Alexandria Smith worked as a METROLift dispatcher for the Metropolitan Transit Authority from 2000 to 2004 under Brett Thompson's supervision. Her responsibilities included providing excellent customer service, maintaining schedules, troubleshooting problems, and rerouting drivers. Throughout her employment, Alexandria proved to be an efficient, hard-working, and punctual employee who completed all assigned work in a timely and professional manner, often finishing earlier than peers. Thompson highly recommends Alexandria for any position and describes her as an excellent employee who anyone would enjoy working with.