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Read the following case and answer questions
Tony is a software engineer at AAA Corporation. His team was revamping a web-based grocery
store, and his job was to build the functionality and user interface for monitoring customer buying
activity. In his spare time, Tony is taking a master course in data science. He will use the
company's customer data to try to analyze exercises by himself. He often gets some interesting
discoveries, such as "women who shop after 11 o'clock in the evening are likely to be housewives
".
One day, he and his colleagues discovered that the overall design of the online store was flawed,
sometimes causing the wrong amount to be charged when paying (i.e. HK$100 could be
incorrectly charged as HK$10,000). Tony has no idea how to fix this. Moreover, he hears that John
(the project manager, his immediate boss) is going to fire two colleagues from his team, he and his
teammates have chosen to keep silent for fear of being fired.
In a private party, Tonys friend's introduced Joe from BBB Marketing Company, who persuades
Tony to sell the profiles that he usually analyzes customers to earn extra money. Tony accepts the
deal as he has recently been troubled by tuition fees.
After a while, some customers complained to AAA company, they received spam emails and sales
calls, they suspected that AAA company had leaked their personal sensitive information, and
asked the company to explain. Other customers complained that they were charged 100 times
what they should have paid. The CEO asks John to investigate.
After an internal investigation, he discovered that Tony had accessed customer data outside of
working hours. Then he asked Tony to explain, Tony didn't deny it, he hoped John would give him
a break and admit that he wouldn't do it again. Although John didn't fire Tony, he kicked him out of
the team, and his salary increase will be frozen for this year.
Tony was sad and angry, so he went home after getting off work and recorded a video and posted
it on YouTube, exposing the serious payment loopholes in AAA online grocery stores to the public
and telling everyone not to go shopping. He even claimed that AAA deliberately concealed the
truth and ignored the interests of customers.
1. According to the material, please list four inappropriate (i.e. unethical) actions that Tony made;
each action please refer to relevant clause(s) in the Software Engineering Code of Ethics.
Tony is a software engineer at AAA Corporation. His team was revamping a web-based grocery
store, and his job was to build the functionality and user interface for monitoring customer buying
activity. In his spare time, Tony is taking a master course in data science. He will use the
company's customer data to try to analyze exercises by himself. He often gets some interesting
discoveries, such as "women who shop after 11 o'clock in the evening are likely to be housewives
".
One day, he and his colleagues discovered that the overall design of the online store was flawed,
sometimes causing the wrong amount to be charged when paying (i.e. HK$100 could be
incorrectly charged as HK$10,000). Tony has no idea how to fix this. Moreover, he hears that
John (the project manager, his immediate boss) is going to fire two colleagues from his team, he
and his teammates have chosen to keep silent for fear of being fired.
In a private party, Tonys friend's introduced Joe from BBB Marketing Company, who persuades
Tony to sell the profiles that he usually analyzes customers to earn extra money. Tony accepts
the deal as he has recently been troubled by tuition fees.
After a while, some customers complained to AAA company, they received spam emails and
sales calls, they suspected that AAA company had leaked their personal sensitive information,
and asked the company to explain. Other customers complained that they were charged 100
times what they should have paid. The CEO asks John to investigate.
After an internal investigation, he discovered that Tony had accessed customer data outside of
working hours. Then he asked Tony to explain, Tony didn't deny it, he hoped John would give him
a break and admit that he wouldn't do it again. Although John didn't fire Tony, he kicked him out
of the team, and his salary increase will be frozen for this year.
Tony was sad and angry, so he went home after getting off work and recorded a video and
posted it on YouTube, exposing the serious payment loopholes in AAA online grocery stores to
the public and telling everyone not to go shopping. He even claimed that AAA deliberately
concealed the truth and ignored the interests of customers.

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Read the following case and answer questions Tony is a softw.pdf

  • 1. Read the following case and answer questions Tony is a software engineer at AAA Corporation. His team was revamping a web-based grocery store, and his job was to build the functionality and user interface for monitoring customer buying activity. In his spare time, Tony is taking a master course in data science. He will use the company's customer data to try to analyze exercises by himself. He often gets some interesting discoveries, such as "women who shop after 11 o'clock in the evening are likely to be housewives ". One day, he and his colleagues discovered that the overall design of the online store was flawed, sometimes causing the wrong amount to be charged when paying (i.e. HK$100 could be incorrectly charged as HK$10,000). Tony has no idea how to fix this. Moreover, he hears that John (the project manager, his immediate boss) is going to fire two colleagues from his team, he and his teammates have chosen to keep silent for fear of being fired. In a private party, Tonys friend's introduced Joe from BBB Marketing Company, who persuades Tony to sell the profiles that he usually analyzes customers to earn extra money. Tony accepts the deal as he has recently been troubled by tuition fees. After a while, some customers complained to AAA company, they received spam emails and sales calls, they suspected that AAA company had leaked their personal sensitive information, and asked the company to explain. Other customers complained that they were charged 100 times what they should have paid. The CEO asks John to investigate. After an internal investigation, he discovered that Tony had accessed customer data outside of working hours. Then he asked Tony to explain, Tony didn't deny it, he hoped John would give him a break and admit that he wouldn't do it again. Although John didn't fire Tony, he kicked him out of the team, and his salary increase will be frozen for this year. Tony was sad and angry, so he went home after getting off work and recorded a video and posted it on YouTube, exposing the serious payment loopholes in AAA online grocery stores to the public and telling everyone not to go shopping. He even claimed that AAA deliberately concealed the truth and ignored the interests of customers. 1. According to the material, please list four inappropriate (i.e. unethical) actions that Tony made; each action please refer to relevant clause(s) in the Software Engineering Code of Ethics.
  • 2. Tony is a software engineer at AAA Corporation. His team was revamping a web-based grocery store, and his job was to build the functionality and user interface for monitoring customer buying activity. In his spare time, Tony is taking a master course in data science. He will use the company's customer data to try to analyze exercises by himself. He often gets some interesting discoveries, such as "women who shop after 11 o'clock in the evening are likely to be housewives ". One day, he and his colleagues discovered that the overall design of the online store was flawed, sometimes causing the wrong amount to be charged when paying (i.e. HK$100 could be incorrectly charged as HK$10,000). Tony has no idea how to fix this. Moreover, he hears that John (the project manager, his immediate boss) is going to fire two colleagues from his team, he and his teammates have chosen to keep silent for fear of being fired. In a private party, Tonys friend's introduced Joe from BBB Marketing Company, who persuades Tony to sell the profiles that he usually analyzes customers to earn extra money. Tony accepts the deal as he has recently been troubled by tuition fees. After a while, some customers complained to AAA company, they received spam emails and sales calls, they suspected that AAA company had leaked their personal sensitive information, and asked the company to explain. Other customers complained that they were charged 100 times what they should have paid. The CEO asks John to investigate. After an internal investigation, he discovered that Tony had accessed customer data outside of working hours. Then he asked Tony to explain, Tony didn't deny it, he hoped John would give him a break and admit that he wouldn't do it again. Although John didn't fire Tony, he kicked him out of the team, and his salary increase will be frozen for this year. Tony was sad and angry, so he went home after getting off work and recorded a video and posted it on YouTube, exposing the serious payment loopholes in AAA online grocery stores to the public and telling everyone not to go shopping. He even claimed that AAA deliberately concealed the truth and ignored the interests of customers.