you know, the less desirable the relationship may become. What might failure be triggered by?
  • 105. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Kinds of relationships
  • 106. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Kinds of relationships family
  • 107. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Kinds of relationships family workplace
  • 108. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Kinds of relationships family workplace business to business
  • 109. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Kinds of relationships family workplace business to business friends
  • 110. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Kinds of relationships family workplace business to business professional friends
  • 111. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Kinds of relationships family workplace business to business professional friends
  • 112. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Kinds of relationships family workplace business to business professional friends networks of conversation
  • 113. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Overlapping networks of conversation
  • 114. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Overlapping networks of conversation
  • 115. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Overlapping networks of conversation purpose identity role
  • 116. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Overlapping networks of conversation purpose identity role purpose identity role
  • 117. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Overlapping networks of conversation purpose identity role purpose identity role purpose identity role
  • 118. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Overlapping networks of conversation purpose identity role purpose identity role purpose identity role purpose identity role
  • 119. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Overlapping networks of conversation purpose identity mother role father purpose teacher identity leader role cook purpose identity role purpose identity role
  • 120. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Networks of conversation
  • 121. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Networks of conversation Each network provides a different purpose, role, identity.
  • 122. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Networks of conversation Each network provides a different purpose, role, identity. We live multiple roles, identities, and purposes
  • 123. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Characterising relationships
  • 124. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Characterising relationships strength (score out of 10)
  • 125. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Characterising relationships strength (score out of 10) value (score out of 10)
  • 126. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Characterising relationships strength (score out of 10) value (score out of 10) Value is made up of:
  • 127. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Characterising relationships strength (score out of 10) value (score out of 10) Value is made up of: dependency
  • 128. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Characterising relationships strength (score out of 10) value (score out of 10) Value is made up of: dependency obligation
  • 129. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Characterising relationships strength (score out of 10) value (score out of 10) Value is made up of: dependency obligation desirability
  • 130. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Characterising relationships strength (score out of 10) value (score out of 10) Value is made up of: dependency obligation desirability purpose
  • 131. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Characterising relationships strength (score out of 10) value (score out of 10) Value is made up of: dependency obligation desirability purpose trustworthiness
  • 132. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Characterising relationships strength (score out of 10) value (score out of 10) Value is made up of: dependency obligation desirability purpose trustworthiness perceived vulnerability
  • 133. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relations with artefacts or objects
  • 134. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relations with artefacts or objects
  • 135. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relations with artefacts or objects
  • 136. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relations with artefacts or objects
  • 137. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relations with artefacts or objects
  • 138. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relations with artefacts or objects
  • 139. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Relations with artefacts or objects
  • 140. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 141. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 142. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 143. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 144. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 145. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 146. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 147. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line
  • 148. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Artefact precipitated relationship
  • 149. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Artefact precipitated relationship
  • 150. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Artefact precipitated relationship Object, technique, method, guideline, a specific good practice, a concept, a theory.
  • 151. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Artefact precipitated relationship Object, technique, method, guideline, a specific good practice, a concept, a theory.
  • 152. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Artefact precipitated relationship Object, technique, method, guideline, a specific good practice, a concept, a theory.
  • 153. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Artefact precipitated relationship Object, technique, method, guideline, a specific good practice, a concept, a theory.
  • 154. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Artefact precipitated relationship Object, technique, method, guideline, a specific good practice, a concept, a theory. STRATEGY
  • 155. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Personal Profiling and Emotional Intelligence Measures
  • 156. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis
  • 157. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Drive
  • 158. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Drive Inducement
  • 159. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Drive Inducement Stability
  • 160. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability
  • 161. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability power
  • 162. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability power people
  • 163. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability power people pace
  • 164. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability power people pace policy
  • 165. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability power people pace policy
  • 166. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability high power people pace policy
  • 167. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability high power people pace policy low
  • 168. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability high power people pace policy low
  • 169. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability high power people pace policy low
  • 170. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability high technical cred inclined power people pace policy low
  • 171. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas International DISC Personal Profile Analysis Dominance/ Influence/ Steadiness/ Compliance Drive Inducement Stability high technical cred inclined power people pace policy low safety cred inclined
  • 172. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence!!! What is it???
