The document discusses key performance indicators (KPIs) for recruitment agents. It provides examples of KPIs, including metrics for measuring performance in areas like number of candidates sourced, interviews scheduled, job offers made. The document also outlines best practices for developing KPIs, such as linking them to business strategy and goals, focusing on 3-5 key result areas, and designing indicators that empower employees. Types of KPIs are defined, like leading indicators that predict future performance and lagging indicators that reflect past results. Overall, the document offers guidance and templates for setting meaningful KPIs to evaluate recruitment agent performance.