Raquel Brown writes a recommendation letter for Vicky Vaughan for a desired position. Brown has worked with Vaughan for 5 years at Caterpillar Global Mining, where Vaughan currently works as a Logistics Technician providing great follow up and ensuring orders are received. Brown says Vaughan manages a high volume region with ease, is extremely customer focused, and is always willing to help colleagues. Brown believes Vaughan will continue to excel if given opportunity in her desired area and recommends her without doubts for the position.

1. Recommendation Letter
Raquel Brown
6744 S Howell Avenue
Oak Creek, WI 53154
October 2nd, 2015
I am writingthislettertorecommendVickyVaughanforherdesiredposition.
My name is Raquel Brown, I’ve been working for Caterpillar Global Mining for almost 5 years, and I am a
Product Support Administrator for South America/Latin American region.
During my time with the company, I’vehad the pleasure of working directly with Vicky Vaughn. She has been
my point of contact for all order management interactions for our dealers. As a Logistics Technician, Vicky
provides great follow up and stays engaged until our product is received by the intended parties. She assists
our dealers in many task including (but not limited to) the following: quoting projects orders/orders ensuring
that materialplanning meets the expectations of the dealer, liaising for the dealer with various internal
departments to provide superior results, utilizing MRP reporting systems to rate/track the performance of
other departments and suggest methods of improvement. Ms. Vaughn manages a high volume region and
can handle multiple tasks with ease. She has proven herself to be a quick learner and embodies leadership
potential.
Vicky is extremely customer focused and makes all the necessary efforts to attend the customer’s needs and
urgencies. Furthermore, Vicky is always willing to help her colleagues when they need assistance, making her
a great addition to our organization. It is my belief that Vicky will continue to excel within Caterpillar if given
the opportunity in her desired area of interest.
With Vicky’s extensive knowledge, dedication and hard work, I would recommend her without any doubts for
a position. Should you have any additional questions about Ms. Vaughn performance please do not hesitate
to contact me.
Sincerely,
Raquel Brown | 414.301.8443
Product Support Administrator| Brown_Raquel_L@cat.com
Customer Services Support Division | Caterpillar Logistics Inc.