Servicialisation - Service Specifying: Example E-mailing Service V01.05.00servicEvolution
This extract out of another presentation explains and illustrates the complete and consistent service specification for the precisely & succinctly identified service type 'e-mailing service':
- The service providing quality is specified based on agreed & accepted, practical & binding values for the service attributes 01 thru 11.
- The price for seamlessly & reliably rendering a singular & unique e-mailing service is numbered in the identical service attribute 12 'Service Delivering Price'.
- Furthermore, there are 3 different service levels specified with their particular sets of 12 practical attribute values.
- All this fits on 2 pages only and it becomes the nucleus of practical & binding service providing offerings presented by the accountable service provider in its compact & meaning full service catalogue.
Such a service specification is the starting point of any further method & measure for reliable & cost-efficient service providing management (= servuction management). It is the core document for commissioning and committing as well as for rendering and billing explicitly triggered, singular & unique e-mailing services that have been reliably rendered explicitly to triggering service consumers.
Further details about the methodology of servicialisation are
- explained in the whitepaper 'Servicialisation - Introduction'
http://www.slideshare.net/PaulGHz/servicialisation-introduction-v010100
- illustrated the presentation 'Servicialisation - From Service Identifying to Service Billing'
http://www.slideshare.net/PaulGHz/servicialisation-from-service-identifying-to-service-billing-v010000
s. further documents in German:
- Service-Spezifizierung - Service-Typ & Service-Erbringungsqualität
https://www.slideshare.net/PaulGHz/konzeptpapier-servicespezifizierung-servicetyp-und-serviceerbringungsqualitt-v060100pdf
- Service-Identifizierung - Service-Typ & Wesensmerkmale
https://www.slideshare.net/PaulGHz/konzeptpapier-serviceidentifizierung-servicetyp-wesensmerkmale-v060200pdf
- Service-Kategorien - Service-Objekttypen & Nutzeffekttypen
https://www.slideshare.net/PaulGHz/konzeptpapier-servicekategorien-serviceobjekttypen-nutzeffekttypen-v060200pdf
- Service-Konsument - Wertschöpfer & Umsatzbringer
https://www.slideshare.net/PaulGHz/konzeptpapier-servicekonsument-wertschpfer-umsatzbringer-v060300pdf
- Service Provider - Service-Trilemma & Geschäftsmodell
https://www.slideshare.net/PaulGHz/konzeptpapier-service-provider-servicetrilemma-geschftsmodell-v060200pdf
- Service-Definition - Herleitung & Anwendung
https://www.slideshare.net/PaulGHz/konzeptpapier-servicedefinition-herleitung-und-anwendung-v060200pdf
- Glossar Service-Terminologie
https://www.slideshare.net/PaulGHz/servicialisierung-glossar-serviceterminologie-v070000
- Diskussionspapier 'Workshop 'Service-Definition''
https://www.slideshare.net/PaulGHz/diskussionspapier-workshop-servicedefinition-v090000
Servicialisation - Service Specifying: Example E-mailing Service V01.05.00servicEvolution
This extract out of another presentation explains and illustrates the complete and consistent service specification for the precisely & succinctly identified service type 'e-mailing service':
- The service providing quality is specified based on agreed & accepted, practical & binding values for the service attributes 01 thru 11.
- The price for seamlessly & reliably rendering a singular & unique e-mailing service is numbered in the identical service attribute 12 'Service Delivering Price'.
- Furthermore, there are 3 different service levels specified with their particular sets of 12 practical attribute values.
- All this fits on 2 pages only and it becomes the nucleus of practical & binding service providing offerings presented by the accountable service provider in its compact & meaning full service catalogue.
Such a service specification is the starting point of any further method & measure for reliable & cost-efficient service providing management (= servuction management). It is the core document for commissioning and committing as well as for rendering and billing explicitly triggered, singular & unique e-mailing services that have been reliably rendered explicitly to triggering service consumers.
