George, a Midwest manager, called an East Coast employee named Heinz to discuss a conference call for Zedco. However, there was confusion during the call over dates and numbers. George mistakenly said Zedco was changing 13 covenants, when he meant the conference call date was August 13th. He then informed Heinz that the conference call was cancelled, though he may have had the wrong calendar page. The call ended abruptly as George had to leave.