Rahul Singh is seeking a career that utilizes his 5 years of experience in the IT industry and allows him to learn new skills. He has experience working in demanding environments developing, documenting, and maintaining software. Rahul has strong communication and problem-solving skills and is capable of working independently or as part of a team. He has technical skills in Windows, SAP, Citrix, and basic Mainframe systems. Rahul has worked as an IT help desk agent for HP and currently works as an analyst providing support for various applications at Sony.

1. Rahul Singh
Mobile No: +91-9538572577
singh.rahul85@yahoo.co.in
Objective
I would like to pursue my career in a work environment that will utilize and
reinforce my technical skills and abilities and also to apply and gain new cutting edge skills
and experience in a rapidly changing field.
Summary
• Total 5 years of competitive experience in IT industry
• Experience of working in highly pressurized working environment involving
development, documentation and maintenance.
• Good work ethics with excellent communication and interpersonal skills.
• Capable to delve into the new leading Technologies.
• Ability to work well in both a team environment and individual environment.
Technical Skills
Operating Systems Windows 2000/98/XP, Vista, Windows 7
Application worked Active Directory, SAP, Citrix , Mainframe(basic)
Handled Projects
HP
Role Help Desk
Responsibilities Troubleshooting issue on different hardware and software
Duration 2007 - 2010
Description: Worked for HP technical support providing technical solutions to all HP
Products and non – HP products as well as third party software. Creating Incident and
escalating issues to clients for failure products. Backup as well data recovery of data.
SONY
Role Analyst
Responsibilities Providing support to different applications.
Duration 2010- till date
Description: Providing support to different applications used by Sony employee. SAP,
Mainframe ID Creation, password reset for different applications. Troubleshooting issue
related to Active Directory, MS Outlook, Citrix and creating incident on Remedy tool.

2. Academic Credentials
Degree Year College/University
B.Sc 2007 Calcutta University.
West Bengal Council of Higher Secondary
Higher Secondary 2004
Education
Secondary 2002 West Bengal Board of Secondary Education
Personal Information:
Name Rahul Singh
Date Of Birth 16/09/1985
Languages Known English, Hindi, Bengali, Nepali.
Alternative E-Mail sscutesonu@gmail.com
Hobbies Listening to Music , Playing Games on PC
Current Address 7th Main 18th Cross, BTM 2nd Stage, Bangalore,Karnataka-560076
Permanent Address 30 M.C. Ghosh Lane, Howrah , West Bengal-711101
(Rahul Singh)