Further details about the methodology of servicialisation are
- explained in the whitepaper 'Servicialisation - Introduction'
http://www.slideshare.net/PaulGHz/servicialisation-introduction-v010100
- illustrated the presentation 'Servicialisation - From Service Identifying to Service Billing'
http://www.slideshare.net/PaulGHz/servicialisation-from-service-identifying-to-service-billing-v010000
s. further documents in German:
- Service-Spezifizierung - Service-Typ & Service-Erbringungsqualität
https://www.slideshare.net/PaulGHz/konzeptpapier-servicespezifizierung-servicetyp-und-serviceerbringungsqualitt-v060100pdf
- Service-Identifizierung - Service-Typ & Wesensmerkmale
https://www.slideshare.net/PaulGHz/konzeptpapier-serviceidentifizierung-servicetyp-wesensmerkmale-v060200pdf
- Service-Kategorien - Service-Objekttypen & Nutzeffekttypen
https://www.slideshare.net/PaulGHz/konzeptpapier-servicekategorien-serviceobjekttypen-nutzeffekttypen-v060200pdf
- Service-Konsument - Wertschöpfer & Umsatzbringer
https://www.slideshare.net/PaulGHz/konzeptpapier-servicekonsument-wertschpfer-umsatzbringer-v060300pdf
- Service Provider - Service-Trilemma & Geschäftsmodell
https://www.slideshare.net/PaulGHz/konzeptpapier-service-provider-servicetrilemma-geschftsmodell-v060200pdf
- Service-Definition - Herleitung & Anwendung
https://www.slideshare.net/PaulGHz/konzeptpapier-servicedefinition-herleitung-und-anwendung-v060200pdf
- Glossar Service-Terminologie
https://www.slideshare.net/PaulGHz/servicialisierung-glossar-serviceterminologie-v070000
- Diskussionspapier 'Workshop 'Service-Definition''
https://www.slideshare.net/PaulGHz/diskussionspapier-workshop-servicedefinition-v090000
Afgelopen dinsdag 8 september was het tijd voor de #DCDW: De Digital Car Dealer Workshop
De #DCDW ontwikkeld zich steeds meer tot een kenniscentrum over online automotive in Nederland. Al voor de 19de keer organiseerde wij dit kleinschalige en daardoor succesvolle event. Afgelopen dinsdag hadden wij weer een super line-up met onderwerpen die de aanwezige importeurs, dealers mee naar huis kunnen nemen, om aldaar de gekregen kennis om te zetten in acties. Welke topics hebben wij behandeld?
LED Commercial lighting catalog of Guangzhou Purple Ox Optoelectronics Technology Co., Ltd., which is one of the earliest commitment to the development, production LED light source logo ads, city smart LED lighting and LED lighting products a variety of other applications of high-tech businesses. In recent years, enterprises are integrating technology and human resources, focus on a number of chips, software and systems professionals, adhering to the creation of competitive products and professional services to expand domestic and foreign markets.
Content marketing & social media marketing help you reach new customers online. Learn how to create good content and how to promote it in social media.
World declaration for the contribution of People with functional diversity to a Culture of Peace
Initiative: INSTITUTE OF PEACE, HUMAN RIGHTS AND INDEPENDENT LIFE (IPADEVI)
Afgelopen dinsdag 8 september was het tijd voor de #DCDW: De Digital Car Dealer Workshop
De #DCDW ontwikkeld zich steeds meer tot een kenniscentrum over online automotive in Nederland. Al voor de 19de keer organiseerde wij dit kleinschalige en daardoor succesvolle event. Afgelopen dinsdag hadden wij weer een super line-up met onderwerpen die de aanwezige importeurs, dealers mee naar huis kunnen nemen, om aldaar de gekregen kennis om te zetten in acties. Welke topics hebben wij behandeld?
LED Commercial lighting catalog of Guangzhou Purple Ox Optoelectronics Technology Co., Ltd., which is one of the earliest commitment to the development, production LED light source logo ads, city smart LED lighting and LED lighting products a variety of other applications of high-tech businesses. In recent years, enterprises are integrating technology and human resources, focus on a number of chips, software and systems professionals, adhering to the creation of competitive products and professional services to expand domestic and foreign markets.
Content marketing & social media marketing help you reach new customers online. Learn how to create good content and how to promote it in social media.
World declaration for the contribution of People with functional diversity to a Culture of Peace
Initiative: INSTITUTE OF PEACE, HUMAN RIGHTS AND INDEPENDENT LIFE (IPADEVI)