Building a Digital Marketing Strategy from Scratch
Recruitment Marketing - Ivan Harrison
1. Recruitment
Marketing - 2015
Ivan Harrison – #tru Fixer of Talent
Attraction & Recruitment | Early
adopter of the right tech for talent
| @ivanhapac
2. Recent campaigns – FB & Serco
Sales Campaign - FB Australia
- Ongoing national campaign to attract top sales
professionals and enhance the FB Brand
- Here are a couple of videos created for the
campaign:
Meet Brad - Laminex
Meet Gail – Stramit
(See next slide for the campaign strategy)
Serco - Immigration Campaign
- 350 front line positions to fill across Australia – Sept -
Nov 15
- Minimum of 3000 applications required – we
delivered close to 4000 (25% additional)
Fletcher Insulation –
Extra Shift - Melbourne
- 40 Production
Operators, 6 weeks
from Attraction to
Starting
- Campaign completed
on time and $5k spent
on advertising ($10k
within budget)
3. Sales Effectiveness – Recruitment strategy
Brand &
Channel
Deliver compelling EVP to target
audience
Candidate
Experience
Deliver an engaging &
respectful candidate experience
Process &
Technology
Work Smarter together
People
Create a great place to work
Strategic PrioritiesObjectives
· Align all selection
measures to our
competency
framework and values
· Identify and implement
robust psychometrics
· Utilise Matrix to
promote roles and
build sales community
· Develop secure sales
talent page to share
top talent pipelines via
Matrix
· Develop and trial
Assessment Centre
approach to selection
· Develop a community
of FB Sales
Ambassadors to
maximise our reach
and showcase our EVP
· Enhance FB
Recruitment research
capability and
introduce sales
champion to own
pipeline activity
· Deliver appropriate
training to key people
– selection,
unconscious bias,
social media
· Ensure role design and
content attracts
diverse talent
· Streamline end to end
process
· Develop ongoing
communications
strategy – email,
meetings, events
· Create events
calendar to target
industry and
recruitment events
and develop personal
touch points
· Ensure online content
provides real insight
and allows self
selection
· Launch “Open Doors”
campaign concept
through multiple
channels – measuring
effectiveness
· Develop and
communicate
compelling EVP
· Develop targeted
referral campaign
· Agree and implement
social and content
marketing strategy
Our aspiration is to…
Attract a diverse mix of top
sales professionals that impact
FB’s bottom line
...which means….
Developing a cohesive
employment proposition and
experience across all touch
points to attract talent
and….
delivering on that proposition
to retain and develop that
talent
HR/BU Focus
4. Social Media – Measuring performance
Managed FB’s Social Media presence:- Linkedin, Facebook, Twitter, YouTube (Insta & Snapchat
limited – but has gained focus for Graduate Recruitment)
Increased reach, engagement, and click-throughs to the careers site across all SoMe platforms –
especially via Linkedin, where this was the priority channel. (See the next slide for an overview of
this)
Initiated and managed the online presence for the company’s Glassdoor and Indeed pages
Developed a Channel Matrix to track and monitor the company’s presence vs. competitors. Also
used this as CRM tool to identify and work with key Employer Brand Advocates – and which SoMe
channels were relevant by job family / function
Built monthly SoMe reports using GA and Hootsuite – provided updates to the business and the
Executive
Trained Hiring Managers, Recruiters and HR to better leverage their respective networks – across
SoMe
Introduced Facebook Recruiter Accounts to eliminate perceived issues around the platform’s
personal vs. professional usage
5. Community growth & engagement
• Took a monthly average reach of 5k (Dec) to a
monthly average of reach ofa 100k (Jan-June)
• Highest reach at 156k (March 15) – over 3000%
increase from Dec 14
• Increased organic followership by 2500 over 6
months
• Increased acquired followership by 1000 over 6
months
6. Showcasing the company & reducing spend
Creating showcases pages to highlight
the company values & to direct
candidates to the recruit team
Candidates can then access the recruiter
video reel via YouTube – to get to know
them better and the company