  • 173. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence!!! What is it??? Original books by Daniel Goleman (1998)
  • 174. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence!!! What is it??? Original books by Daniel Goleman (1998) A conversational explanation
  • 175. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence!!! What is it??? Original books by Daniel Goleman (1998) A conversational explanation “Conversation is a braided flow of language and emotioning.” Humberto Maturana and Francisco Varela
  • 176. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence: A conversational perspective
  • 177. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence: A conversational perspective
  • 178. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence: A conversational perspective Language flow
  • 179. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence: A conversational perspective Language flow Stream of rational argument
  • 180. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence: A conversational perspective Language flow Stream of rational argument Controlled
  • 181. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence: A conversational perspective Language flow Stream of rational argument Controlled Paced
  • 182. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence: A conversational perspective Language flow Stream of rational argument Controlled Paced Measured
  • 183. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence: A conversational perspective Flow of emotions (emotioning) Language flow Stream of rational argument Controlled Paced Measured
  • 184. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence: A conversational perspective Flow of emotions (emotioning) Language flow Stream of rational argument Controlled Paced Measured
  • 185. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence: A conversational perspective happy delighted Flow of emotions gobsmacked excited (emotioning) Language flow Stream of rational argument disappointed frustrated Controlled Paced Measured
  • 186. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence: A conversational perspective happy delighted Flow of emotions gobsmacked excited (emotioning) Language flow Stream of rational argument disappointed frustrated Controlled Paced Measured diagram represents a single conversation intertwined flow of language and emotioning
  • 187. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence (after Goleman) relates to:
  • 188. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence (after Goleman) relates to: Understanding emotioning occurs naturally during conversations
  • 189. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence (after Goleman) relates to: Understanding emotioning occurs naturally during conversations and other practices.
  • 190. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence (after Goleman) relates to: Understanding emotioning occurs naturally during conversations and other practices. (E.G., crafting)
  • 191. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence (after Goleman) relates to: Understanding emotioning occurs naturally during conversations and other practices. (E.G., crafting) Ability to anticipate the nature of changes in the flow of emotioning of oneself and others
  • 192. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence (after Goleman) relates to: Understanding emotioning occurs naturally during conversations and other practices. (E.G., crafting) Ability to anticipate the nature of changes in the flow of emotioning of oneself and others Ability to manage changes in one’s own flow of emotioning in response to the flow in others
  • 193. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence (after Goleman) relates to: Understanding emotioning occurs naturally during conversations and other practices. (E.G., crafting) Ability to anticipate the nature of changes in the flow of emotioning of oneself and others Ability to manage changes in one’s own flow of emotioning in response to the flow in others Ability to influence changes in the flow of others
  • 194. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence (after Goleman) relates to: Understanding emotioning occurs naturally during conversations and other practices. (E.G., crafting) Ability to anticipate the nature of changes in the flow of emotioning of oneself and others Ability to manage changes in one’s own flow of emotioning in response to the flow in others Ability to influence changes in the flow of others emotionality
  • 195. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Emotional Intelligence (after Goleman) relates to: Understanding emotioning occurs naturally during conversations and other practices. (E.G., crafting) Ability to anticipate the nature of changes in the flow of emotioning of oneself and others Ability to manage changes in one’s own flow of emotioning in response to the flow in others Ability to influence changes in the flow of others emotionality Is this what underpins an ability to build relationships?
  • 196. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas EQ Emotional Intelligence Measure
  • 197. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Thomas EQ Emotional Intelligence Measure
  • 198. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion
  • 199. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships?
  • 200. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network?
  • 201. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network? How do you go about creating a network, and get the most out of it?
  • 202. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network? How do you go about creating a network, and get the most out of it? What networking strategy best fits your personality?
  • 203. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network? How do you go about creating a network, and get the most out of it? What networking strategy best fits your personality? Can you have more than one network?
  • 204. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network? How do you go about creating a network, and get the most out of it? What networking strategy best fits your personality? Can you have more than one network? How many people do you need in your network to be effective, and is quality more important than quantity?
  • 205. Knowledge Cafe 0151 Foresight Centre University of Liverpool 17th July 2008 Theme: Relationships are the new bottom line Knowledge Cafe —questions and topics for discussion The internet makes it easier to connect with others, but is it any easier now to create meaningful, purposeful, and trustful relationships? What is a network? How do you go about creating a network, and get the most out of it? What networking strategy best fits your personality? Can you have more than one network? How many people do you need in your network to be effective, and is quality more important than quantity? Do you require a high level of 'emotional intelligence' to create and maintain successful relations?

Editor's Notes