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©2018 AKAMAI
Real User
Measurement
Insights
Paul Calvano
Principal Web Performance Architect
pacalvan@akamai.com
@paulcalvano
©2018 AKAMAI
Synthetic
Real User (RUM)
©2018 AKAMAI3 ©2018 AKAMAI
What Is Real User Measurement?
● Performance data
collected from real
users accessing
your site
● Uses web timing
APIs to collect stats:
○ Navigation Timing
○ Resource Timing
○ Paint Timing
○ Server Timing
4 ©2018 AKAMAI
Implementing RUM Without Impacting Performance
Source: https://gist.github.com/bluesmoon/351ea5b2815606863a2de2c4889e8016/
https://calendar.perfplanet.com/2017/an-audit-of-boomerangs-performance/
©2018 AKAMAI
6 ©2018 AKAMAI
What’s In an mPulse Beacon?
● Device and Browser Information
● Geographic Information
● Performance Timing Information
● Feature Flags
● Custom Metrics and Timers
Source: https://developer.akamai.com/mpulse/whats-in-a-beacon
7 ©2018 AKAMAI
Device Types
©2018 AKAMAI
©2018 AKAMAI
©2018 AKAMAI
©2018 AKAMAI
43%
51%
56%
80%
Distribution of mobile traffic by country
©2018 AKAMAI
Distribution of mobile traffic by country
©2018 AKAMAI
Distribution of tablet traffic by country
8%
15%
1%
3%
10%
©2018 AKAMAI
Source: https://meyerweb.com/eric/thoughts/2018/08/07/securing-sites-made-them-less-
accessible/
Akamai mPulse data from August 7th, 2018
Median:
US: 3.7 seconds
UG: 7.8 seconds
75th Percentile:
US: 6.5 seconds
UG: 25.4 seconds
95th Percentile:
US: 20 seconds
UG: 98 seconds
©2018 AKAMAI
©2018 AKAMAI
Time to Interactive
https://calendar.perfplanet.com/2017/time-to-interactive-measuring-more-of-the-user-experience/
https://developer.akamai.com/blog/2017/04/12/gauge-user-experience-time-interactive/
©2018 AKAMAI
How mPulse Measures Time to Interactive: https://blogs.akamai.com/2018/04/perception-matters-measure-perceived-
performance.html
©2018 AKAMAI
©2018 AKAMAI
iPhone Device Identification
Mozilla/5.0 (iPhone; CPU iPhone OS 11_4_1 like Mac OS X)
AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15G77
https://www.paintcodeapp.com/news/ultimate-guide-to-iphone-resolutions
©2018 AKAMAI
©2018 AKAMAI
Identifying Android Model Numbers
©2018 AKAMAI
Android Device Fragmentation: ~ 12,200 devices!
©2018 AKAMAI
Long Tasks Per Android Device
● LongTasks API - implemented in
Chrome browsers:
○ https://www.w3.org/TR/longtasks/
● Whenever a task takes longer than
50ms it is considered a long task.
● mPulse is collecting the total durations
of all long tasks during a page load.
©2018 AKAMAI
Comparing Two Popular Android Phones
Source: https://www.sammobile.com
©2018 AKAMAI
Galaxy J3 is Much Slower Compared to S7
©2018 AKAMAI
Popular Devices per Geo
● iPhone: Most Popular
● Samsung Galaxy S8:
○ Most popular Android device
in most but not all countries.
