Brenda Nelson worked in the Service Department at MacCarthy GM for several years, requiring strong time management, computer, accuracy, and customer service skills to interact with customers by phone, text, or email. Brenda's customer satisfaction was above average, with many customers requesting to speak with her directly. John Cooper, her former manager, highly recommends Brenda without reservation for a new position based on her studious work ethic, care for customers, and dedication to her job duties.