The document outlines the redemption process for PAYBACK points through ICICI Bank internet banking. It involves logging into internet banking, clicking on the reward points tab, viewing available points and rewards, selecting a reward, confirming shipping address, and redeeming points to receive the selected reward. The process requires authentication with a 4-digit PIN and allows editing of the shipping address during redemption.

1. Redemption Process Flow

2. Log into ICICI Bank internet banking with Internet Banking
User ID and Password
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3. Click on “Reward Points” tab after logging into Internet
Banking to view points
Click on Reward Points
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4. Go through the education page to understand about
PAYBACK point and redemption, click on “View rewards” button
Click on View rewards
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5. Check your linked PAYBACK card number, available point
balance and click on “Redeem now” button to proceed for redemption
Click on Redeem now
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6. Disclaimer about leaving ICICI Bank page, click “I agree”
button to proceed
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7. Move into logged-in page of PAYBACK, select products
available for redemption
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8. Add selected products to shopping cart and proceed
with redemption request
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9. Authenticate your account with your 4 digit PIN
Enter 4 Digit PIN
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10. Click on the “Proceed” button to confirm shipping
address
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11. Check the address updated at PAYBACK, edit the details
to change the shipping address and redeem points
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12. Thank You!
Loyalty Solutions & Research Private Ltd.
4th & 5th Floors, Kara Excelsior,#6A
7th Main, 1st Block
Koramangala Industrial Layout
Bangalore - 560 034
Tel: +91 80 4031 6468
Fax: +91 08 4031 6457
www.payback.in
www.payback.net
www.facebook.com/PaybackIndia