The document discusses seeking help for an ERP system when the internal expert has left the company. It describes a common problem where a simple report building exercise suddenly results in an error, wasting business time. It then provides links to additional articles by Catherine Heilbron on topics like putting together an effective project team, determining when to upgrade or replace an aging ERP system, and approaching business process reviews as continuous improvement rather than forced change.

2. Help is at hand when the person you usually ask
about the ERP system has left the company!
You are happily building your new ERP
report when “ERROR” suddenly
appears and what started as a simple
exercise has now taken hours of
wasted business time. It’s a familiar
problem experienced by many, but
how do you seek help when the
internal expert appears to have left the
company?
Experience, Reliability & Professionalism
https://www.linkedin.com/pulse/computer-says-catherine-heilbron-infor-erp-solution-expert/

3. Stakeholder or Break Holder?
Are your stakeholders working with
you or against you? Some basic
things to consider when putting
together your project team.
Experience, Reliability & Professionalism
https://www.linkedin.com/pulse/stakeholder-break-holder-heilbron-infor-erp-solution-expert/

4. Interim Consultant, Migration Support or Project
Management – bring on the professionals
When your legacy Infor ERP
system is creaking at the seams,
who do you turn to and what’s to
be done; extend, upgrade or
replace?
Experience, Reliability & Professionalism
https://www.linkedin.com/pulse/interim-consultant-migration-support-project-bring-catherine/

5. Oh No! The Business Process Review is due.
Experience, Reliability & Professionalism
The annual Business Process
Review doesn’t have to radically
disrupt the business if it is
approached as a continuous
thermometer reading, rather than
an agent of change for change
sake. Here are some guiding
principles by which we work.
https://www.linkedin.com/pulse/oh-business-process-review-due-heilbron-infor-erp-solution-expert/

6. We are Infor ERP Consulting Specialists
Experience, Reliability & Professionalism
• We specialise in Infor ERP software; providing support, training and business
consultancy services for organisations who have the latest versions of Infor LN
and Infor LX and also for those who are happily still working with Baan or
BPCS software.
• Our goal is to help clients boost their business efficiency, enhance productivity
and in many cases improve their ERP system speed. Not only can this reduce
the cost of managing their system, it also means they can focus on running
their business, and not running their business software
• For more information please Message Catherine Heilbron on LinkedIn
https://www.linkedin.com/in/catherine-heilbron/