This document provides a summary of Norman Freitag's apprenticeship internship through the Azubi-Europa program from April 13-24, 2015 in the Czech Republic and Croatia. The internship included visits to companies and organizations to learn about wholesale management in each country. In the Czech Republic, Norman visited a bank, vocational school, and investment agency in Prague. In Croatia, he visited a tourism agency, port, chamber of commerce, and university in Split to learn about their roles and operations. Overall, the program helped Norman improve his business English skills and cultural understanding through the international experience.

1. Azubi-Europa
internship calendar
13th of April – 24th of April 2015
Czech Republic & Croatia
by Norman Freitag
apprenticeship as wholesale management
assistant
at Handelshof Bitterfeld GmbH

2. Structure
1. The Czech Republic
1.1. The first day
1.2. The CSOB
1.3. Vocational school Střední odborná škola a Střední
odborné učiliště Praha
1.4. CzechInvest and BDO s.r.o.
2. Croatia
2.1. Helle Travel Croatia DMC and the port „Luka d.d.
Split
2.2. The HGK Split
2.3. University of Split
2.4. Project work
3. Summary
4. Sources

3. 1. Introduction in
the Czech Republic
Important facts
- Capital: Prague (Praha)
- Official languages: Czech
- Government: parliamentary republic
- Independence: 1st of January 1993
- Area: 78.864 km²
- Population: 10.513.209
- Currency: Czech koruna (CZK)

4. 1.1. The first official day – workshop
and city rallye (14th of April)
- it started with working in the conference room of our hotel
- we learned something about the most important things about the Czech
Republic and the people living there
- also we have prepared our city tour of Prague for the afternoon
City rallye
- we organized a city tour of some special buildings in
Prague
- we have different team of 2 or 3 persons and every
group had to present some tourist attractions

5. The first station of our tour was the Wenzelplatz.
The second part
of the tour was
the Pulverturm.

6. After that we went over to the third station, the Karlsbrücke.
It was the best attraction of our tour.
Time for a group foto. 
Back to work after that, we visited
the the National Theatre of Prague.

7. The last station was the Altstädter Ring directly on the market place of
Prague.
It was impressive and a good
start for the next days.

8. 1.2. CSOB and workshop about the
school system (15th of April 2015)
- stands for Československá obchodní banka
- one of hte largest commercial banks operating in the Czech
Republic
- is a universal bank that offers a full range of banking services to
individuals and companies
- is owned by Belgium-based KBC Bank
- we learned interesting things about investment possibilities and
about banking operating system

9. 1.3. Vocational school Střední odborná
škola a Střední odborné učiliště Praha
(16th of April)
- On 16th of april we were guest in a vocational school in Prague.
The school was housed in a beautiful old building.
- After the welcome, the students presented the city of Prague and
their school and also the school system in the czech republic.
- After that, we presented our school systems. It was very
interesting to see the difference between the school systems in
Germany and the Czech republic.
- Then we had the opportunity to speak with the students and
exchange ideas.

11. 1.4. CzechInvest and BDO s.r.o.
(17th of April)
- on Friday, the 17th of April, our last
day in prague we visited the firm
CzechInvest
- it is an Investment and Business
Development Agency
- we learned some important facts
about the role and tasks of the
agency and about the possibilities to
in invest in the Czech Republic
- in the afternoon we had an
appointment with BDO
s.r.o.
- BDO has Member Firms in
138 countries, employed
55.000 workers in 1.204
offices throughout the
world.
- Each BDO member firm is
an independant legal entity
in its own country.
- German customers for
example: Kärcher,
Ravensburger Hüttenes,
Wacker Chemie
- The departments are law,
accounting and IT
management.

12. The weekend – arrival at Croatia and
workshop about Croatia (18th of April and
19th of April 2015)

13. 2. Introduction in Croatia
Important facts
- Capital: Zagreb
- Official languages: Croatian
- Government: Pariliamentary republic
- Independence: 25th of June 1993
- Area: 56.542 km²
- Population: 4.300.000
- Currency: Croatia Kuna (HRK)

14. 2.1. Helle Travel Croatia DMC and
the port „Luka d.d. Split
- on Monday the 20th of April, the morning started with a meeting
at a tourism agency named Helle Travel Croatia DMC
- we learned how one working day looks and that the job is a
24/7 fulltime job
- after the the presentation we went on a sight-seeing trip

15. - after the trip into the city we travelled to the port of
split, „Luka d.d. Split“
- we were led around the harbour area
- we got to know also the meaning of the harbour for
Croati‘s import and export

16. 2.2. The HGK Split (21st of April)
- is a local organization of businesses and companies in Split with
the intention to develop and further the interests of of the
Croatien economy
- we 've learned that the members of a Chamber of Commerce are
usually international and local operating companies
examples: import and export businesses, banks, tourism
companies, manufacturing companies etc.
- main activities of the HGK: civil society, safeguarding business
interests and sharing business experiences and business
interests

17. 2.3. University of Split – 22th of April
- was founded in 1974 as a public University
- many different departments for examples Mechanical Engineering,
Information Technology, Tourism, Finance and Accounting
- 72 College professors and over 22.000 Students
- the second biggest University in Croatia
- it was very informative and interesting and the universaty campus was
very impressive
- after that we travelled to the city of split to eat something or for sight-
seeing

18. 2.4. Project work
- in our 2nd week at Croatia we had three different workshops
- we learned a lot about tradition, economy and history
- last but not least we trained our skills in business Englisch with role
plays in business situation
- at the end of our trip we wrote a final test which everybody passed
with a good grade

19. 3. Summary
The project Azubi-Europa was very instructive and i would
always do it again. We met new people from Czech republic
and Croatia. With the help of this project we could improve
our business english and learn a few words of czech and
croatian. Mostly we could extend our communivative skills,
our team work skills and our sense of responsibility.
I learned a lot about the MOE countries and gained a lot of
experience in intercultural communication.
In the end I have to say, that I‘m really glat that I did this
project. All the people of our group, and of course our coach
Mister Dargatz, were really nice and it was great toi work
together with them.

20. 4. Sources
- http://www.azubi-europa.de/
- Reiseplan CZ_HR April 2015 für Azubis
- the homepages of the companies and organizations
- http://www,csob.cz
- www.stredniskoladrtinova.cz
- www.czechinvest.org
- http://eng.unist.hr/
- the DVD „Azubi Europa“
- my notes from the journey

21. Thank you for your attention!
Hvala!
Děkuji!