● Other Popular Phones
○ Redmi Note 4 in India and
Russia
○ Huawei in Italy
○ Xperia in Japan
● Device Fragmentation is global
○ Most popular Android phones
account for 2-6% of traffic
27 ©2018 AKAMAI
Web Browsers
©2018 AKAMAI
Browser Distributions
©2018 AKAMAI
Analyzing Browser Performance - Firefox Quantum
Source: https://developer.akamai.com/blog/2017/11/29/measuring-performance-firefox-quantum-rum/
©2018 AKAMAI
Firefox: 7-10 Days to Reach 70% After Release
Controlled Deployment Details https://wiki.mozilla.org/Balrog
V54 v55 v56 v57 v58 v59 v60 v61 v62
v63
v52
v45
©2018 AKAMAI
Chrome: ~3 Weeks to Reach 85% After Release
Controlled Deployment Details - https://chromium.googlesource.com/chromium/src/+/lkcr/docs/process/release_cycle.md#stable-release
v59 v60 v61 v62 v63 v64 v65 v66 v67 v68 v69
v70
v49
©2018 AKAMAI
Chrome 68 Update…
v67
v68
©2018 AKAMAI
Chrome 70 Distrusts Legacy Symantec Certificates
v69
v70
https://security.googleblog.com/2018/03/distrust-of-symantec-pki-immediate.html
©2018 AKAMAI
Edge Accounts for Almost 40% of Microsoft Browser Traffic
IE7
IE11
Edge 15 Edge 16 Edge 17
Edge 14
©2018 AKAMAI
Weekly Fluctuations: Enterprise Users on IE11
©2018 AKAMAI
60% of Safari traffic is from version 12
v9
v10 v11 v12
©2018 AKAMAI
iOS Safari - v12 is almost 70%
v9
v10 v11 v12
©2018 AKAMAI
v9
v10
v11 v12
©2018 AKAMAI
20% of Chrome Mobile Users Are One Year Behind Stable
Samsung Browser uses Chromium v59 rendering engine - https://developer.samsung.com/internet
v59 v60 v61 v62 v63 v64 v65 v66 v67 v68 v69
v70
V51 v56 v59
40 ©2018 AKAMAI
Additional Insights
©2018 AKAMAI
©2018 AKAMAI
©2018 AKAMAI
Outages = Sudden Drop of Real Users
https://blogs.oracle.com/internetintelligence/power-failure-leaves-brazilian-internet-in-the-dark
©2018 AKAMAI
Performance by US Mobile Network
Based on US Traffic from mPulse, July 2018
©2018 AKAMAI
Mobile Networks in GB
Based on % Page Views from mPulse, October 2018
©2018 AKAMAI
How’s that InFlight Wifi?
©2018 AKAMAI
Performance by Battery Level
Source: https://developer.akamai.com/blog/2018/05/29/does-androids-battery-saver-degrade-the-mobile-web-experience/
©2018 AKAMAI
Long Task Time Impacted by Battery Level
Source: https://developer.akamai.com/blog/2018/05/29/does-androids-battery-saver-degrade-the-mobile-web-experience/
©2018 AKAMAI
Analyzing the Long Tail…
Median - 3.7 seconds
75th Percentile - 7.7 seconds
95th Percentile - 27.7 seconds
Loooooooooooooooooong Tail! (3% = 10s of millions of pages)
©2018 AKAMAI
Dissecting the Slowest 3% of Page Views in GB
©2018 AKAMAI
What Did We Learn?
● Mobile now exceeds desktop, especially during weekends
● Tablet usage varies by Geo, but is consistently slower than desktop and mobile
● Android Device Fragmentation continues to be a very large performance problem
● Most browsers are carefully deployed to users in a multi-stage process
● Safari, Edge and IE browsers are closely aligned to OS Upgrades
● The performance impact of new browser features are limited by end-user upgrades
● Battery life may impact your performance
● Analyze the long tail of your performance and you may be surprised what you find!
©2018 AKAMAI
mPulse Lite = Free RUM
Akamai Customers - Sign up via the Akamai MarketPlace
Not Using Akamai? - Sign up for free at http://www.akamai.com/trympulse
©2018 AKAMAI
Akamai - State of the Internet Reboot!
● Akamai State of the Internet Report
originally published between 2008 - 2017
● Currently on hiatus, but coming back
soon!
● Will include mPulse stats and trends
● We’re open to suggestions on what you
would like to see included!
○ stateoftheinternet@akamai.com
○ pacalvan@akamai.com
54 ©2018 AKAMAI
Q&A
pacalvan@akamai.com
@paulcalvano

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