This document discusses key performance indicators (KPIs) for payroll staff. It provides examples of KPIs, performance appraisal forms and methods, and steps for creating KPIs for payroll staff. The document recommends that KPIs be linked to strategy, answer important questions, and empower employees. It also cautions against creating too many KPIs and notes that KPIs should change based on goals. Resources for additional KPI materials are provided.