Does curiosity enhance opportunities for partnership? Nicole Sorrell examines this idea while exploring RCL Foods' Lumina Learning story. Watch a video of Nicole giving this presentation: https://youtu.be/LKOXkM5PwuY Read our RCL Foods case study: https://luminalearning.com/rcl-foods-culture

1. RCL FOODS transforms
culture through Lumina
Nicole Sorrell

2. © Lumina Learning. All rights reserved.
1. Curiosity
2. Partnering
3. Value
Key messages:

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 embed “Our Way” culture
 engaged and united workforce
 authentic leadership
 team collaboration
RCL’s challenges & needs:

5. Fun! Innovation
Maverick
Be Curious
Be Brave
Upset Status Quo
See and Do Differently
Open
Value others
Be authentic
Impact
Direct
Challenge
Speed and efficiency

6. FLP SLP ELP
Leadership mandalas

7. © Lumina Learning. All rights reserved.
• Initiative 1
• GIBS - FLP, SLP, ELP
• 90 mins session + group coaching
• Initiative 2
• Team workshops – 1-2 days > 121 coaching > follow-up 1 day
• Initiative 3
• Strategic workshops for exec teams
How we helped them

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Partnering
• Lumina SA team - 5
• GIBS – 15
• RCL – 5
• Lumina UK – 3

9. © Lumina Learning. All rights reserved.

10. © Lumina Learning. All rights reserved.
RCL FOODS Executive Leadership Programme (ELP), 20 delegates
The Integrator will reinforce the importance of Authentic Leadership, Standards of Leadership and Seeing and Doing things differently by having “Defining moments”
discussions throughout the programme
Time Pre-work
Day 1
Leading Self
Day 2
Leading Change
Day 3
Leading Performance
Break
Day 4
Leading People
ELP 1
19 Sept 2016
Classroom 9
20 Sept 2016
Classroom 8
21 Sept 2016
Classroom 8
14 Nov 2016
Classroom 12
08h00 – 09h00
360
assessment
and other
feedback
Lumina
assessment
Pre-reading
Welcome,
RCL FOODS Intro
RCL FOODS, Wayne Hoare
08h00-09h00
Defining moments
Integrator
08h00-09h00
Defining moments
Integrator
Programme
portal to
collaborate
and share
articles of
interest
7-week
break
Delegates
work on
assignment
Delegates
receive 1hr
virtual
coaching
Africa
strategy ½
day
workshop in
Durban with
Lyle White
and business
case touch
points
Post
programme
Each
delegate will
receive a
personalised
individual
development
report
08h00-09h00
Defining moments
Integrator08h10-09h10
RCL FOODS context
Integrator, Tammy Perrie
09h10-10h00
Build learning community
Integrator, Tammie Perrie
09h00-10h30
Guest speaker: Executive
reflection on agility to impact
Nick Binedell
09h00-10h30
Consumer insights
Guest speaker – Pepsico head
09h00-12h00
Building an African
strategy presentation
Integrator, delegates
09h00 – 11h00 10h35
Group photo
Tea/Coffee 10h00 - 10h30 10h30 - 11h00 10h45 - 11h00 12h00 – 13h00
11h00 – 13h00
10h30-13h00
Whole person leadership
Brad Shorkend
11h00-13h00
Global environment of
business
Abdullah Verachia
11h00-13h00
Stakeholder management
and consumer insights
Melani Prinsloo
13h00 – 15h30
Mentoring ability
Tracey Proudfoot
Lunch 13h00 – 14h00 13h00 – 14h00 13h00 – 14h00
15h30 – 16h00
Certificates / working
team break14h00 – 16h00
14h00-15h30
Lumina overview
Nicole Martin
14h00-15h30
Contemporary strategy and
foresight
Abdullah Verachia
14h00-15h30
Stakeholder management
and consumer insights
Melani Prinsloo
Tea/Coffee 15h30 – 16h00 15h30 – 16h00 15h30 – 16h00
16h00 – 18h00
Reflection: update
Authentic Leadership
Plan
Delegates and 4x
coaches
Syndicate: 41, 42,43,44
16h15 - 17h15
16h00-19h00
Peer coaching, Authentic
Leadership Plan
Delegates and 4x coaches
· Tammy Perrie
· Hugh Myres
· Tracey Proudfoot
· Kim Rey
Syndicate: 41,42,43,44
16h00-17h00
Contemporary strategy and
foresight
Abdullah Verachia
16h00 - 17h00
Stakeholder management
and consumer insights
Melani Prinsloo
17h00 – 17h20
Our Africa ambition
RCL FOODS CEO, Miles Dally
17h00 - 17h45
Reflection: transforming
relationships
Integrator and delegates17h20 – 18h30
Building an African strategy
Integrator and Adrian Kitimbo
from the Centre for Dynamic
Markets
Evening
19h00
Come dine with me
Evening event
Fireside chat
Evening event
Programme close

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Impact!
• we’re breaking boundaries! (Derek)
• I empower my team… (Alan)
• I’ve decreased my ‘de-railing’ behaviours (Thabo)
• No more excuses, I’m accountable (Musa)

17. How can you add value and
prove impact?

18. Can emotional agility
impact the performance
of the RCL’s Leaders?

19. Research process
© 2017 Lumina Learning. All rights reserved.
Assessed the relationship between:
• Lumina Emotion – the four Agilities
• RCL 360 Performance

20. Lumina Emotion strongly correlates with Judgment, Drive and Influence (JDI)
‘The ability to ‘tune up and tune down’ behaviours is a central theme of EQ
and shows highest correlations with performance.

21. “Being in the industry for many years, I find
Lumina methodology refreshing, innovative
and holistic... it is becoming a common
language, helping us to embed the RCL
FOODS “Our Way” culture.
I look forward to our continued partnership
with Nicole and Lumina Learning!”
Charmaine reference
Charmaine Boshoff - Group Learning & Development Executive

22. © Lumina Learning. All rights reserved.
Melissa is happy 
“Lumina’s momentum continues to grow as
our stakeholders experience the practical and
sustainable impact. The ‘sell’ has now been
replaced with a constant request for Lumina!
….our people have become accountable for
their performance.”
Melissa Anderson - - Group L&D Manager, Leadership Development

23. Still curious?

25. © Lumina Learning. All rights reserved.
Key messages
• Be curious and create curiosity
• Partnering
• Prove impact - create additional value